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TC 10-08-2025 Presentations Teen Commission Meeting October 8, 2025 Presentations Item #2 Community Outreach and Marketing October 8, 2025 Parks and Recreation Department Marketing and Communications Branton Curt Marketing and Public Communication Recreation Schedule Display Marketing Social Media Email Marketing and Outreach cupertino.gov/recreation Repeat Customers “Happy customers become our most potent marketing allies” Feedback Communication Guidelines and Policies Brand Guidelines City Style Guide •Grammar •Punctuation •Spelling •Gives the City one voice When should you use these guidelines? Social Media Policy City of Cupertino Social Media Platforms •Instagram •Facebook •X •Youtube •Nextdoor •Yelp Thank you Parks and Recreation Department Marketing and Communications Teen Commission Meeting October 8, 2025 Presentations Item #3 Cybersecurity Cybersecurity Awareness 2025 Commission Presentation Agenda •Importance of good Cyber Hygiene •Stats from FBI and FTC •Common Scams •Tips •City Event •Questions Cyber Hygiene •Strong passwords, 12+ characters, use passphrases •Set up MFA/2FA on your accounts •Keep your devices up to date, including IoT (Internet of Things): smart fridges, doorbells, security cameras, phones, tables, computers, routers, etc. •Look out for phishing emails and scams •Keep antivirus and anti-malware software updates •Install software only from trusted sites 2024 Crime Types Source: FBI IC3 2024 report (Internet Crime Complaint Center) Stats Common Scams Common Scams Text Scams Romance Scams Top signs of a scam: •Webcam is broken, can’t video chat •Makes plans to meet up in person but then cancels last minute •Claims to need money for emergencies/hospital bills/travel •Isolates you from friends/family •Questionable pictures: AI or photoshop Top tips on what you can do today 1.If your online account has an option to set up 2FA/MFA, do it! Don’t wait until a data breach. 2.Stop sharing passwords (Netflix, Hulu, etc.) 3.If something sounds too good to be true, it’s probably a scam. Never trust, always verify. 4.Limit what information you post on social media. 5.Be educated on all the common scams, follow r/Scams, research YouTube, follow security blogs. 6.Help educate your parents, grandparents, and family members. 7.If any of your passwords are too simple, change them today. Cybersecurity Event – 10/9 Thursday 6 pm Questions?