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18-011 One Concern, Inc., Technology Software As-A-Service (Saas) AgreementTECHNOLOGY SOFTWARE-AS-A-SERVICE (SaaS) AGREEMENT
BETWEEN THE CITY OF CUPERTINO AND ONE CONCERN, INC.
THIS AGREEMENT ("Agreement"), is entered into this 31 st day of January 2018, by and between
the CITY OF CUPERTINO, a California municipal corporation ("City"), and One Concern, Inc., a
corporation whose address is 169 University Avenue, Palo Alto, CA 94301 ("Software Provider")
( collectively referred to as the "Parties").
RECITALS :
The following Recitals are a substantive portion of this Agreement:
A. City is a municipal corporation duly organized and validly existing under the laws of
the State of California.
B. Software Provider is specially trained, experienced and competent to perforn1 the
special services which will be required by this Agreement.
C. City and Software Provider desire to enter into an agreement for Software Provider's
provision of software-as-a-service (SaaS) pertaining to City 's online systems . Through this
Agreement, Software Provider shall provide to City adisastermodelingandplanningtoolspecifictoanextreme
seismic occurrence relating to the City 's geographic boundaries. The full scope of services covered by
this agreement is described in the attached Exhibit A: Statement of Work (the "SOW").
1.
2.
NOW, THEREFORE, the Parties mutually agree as follows:
TERM
This Agreement shall commence on January 31, 2018 and ends on January 30, 2019, unless
terminated prior thereto under the provisions of Section 16, below. This Agreement is
subject to the Parties ' option to renew for two consecutive one year tenns in accordance
with the terms of this Agreement.
SCOPE OF SERVICES AND CONDITIONS THEREOF
Subject to the tern1s and conditions set forth in this Agreement, Software Provider shall
perforn1 each and every service as indicated in the schedule of performance/timeline set forth
in the SOW (collectively "Services"), as described below. The SOW is attached as Exhibit A
and incorporated herein by this reference.
A. Responsibilities of Software Provider. Software Provider shall provide the software
services as further described in the SOW. The Services provided under this Agreement shall
include (a) any software, plug-ins or extensions related to the Services or upon which the
Services are based including any and all updates, upgrades, bug fixes, dot releases, version
upgrades or any similar changes that may be made available to the Software Provider from
time to time (the "Software"), (b) any and all technical documentation necessary or use of the
Services, in hard copy form or online (the "Documentation"), (t) regular maintenance of
Software Provider's system , and (d) other technology, user interfaces , know-how and other
trade secrets, techniques , designs, inventions, data, images, text, content, APls, and tools
provided in conjunction with the Services.
B. Equipment. If necessary to enable Software Provider to fulfill its obligations under the SOW,
Software Provider shall , at its sole cost and expense, furnish all facilities, personnel and
Page l o flO
equipment to City necessary to provide the Services (the "Equipment"). City agrees, if
necessary, to install the Equipment at the location(s) and in the manner specified by Software
Provider and as directed by Software Provider. Any Equipment installed by City is a part of
the Service and loaned to City by Software Provider, not sold. City agrees to return the
Equipment to Software Provider at the termination of this Agreement in an undamaged
condition, less ordinary wear and tear.
C. Registration. Prior to using the Services, City shall identify the administrative users for its
account ("Administrators"). Each Administrator wi ll be provided an administrator ID and
password.
D. License Grant. Software Provider hereby grants City a license to use the Software and the
Documentation for the permitted purpose of accessing the Services.
E. Reservation of Rights and Data Ownership. City shall own all right, title and interest in its
data provided to Software Provider that is related to the services provided by this contract.
Software Provider shall not access City user accounts or City data, except (1) as essential to
fulfillment of the objectives of this Agreement, (2) in response to service or technical issues,
or (3) at City 's written request.
F . Data Protection. In carrying out the Services, Software Provider shall use best industry
practices to protect the confidentiality of any private, confidential, or non-public data
provided by the City ("City Data") as follows:
1. Implement and maintain appropriate security measures to safeguard against
unauthorized access, disclosure or theft of City Data in accordance with recognized
industry practice.
2 City Data shall be encrypted at rest and in transit with controlled access. Unless
otherwise stipulated, Software Provider is responsible for encryption of the City Data
in Software Provider's possession.
3. Software Provider shall not use any City Data collected by it in connection with the
Service for any purpose other than fulfilling the obligations under this Agreement,
except, solely with respect to use in anonymized fonn that does not identify any
individual or any third patty to optimize and improve Software Provider's services.
G. Software Ownership. Except for City Data, Software Provider owns the Services,
Software, Documentation, and any underlying infrastructure provided by Service Provider in
connection with this Agreement. City acknowledges and agrees that (a) the Services, any
Software and Documentation are protected by United States and international copyright,
trademark, patent, trade secret and other intellectual property or proprietary rights laws, (b)
Software Provider retains all right, title and interest (including, without limitation, all patent,
copyright, trade secret and other intellectual property rights) in and to the Services, the
Software, any Documentation, any other deliverables, any and all related and underlying
technology and any derivative works or modifications of any of the foregoing, including,
without limitation, ( c) the Software and access to the Services are licensed on a subscription
basis, not sold, and City acquires no ownership or other interest in or to the Services, the
Software or the Documentation other than the license rights expressly stated herein, and ( d)
the Services are offered as an on-line, hosted solution, and that City has no right to obtain a
copy of the Services.
H. Restrictions. City agrees not to, directly or indirectly: (i) modify, translate, copy or create
090517 Page 2 of 10
derivative works based on the Service or any element of the Softv,r are , (ii) interfere with or
disrupt the integrity or perfom1ance of the Services or the data contained therein or block or
disrupt any use or enjoyment of the Services by any third party, (iii) attempt to gain
unauthorized access to the Services or their related systems or networks or (iv) remove or
obscure any proprietary or other notice contained in the Services , including on any reports or
data printed from the Services.
I. Security Incident. In the event a data breach occurs with respect to City Data, Sofuvare
Provider shall immediately notify the appropriate City contact by telephone in accordance
with the agreed upon security plan or security procedures if it reasonably believes there has
been a security incident. Software Provider shall (l) cooperate with City to investigate and
resolve the data breach, (2) promptly implement necessary remedial measures, if necessary,
and (3) document responsive actions taken related to the data breach, including any post-
incident review of events and actions taken to make changes in business practices in providing
the services, if necessary. Should it become necessary to notify aggrieved persons about a
security breach, Software Provider agrees to pay for the expense. If the data breach was
caused by Software Provider's willful or reckless misconduct, Software Provider may be
responsible for incidental and consequential damages caused to third parties.
J. Notification of Legal Requests. Software Provider shall contact City upon receipt of any
electronic discovery, litigation holds, discovery searches and expert testimonies related to
City Data. Software Provider shall not respond to subpoenas , service of process and other
legal requests related to City without first notifying City, unless prohibited by law from
providing such notice.
K. Access to Security Logs and Reports. Software Provider shall provide reports to City in a
format as specified in the SOW agreed to by both Software Provider and City.
L. Responsibilities and Uptime Guarantee. Software Provider shall be responsible for the
acquisition and operation of all hardware, software and network support related to the services
being provided. The technical and professional activities required for establishing, managing
and maintaining the hosted environments are the responsibilities of Software Provider.
Software Provider agrees to make the Services available for City's use on a 24/7/365 basis
(with agreed-upon maintenance downtime). Software Provider's uptime shall consist of
99.9% system availability.
M. Subcontractor Disclosure. Software Provider shall identify all of its all third party
subcontractors or other entities who may be a party to a joint venture or similar agreement
with Software Provider, and who will be directly involved in providing the Services under
this Agreement.
N. Business Continuity and Disaster Recovery. Software Provider shall provide to City a
written business continuity and disaster recovery plan prior to or at the time of execution of
this agreement and shall ensure that it meets City 's recovery time objective (RTO) specified
in such plan.
0 . Compliance with Accessibility Standards. Software Provider shall comply with and adhere
to the Americans with Disabilities Act of 1990 (42 U .S .C. § 12101).
P. Web Services. Software Provider shall use Web services exclusively to interface with City
Data in near real time when possible .
090517 Page 3 of lO
Q. Encryption of Data at Rest . Software Provider shall ensure hard drive encryption consistent
with validated cryptography standards as referenced in FIPS 140-2,
Security Requirements for Cryptographic Modules for all personal data, unless City
approves in writing the storage of personal data on Software Prov ider's portable device in
order to accomplish work as defined in the statement of work.
3. COMPENSATION TO SOFTWARE PROVIDER
Software Provider shall be compensated for services performed pursuant to this Agreement
in a total amount not to exceed $43,400 for the first year, with the option to extend for two
I-year tem1s at $38,000 per year, for a cumulative total for three years in the amount not to
exceed $119,400 . The payments specified in this section shall be the only payments to be
made to Software Provider for services rendered pursuant to this Agreement. Software
Provider shall invoice City according to the following schedule of milestones/deliverables:
151 year:
Upon execution of this Agreement $20,000
Upon User acceptance of operational go-live platform $23,400
$43,400 total
2nd year: If renewed, upon execution of first I-year extension $38,000 total
Agreement.
3rd year: If renewed, upon execution of second I -year $38,000 total
extension Agreement.
City shall pay Contractor within thirty (30) days after receipt of Service Provider's invoice.
City shall return to Contractor any payment request determined not to be a proper payment
request as soon as practicable, but not later than seven (7) days after receipt, and shall
explain in writing the reasons why the payment request is not proper.
4. TIME IS OF THE ESSENCE
Software Provider and City agree that time is of the essence regarding the performance of
this Agreement.
5. LICENSES; PERMITS; ETC.
Software Provider represents and warrants to City that it has all licenses, pennits,
qualifications, and approvals of whatsoever nature which are legally required to carry out
the purposes of this Agreement.
6. ASSIGNMENTS. Software Provider may assign, sublease, or transfer this Agreement, or
any interest therein, to a third party with the prior written consent of City, or without such
consent to an acquirer of all or substantially all of Software Provider's assets or business
related to this Agreement. Such consent shall not be unreasonably withheld. City's
withholding of consent shall be deemed reasonable if it appears that the intended assignee
in question is not financially or technically capable of performing Software Provider 's
obligations under this Agreement, or if City has reason to conclude that the proposed
assignee is otherwise incapable of fulfilling Software Provider 's duties hereunder.
7. INDEPENDENT PARTIES
City and Software Provider intend that the relationship between them created by this
Page 4 of JO
Agreement is that of independent contractor. No civil service status or other right of
employment will be acquired by virtue of Software Provider's services . None of the benefits
provided by City to its employees, including but not limited to , unemployment insurance,
workers' compensation plans, vacation and sick leave are available from City to Software
Provider, its employees or agents . Software Provider is not a "public official" for purposes
of Government Code§§ 87200 et seq .
8. IMMIGRATION REFORM AND CONTROL ACT (IRCA)
Software Provider assumes any and all responsibility for verifying the identity and
employment authorization of all of his/her employees performing work hereunder, pursuant
to all applicable IR.CA or other federal or state rules and regulations . Software Provider shall
indemnify and hold City harmless from and against any loss , damage, liability, costs or
expenses arising from any noncompliance of this provision by Software Provider.
9. NON-DISCRIMINATION
10.
Consistent with City's policy prohibiting harassment and discrimination, Software Provider
agrees that neither it nor its employee or subcontractors shall harass or discriminate against a
job applicant, a City employee, or a citizen on the basis of race, religious creed, color, national
origin, ancestry, handicap , disability, marital status , pregnancy, sex, age, sexual orientation,
or any other protected class status. Software Provider agrees that any and all violations of this
provision shall constitute a material breach of this Agreement.
INTELLECTUAL PROPERTY INDEMNIFICATION
Software Provider agrees to, at its expense, defend and/or settle any claim made by a third
party against City alleging that the City's use of the Services infringes such third party 's
United States patent, copyright, trademark or trade secret (an "IP Claim"), and pay those
amounts finally awarded by a court of competent jurisdiction again st City with respect to such
IP Claim. The City shall promptly notify software Provider of any such claim, tender control
of the defense and settlement of such claim to Software Provider, and reasonably cooperate
with Software Provider in such defense or settlement.
11 . DUTY TO INDEMNIFY AND HOLD HARMLESS
12 .
Software Provider shall indemnify, defend, and hold ham1less City, its City Council, boards
and commissions, officers, officials, employees agents, servants, volunteers and consultants
("Indemnitees ") from and against any and all liability, claims, actions, causes of action or
demands whatsoever, in each case brought by third parties against any of them for personal
injury or death, or property damage arising out of the negligence, tortious conduct, or a
breach of this Agreement by Software Provider or Software Provider 's employees , officers ,
officials, agents or independent contractors, except to the extent liability is caused by the
negligence, tortious conduct, or breach of City. Software Provider 's costs and expenses shall
include reasonable attorneys ' fees of counsel of City 's choice, expert fees , and all other costs
and fees of litigation. The provisions of this Section survive the completion of the Services
or tennination of this Contract. For clarity, claims arising from injuries , death or other
damages caused by natural disasters or similar events are not covered by this indemnity .
Software Provider agrees to accept the City 's tend e r of defense of any claims or actions
covered under this Indemnity provision.
INSURANCE:
A. General Requirements. On or b efore the commencement of th e term of this
0905 1 7 Page 5 of JO
Agreement, Software Provider shall furnish City with certificates showing the type, amount,
class of operations covered, effective dates and dates of expiration of insurance coverage in
compliance with the requirements listed in Exhibit "B". Software Provider shall maintain in
force at all times during the performance of this Agreement all appropriate coverage of
insurance required by this Agreement.
B. Subrogation Waiver. Software Provider agrees that in the event of loss due to any of
the perils for which it has agreed to provide comprehensive general and automotive liability
insurance, Software Provider shall look solely to its insurance for recovery. Software Provider
hereby grants to City, on behalf of any insurer providing comprehensive general and
automotive liability insurance to either Software Provider or City with respect to the services
of Software Provider herein, a waiver of any right to subrogation which any such insurer of
said Software Provider may acquire against City by virtue of the payment of any loss under
such insurance.
13. RECORDS
Software Provider shall maintain internal records reflecting that the Services were perforn1ed
by Software Provider hereunder in accordance with customary recordkeeping practices in the
software development industry. Software Provider shall provide free access to such records
to the representatives of City or its designee 's at all reasonable and proper times , and gives
City the right to examine and audit same, and to make transcripts therefrom as necessary. No
such examination and audit shall give City the right to access records relating to other
Software Provider customers. Such records shall be maintained for a period of three (3) years
after Software Provider receives final payment from City for all services required under this
agreement.
14. NONAPPROPRIATION
This Agreement is subject to the fiscal provisions of the Cupertino Municipal Code and
Agreement will tern1inate without any penalty (a) at the end of any fiscal year in the event
that funds are not appropriated for the following fiscal year, or (b) at any time within a fiscal
year in the event that funds are only appropriated for a portion of the fiscal year and funds for
this Agreement are no longer available. This Section shall take precedence in the event of a
conflict with any other covenant, tenn, condition, or provision of this Agreement.
15. NOTICES
All notices, demands, requests or approvals to be given under this Agreement shall be given
in writing and conclusively shall be deemed served when delivered personally or on the
second business day after deposit in the U.S. Mail, postage prepaid, addressed as hereinafter
provided. All notices, demands, requests, or approvals shall be addressed as follows:
TO CITY:
10300 Torre Avenue
Cupertino CA 95014
Attention: Bill Mitchell
Copy to:
Randolph Hom, Esq.
Cupertino City Attorney
20410 Town Center Lane, Suite 210
Cupertino, CA 95014-3255
Page 6 oflO
TO SOFTWARE PROVIDER:
Name: One Concern ----------
Address: 169 University Avenue -----~----
Pa Io Alto CA 94301
Attention: James Waterman ---------
16. TERMINATION
17.
A. Basis for Termination. In the event Software Provider fails or refuses to perform any
of the provisions hereof at the time and in the manner required hereunder, Software Provider
shall be deemed in default in the perfonnance of this Agreement. City may terminate this
Agreement for cause, or in its sole discretion may provide Software Provider a reasonable
opportunity to cure the default in accordance with the time specified in City's written notice
of default, or as mutually agreed by the Parties. In addition to any other remedy available to
the City by law, the City Manager may terminate the Agreement by giving Software Provider
written notice thereof, which shall be effective immediately. The City Manager shall also have
the option, at its sole discretion and without cause, of terminating this Agreement by giving
seven (7) calendar days' prior written notice to Software Provider as provided herein. Upon
receipt of any notice of termination, Software Provider shall immediately discontinue
perfomrnnce . ·
B. Pro Rata Payments. City shall pay Software Provider for services satisfactorily
perfom1ed up to the effective date of tennination. In such event, a calculation of the amounts
due shall be deemed correct as computed on a pro rata basis with compensation provided for
the period of service paid as a percentage of the total contract amount. For clarity, Software
Provider shall not be obligated to refund any pre-paid amounts in connection with
termination.
C. Handling of City Data. In the event of termination of this Agreement, Software
Provider shall implement an orderly return of City Data in a CSV or another mutually
agreeable fonnat at a time agreed to by the parties .. During any period of service suspension,
Software Provider shall take due care to protect City Data and shall not take any action to
intentionally or otherwise erase any City data for a period of at least 30 days after the effective
date of tennination. Upon the City 's approval , Software Provider shall securely dispose of
City Data, as authorized by City. Software Provider shall provide post-termination assistance
to City, consistent with generally accepted standards applicable to the Services, unless the
Parties have agreed to a specific data retrieval arrangement as part of the SOW. Software
Provider shall securely dispose of all requested data in all of its fom1s, such as disk, CD/
DVD, backup tape and paper, when requested by City. Data shall be permanently deleted and
shall not be recoverable, in accordance with the National Institute of Standards and
Technology's (NIST) approved methods. Certificates of destruction shall be provided to City
upon request.
WARRANTY AND WARRANTY DISCLAIMER
Software Provider warrants that (i) the services shall be provided in a diligent, professional,
and workmanlike manner in accordance with generally accepted industry standards , (ii)
provision of the services shall not infringe or misappropriate any intellectual property rights
of any third pmty, and (iii) the services shall substantially perfom1 in all material respects as
described in the SOW. In the event of any breach of section (iii), above, Software Provider
shall be liable for the repair or replacement of the services that are subject to the warranty
Page 7 of 10
18.
19.
20.
21.
claim, at no cost to City. If Sofuvare Provider is unable to repair or replace the
product/services, then it will refund any pre-paid fees for services not rendered. Except for
the warranty described in this section, the services are provided without warranty of any kind,
express or implied including, but not limited to, the implied warranties or conditions of design
or merchantability.
Neither party shall be liable for (i) any indirect damages arising from or related to this
Agreement under any theory (including in contract or tort), including lost revenue, lost profits
and consequential or incidental damages or (ii) amounts in excess of the fees paid by the City
to Sofu¥are Provider in the twelve (12) months preceding the initial claim giving rise to
liability hereunder, except as provided in Section 11.
Neither party will be liable for breach of contract damages suffered by the other party that
are remote or speculative, or that could not have reasonably been foreseen on entry into
this Agreement.
COMPLIANCE
Sofu¥are Provider shall comply with all state or federal laws and all ordinances, rules, policies
and regulations enacted or issued by City.
CONFLICT OF LAW
This Agreement shall be interpreted under, and enforced by the laws of the State of California
excepting any choice of law rules which may direct the application of laws of another
jurisdiction. Any suits brought pursuant to this Agreement shall be filed with the Superior
Court for the County of Santa Clara, State of California.
ADVERTISEMENT
Sofu¥are Provider shall not post, exhibit, display or allow to be posted, exhibited, displayed
any signs, advertising, show bills, lithographs, posters or cards of any kind pertaining to the
services perforn1ed under this Agreement unless prior written approval has been secured from
City to do otherwise.
INTEGRATED CONTRACT
This Agreement, including Exhibits A and B, represents the full and complete understanding
of every kind or nature whatsoever between the Parties, and all preliminary negotiations and
agreements of whatsoever kind or nature are merged herein. No verbal agreement or implied
covenant shall be held to vary the provisions hereof. Any modification of this Agreement will
be effective only by written execution signed by both City and Software Provider. In the event
that any Service Level Agreement, Exhibit, Statement of Work, or other associated instrument
or agreement executed by the Parties in conjunction with this Agreement contains a tern1 that
conflicts with the tenns of this Agreement, the terms of such other document or Exhibit shall
govern and supersede the applicable tenn of this Agreement.
22. AUTHORITY
The individual(s) executing this Agreement represent and warrant that they have the legal
capacity and authority to do so on behalf of their respective legal entities.
IN WITNESS WHEREOF, the parties have caused this Agreement to be executed.
Page 8 of IO
CITY OF CUPERTINO
A Municipal Corporation
By y-:Jd_~
Title Chief Technology Officer
Date January 30 , 2018
Recommended for Approval:
Bill Mitchell CTO
Name and Title
,,_.,--1-----+-------L.......:.~-_µJ-;_( ~,;:
lph Stevenson Hom
Cupe · o City Attorney
~'i t
Grace Schmidt / r-30 -1 !.r
City Clerk
o Over $175 ,000-Council Approval Required
o O ver $45 ,000-Depa11m ent Head Approva l Required
o Up to $45,000-Des ignated Supervisor Approva l Required
Exhibit A : Statement of Work
Title Sr Director, Global Engagement
Date January 29, 2018
Exhibit B : Insurance Requirements and Proof ofinsurance
Page 9 of IO
Contract No . ___ _
Exhibit A: Statement of Work ("SOW")
10
Seismic Concern
Statement of Work
Prepared for :
CUPERTINO
Prepared by:
1 con cer nTM
Se:srn:c Concernrn SOW Cupe1-tinc 1C
This page intentionally left blank
Seismic Concem'M SOW Cupertino
November 09, 2017
To :
David Brandt
City Manager
City of Cupertino
Subject: Seismic Concern Resilience Platform -Proposal
1C
Thank you for your interest in Seismic Concern, the products and services comprising the
Seismic module offered by One Concern, Inc. The enclosed Statement of Work describes the
range and nature of the product's features and services, and we hope that your needs and
requirements are reflected accurately throughout this document. The price breakdown of
services offered are at our discounted rate of $43,400 per year for a population area of 62,000
residents in the City of Cupertino. This pricing includes 10 licensed users with access to the
Seismic Concern Response module, 10 licensed users with access to the Seismic Concern
Preparedness module, 10 licensed users with access to the Seismic Concern Mitigation module,
10 licensed users with access to the Seismic Concern Recovery module, 10 licensed users with
access to the Seismic Concern Resilience module, as well as (TBD) Critical Infrastructure
buildings for Seismic Concern Critical Infrastructure module. This pricing is outlined in
Appendix D.
Seismic Concern is a revolutionary predictive analytics platform that uses cutting-edge science
and technology spanning multiple domains, from geophysics and earthquake engineering to
artificial intelligence . It fundamentally changes the way Emergency Operations Centers
respond to earthquakes, reducing the time required for initial damage estimation from months
to minutes while bringing a data-driven methodology to the response, recovery, preparedness,
and mitigation process.
At One Concern, we genuinely believe that our product will help save lives: to make this
possible, every aspect of the product is specifically designed to be intuitive and user-friendly for
our intended users. Seismic Concern is a cloud-based Software as a Service (SaaS) platform that
operates on standard, freely available web browsers-there are no complicated installation or
setup procedures involved. This means less time spent learning how to use a tool, and more
time learning from using it.
Thank you for considering One Concern for your resiliency needs. Please do contact us if you
have questions about the proposal or any other queries.
Sincerely,
James Waterman
Senior Director, Global Engagement
2
Se:srn:c Concern 1 M SOW Cupertino 1C
Statement of Work for
Seismic Concern
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One Co ncern Cont a ct Info
Jomes \tv'oterma11
Sr: Directo r , Globa l Engagement
169 Un ive rsity Avenue
Palo Alt o , CA 94301
(916) 833-1254
waterman@oneco11cern.com
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169 Univers ity Avenue
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(6 50) 272 -931 7
www.o neco11cern .c om
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Se:sm:c Concei-n 1
M SOW Cupe1·tino 1 C
Contents
Project Plan
Solution Overview
2.1 Seismic Concern Response Module
2.2 Seismic Concern Preparedness Module
2.3 Seismic Concern Recovery Module
2.4 Seismic Concern Mitigation Module
2.5 Seismic Concern Critical Infrastructure Module
2.6 Seismic Concern Live Support
2.7 Seismic Concern Software Support ·
Pricing and Schedule
Invoicing
Planning and Preparation
5.1 Project Management
5.2 Contracting/ Procurement
5.3 Site Preparation
Product Implementation
6 .1 Seismic Concern Response Module
6.1.1 Value Proposition
6 .1.2 Process Configuration
6.1.3 Process Validation/Targeted User Training
6 .2 Seismic Concern Preparedness Module
6.2.1 Value Proposition
6.2.2 Process Configuration
6.2.3 Process Validation/Targeted User Training
6.3 Seismic Concern Recoverv Module
6.3.1 Value Proposition
6.3 .2 Process Configuration
6.3 .3 Process Validation/Targeted User Training
6.4 Seismic Concern Mitigation Module
6 .4.1 Value Proposition
Process Configuration
Process Validation/Targeted User Training
6 .5 Seismic Concern Critical Infrastructure Module
6.5.1 Value Proposition
4
Seismic Concern TM SOW Cupertino
Process Configuration
Process Validation/Targeted User Training
APPENDIX A -ONE CONCERN I CUSTOMER RESPONSIBILITIES
APPENDIX B -SYSTEM REQUIREMENTS
1.0 User Software
2.0 Server Software
3.0 Hardware
4 .0 Internet Connectivity
APPENDIX C -SEISMIC CONCERN ARTIFICIAL INTELLIGENCE TECHNIQUES
APPENDIX D -COST PROPOSAL
5
1C
Seismic Concern 1 M SOW Cupertino 1C
1.0 Project Plan
This proposal covers the content and requirements for delivery of products and services as part
of Seismic Concern and outlines the responsibilities of both One Concern and the Customer.
2.0 Solution Overview
One Concern will provide the following products and services in support of this project.
• Seismic Concern Response Module
• Seismic Concern Preparedness Module
• Seismic Concern Mitigation Module
• Seismic Concern Recovery Module
• Seismic Concern Critical Infrastructure Module
• Seismic Concern Live Support
• Seismic Concern Software Support
• Seismic Concern On-Site Implementation Training
All the above modules will serve to help jurisdictions quantify and build resilience in a
data-driven manner.
2.1 Seismic Concern Response Module
Seismic Concern Response Module is a live module active during an event (an
earthquake in this case) which furnishes real-time situational awareness within a few
minutes. It has the following four main features:
• Census Block Damage Map
• Initial Building Damage and Risk Assessment
• Data Insights and Custom Data Toggles
• Data Input for Belief Propagation
2.2 Seismic Concern Preparedness Module
Seismic Concern Preparedness Module is an on-demand earthquake module targeted at
improving preparedness by taking jurisdiction capacity into consideration. This module
will consist of several blueprints, each focused on a different function in the jurisdiction.
The aim of each blueprint is to inform the Customer with response prioritization
strategies. They also serve as a bas e for conducting training drills, among several other
uses. The Preparedness Module will allow the Customer to add incident action plans
6
Sersrn:c Concernrn SOW Cupertino 1C
against each blueprint. All members of the ecosystem create action plans that are
captured by the platform Machine Learning capabilities for organizational readiness
upon an actual live event. The platform "presents back to the ecosystem" all action
planning, resource optimization, logistics, etc. as originally defined by ecosystem leaders
-and live event optimized. Initial roll out will start out with the following two blueprints:
• Jurisdiction Simulation Blueprint
• Community Preparedness Blueprint
Seismic Concern Preparedness Module will eventually roll out several more blueprints
all targeted to provide focused preparedness efforts.
2.3 Seismic Concern Recovery Module
Seismic Concern Recovery Module provides insights which can help a jurisdiction
perform both data-driven quick-fix recovery strategies as well as help with longer term
recovery efforts. It is used typically after a recent occurrence of a major event. It may be
used either in tandem with or immediately after using the Seismic Concern Response
Module . The focus of this module will be 'building forward' and not just 'building back'.
2.4 Seismic Concern Mitigation Module
Seismic Concern Mitigation Module focuses on providing tools and data that can be used
to create and evaluate between various hazard mitigation strategies; including but not
limited to seismic retrofitting. Decisions related to reducing risk and vulnerability to the
built environment including current and future structures can now performed by
highlighting areas of highest risk, areas in need of mitigation, and areas of decreasing
seismic safety. In particular, this module will present granular seismic risk information
and provide data to support, validate, or invalidate approaches proposed in the
jurisdiction's long term hazard mitigation plan.
2.5 Seismic Concern Critical Infrastructure Module
The Seismic Concern Critical Infrastructure Module predicts the damage state for
specific structures designated by the customer, as an add-on to the Seismic Concern
Response, Preparedness, Recovery and Mitigation Modules. The modules operation
requires the customer to work with One Concern to identify structures of interest, and
provide data pertaining to their design and maintenance .
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Seisrn:c Concern TM SOW Cupertino 1C
Upon either a simulated or live earthquake, the One Concern Critical Infrastructure
Module creates an icon that will appear on the damage map at the location of each piece
of infrastructure identifying their predicted damage state .
2.6 Seismic Concern Live Support
Recognizing the unpredictable and critical nature of an earthquake emergency, Seismic
Concern includes 24 x 7 call support with a representative of the core technical team
during an earthquake event in the Customer's jurisdiction, to ensure ease of access to
critical situational awareness.
2.7 Seismic Concern Software Support
Seismic Concern includes on-site installation and basic on-boarding support. Regular
Customer support is available via email 12 hours a day, Monday through Friday,
excluding One Concern's designated corporate holidays.
3.0 Pricing and Schedule
Pricing is contained in Appendix D and is subject to change based on mutually agreed upon
changes in scope .
The number of "on-site" days quoted is based on the Appendix D accepted by Customer and
assumes that Customer is fully prepared to receive purchased services (i.e. conditions of
Customer checklist are met, supporting hardware and software are in place and installed,
designated staff is available and all the conditions are met as per Appendix A and Appendix B) as
scheduled. Should One Concern be required to remain "on-site" in excess of the quoted time, at
the request of the Customer or due to delays caused by the Customer, such time and related
expenses shall be billed to the Customer at One Concern's then-current rates.
If additional time is required to complete the project beyond that available during initial
installation, One Concern will coordinate with Customer before taking any action. When
Customer's purchase order includes professional services in excess of what is required, hours
not used can either be "banked" for future development or One Concern can bill only for actual
hours used.
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4.0 Invoicing
Customer will be invoiced for products when passwords are provided by One Concern to the
Customer, and thereafter, annually, the first day of service each successive service year.
Services (excluding support delivered as part of a Software Support Plan) will be invoiced
monthly, as delivered. All invoices are payable to One Concern, Inc. on terms of NET30.
5.0 Planning and Preparation
5.1 Project Management
Upon notification of the project being awarded, One Concern will schedule and conduct
a Project Kick-Off Meeting with the Customer. This meeting is intended to confirm the
details of this Statement of Work, coordinate implementation of administrator training
and customer support, and resolve any other issues or concerns. Project Management
provides scheduling, project plan development and management, requirements
management, invoicing support, issues and action items tracking, and project
communication.
5.2 Contracting / Procurement
Following receipt of a purchase order and consistent with the proposed delivery
schedule as coordinated with the Customer, One Concern will deliver the product
website, password and instructional manual.
5.3 Site Preparation
Prior to delivery of the product, both One Concern and the Customer have specific
responsibilities as outlined in Appendix A. In addition, the Customer must have the
required supporting hardware are detailed in Appendix B.
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Seismic Concem 1 M SOW Cupertino 1C
6.0 Product Implementation
The following modules enable jurisdictions to effectively evaluate the risks, potential
losses and efficacy of their strategies in order to quantify and build resilience in a
data-driven manner. While there is currently no single measure of resilience today that
is widely accepted, and most created measurements are complex and difficult for
jurisdictions to interpret, these modules can bring jurisdictions closer to a better
understanding of their resilience.
6.1 Seismic Concern Response Module
The Seismic Concern Response Module is an Artificial Intelligence/Machine Learning
based predictive platform (see Appendix C) consisting of features that are fundamental
to assessing earthquake-related structural damage for planning response operations. It
is a live module that is active in the event of an earthquake, furnishing real-time
situational awareness in a matter of minutes.
6.1.1 Value Proposition
The value of the Response Module stems from the critical situational intelligence
generated by each of the Module's individual features, which are outlined below.
• Census Sub-Block Damage Map: The Seismic Concern prediction
engine visualizes structural damage states at the geospatial resolution of a
census sub-block. This informs important decisions that the Customer
needs to make in real-time, such as resource allocation, identification of
key first-responder and evacuation routes as well as locational
prioritization for building officials and Urban Search & Rescue Teams.
• Initial Building Damage and Risk Assessment: This feature helps the
Incident Commander to quantify the extent of damage to structures in the
jurisdiction based on their functional use. This allows a data-driven
creation of an 'Initial Damage Estimate' (IDE). The IDE is critical for
requesting financial assistance, necessary for an efficient transition from
response to relief.
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• Data Insights and Custom Data Toggles: The platform provides
customized views, where different data insights (generated by mining
demographic and economic data for census sub-blocks) can be viewed
depending on the user's preference and focus area. The Customer can
also provide jurisdiction specific data, which on evaluation for data quality
and use-case, can be added to the platform as a custom data toggle.
• Data Input for Belief Propagation: The platform will allow the Customer
to add on-the-ground reports to the platform . These reports will help
improve the module's estimates by updating predicted damage for census
blocks which have similar characteristics. This module will allow our
initial prediction reports to increase in accuracy.
6.1.2 Process Configuration
Seismic Concern Services will schedule and initiate a Project Kick-Off Meeting
with the Customer. The purpose of this meeting is to review the implementation
schedule and meet with key stakeholders. Unless otherwise stated, targeted User
training will be completed during a single onsite trip.
6.1.3 Process Validation/Targeted User Training
Once the process configuration and setup is complete, targeted User training will
be conducted. The training is designed specially for 'Users'-individuals
designated by the EOC to use the product. The purpose of the training is to
introduce the Users to all the features comprising the Response Module, along
with a tutorial to build familiarity and fluency with the platform. At the end of the
training, Users will go through simple exercises to test their familiarity and
knowledge about the Module, earning a digital certificate in the process.
Upon completion of training, the team at One Concern will work with the
Customer to address any issues identified.
6.2 Seismic Concern Preparedness Module
This section describes the services provided by the Seismic Concern
Preparedness Module. The Preparedness Module informs, trains and empowers
Seisrn:c Concernr"' SOW Cupertino 1C
emergency personnel in responding effectively to future events. The value in this
Module arises from the Customer's ability to visualize and learn from not only
historical earthquakes, but also a variety of possible scenarios that could
realistically occur at a particular location. The Module allows emergency
personnel to plan based on their specific capacity versus planning for a single
simulated low-resolution hazard scenario map using preparedness blueprints.
Training exercises and drills can be constructed around simulation scenarios
representing a wide spectrum of potential earthquakes, which significantly
improves emergency response capabilities. For examples, EOCs can use this
information to identify locations of vulnerable populations and subsequently
plan sheltering and rescue operations.
Reports and damage maps generated by each of the blueprints can assist in
creating preparedness plans that could make the jurisdiction be better prepared
in the face of an actual earthquake.
Appendix C contains more detail about the technical implementation itself.
6.2.1 Value Proposition
The value of the Preparedness Module stems from the critical situational
intelligence generated by each of the offered blueprints, which are outlined
below.
• Jurisdiction Simulation Blueprint: Using an intuitive point-hover-click
map interface, the User selects the location of the epicenter of an
earthquake along a fault-line and it's intended magnitude, which is used
by the platform to generate an earthquake scenario in the region. This is a
multi-stage process, beginning with the simulation of ground-shaking
followed by the aggregation of natural and built environment features for
every structure in the Customer's jurisdiction; these are fed as inputs into
our Artificial Intelligence engine, which creates a damage map identical
to the Response Module . The User can also perform several preparedness
related decisions on the platform via creation of incident action plans.
Prior to the simulation, the User can perform several actions: resource
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Seismic Conce:-nrn SOW Cupe:·tlno 1C
management, collaborator management and preset incident objectives
management. Once a scheduled simulation starts, the User can assign his
preset or new incident objectives to one or many collaborators. All the
assigned collaborators and the district admin can work jointly on incident
objectives for the scheduled simulation, leading to the entire ecosystem
being more ready in the event of an actual disaster. Situational awareness
is enhanced by a collaborative ecosystem.
• Community Preparedness Blueprint: This is an on-demand earthquake
simulation module where the authorized User can request earthquake
scenarios of their choice for a particular community, and visualize
seismic structural damage for these scenarios. In this blueprint, an
authorized user creates community boundaries by selecting census sub
blocks and then requests for a simulation . This blueprint will offer back
three scenarios each of which individually focus on high impact, medium
impact, and low impact to the selected community. Prior to the
simulation, the User can perform several actions: resource management,
collaborator management and preset incident objectives management.
The blueprint also includes the ability to add incident action plans which
help the entire jurisdiction's disaster ecosystem to plan together for a
scheduled simulation. It can be used to log and perform several real-time
actions, such as resource allocation, identification of key first-responder
and evacuation routes as well as locational prioritization for building
officials and Urban Search & Rescue Teams. Reports and damage maps
generated by this module can assist in creating preparedness plans that
could make communities be better prepared.
The Seismic Concern Preparedness Module uses the same four modes of
generating critical situational awareness for each scenario as the Seismic
Concern Response Module, which include (described in 6.1.1)
• Census Block Damage Map
• Initial Building Damage and Risk Assessment
• Data Insights and Custom Data Toggles
• Data Input for Belief Propagation
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The Seismic Concern Preparedness Module uses the same four modes of
generating critical situational awareness for each scenario as the Seismic
Concern Response Module, which include (described in 6.1.1)
The User Interface for the Preparedness Module is specifically designed to be
similar to the Response Module. This is for two reasons: one, so that there is only
a mild learning curve for the Preparedness Module; and two, so that transitioning
between modules is as seamless as possible .
6.2.2 Process Configuration
The process configuration procedure for the Preparedness Module is identical to
that of the Response Module.
6.2.3 Process Validation/Targeted User Training
In addition to the details specified by the Response Module, the Preparedness
Module includes training by One Concern personnel on effective use of the
simulation tool. Furthermore, there are restrictions on the number of blueprints
(two) that can be performed per User in a month, owing to the computational
intensity of conducting blueprints as well as the large amount of memory
required to store them.
6.3 Seismic Concern Recovery Module
This section describes the services provided by the Seismic Concern Recovery
Module. The Module is targeted towards jurisdictions that have recently faced or
are in the midst of facing a large disaster (an earthquake, in this case). The
Recovery Module starts off with an initial situationally aware damage map
depicting the state of the jurisdiction in the aftermath of an event. This damage
map can be transferred from the Response Module or from the Preparedness
Module
If the User decides to obtain the initial map via the Response Module, the
platform will combine all updated live ground reports along with the predicted
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damage map obtained in the response phase to create an updated post-disaster
situational map.
In case, the User decides to skip the use of the Response Module, the User can
also use the Recovery Module through the Preparedness Module's Jurisdiction
Simulation Blueprint. Using an intuitive point-hover-click map interface, the
User selects the location of the epicenter of an earthquake along a fault-line and
its intended magnitude, which is used by the platform to generate an earthquake
scenario in the region. This is a multi-stage process, beginning with the
simulation of ground-shaking followed by the aggregation of natural and built
environment features for every structure in the Customer's jurisdiction; these
are fed as inputs into our Artificial Intelligence engine, which creates a damage
map and report identical to the Response Module.
Once this map is created, the User can develop and evaluate between several
short-term and long-term recovery efforts. The User is able to design and include
recovery strategies and simulate the output and measure the gains on the back of
these strategies.
Appendix C contains more detail about the technical implementation itself.
6.3.1 Value Proposition
The Recovery Module is designed to target the phase that follows the Response
phase after a disaster (earthquake, in this case) and is usually a longer phase, that
can last up to several years. A typical event recovery phase involves both
short-term and long-term recovery efforts, and often allocation of funds and
resources are haphazard due to insufficient data or inadequate tools for
assessment. Processes can be sluggish, requiring lots of documentation and
allocation of funds is not always justified easily, particularly when there is no
clear evidence of the potential returns on the investments. The data, reports and
outputs from simulated strategies that stem from the Recovery Module can
facilitate improved strategizing with more tangible outcomes. As a result, there is
more clarity on where to deploy resources and funds, and in addition, Recovery
planning can also be expedited.
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The authorized User can visualize seismic structural damage within a jurisdiction
in the aftermath of a disaster, using either the live damage map updated via
on-the-ground reports obtained from the Response Module, or the simulated
structural damage map obtained from the Preparedness Module . Using this
situationally aware damage map, the User can create and evaluate across various
recovery strategies.
6.3.2 Process Configuration
The process configuration procedure for the Recovery Module is identical to that
of the Response Module .
6.3.3 Process Validation/Targeted User Training
In addition to the details specified by the Response and Preparedness Module,
the Recov ery Module includes training by One Concern personnel on how to
effectively create and evaluate across recovery strategies. Furthermore, if the
initial s ituationally aware damage map is obtained via the Preparedness module,
the restrictions on the number of simulations (two) that can be performed per
User in a month will carry over into the Recovery Module and will still hold.
6.4 Seismic Concern Mitigation Module
This section describes the services provided by the Seismic Concern Mitigation
Module . The Module is targeted towards Jurisdictions that either have a high risk
e xposure to a disaster (earthquake, in this case) or are committed to dedicating
significant funds and/or resources to mitigating damages, or both.
The Mitigation Module starts off by d isplaying a seismic ris k map. This risk map
is created by running a portfolio of several earthquake simulations on the
jurisdiction. This risk map will provide a risk score for each block/infrastructure
based on the number of earthquake simulations where in its structural strength
is compromis ed. The Mitig a tio n Module will then allow the juris diction to
contrast and compare against s everal mitigation strategies by quantifying how
each strat eg y could help reduce seismic risk on a granular block/infras tructure
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Seismic Concern™ SOW Cupertino 1C
scale . The User is able to design and include mitigation strategies and simulate
the output and measure the gains on the back of these strategies.
Similar to the Preparedness Module, the Mitigation Module will consist of
several blueprints, each focused on a different function in the jurisdiction.
Appendix C contains more detail about the technical implementation itself.
6.4.1 Value Proposition
The Mitigation Module is designed to facilitate better long term planning in
minimising the losses that may result from one or more disasters (earthquake, in
this case). Extremely large investments are made in high-risk countries or
regions, and often allocation of funds and resources are haphazard due to
insufficient data or inadequate tools for assessment. Processes can be sluggish,
requiring lots of documentation and allocation of funds is not always justified
easily, particularly when there is no clear evidence of the potential returns on the
investments. Third party consultancies are often hired, and their methods do not
necessarily capture cascading effects, which can also lead to inefficient fund
distribution. The data, reports and outputs from simulated strategies that stem
from the Mitigation Module can facilitate improved strategizing with more
tangible outcomes. As a result, there is more clarity on where to deploy resources
and funds .
The authorized User will receive a jurisdiction seismic risk map and then will be
able to visualize seismic structural damage and perform damage reduction on
the back of implemented Mitigation strategies.
6.4.2 Process Configuration
The process configuration procedure for the Mitigation Module is identical to
that of the Response Module.
6.4.3 Process Validation/Targeted User Training
In addition to the details specified by the Response Module, the Mitigation
Module includes training by One Concern personnel on effective use of
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Seismic Concern TM SOW Cupertino 1C
evaluating across multiple mitigation strategies. Furthermore, the mitigation
risk map will be updated at most twice per year, owing to the computational
intensity of conducting simulations as well as the large amount of memory
required to store them.
6.5 Seismic Concern Critical Infrastructure Module
This section describes the services provided by the Seismic Concern Critical
Infrastructure Module. This module is seamlessly integrated into the Seismic
Concern Response, Preparedness, Recovery and Mitigation Modules, and allows
the User to toggle on or off a layer of information about the predetermined pieces
of critical infrastructure. A-priori, One Concern has analyzed the pieces of critical
infrastructure and constructed a machine learning model for each. In real-time,
whether a simulated or live earthquake, the estimated damage state of each
critical infrastructure is displayed on the damage map. Specific, detailed
structural information provided by the User in conjunction with One Concern's
proprietary artificial intelligence engine are required for accurate building-level
damage predictions in the Critical Infrastructure Module .
6.5.1 Value Proposition
This is both an on-demand and real-time earthquake damage estimation module
where the authorized User can receive information about the likely status of the
predetermined pieces of infrastructure.
As a supplement to the Block-level damage estimates provided in the Seismic
Concern Live and Seismic Concern Training Modules, the Critical Infrastructure
Module supplies the User building-level damage estimates. The value of this
module is that targeted, rapid, damage estimates to key buildings in a
jurisdiction, such as a hospital, power plant, school, etc. can provide situational
awareness to key decision makers and government officials. The enhanced
situational awareness will facilitate response, rescue, and recovery decisions
when used in conjunction with subject matter expertise and experience. When
used in conjunction with the Seismic Concern Training Module, the Critical
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se,srn:c Concemrn SOW Cupertino 1C
Infrastructure Module can facilitate enhanced knowledge of infrastructure
availability when subjected to a variety of possible earthquak e scenarios.
6.5.2 Process Configuration
The process configuration procedure for the Critical Infrastructure Module is
integrated into both the Seismic Concern Response, Preparedness, Recovery and
Mitigation Modules in order to provide ease of use . The information provided by
the Critical Infrastructure Module on the Damage Map may be toggled on and
off.
6.5.3 Process Validation/Targeted User Training
Pr ior to deployment of this module, unlike the Seismic Concern and Seismic
Concern Training Modules, information from the User is required. Specifically,
structu r al drawings and specifications shall be received, and analyzed by One
Concern personnel prior to Module deployment. One Concern personnel will
work with the members of the User's Planning or Engineering Departments, as
required, to acquire appropriat e information. One Concern personnel will supply
training on effective use of the Critical Infrastructure tool.
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APPENDIX A-ONE CONCERN/ CUSTOMER RESPONSIBILITIES
This proposal assumes parties will provide products (hardware and software) and/or services as
outlined in this Statement of Work.
Seismic Concern TM
Description Cuperti n o One C oncern
Designate a Seismic Concern Point of Contact ,/ ..f
Appoint Seismic Concern Administrator and User(s) ,/
prior to training
Provide contact information for Emergency .(
Manager Director
Provide contact information for Head of IT (or ,/
similar position)
Provide contact information for GIS Official ,/
Provide contact information of two contacts for
receiving any announcement related to Seismic ,/
Concern products and services
Provide address where installation will occur ,{
Provide address where Administrator and User ,/
training will occur
Provide information regarding the hardware ,/
environment at the location(s) of installation (e.g .
operating system software, graphics card, etc.)
Provide information regarding the software ,/
environment at the location(s) of installation (e.g .
browser details, etc.)
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Seismic Concern TM
Description Cupertino One Concern
Provide and install anti-virus software .(
Ensure all required network security measures (e.g . -.(
firewalls, hardware, etc.) are implemented prior to
installation of Seismic Concern
Ensure the location has the necessary I
hardware/software requirements for running
Seismic Concern (e .g. Ability to run WebGL,
Enough CPU to handle requests, etc.)
Ensure stable internet connection for accessing the I
product
Ensure Seismic Concern is accessible from the .(
installed locations(s)
Provide MAC and IP addresses of computers ./
accessing Seismic Concern
Provide specific information required for ./
customizing Seismic Concern (e.g . GNIS/FIPS,
infrastructure details, etc.)
Verify extent and information of the displayed GIS -I
map
Provide access to Customer credentials for ./
troubleshooting
Provide access to Customer hardware for ./
troubleshooting
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APPENDIX B -SYSTEM REQUIREMENTS
1.0 User Software
Running the module will require a computer running Google Chrome Browser version
49 and above.1 The browser must have an option of enabling/disabling browser cache as
well as enabling/disabling graphics hardware acceleration. Setting up the Seismic
Concern modules would require enabling the graphics hardware acceleration option.
Minimum requirements for installing the above software can be found on the respective
vendor web sites.
Initial setup of the Seismic Concern modules will include a quick system viability test.
Seismic Concern's functions are currently not supported on mobile devices.
2.0 Server Software
Seismic Concern is a Software as a Service (SaaS) platform and will not require any
server setup to be performed by the Customer. Server setup is typically performed by
One Concern personnel. There may be requirements specific to the Customer which
One Concern will assist with during system configuration. All server setup will include
viability tests while incorporating the new Customer.
1 Certain graphics cards and drivers are blacklisted/white listed by browsers, because they are known to cause serious
bugs or crashes. Please note that the system accessing Seismic Concern should not have a graphics card -browser
combination present in any such blacklists/whitelists since this might prevent ability to use the product.
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Seism!c Concern TM SOW Cupertino 1C
3.0 Hardware
Seismic Concern modules do not require any proprietary hardware . Typical computer
requirements are specified below:
Hardware Specifications
Processors Two -Intel Core i5 2.7GHz/2x6MB Cache
Memory 8GB
Hard Drive 500 GB 5400-rpm hard drive
Power Supply Redundant PS
Graphics/Displays Intel HD Graphics 4000 2
4.0 Internet Connectivity
Seismic Concern is a Saas platform and will require internet connectivity to function. All
computers accessing any of the Seismic Concern modules must have access to the
internet. Firewalls which cause prevention from accessing the software should be
disabled. An internet connectivity speed of 25 Megabits per second is recommended for
smooth performance.
2 Certain graphics cards and drivers are blacklisted/white listed by browsers, because they are known to cause serious
bugs or crashes. Please note that the system accessing Seismic Concern should not have a graphics card -browser
combination present in any such blacklists/white lists since this might prevent ability to use the product.
Se:srnic Concem 1 "' SOW Cupertino 1C
APPENDIX C -SEISMIC CONCERN ARTIFICIAL INTELLIGENCE
TECHNIQUES
Our data, which refers both to inputs to our models as well as displayed statistics, is sourced
from a mixture of publicly available data and proprietary data sources.
'Artificial Intelligence' (AI) and 'Machine Learning' (ML) consist of a set of mathematical,
algorithmic and computational tools that, at a high level, seek to identify generalizable structure
and patterns in data. In this case, the motivation is to predict structural damage for a census
sub-block given information about the building, the environment, the geography and the
earthquake event itself. Contrasted against conventional modeling approaches, this approach
does not attempt to e xplicitly model the mechanism of damage or build a tailored empirical
model for only a particular use case, but instead implicitly learns the association that building
damage has with a number of other variables, usually referred to as 'features.' Stated more
formally using standard mathematical notation, if a collection of m data points in 11 -
dimensional 'feature' space is represented by XE R 111
x
11
, and the output labels for m data points
are represented by y E L"' (where L is the set of possible damage states), our goal is to learn a
hypothesis function h : R " -L, that takes as input a vector of 11 features x E R" (a single data
point), and outputs the most likely damage state given the data . There are multiple stages to
'learning' this hypothesis, which are described briefly below.
First, the selection of features is one of the most important tasks-identifying a set of data
sources that are meaningful and relevant to predicting damage is among the most challenging
steps, and our work in this area is fundamental to the value we provide . There are additional
pre-processing steps required to 'clean' and 'transform' the data, such as standardization and
dimensionality reduction, which are often necessary to respect assumptions about the data
made by models further downstream. The form that the hypothesis takes depends on the model
employed-popular models in the ML stable include simple linear regression/classification,
support vector machines, Bayesian classifiers, decision trees, neural networks, etc.; many of
these models differ significantly in their assumptions, and thus have different trade-offs in
terms of their predictive capabilities. The 'most likely' damage state is influenced by the
modeler's objective as well as the underlying model employed-for e xample, this could be on
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Seisrn!c Conce:-r1rM SOW Cupertino 1C
the basis of minimizing mean-squared prediction error for a regression formulation, or
maximizing accuracy for a classification problem, among many others.
The MUAI approach allows us to predict confidently on unseen earthquakes across a broad
range of input conditions through a process of training and testing. Initially, the data set is split
into 'training' and 'test' sets: model learning and tuning occurs on the training set, and its
quality is finally evaluated on the test set. At the training stage, feature and model selection
(both the choice of model as well as its specific parameterization) are subjected to a process
whereby learning occurs on random subsets of the training set, and the model's scoring metric
is evaluated on the rest. This usually occurs in 'folds'-imagine if the training data were to be
split into k equally sized, random subsets called 'folds', then the model is trained on k -l folds
of the data and validated on the remaining fold; this process is repeated k times, with each of the
k folds used as the validation fold once . Then, the estimator/model that performs the best on
average over all the folds is selected. This process effectively learns on some data and is then
validated on 'unseen' data-this allows models to generalize well, as the cross-validation process
ensures that the model does not overfit the training set. ML models often have hyperparameters
that need to be optimized at this stage as well. Finally, after the cross-validated feature selection,
model selection and hyperparameter optimization process, the model's scoring or accuracy
metric is measured on the test set.
The Training Module employs state-of-the-art ground motion attenuation models to generate
ground shaking maps, given the location of the epicenter, the magnitude of an earthquake, and
other parameters about the fault and soil. This is a complex process that includes geophysical
modeling of fault lines and simulation of spatially-correlated shaking, which subsequently feeds
into our MUAI model to generate damage maps and reports as described earlier in the proposal.
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Seismic Concern 1 '1 SOW Cuper tino
APPENDIX D -COST PROPOSAL
Summary:
Date:
Quote for Seismic Concern for City of Cupertino
November 09, 2017
1C
Disclaimer: Quotes issued in US Dollars & Valid 45 days from issuance unless otherwise
indicated.
Product ID Description QTY Price Extended
Price
SC-101{P)-Seismic Concern Bundle for population area 1 $43,400 $43,400
CPT for 62,000 residents of the City of Cupertino per year first year,
for 1 year subscription with 2 year renewal optional
option renewal
• Seismic Concern Response Module, for years 2
10 user licenses and 3 at
• Seismic Concern Preparedness $38,000
Module, 10 user licenses, 24 per year.
Simulations Annually
• Seismic Concern Mitigation Module,
10 user licenses, 24 Simulations
Annually
• Seismic Concern Recovery Module,
10 user licenses, 24 Simulations
Annually
• Seismic Concern Critical
Infrastructure Module for (TBD)
structures.
TS -CPT FSS Daily Rate -Onsite Instruction or 6 $10,000 waived
Administrator Training (all modules)
TPD-CPT Travel and Per Diem 6 $5,000 waived
Administrator Training and Process
Discovery (all modules)
SSP-CPT Software Service Support Plan -Seismic 1 $15,000 waived
Concern I Seismic Concern Training Bundle
(all modules)
SSP-CPT Software Service Support-Live {all modules) 1 $15,000 waived
TOTAL SUM $43,400
26
ONEC0-2 OP ID: JK
ACORD" CERTIFICATE OF LIABILITY INSURANCE I
DATE (MM /DDIYYYY)
~ 12/21/2017
THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS
CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND , EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES
BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED
REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER.
IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must be endorsed. If SUBROGATION IS WAIVED, subject to
the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the
certificate holder in lieu of such endorsement(s).
PRODUCER ~~~i~cT Casey Scollin (415) 512-2105
Sweet & Baker Ins. Brokers Inc ritJgN:o Extl : 415-512-2100 I FAX 44 Second Street (AJC Nol: 415-512-1115
San Francisco, CA 94105-3440 E-MAIL ADDRESS : Casey Scollin (415)512-2105
INSURER(Sl AFFORDING COVERAGE NAIC #
INSURER A : Great American E & S
INSURED One Concern, Inc INSURER B: Hiscox Insurance Company Inc. 10200
Attn: Ray Mueller INSURER C : 646 Waverly Street
Palo Alto, CA 94301 INSURER D:
INSURER E :
INSURER F :
COVERAGES CERTIFICATE NUMBER: REVISION NUMBER·
THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLIC Y PERIOD
INDICATED . NOTWITHSTANDING AN Y REQUIREMENT , TERM OR CONDITION OF A NY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS
CERTIFICATE MAY BE ISSUED OR MAY PERTAIN , THE INSURANCE AFFORDED BY THE POLICIES DES CRIBED HEREIN IS SUBJECT TO ALL THE TERMS ,
EXC LUSIONS AND CONDITIONS OF SUCH POLI CIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS .
INSR ADD L SUBR POLIC Y EFF POLICY EXP LTR TYPE OF INSURANCE !INS D WV D POLICY NUMBER (MM/DDIYYYYl {MM/DDIYYYYI LI MITS
A X COMMERCIAL GENERAL LIABILITY EACH OCCURR ENCE s 1,000,000
>--~ CLA IMS-MA DE 0 OCCUR UAMA<.St: IU RENTED X X PL1744602 06/23/2017 06/23/2018 PREM ISES IEa occurrence\ s 500,000
>--
>--MED EXP (Any one person) s 20 ,000
PERSONAL & ADV INJURY s 1,000,000 -GEN'L AGGREGATE LI MIT APPLIES PER: GENERA L AGGREGAT E s 2 ,000,000
~ DPRO-D LOC PRODUC TS -COM P/OP AGG s 2,000,000 PO LI CY JECT
OT HER: ded s 2,500
AUTOMOBI LE LIABILITY COMB INED SING LE LI MIT s Included tE a accide nt' -A ANY AUTO PL1744602 06/23/2017 06/23/2018 BO DILY INJURY (Per person} s -ALL OWNED -SCHEDULED
AUTOS AUTOS BOD ILY INJURY (Per accident} S -x X NON-OWNED PROP ERTY DAMAG E s HI RED AUTOS AUTOS !Per accidentl -s
UMBRELLA LIAB HOCCUR EACH OCCURRENC E s 4,000,000 -
A X EXCESS LIAB CLA IMS -MADE XS1744603 06/23/2017 06/23/2018 AGGREGAT E s 4,000,000
OE D I X I RETE NT ION s 0 s
WORKERS COMPENSATION I ~~%UTE I I OTH -
AND EMPLOYERS' LIABILITY ER
YIN ANY PR OP RIETOR/PAR TNER/EXECUT IVE D N/A E.L. EAC H ACC IDENT s OFF ICER/ME MBER EXC LUDED ? (Mandatory in NH) E.L. DISEASE -EA EMPLOYEE S
If yes, describe under
DESCRI PTI ON OF OP ERAT IONS below E.L. DISEASE -POLI CY LIMIT s
B E&O MPL 175278017 06/23/2017 06/23/2018 Limit 1,000,000
Ded 2 ,500
DESCRIPTION OF OPERATIONS/ LOCATIONS/ VEHICLES (ACORD 101 , Add itional Remark s Schedul e, may be attached if more space is required)
City, its City Council, boards and commissions, officers, employees and
volunteers are included as an Additional Insured as respects General
Liability for the operations of the Named Insured l)er written contract.
Waiver of subrogation applies per policy form ESG3206.
CERTIFICATE HOLDER CANCELLATION
SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE
City of Cupertino
THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN
ACCORDANCE WITH THE POLICY PROVISIONS.
10300 Torre Avenue
Cupertino, CA 95014-3202 AUTHORIZED REPRESENTATIVE
I ~/il,/J,~
© 1988-2014 ACORD CORPORATION . All rights reserved.
ACORD 25 (2014/01) The ACORD name and logo are registered marks of ACORD
