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CC 12-15-20 Item No. 13 Recology Franchise Agreement_Written CommunicationsCC 12-15-20 #13 Franchise Agreement, Recology Written Comments 1 Cyrah Caburian From:Charles Harper <drcpharper@gmail.com> Sent:Thursday, December 10, 2020 9:02 AM To:City Council Subject:Please approve Recology 10 year contract. CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Dear City Council members, As Cupertino residents, Recology has been our service provider for years. We have found all aspects of their service to be professional, efficient and courteous. We very much support the City approving the new 10 year Contract. Thank You, Charles & Nancy Harper 11660 Regnart Canyon Drive Cupertino, CA 95014 1 Cyrah Caburian From:Brock Carpenter <brockcarpenter@mac.com> Sent:Thursday, December 10, 2020 9:57 AM To:City Council Subject:Agenda Item 13, Recology Franchise Agreement CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Dear Council Members, I encourage your Approval of a new 10‐year franchise agreement with Recology Cupertino (Recology) related to recycling, organics, and solid waste collection, processing, and disposal effective February 1, 2021. Thank you, — Brock Carpenter 1 Cyrah Caburian From:Rick Kitson <rick@cupertino-chamber.org> Sent:Thursday, December 10, 2020 10:44 AM To:Kirsten Squarcia Cc:City Council; City Clerk Subject:20201215 Letter to city council re Recology.pdf Attachments:20201215 Letter to city council re Recology.pdf CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Dear Madam City Clerk, Please share this item with the city council regarding the upcoming agenda item with the waste management franchise. Thank you. Rick Kitson Director of Communication Cupertino Chamber of Commerce !"+'%+$* *&')!$% " ,,,*&')!$% #'%' %!# +)( !-*)!+!' ( )'*&('(!$) ",# & ( &%(##!)()'(!$) $$ " %%#'(!$)") %&'"&#" # "& " *(%(!$$ #%$ & "&&!"+$)( "'%'($%'"# ("() % %"%#$%'& &% (## # #+ # *& &%%+)* % ($%'"# &'#% #'+(&(! #+ &&%& ($%'"# #' &##-&, %!#"'"#" ## &'%' *( %% ''%! "&(%" %-$) " %#$%'& *- ($%'"#"#"## &'%' , %###% *%"" "&(%"%)& %& &%%!""' &%% "#&'%#!$"+ %"" !"!! !! " "!! !$! % % # #!!"!% "!!!%& #!# ! "!!!" !% "! !!%& ! !!" !"! !"$ ! !""! "! ! ! "! %! "!%!! # ! $ !%"!"!!! ! "!% % " "! 1 Cyrah Caburian From:Taghi <tsaadati@sbcglobal.net> Sent:Thursday, December 10, 2020 1:30 PM To:City Council Subject:Recology CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hello City Council, My wife and I have lived in Cupertino over 35 year and very pleased with the services provided by Recology/ Los Altos Garbage Co.. I have called their office many times and they Have responded to my concerns expeditiously. They have been consistent in Picking up garbage & recyclable bins every Monday even during holidays. Look forward to continued service from them. Thank you Taghi Saadati Sent from my iPhone 1 Cyrah Caburian From:Orrin Mahoney <orrinmahoney@comcast.net> Sent:Thursday, December 10, 2020 2:46 PM To:City Council Subject:Agenda item 13- Recology contract CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Dear Cupertino City Council, I am writing this letter in support of approval of the signing of the new 10 year franchise agreement with Recology Cupertino. In my time on the City Council, we renewed Recology’s contract based on two primary reasons. First, in the semiannual surveys that the City conducted, satisfaction with Recology’s services was rated second, only exceeded by the Cupertino Library. Second, the rates were the lowest among all our neighboring Cities. Reviewing the staff report, I was happy to see that the rates continue to be extremely competitive. While the above criteria are the primary reasons for your decision, I also want to note that Recology provides dumpsters and garbage boxes at no cost for virtually every community event held in the City. They are a strong supporter of the non‐profits in the City. Please approve the franchise agreement for Recology. Sincerely, Orrin Mahoney Former City Councilmember and Mayor 1 Cyrah Caburian From:Byron P Rovegno <brovegno@sbcglobal.net> Sent:Thursday, December 10, 2020 3:26 PM To:City Council Subject:12/15/20 Council Meeting - Agenda Item #13: Recology Contract Renewal CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Dear Council Members, I am writing to request that you approve renewal of the waste management contract with Recology. They have done a fine job over the years and have communicated well with residents on their collection system for both weekly and periodic pickups. My one request, and certainly before ten years goes by, would be that they implement electronic bill payment and paperless invoicing like other utilities in the city. Thank you for making our city a great place to live. Sincerely, Byron Rovegno Sent from Mail for Windows 10 1 Cyrah Caburian From:Jennifer Shearin <shearin.jen@gmail.com> Sent:Thursday, December 10, 2020 5:14 PM To:City Council; Cupertino City Manager's Office; City Clerk Subject:City Council meeting agenda item #13: Contract with Recology South Bay CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Dear Esteemed Councilmembers, Mayor Paul, and City Manager Feng: I write today to encourage you to renew Cupertino’s contract with Recology South Bay. I have been a customer of Recology South Bay since I moved here about 13 years ago. I’ve been very happy with their services. At my personal home, the pickups have been tidy and their customer interaction, such as calling for a large item pickup, has been friendly and professional. From a city standpoint, they have also effectively worked with the city to address pickup times and cart locations to make it easier for students and cyclists to commute to schools, work, and shops on their pickup days. They also seek to be a contributing member of our community. When asked, they have always donated free of charge the use of their giant flattop grill trailer—both delivering and picking it up—for local events such as the Cupertino Tournament of Bands. Recology South Bay also participates annually in our Earth Day festivals. I support the city’s effort to renew the contract with Recology at the next Council meeting, and I hope that you agree. Thank you for your work on behalf of all of the citizens of Cupertino. Best Wishes, Jennifer Shearin 19511 Howard Ct 1 Cyrah Caburian From:Richard Lowenthal <richard@lowenthal.com> Sent:Friday, December 11, 2020 10:56 AM To:City Council Subject:Recology Contract CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Dear Cupertino City Council, As a former mayor, council member and 37 year Cupertino resident, I support the staff recommendation on the new 10 year contract with Recology. They have always provided excellent service which was always supported by the City of Cupertino bi‐annual customer satisfaction survey of city services. Their rates have been one of the lowest for our area with value added programs like quarterly environmental days, compost give away, backyard composting kits, coat drives and working with local schools and organizations on special events. Based on the staff report, rates will remain one of the lowest in the county while maintaining the current programs all residents enjoy. I have personally experienced and confirmed with others that Recology is very responsive to calls for customer support. Recology has not only provided a high level of customer satisfaction to the residents and businesses, they have been a hands on community partner for volunteering their time and services for local non‐profits and service groups. Please approve the new franchise agreement with Recology. Sincerely, Richard Lowenthal 1 Cyrah Caburian From:Rajeev Joshi <pvrjoshi@yahoo.com> Sent:Friday, December 11, 2020 12:03 PM To:City of Cupertino Environmental Division Cc:City Council Subject:Trash Rates from Recology CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. As ae resident for > 25 years I have been largely satisfied with the services the city has provided until recently. In particular, I want to draw the attention to forecasted trash rates from Recology over the next few years:  There is a steep rate increase of 10% /year for the next three years.  There does not seem to be any new tangible additional services.  A few years ago, Recology was allegedly collecting medical waste (which a small select few residents benefitted)  Why am I getting the notice of a rate increase from Recology instead of having a forum hosted by the city where alternatives are presented. Why is the rate increase so egregious? Who is getting a raise of 10% in the valley. If anything, Recology’s rates should be stable since the gasoline prices have dropped over the past few years and are expected to stay low. Please share details of the negotiations that went on with other competitors and the alternatives that the city looked at in the spirit of transparency. Would appreciate a response from the appropriate people and please have adequate public hearings with more transparency so that the residents feel they are a part of the community where their voice is heard. Rajeev Joshi Sent from Mail for Windows 10 1 Cyrah Caburian From:mrohde@shpco.com Sent:Friday, December 11, 2020 4:48 PM To:City Council Subject:Recology Service Cupertino CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Dear City Council Members: I write to you to today on behalf of Main Street City Cupertino and to show our full support of a new contract extension for Recology. Recology has been a great partner of Main Street Cupertino over the past 4 years and their service has been exemplary. The service from Recology has been spot on and they have strived to handle all of our trash and recycling needs 6 days a week. There has never been a day that Recology has not been able to help us solve any sort of challenge at our property. At Main Street Recology services everything from large compactors to open top bins to smaller apartment compactors and they have always hit high marks with us. Recology is very conscientious about all the recycling aspects needs at Main Street, case in point, they have assisted many restaurants and retailers with educational meetings within most of the tenants locations to help guide them through new and ongoing recycling programs they have also provided handouts for the site employees. Recology is a big team player for us at Main Street and I look forward to working with them over the next 10 years and I would think this is a great partnership with the City of Cupertino as well! Regards, Mike Rohde Main Street Cupertino… To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet. Virus-free. www.avg.com 1 Cyrah Caburian From:Dolly Sandoval <dolly@dollysandoval.com> Sent:Saturday, December 12, 2020 9:42 AM To:City Council Subject:Item 13/Recology agreement CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Dear Cupertino City Council ‐ I understand you are reviewing the staff recommendation to of a 10‐year extension for Recology, our current refuse/recycle provider. I enthusiastically encourage you to follow staff's recommendation approving this extension. Midway through my first term serving on the City Council, I worked side‐by‐side with management teams from Apple and Recology to create an annual electronic waste and paper shredding day to ensure privacy centering around April 15th, tax day. General Manager John Zirelli stepped this idea up to a quarterly recycling program (Environmental Day) where residents could bring their documents to shred, but also dispose of electronic waste, and even denotable large items. This program has proved very popular over the years, moving from Rodrigues Avenue to the DeAnza College parking lot. Given Recology's continual high satisfaction reviews by city residents year after year in community surveys, the excellent curbside pick‐up program they offer and maintenance of low rates, I encourage you to support this franchise agreement extension. Sincerely, Dolly Sandoval Former Cupertino Mayor and Councilmember 1 Cyrah Caburian From:JOE HAMILTON <jhamilton147@comcast.net> Sent:Saturday, December 12, 2020 5:06 PM To:City Council Subject:Recommendation for Recology CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Dear members of the City Council. I am writing this email in support of Recology's contract renewal. As a former Superintendent of Schools for the Fremont Union High School and as a member of Cupertino Rotary, I have many contacts with community vendors. One thing that is important is that they go beyond just being a company provided a vital service. If they also take the extra steps to be involved in the interactions in the community to help meet community needs and otherwise participate as community members. John Zirelli and Recology have gone above and beyond in this respect. They are not just a garbage service, they help in any way they can to make Cupertino a better place to live. I strongly endorse their contract renewal. Joe Hamilton, Retired Superintendent of Schools for the Fremont Union High School District 1 Cyrah Caburian From:Kathee Kraker <katheekraker@gmail.com> Sent:Saturday, December 12, 2020 1:49 PM To:City Council Subject:Recology contract renewal CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. We are very pleased with the service we receive from Recology. Please grant them a new 10 year contract. Thank you, Kathee & Bob Kraker 22115 Linda Vista Pl, Cupertino, CA 95014 1 Cyrah Caburian From:Helene Davis <helene@crewdavis.com> Sent:Saturday, December 12, 2020 5:12 PM To:City Council Subject:Recology Contract Renewal CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Dear City Council Members, We have been long time customers of Recology and are happy with their services. We especially like the composting (both yard and household waste), the way we can co-mingle all the recycling into one bin, and the special items pick-up. We set out a couch and a mattress just this past year and were very happy to have that option. We would support the city’s renewing its contract with Recology. Best regards, Helene Davis Long Time Resident 1 Cyrah Caburian From:Sandy James <sandy@vallcotowncenter.com> Sent:Monday, December 14, 2020 8:41 AM To:City Council; Cupertino City Manager's Office Subject:Recology Ten Year Contract CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Dear Mayor Paul, Vice‐Mayor Chao, City Council Members and City Manager Feng, Aa a past Cupertino Mayor, City Council member and resident of Cupertino for over 6sixty years I am writing to encourage you to approve the new ten year contract for Recology at your December 15th City Council meeting. Recology has always provided services to Cupertino residents and businesses in the most professional and responsive manner. I never in my eighteen years of elected service to the residents received one complaint about Recology or their personnel. In addition, Recology and John Zerelli in particular have always been responsive to any requests from our non‐ profit community. They provide excellent services and frequently provide additional help when needed. Recology is not only an excellent services provider but an outstanding community partner to help keep Cupertino vibrant and environmentally safe. Again I encourage you to approve the new Recology contract on your December 15, 2020 City Council meeting. Sincerely, Sandy James 1 Cyrah Caburian From:Wendell Kerr <whkerr@comcast.net> Sent:Monday, December 14, 2020 10:10 AM To:City Council Subject:Item 13 on Dec 15 th agenda n- Recology renewal CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Council members I am a 50 year resident of Cupertino. The service from Recology has been excellent in my neighborhood. I support the renewal of their contract. This includes the projected price increases. Recology has also been a key partner with community projects carried out by the Cupertino Rotary Club. They are truly community minded. Wendell Kerr 7954 Sunderland Dr., Cupertino 408‐421‐5380 whkerr@comcast.net 1 Cyrah Caburian From:Josh Selo <joshs@wvcommunityservices.org> Sent:Monday, December 14, 2020 12:21 PM To:City Council Subject:Comment on Agenda Item #13 - Recology Contract Extension CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Dear Honorable Mayor and Council Members, I am writing in support of agenda item #13, a 10 year contract extension for Recology. Recology has been an incredible partner with West Valley Community Services, providing not only excellent service to our office and affordable housing complexes, but also serving as a partner in our work to support the community's low income and homeless population. They do an annual coat drive for our homeless clients, and have provided financial support for our programs and services. Recology is an excellent business and an excellent community partner, and I hope they can continue to provide service to our community for many years to come. With gratitude, Josh (Pronouns: he, his, him) ‐‐‐‐‐‐ Josh Selo, MBA, CFRE Executive Director West Valley Community Services, 10104 Vista Drive, Cupertino, CA 95014 Email: joshs@wvcommunityservices.org, Direct: 408.956.6113, Fax: 408.366.6090 Like and follow us: Facebook I Instagram I Twitter I YouTube I Website | Chefs of Compassion During this challenging time, your community needs you more than ever. Please donate to help the low‐income families in our community. To help protect your priv acy, Microsoft Office prevented automatic download of this picture from the Internet. 1 Cyrah Caburian From:Don Sun <book.sun@gmail.com> Sent:Monday, December 14, 2020 3:20 PM To:City Council Subject:Support Recology to serve for Cupertino. #13 CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. I support Recology to extend their service contract to serve Cupertino residence. This is for your city council meeting on #13 of Dec.15,2020. Thanks for listening to community voices. Don Sun (Cel)408‐202‐1080 1 Cyrah Caburian From:Jim Walker <jimgwalker39@gmail.com> Sent:Monday, December 14, 2020 3:24 PM To:City Council Cc:Sharon Walker Subject:Approval of a New 10-Year Franchise Agreement with Recology CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. To Cupertino City Council, We have been homeowners and residents of Cupertino for over 50 years. Recology, or Los Altos Garbage as it was originally known, has been our waste collection service since we purchased our first home in 1968. Any occasional service issue has been promptly and satisfactorily resolved by Recology. A service well provided is a job well done. Now, after reading the Staff Report and Analysis and Comparison with other neighboring cities, we find that we’ve not only been receiving great collection services, Cupertino residents have been paying the lowest fees for that service. We strongly recommend that the City Council approve a new 10‐year franchise agreement with Recology. Great service at a very low (or lowest cost) from a familiar and trusted provider should be approved now by prompt City Council action. Longtime Cupertino Residents, Jim & Sharon Walker 10902 Canyon Vista Drive Cupertino, CA 95014 Cell: 408‐529‐0879 1 Cyrah Caburian From:Peggy Griffin <griffin@compuserve.com> Sent:Monday, December 14, 2020 6:23 PM To:City Council; Roger Lee Cc:City Clerk; Deborah L. Feng Subject:2020-12-15 CC Meeting Agenda Item 13-Recology 10-year contract Attachments:Questions regarding the proposed Recology FA.pdf CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Please include this communication as part of written communication for City Council Meeting 2020‐12‐15, Agenda Item 13‐Recology 10‐year contract Dear City Council and Roger Lee, I realize solid waste is complicated and there are experts that deal with this stuff. I’ve spent hours looking at the material looking for some reassurance that within the next 10 years, contractual automatic increases will be kept to a minimum. Many working people and retired people do not get automagically increasing salaries. They are lucky to have a job right now! What I see in this proposed contract is approximately 30% increase in residential rates over the next 3 years followed by an unknown amount of increases after that. Yes, the Staff Report mentions a 5% cap on revenue but it then says it doesn’t necessarily translate into a cap on residential rates! REQUEST1: Please discuss the possibility of going out to bid. ‐ What are the costs to go out to bid? ‐ Who are the possible bidders? ‐ What are their service reputations? NOTE: The bridge period has a 5% annual cap on rates! That’s way better than what we’re looking at now. REQUEST2: Please have someone email me with answers to my questions below. I did not have access to the staff member who wrote the Staff Report. (I’ve also attached a PDF of my questions.) Thank you. Peggy Griffin QUESTION 1 Q1: Why are the percent increases different from the Staff Report and the Franchise Agreement for the first 3 years? Page 8 of the Staff Report shows the first 3 years of increases over the current rate of $30.50 as $33.45l(9.1% increase), $36.66 (9.1% increase) , $40.18 (9.1% increase) 2 Exhibit B, Table 8‐2 of Attachment B Franchise Agreement has percent increases 3 QUESTION 2 Q2: Why are there no numbers for cardboard recycling? The Franchise Agreement adds more cardboard services but why add them if you don’t know the effectiveness of our current service? From Attachment D – Flow of Materials QUESTION 3 – Cost Based Rate Exhibit E1 Page E1‐8, end of Example A The above example uses $45.41 as the rate amount for Rate Period Four which is calculated using the Cost‐Based method. This is a 11.6% increase over Rate Period 3. In that description of Cost Based Index , “increases are capped at 5% of operating expenses” (Staff Report page 10). So, taking Rate Period 3 from Page 8 of the Staff Report $40.18 * 1.05 = $42.19 as the base rate for Period 4. Q3.A: Why does the example show a base rate of $45.41 for Period 4 when there is a 5% cap? Q3.B If the rate increase is capped at 5% of operating expenses, would this also mean customer rates are capped at 5% increase? If not, please explain. QUESTION 4 – Multi‐Index Rate Adjustment Reference Attachment E1 Multi‐Index Rate Adjustment Methology 4 Q4A: Section E1 2.A.6 Allocated Costs (Labor, Vehicle, Fuel, and Other Costs) multiplies these by Annual Percentage Change in the CPI‐U BUT a) NOTE E1 2.A.4 “Other Costs” already multiplies by CPI‐U b) Each one already multiples by their specific index so are you then multiplying AGAIN by CPI‐U? Q4B: If any of the indices used above are negative, will the value be subtracted? QUESTION 5 – Resource Recover Enterprise Fund 520‐330 Q5A: Resource Recovery Entrerprise Fund 520‐330 – min reserve of $500k, increase appropriations to $285,864. What’s this mean? Q5.B: Where’d this money come from? Q5.C: Is it the money they charged us for hazardous waste pickup that they stopped doing BEFORE they stopped charging? 1 Cyrah Caburian From:Fryhouse <fryhouse@earthlink.net> Sent:Tuesday, December 15, 2020 12:46 AM To:City Council; City Clerk Subject:Comments Agenda #13 garbage contract 12/14/2020 CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Dear City Council, Regarding Agenda #13 garbage contract 12/14/2020 The garbage contract contains significant cost increases that are not readily apparent from the staff report. We need full disclosure that show the cost of the new contract without the temporary City of Cupertino subsidy. We need to see what the garbage rates look like in years 1 through 10. ‐ The new contract does not provide as much of a discount between small cans and large cans as other cities. ‐ The new contract should reduce fees by charging extra for the 2 extra pick ups per year; this is done in other cities as well. This services only benefits a few residents and the rest of the residents should not have to subsidize these additional services. Most importantly, because of the extensive rate hike, the garbage contract must go out to bid. Sincerely, Rhoda Fry 1 Cyrah Caburian From:City of Cupertino Written Correspondence Subject:FW: Trash Rates from Recology- Agenda Item # 13 for today's meeting. From: Rajeev Joshi <pvrjoshi@yahoo.com> Sent: Tuesday, December 15, 2020 11:52 AM To: Kirsten Squarcia <KirstenS@cupertino.org> Cc: Deborah L. Feng <DebF@cupertino.org>; City Clerk <CityClerk@cupertino.org>; City Council <CityCouncil@cupertino.org> Subject: Re: Trash Rates from Recology‐ Agenda Item # 13 for today's meeting. CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Hello Ms Squarcia: The concerns I have for the Trash Rates from Recology for the next year are: 1. City council seems to lock in residents for a 10 year term with Recology, this decision was made it seems without looking at a competitor (sole source). 2. The residents sampled did not have an overwhelming satisfaction with Recology (the satisfaction index was somewhat satisfied), the sample size was also low (< 2% of the total residents) which would fail any statistical requirement. 3. Recology's rates seem to steeply increase at 10%/year on an average for the next 3 years and may actually be higher depending on a cost of living adjustment. These rate increases far exceed any rates of inflation of common goods & services in the country. 4. Need to see more choices for residents, for example, who don't generate much trash (like a smaller 24 gallon trash can) like the city of Sunnyvale with proportionately lower rates than your current 32 gallon container for all. Certainly, the 10 year lock on Recology as the only trash services of choice is very concerning and the plan to roll out new high rate increases should be paused pending a more solicitation of inputs from residents socializing this rate increase. Thank you for your help and I hope these comments are noted(recorded) and read when this item comes up for discussion. Regards.. Rajeev Joshi