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CC Resolution No. 99-191RESOLUTION NO. 99-191 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CUPERTiNO AMENDING THE ADMINISTRATIVE RULES AND REGULATIONS OF THE PERSONNEL CODE WHEREAS, Administrative Rules and Regulations of the Personnel Code need to be modified in compliance with the Cupertino Municipal Code; NOW, THEREFORE, BE IT RESOLVED that the Administrative Rules and Regulations of the Personnel Code be amended as shown in Attachment "A" which is incorporated in this resolution by reference. PASSED AND ADOPTED at a regular City Council meeting of the City of Cupertino this 6th day of July, 1999 by the following vote: VOTE AYES: NOES: ABSENT: ABSTAiN: MEMBERS OF THE CITY COUNCIL BURNETT, CHANG, JAMES, STATTON, DEAN NONE NONE NONE ATTEST: City Clerk APPROVED: Mayor, Citgo Cupertino Attachment "A" CITY OF CUPERTINO fflDMINISTRA TIVE RULES AND REGULATIONS OF THE PERSONNEL CODE CITYWIDE POLICIES JULY1999 /IDMIN1STRAT1VE RULES AND REGULATIONS OF THE PERSONNEL CODE Table of Contents PARTI PERSONNEL RULES SECTION 1 SECTION 2 SECTION 3 SECTION 4 SECTION 5 SECTION 6 DEFINITIONS GENERAL ADMINISTRATION 2.1 Purpose 2.2 Policy 2. 3 Administration 2.4 Interpretation 2.5 Coverage 2.6 Repeal of Existing Rules 2. 7 Amendments to Rules 2. 8 Effective Date GENERAL PROVISIONS 3.1 Fair Employment Practices 3.2 Violation of Rules CLASSIFICATION PLAN 4.1 4.2 4.3 4.4 4.5 Preparation of Plan Adoption and Revision of Plan Allocation of Positions New Positions Reclassification RECRUITMENT Announcement Notices 5.1 5.2 Request for Application Forms 5.3 Application Forms 5. 4 Disqualification 5.5 Disqualification - Nepotism 5.6 Receipt o__f Applications EXAMINATIONS 6.1 Nature and Type o__f Examinations 6. 2 Promotional Examinations 6.3 Continuous Examinations 6. 4 Scoring Examinations and Qualifying Scores 6. 5 Notification of Examination Results 2 6 6 6 6 6 6 6 6 7 7 7 7 7 7 7 7 8 8 8 8 8 8 8 9 9 9 9 10 10 10 10 SECTION 7 SECTION 8 SECTION 9 SECTION 10 SECTION 11 SECTION 12 ELIGIBLE LISTS 7.2 7.3 7.4 7.5 7.6 7.7 Eligible Lists Duration of Eligible Lists Placement on Eligible Lists Certification Order of Certification Removal of Names from Eligible Lists Replacing an Eligible List APPOINTMENTS 8. ! Type of Appointments 8.2 Position Requisitions 8. 3 Order of Employment PROBATIONARY PERIOD 9.1 Ob. jective of Probationary Period 9. 2 Extension of Probationary Period 9. 3 Rejection During Probationary Period PERFORMANCE EVALUATIONS 10.1 10.2 10.3 10.4 10.5 10.6 Evaluation of Employee Performance Performance Evaluation Forms Annual Evaluations - Merit Increases Probationary Period Non-timely Evaluations - Merit Increase Performance Evaluations - Disagreement STATUS CHANGES 11.1 Transfer 11.2 Demotion 11.3 Suspension 11.4 Reinstatement ATTENDANCE AND LEAVES OF ABSENCE 12.1 Hours of Work 12.2 Holidays 12.2.1 Floating Holidays 12.2.2 Rescheduled Work Assignment 12.2.3 Unused Work Hours 12.2.4 Holiday Pay 12.3 Vacation Accrual 12.3.1 Vacation Sellback 12.4 Sick Leave 12.4.1 Sick Leave Conversion 12. 4. 2 Conditions - Sick Leave Hours' Conversion to Vacation 10 10 11 11 11 11 11 12 12 12 12 13 13 13 13 13 13 13 14 14 14 14 14 14 14 14 14 15 15 15 15 16 16 16 16 17 17 17 18 12.4.3 Conditions - Vacation Hours Conversion to Sick Leave 12.5 Incentive Compensation SECTION 13 SECTION 14 SECTION 15 SECTION 16 12.5.1 Hourly Value 12.5.2 Retirement 12.5.3 Resignation 12.6 12.7 12.8 12.9 12.10 12.11 12.12 12.13 12.14 12.14.1 Bereavement Leave Absence Notification Military Leave Jury Duty Temporary Disability Benefits Pregnancy Disability Leave Adoption Leave Catastrophic Leave Attendance Attendance Records OVERTIME 13.1 Overtime Pay 13.2 Non-Exempt Overtime 13.3 Exempt Employees 13.4 Stand-by Pay TERMINATION 14.1 Resignations 14.2 Layoffs 14.3 Reemployment 14.4 Reinstatement DISCIPLINE 15.1 Policy 15.2 Procedure 15.3 Forms of Disciplinary Action 15.4 Causes for Disciplinary Action 15.5 Pre-disciplinary Proceedings 15.6 Notice Requirements 15. 7 Skelly Meeting 15.8 Action Letter 15.9 FLSA Exempt Employees APPEALS AND HEARINGS 16.1 Form of Appeal 16.2 Filing o__f~ 16.3 Representation 16. 4 Who May Appeal 16.5 Hearing on Appeals 18 18 19 19 19 19 20 20 20 20 20 20 21 21 22 22 22 22 22 22 22 22 22 23 23 23 23 23 24 25 26 27 27 28 28 28 28 28 28 29 SECTION 17 PARTII SECTION 1 SECTION 2 SECTION 3 SECTION 4 SECTION 5 GRIEVANCE PROCEDURE 17.1 Definition 17.2 Stepl ! 7.3 Step_2 17.4 Step 3 17.5 Step 4 17. 6 Advisory Arbitration ! 7. 7 Limitations on Authority of Advisory Abitration CITYWIDE POLICIES AFFIRMATIVE ACTION ALCOHOL AND DRUG ABUSE POLICY 2.1 Purpose 2.2 Policy 2.3 Application 2.4 Employee Responsibilities 2.5 Management Responsibilities and Guidelines 2.6 Physical Examination and Drug Screening Procedures 2. 7 Fit-for Duty Examinations 2.8 Confidentiality 2.9 Appeal Process 2.10 Summary SEXUAL HARASSMENT POLICY 3. ! Policy Statement 3.2 Definition 3.3 Examples 3.4 Complaint Procedure 3.5 Responsibilities 3.6 Penalties AMERICANS WITH DISABILITIES ACT 4. I Purpose 4.2 Policy 4.3 Definitions 4.4 Complaint Procedure FAMILY LEAVEPOLICY 29 29 29 29 30 3O 30 31 32 33 33 33 34 35 35 36 36 37 37 38 38 38 38 38 38 39 40 40 40 40 41 42 45 47 SECTION 6 REIMBURSEMENT OF EXPENSES 48 SECTION 7 SECTION 8 6.1 Personal Vehicles 48 6.2 Reimbursements 48 SPECIAL CONDITIONS 48 Z 1 Training Programs 48 7.2 Suggestion System 48 7.3 Hospitalization, Medical, Dental and Life Insurance Programs 48 7. 4 Memorandum of Understanding 49 WORKPLACE VIOLENCE 50 8.1 Policy 50 8.2 Definitions 50 8.3 Zero Tolerance 50 8.4 Violent Acts 51 8. 5 Reporting Violent Acts 51 8. 6 Workplace Violence Written Report 51 8. 7 No Retaliation 52 8. 8 Investigation 52 8.9 Due Process 52 PARTI PERSONNEL RULES SECTION 1 DEFINITIONS 1.1 Administrative Leave: Leave granted by the City Manager with or without pay for a maximum of thirty (30) calendar days. 1.2 Allocation: The assignment of a single position to its proper classification in accordance with the duties performed and levels of responsibility. 1.3 Anniversary Date: A date set following a beginning level or promotional appointment, on which an employee is due for a performance evaluation, or is eligible for status change, or should be considered for a merit increase. 1.4 Applicant: A person who has submitted an application for employment. 1.5 Appointing Authority: The City Manager. 1.6 Candidate: An applicant invited to compete in the examination process. 1.7 Certification Notice: The submission of names of eligibles from an eligible list. 1.8 Class Specification: The official description of a job classification including the title, a statement of duties and levels of responsibilities, distinguishing characteristics from other classes if applicable, and qualification standards including education, experience, knowledge, skills, and abilities. 1.9 Classification (Class): A group of positions having duties and levels of respodsibility sufficiently similar that the same job title, examples of duties, qualification standards, and methods of selection and compensation may be applied. 1.10 Confidential Classification: Confidential classes as defined in City Resolution No. 9901. 1.11 Continuous Service: The uninterrupted service of an employee from the date of his/her latest appointment to the present. Continuous service shall be broken through death, discharge, resignation, retiremem, or layoffs exceeding twelve (12) months duration without the employee having been reinstated. Continuous service shall be interrupted through a leave of absence or suspension without pay exceeding ten (10) work days. 1. !2 Days: Calendar days, unless otherwise indicated. 1.13 Demotion: The movement of an employee from one class to another class having a lower maximum rate of pay. 1.14 Eligible: A person whose name is on an open competitive or promotional eligible list. 1.15 Eligible List: Open Eligible List: A list of names of persons who have taken and qualified in an open competitive examination for a position subject to the merit and fitness provision of Chapter 2.52 of the Personnel Code. Promotional Eligible List: A list of names of persons who have taken and qualified in a promotional examination for a position subject to the merit and fitness provision of Chapter 2.52 of the Personnel Code. 1.16 Employee Organization: An organization recognized in accordance with the provisions of Chapter 2.52 et seq. of the Personnel Code. 1.17 Grievance: A good faith dispute or difference of opinion raised by an employee involving the meaning, interpretation, or application of the expressed provisions of a Memorandum of Understanding, city policy, or existing work rules concerning a matter within the scope of representation. 1.18 Examination: Open Competitive Examination: The testing process for a particular class which is open to all persons meeting the requirements for the position. Promotional Examination: The testing process for a particular class, admission to the examination being limited to employees with permanent status who meet the requirements for the position. Continuous Examination: The testing process announced on an open competitive basis administered periodically resulting in the placement of names, in order of final scores, on an employment list for a period of one year. 1.19 Exclusive Representative: An employee organization, or its duly authorized representative, that has been granted formal recognition by the municipal employee relations officer following a secret ballot election as representing the employees in an appropriate unit. 1.20 Exempt Positions: Personnel Code Exemptions: The City Manager, City Attorney, Department Directors, Secretary to the City Manager, Secretary to the City Attorney, and employees serving under appointments of provisional, exempt, temporary, or emergency status, subject to the merit and fitness provisions of the Personnel Code. Fair Labor Standards Act (FLSA) Exemptions: are not Executive, Administrative, and Professional employees designated exempt under the FLSA. (29 CFR ~541.1 - 541.3 etseq) 1.21 Fiscal Year: July 1 through June 30. 1.22 Human Resources Manager: The City Manager o~- his designated representative. 1.23 Injury Leave: Leave arising out of and in the course of employment as defined by Workers' Compensation laws, State of California Labor Code. 1.24 In-Service Training: Any class, seminar, workshop, training course or conference participated in by an employee while working for the city. 1.25 Layoff: Separation from employment due to lack of work or lack of funds. 1.26 Management Classifications: Management classes as defined in City Resolution No. 9901. 1.27 Merit Salary Increases: Advancement through the steps of a salary range, based on satisfactory job performance, at specified time intervals. 1.28 Municipal Employee Relations Officer: The City Manager or his duly authorized representative. 1.29 Normal Workweek: A normal workweek is defined as 40 hours of work in five working days unless modified by the department head. 1.30 Permanent Employee: An employee who has successfully completed the probationary period. 1.31 Permanent Part-time Employee: An employee appointed in a part time basis to an authorized position with pro-rated benefits who has successfully completed the probationary period. 1.32 Personnel Code: Chapter 2.52 of the Municipal Code. 1.33 Probationary Period: The final component of the selection process involving a 12 month working test during which an employee is required to demonstrate fitness for the assigned position by actual performance of the duties of the position. 1.34 Promotion: The movement of an employee from one class to another class having a higher maximum pay rate. 1.35 Provisional Appointment: An appointment of a person who possesses the minimum qualifications established for a particular class and who has been appointed to a position in the absence of an eligible list and is limited to one hundred and eighty (180) calendar days of employment. 1.36 Recall: Reemployment of a person laid off from employment as a result of a lack of work or lack of funds. 1.37 1.38 1.39 1.40 1.41 1.42 1.43 1.44 Reclassification: Allocation by the City Manager of an individual position to another more appropriate classification, whether new or already created. Reinstatement: The reemployment without examination of a former permanent employee who resigned in good standing and is eligible for reinstatement to their former class pursuant to the provisions of a memorandum of understanding. Review Date: See Section 1.3 Anniversary Date Seniority City Seniority: The length of continuous service by an exempt or permanent employee. Classification Seniority: The length of continuous service in a classification by an exempt or permanent employee. Suspension: The temporary separation from employment without pay, of an employee for disciplinary purposes. Temporary Employee: An employee appointed on an "as needed" basis for work which is anticipated to be of a temporary or intermittent nature either on a full- time or part-time basis. Such appointments are based on an hourly rate of pay when less than full-time and do not include benefits except as prescribed by law. May not work more than 1,000 hours per fiscal year. Total Compensation: The total renumeration, including salary, applicable economic employee benefits, and working conditions received by the employee from the city. Transfer: A change of an employee from one position to another in the same class or in a comparable class. 5 SECTION 2 GENERAL ADMINISTRATION 2.1 Purpose The purpose of these Rules shall be to provide the basis of a merit system by which the personnel program shall be administered. These Rules shall also provide the basis of common understanding between the supervisors and employees as to terms and conditions of employment insofar as they are not superseded by a formally adopted Memorandum of Underst~ding pursuant to the provisions of Chapter 2.52 of the Personnel Code, Section 2.52.280 Employer- Employee Relations. 2.2 Policy The policy under which these Rules shall be administered is to provide for fairness both to the employee and the city and for consistency and uniformity in the administration of the Personnel Program. 2.3 Administration The administration of these Rules is hereby vested in the Human Resources Manager subject to administrative policies as set forth by the City Manager. 2.4 Interpretation Any interpretation, definition or meaning of any provision, term or condition contained herein shall be as set forth in writing by the Human Resources Manager whose interpretations, definition or meaning shall be considered as supplemental hereto. 2.5 2.6 2.7 Coverage All officers, employees and positions shall be subject to these Rules except for those officers, employees and positions specifically enumerated herein below. a. All Elected Officers b. City Manager c. City Attorney d. Chairmen and members of appointed boards, commission and committees e. Part-time, temporary, and seasonal employees. Repeal of Existing Rules All existing Rules and other policies currently or heretofore in effect relating to those terms and conditions of employment as provided for herein are hereby rescinded and repealed. Amendments to Rules Amendments to and modifications of these Rules shall be as set forth in the Personnel Code. 6 2.8 Effective Date These Rules shall be filed with the City Clerk on adoption by the City Council and shall become effective immediately thereafter. SECTION 3 GENERAL PROVISIONS 3.1 Fair Employment Practices No question in any test, application form, or in any other personnel proceeding shall be so framed as to attempt to elicit information concerning race, religious creed, color, national origin, ancestry, mental, or physical disability, medical condition, marital status, sex, age, or sexual orientation unless required for compliance with any federal or state law or regulation regarding equal opportunity in employment. No appointment to or removal from a position in the competitive service shall be affected or influenced in any manner by any consideration of race, religious creed, color, national origin, ancestry, mental or physical disability, medical condition, marital status, sex, age, or sexual orientation unless such physical or mental disability precludes the performance of an essential job function with or without reasonable accommodation. 3.2 Violation of Rules Violation of the provisions of these Rules may be grounds for disciplinary action or removal from an eligible list. SECTION 4 CLASSIFICATION PLAN 4.1 Preparation of Plan The Human Resources Manager shall ascertain and record the duties and responsibilities of all positions and, after consulting with the Appointing Authority and heads of departments affected, shall recommend a classification plan for such positions. The classification plan shall consist of classes of positions defined by class specification including the title. The classification plan shall be so developed and maintained that all positions substantially similar with respect to duties, responsibilities, authority, and character of work are included within the same class, and that the same schedules of compensation may be made to apply with equity under like working conditions to all positions in the same class. 4.2 Adoption and Revision of Plan The classification plan shall be adopted and may be amended from time to time by resolution of the City Council. 4.3 Allocation of Positions Following the adoption of the classification plan, the Human Resources Manager shall allocate every permanent position to one of the classes established by the plan. Allocation factors directly relate to duties, responsibilities, and minimum qualifications, and do not include the amount of work performed or other factors related to compensation. 4.4 New Positions When a new position is created, before it may be filled, the Appointing Authority shall notify the Human Resources Manager and except as otherwise provided by these rules, no person shall be appointed or employed to fill any such position until the classification plan has been amended as necessary to provide therefore and an eligible list established for such position. 4.5 Reclassification Positions, the duties of which have changed materially so as to necessitate reclassification, shall be allocated by the Human Resources Manager to a more appropriate class, whether new or already created. SECTION 5 RECRUITMENT 5.1 Announcement Notices All examinations for permanent positions shall be publicized by posting announcements on official bulletin boards and by such other methods as the Human Resources Manager deems advisable. Special recruitment shall be conducted, if necessary, to insure that all segments of the community are aware of forthcoming examinations. The announcement shall specify the title and pay of the position for which the examination is announced; the nature of the work to be performed; typical duties; qualification requirements for the position; the manner of making application, components of the testing process, and any other pertinent information. Certified copies of college transcripts, motor vehicle driver records, and other documents required during the application process will be identified in the announcement notice. 5.2 Request for Application Forms Applications will only be provided during the period set forth in the announcement notice. Internal lists of subsequent job openings will not be maintained. 5.3 5.4 Application Forms Completed applications are required for all open and promotional examinations. All applications must be signed by the person applying. Resumes are not accepted in lieu of completed applications. Disqualification The Human Resources Manager shall reject any application which indicates on its face that the applicant does not possess the minimum qualifications required for the position. Applications shall be rejected if the applicant is physically unfit for 8 the performance of duties of the position; is addicted to the habitual excessive use of drugs or intoxicating liquor; has been convicted of a crime involving moral turpitude; has made any false statement of any material fact, or practiced any deception or fraud in the application. Whenever an application is rejected, notice of such rejection with statement of reason shall be mailed to the applicant by the Human Resources Manager. Defective applications may be returned to the applicant with notice to amend the same providing the time limit for receiving applications has not expired. 5.5 Disqualification - Nepotism It is the policy of the City of Cupertino to remain free from nepotism while not discriminating against the applicant. The following provisions apply: a. Members of the immediate family of City Councilmembers may not be employed by the city during the Councilmember's term of office. b. Members of an immediate family may not be employed simultaneously by the city in positions where family influence and/or relationship might affect supervision, safety, security, or morale in a manner detrimental to the conduct of city business, or where such relationships may result in conflicts of interest. c. "Immediate family" is defined as spouse, father, mother, brother, sister, son or daughter, grandmother or grandfather, grandson or granddaughter, including step children. 5.6 Receipt o__f Applications Applications must be received by the final filing date as set forth in the announcement notice. Applications received through facsimile (fax) transmission by the final filing date are acceptable on the condition that the original application is received by 5:00 p.m. on the first business day of the city of the following week. SECTION 6 EXAMINATIONS 6.1 Nature and Type of Examinations The selection technique used in the examination process shall be job related and designed to fairly measure the relative capacities of the persons examined to execute the duties and responsibilities of the position to which they seek to be appointed as determined by the Human Resources Manager. Examinations shall consist of selection techniques which will test fairly the qualifications of candidates such as, but not necessarily limited to, written tests, personal interviews, performance tests, physical agility tests, evaluation of daily work performance, work samples, medical examinations, or any combination of these or other tests. The probationary period shall be considered as an extension of the 6.2 6.3 6.4 6.5 examination process. Examinations shall be designed to provide equal opportunity to all candidates by being based on an analysis of the essential requirements of the classification, covering only factors related to such requirements. Promotional Examinations Promotional examinations may be conducted whenever, in the opinion of the Human Resources Manager after consultation with the respective department head, the needs of the service require. Promotional examinations may include any of the selection techniques identified in Section 6.1 of these rules, or any combination thereof. Only permanent employees who satisfy requirements set forth in the promotional examination announcement may compete in such an examination. Continuous Examinations Open competitive examinations may be administered periodically for a single class as the needs of the city require. Names shall be placed on eligible lists in order of final score and shall remain on such lists for a period of one year. Scoring Examinations and Qualifying Scores A candidate's score in a given examination shall be based on his/her scores in each competitive part of the examination, weighted as shown in the examination announcement. Failure in one part of the examination may be grounds for declaring such candidate as failing in the entire examination or as disqualified for subsequent parts of an examination. The Human Resources Manager may, at his/her discretion, include as a part of the examination tests which are qualifying only. Notification of Examination Results Candidates in an examination shall be given written notice of whether they were successful in the examination process. If successful they shall be placed on an eligible list. SECTION 7 ELIGIBLE LISTS 7.1 Eligible Lists After the completion of an examination the names of successful applicants shall be placed on an eligible list from which appointments shall be made. 7.2 Duration of Eligible Lists Eligible lists shall remain in effect for six months unless exhausted sooner or abolished by the Human Resources Manager. Eligible lists may be extended for up to an additional year by action of the Human Resources Manager. 10 7.3 Placement on the Eligible List Eligible persons shall be placed on an eligible list by: (1) rank in order of final score after all components of the selection process, (2) by alphabetical placement in a category (superior, good, average) as determined by final score, or (3) by alphabetical assignment on the eligible list. The Human Resources Manager shall determine the type of eligible list after the testing process is completed for each examination. 7.4 Certification The number of eligibles certified for the employment interviews shall be determined consistent with the method of placement on the eligible list as set forth below. Method of Placement Final Score Category Alphabetical Certification Rule of Three Rule of Rank Rule of List 7.5 Order of Certification The Human Resources Manager shall certify the names of persons eligible for appointment in the following order: a. Recall Lists b. Request for transfer or demotion c. Reinstatement Lists d. Promotional Lists e. Open Eligible Lists 7.6 Removal of Names from Eligible Lists The name of any person appearing on an eligible list shall be removed by the Human Resources Manager upon receipt of a request in writing to do so, if the person fails to respond to a notice of certification mailed to his/her last known address, or if the person has been certified for appointment three times and has not been appointed. The person affected shall be notified of the removal of his/her name by a notice to the last known address. The names of persons on promotional eligible lists who resign from city service shall automatically be removed upon termination of employment. 7.7 Replacing an Eligible List If there are fewer than three persons on an eligible list available for employment, the Human Resources Manager may abolish said eligible list and notify each person on the eligible list. 11 SECTION 8 APPOINTMENTS 8.1 Type o__f Appointments All vacancies shall be filled by recall, transfer, demotion, reinstatement, or from eligibles certified by the Human Resources Manager. In the absence of eligible lists, provisional appointments may be made consistent with the provisions of these rules. Appointments fall into the following categories: a. Permanent Full-Time: Appointment on a full-time basis to an authorized position. b. Permanent Part-Time: Appointment on a part-time basis to an authorized position with partial benefits c. Temporary: Appointment on an "as needed" basis for work which is anticipated to be of a temporary or intermittent nature, either on a full-time or part-time basis. Less than full-time appointments are based on an hourly rate of pay and do not include benefits except as prescribed by law. No special credit or consideration for service shall be given to a temporary appointee in qualifying for a permanent appointment. d. Provisional: In the absence of appropriate eligible lists, a provisional appointment may be made by the Appointing Authority of a person meeting the minimum training and experience qualifications for the position. An eligible list shall be established within six months for any permanent position filled by provisional appointment. No special credit or consideration for service shall be given to a provisional appointee in qualifying for a permanent appointment. e. Exempt: All employees occupying positions as described inSection 1.20 herein. 8.2 8.3 Position Requisitions Whenever a vacancy is to be filled, the department in which the vacancy exists shall complete a position requisition form and submit it to the Human Resources Manager after approval by the City Manager. Order of Employment Positions shall be filled by any persons on a recall list in order of seniority. Positions may be filled by a transfer, demotion, or reinstatement. If three or more persons are on a promotional eligible list and willing to accept the position, an appointment shall be made. If three or more persons are on an open eligible list and willing to accept the position, an appointment shall be made if the position is to be filled while the eligible list is active. 12 SECTION 9 PROBATIONARY PERIOD 9.1 Objective o__f Probationary Period The probationary period shall be considered a part of the testing process for appointments to permanent full and part-time positions, and shall be utilized for closely observing the employee's work and for securing the most effective adjustment of a new employee in the new position. ~2 Extension og_f Probationary Period If a probationary employee is off work, for any mason, for four consecutive weeks or more, the employee's probationary period will be extended for the period of his/her absence. 9.3 Rejection during Probationary Period During the probationary period, an employee may be rejected at any time by the department head without cause and without right of appeal. Notice of rejection shall be served in writing to the probationer, indicating that the employee has failed to satisfactorily complete the probationary period. SECTION 10 PERFORMANCE EVALUATIONS 10.1 Evaluation of Employee Performance It is the responsibility of department heads and/or supervisors to prepare periodic evaluations of performance results to measure and record the employee's actual performance. Strengths and weaknesses will be documented and recommended courses of action outlined for correction and improvement. The purpose of periodic performance evaluations is to provide continuing feedback to employees concerning performance. The performance evaluations shall measure, as objectively as possible, both quantity and quality of work, the manner in which the service is rendered, and the observance of regulations and procedures properly governing the performance of duties. Performance evaluation forms will be provided 30 days prior to the date scheduled to be returned to the Human Resources Manager. 10.2 Performance Evaluation Forms Performance evaluations shall be based upon forms approved by the Human Resources Manager. Service ratings shall be based upon the independent judgment of one or more supervisory personnel, including the immediate supervisor of the employee being rated. The completed performance report shall be presented to the employee for review and signature, and then forwarded to the Human Resources Manager. 13 10.3 Annual Evaluations - Merit Increases Performance ratings shall accompany all requests for merit increases. Employees at the "E" step shall have their performance evaluated on their annual anniversary date in the classification. 10.4 10.5 10.6 Probationary Period Performance evaluations shall be completed every three months during the probationary period. Non-timely Evaluations - Merit Increase If a performance evaluation is not submitted prior to a scheduled merit increase, the employee will automatically advance to the next higher salary step. Performance Evaluations - Disagreement Employees shall have the right to attach a statement disagreeing with the performance ratings received. The statement will be filed with the performance evaluation. SECTION 11 STATUS CHANGES 11.1 11.2 11.3 11.4 Transfer No person shall be transferred to a position for which he/she does not possess the minimum qualifications. Upon approval by the Human Resources Manager, an employee may be transferred by the department head at any time from one position to another in the same class. If the transfer involves a change from one department to another, both department heads must approve. Demotion Upon request of the employee, and with the consent of the department head, demotion may be made to a vacant position. No employee shall be demoted to a position for which he/she does not possess the minimum qualifications. Suspension A department head may, after review with the Human Resources Manager, suspend an employee from his position at any time for a disciplinary purpose. All suspensions shall be consistent with the provisions of Memoranda of Understanding and Administrative Procedures. Reinstatement With the approval of the department head, a permanent or probationary employee who has resigned with a record of satisfactory service may be reinstated within two years of the effective date of resignation to a vacant position in the same class. Upon reinstatement, former service credit with the city shall be restored for the purpose of determining benefit accruals. Sick leave hours will not 14 be restored and for all other purposes the employee shall be considered as though he/she had received an original appointment. SECTION 12 ATTENDANCE AND LEAVES OF ABSENCE 12.1 Hours of Work The normal work week shall be Monday through Friday. The normal work day shall be from 8:00 a.m. to 5:00 p.m. except for Friday, which is 7:30 a.m. to 4:30 p.m. The normal work week shall be 40 hours in seven consecutive days. A variance to the normal work week or working day may be established by the department head with the written approval of the City Manager when such is deemed by the City Manager to be in the best interest of the city. Any such variance shall identify the positions to which it applies and shall be filed with the Human Resources Manager. 12.2 Holidays The holidays to be observed are as follows: a. New Year's Day b. Marlin Luther King Day c. Washington's Birthday d. Memorial Day e. Independence Day f. Labor Day g. Veteran's Day h.. Thanksgiving Day i. Friday Following Thanksgiving Day j. Christmas Eve (1/2 shift) k. Christmas Day 1. New Year's Eve (1/2 shift) Holidays falling on a Saturday will be observed on the preceding Friday and holidays falling on a Sunday will be observed on the following Monday. 12.2.1 Floating Holidays In addition to the foregoing paid holidays, eligible employees shall be allowed to schedule 20 hours as additional holiday leave not to be taken in increments of less than one (1) hour. This floating holiday leave shall be taken at dates of the employee's selection, provided that 1) prior supervisory approval be obtained, and 2) all leave is taken before the end of the 2nd pay period in December of each calendar year. For new employees, floating holiday leave will be prorated in the calendar year in which they were hired in the following manner: 15 12.2.2 12.2.3 12.2.4 12.3 a) Employees hired after January 1 but on or before March 31 shall be entitled to 20 hours floating holiday leave in that calendar year. b) Employees hired on or after April 1 but on or before September 30 shall be entitled to 10 hours of floating holiday leave in that calendar year. c) Employees hired on or after October 1 but before December 31 will not be entitled to floating holiday leave in that calendar year. Rescheduled Work Assignments Nothing contained herein shall preclude the right of the department head with the approval of the City Manager to reschedule work assignments or hours of work to meet emergency situations and other administrative necessities caused by the observance of a holiday or non-work day or period; provided, however, that all such affected employees are duly compensated for said reschedhled work assignments. Unusual Work Hours Employees whose normal work day is at variance with the normal work hours specified in Section 12.1 of these rules will be compensated for the additional work hours required. Holiday Pay In order for an employee to receive his/her regular pay for a holiday or designated non-work day, work must be performed on the regular scheduled day before and the regular scheduled day after the holiday or designated non-workday. Employees on vacation, injury leave, sick leave, or approved short term leave of absence, with pay, shall be considered as working their regular schedule for pay purposes. Vacation Accrual All employees, other than those holding temporary status, whose work assignment is of a recurring nature of not less than a normal work week shall accrue vacation credits. Accrued vacation may be taken with the prior approval of the supervisor. Vacation leave must be taken in no less than one (1) hour increments. Vacation hours shall be accrued in accordance to the following table: YEARS OF SERVICE HOURS ACCRUAL DA YS PER YEAR PER PA Y PERIOD 0-3 3.08 10 4-9 4.62 15 10-14 5.24 17 15-19 6.16 20 20+ 6.77 22 16 An employee may accrue vacation hours up to two times the annual hours being earned. On termination of employment or on receiving a leave of absence of more than three (3) months an employee shall be compensated for all earned but unused vacation accrued at the time of termination or at the start of said leave of absence. Unused vacation may not be used to extend the final employment date. The accrual of vacation credits for those employees whose normal work week is of not less than one-half (1/2) time shall be prorated according to the time of the recurring work assignment as to the normal work week. 12.3.1 Vacation Sellback Employees may convert, up to two times per calendar year, unused vacation time for payment subject to the following conditions: a) The employee must have a minimum of 120 hours of accrued vacation immediately prior to a conversion. b) Any payments made for accrued vacation hours will be subject to taxes as determined by law. c) Minimum exchange will be one day, maximum exchange will be ten days. All exchanges are irrevocable. d) A maximum of 80 hours of accrued vacation may be converted for pay during a calendar year. 12.4 Sick Leave All full time employees, other than those holding temporary stat~s, shall earn eight (8) hours per month sick leave time without limit on accumulation. Those permanent employees working less than full time (at least 20 hours per week) shall earn in one month the number of hours sick leave they would normally work in one day or the equivalent without limit on accumulation. Employees absent without pay for any reason for more than forty (40) hours during a pay period shall not earn sick leave benefits for that month. Sick leave may be utilized due to the employee's personal illness, injury, maternity, or sickness or injury in the immediate family. Immediate family is defined as spouse and children. Employees shall, whenever possible, make appointments for medical, dental, and similar purposes on non-work hours. If this is not possible, sick leave may be used for these purposes. With proper notice and approval of the supervisor, sick leave shall be taken in periods of no less than one-half hour increments. Accrued sick leave hours are not vested under California statutory law. 12.4.1 Sick Leave Conversion Represented employees will have the option, subject to approval, of converting sick leave to vacation leave on a two-to-one basis. The maximum allowable exchange will 17 be 96 hours of sick time for 48 hours of vacation leave per calendar year. Minimum exchange will be 8 hours sick leave for 4 hours of vacation. An employee may convert sick leave in excess of 320 hours to vacation leave on a one-to-one basis with a maximum of 48 hours and a minimum of 4 hours. 12.4. 2 Conditions - Sick Leave Hours Conversion to Vacation a) All requests to exchange sick leave for vacation time shall be submitted in writing to the department head at least thirty (30) calendar days prior to intended utilization. b) At least one-half of the vacation accrued during the previous twelve months must have been taken. c) Department head approval is required 12. 4.3 Conditions - Vacation Hours Conversion to Sick Leave a) If twelve (12) months have elapsed since approval of the exchange of sick leave for vacation, and the employee has not been permitted to use the converted vacation time, (after submitting at least one written request for utilization) the employee will have the right to re-convert the vacation time to sick leave in reverse ratio to the original exchange. This exchange will be allowed for previously converted sick time to vacation and will not be permitted for regularly accrued vacation time. b) If an employee, after converting sick leave to vacation time, exhausts all of his/her remaining sick leave due to injury or illness, he/she may make a written request to the department head to re-convert vacation time to sick leave on a reverse ratio* basis. Approval will be subject to an assessment by the department head. 12.5 Incentive Compensation 12.5.1 Hourly Value ' "Reverse ratio" is intended to mean that the ration of sick leave to vacation will revert to the original ration at the time the initial exchange was implemented. 18 Employees represented by the City Employees' Association - At the time of termination, the value of non-vested hours is converted to an incentive compensation bank equal to the employee's base hourly rate averaged over the immediate past 60 complete months of employment multiplied by the total number of non-vested hours, or completed momhs of employment if fewer than 60. All other employees - at the time of termination, the value of non-vested hours is converted to an incentive compensation bank equal to the employee's final base hourly rate multiplied by the total number of non-vested hours. 12.5.2 Retirement If upon retirement an employee has a minimum of 320 non-vested hours, payment shall be made for eight-five percent (85%) of the value of the incentive compensation bank. 12.5.3 Resignation If upon resignation an employee has a minimum of 320 non-vested hours, payment shall be made for seventy percent (70%) of the value of the incentive compensation bank. 12.6 Bereavement Leave Employees shall be granted paid bereavement leave not to exceed three (3) work days upon the occasion of death of a close relative. Close relatives are defined as mother, father, sister, brother, wife, husband, child, grandparent, grandchildren, mother-in-law and father-in-law. 12.7 Absence Notification An employee is not expected to be absent from work for any reason other than personal illness without making prior arrangements with his/her supervisor. Unless prior arrangements are made, an employee, who for any reason fails to report for work must immediately notify his/her supervisor of the reason for being absent. If the absence, whether for personal illness or otherwise, is to continue beyond the first day, the employee must notify the supervisor on a daily basis unless otherwise arranged. Absences exceeding three (3) days require a physician's certification of illness and release to return to work. The certification and release must be provided at the time of return to work. A continuing illness requires a physician's certification of illness during each pay period. Any unauthorized absence of an employee from duty shall be deemed to be an absence without pay and will be grounds for disciplinary action by the department head. In the absence of such disciplinary action, any employee who is absent for three days or more without authorized leave shall be deemed to have resigned. Such absence may be covered, however, by the department head by approving leave with or without pay when extenuating circumstances are found to have existed. 19 12.8 Military Leave Military leave shall be granted in accordance with the provisions of California statutory law. All employees entitled to military leave shall give their supervisor an opportunity, within the limits of the military requirement, to determine when such leave shall be taken. 12.9 Jury Duty Employees called for jury duty shall be paid for regular work time upon receipt by the Human Resources Manager of confirmation that the employee reported to jury duty by the Jury Commissioner. 12.10 Temporary Disability Benefits Any employee sustaining an injury arising out off or in the course off the performance of his job and who cannot perform the duties and responsibilities normally assigned to that job is entitled to receive temporary disability payments as prescribed by California statutory law. Any employee entitled to receive temporary disability payments may elect to supplement such payments with an amount not to exceed that which is the employee's weekly earning or weekly earning capacity by use of accrued sick leave hours. 12.11 Pregnancy Disability Leave A pregnant employee is entitled up to four (4) months leave of absence without pay for temporary disability resulting from pregnancy, miscarriage, childbirth or recovery therefrom. Employees shall take unpaid leave of absence during such leave except that accrued vacation pay and sick leave may be taken at the option of the employee. As with all other temporary disabilities, a physicians certificate is required to verify the extent and duration of the temporary disability. An employee who plans to take a pregnancy leave must give a reasonable notice (not less than four (4) weeks) before the date she expects to take the leave and the estimated duration of the leave. The city will pay health and welfare benefits at the same rate as prior to the leave until the employee is released by her physician to return to work or for sixty (60) days, whichever comes first. 12.12 Adoption Leave Upon request a leave of absence without pay for up to four (4) weeks will be granted to adoptive parents. Accrued vacation pay and sick leave may be taken at the option of the employee during this leave time. The city will pay health and welfare benefits at the same rate as prior to the leave. 12.13 Catastrophic Leave a. The city will form a committee to establish a definition of catastrophic or life-threatening illness. This committee will evaluate each individual case 20 when it is submitted to qualify to receive funds. The only limitation is that the employee must be the one facing the illness. The committee has the right to ask the applicant to submit further documentation from their physician to determine the applicant does suffer a catastrophic or life-threatening illness. b. All benefited employees who have passed initial probation with the city will be eligible to receive assistance. An employee does not have to be a contributor to be eligible. An employee or their representative must complete a prescribed application form together with supporting medical documentation and submit it to the Human Resources Manager when applying for funds. c. A recipient must have used all of their available leave hours before he/she is eligible. d. The minimum time an employee could receive funds would be one week. The maximum amount is two months (LTD becomes available at this time). e. Vacation leave and compensatory time offare the only leave of absence hours that may be donated. An employee may not donate vacation leave hours which would reduce his/her total accrued leave balances to less than 120 hours. Leave credits may be donated in any pay period. All leave donations are irrevocable. f. A leave of absence transfer drive will be held whenever necessary to provide for a minimum catastrophic leave balance which is the equivalent of 40 hours of the average hourly rate of full-time permanent employment. Transfers may be in increments of one hour or more. All donations will be confidential. There will be no selling or coercion of employees to donate. If the bank is depleted, a vacation transfer drive may be held at the request of the committee. g. Donated leave hours will be converted to cash and deposited in a time-bank where it will be available for distribution. Interest accruing from the bank shall be credited the time-bank. Checks will be issued to the recipient with the regular payroll which will keep the individual in an active employment mode with the city. This procedure prevents overpayments or corrections since it comes after the actual leave has been taken. No employee shall receive payment for more than 100% of their regular pay. 12.14 Attendance Employees shall be expected to perform their given work assignments until the end of that work period. An employee who is not able to do so shall notify his/her supervisor of that fact at the earliest possible time after that fact is known to him/her. Abuse of attendance requirements may be grounds for appropriate disciplinary action. 21 12. ] 4.1 Attendance Records Attendance records shall be maintained for each employee which shall form basis for payroll and accounting requirements. the SECTION 13 OVERTIME 13.1 Overtime Pay Overtime pay shall be made when an employee is authorized to work in excess of forty hours during the normal work week. 13.2 Non-Exempt Overtime All approved work performed by employees in excess of 40 hours in a seven day work week, shall be paid at the overtime rate of one and one-half( 1 V2 ) times the normal hourly rate. 13.3 Exempt Employees Management and unrepresented professional employees designated exempt under the Fair Labor Standards Act are ineligible for overtime payment. However, no deduction from leave balances are made when such employee is absent from work less than a regular working day. 13.4 Stand-by-Pay Employees who are required to make themselves available to be called back to work outside the normal work period shall be compensated for such stand-by assignment at the rate set forth in memoranda of understanding for each week so assigned. SECTION 14 TERMINATION AND REEMPLOYMENT 14.1 Resignations Resignations are deemed accepted and irrevocable once presented in writing to an employee's supervisor or department head. 14.2 Layoffs Layoffs may be made by the Appointing Authority for lack of funds, lack of work or other similar and just cause. The order of layoff shall be that which, in the opinion of the Appointing Authority, will cause the least disruption of service to the city. The city will provide a minimum of thirty (30) days notice to any employee subject to being laid off unless prevented from doing so by conditions beyond the city's control. 22 14.3 Reemployment The names of employees affected by layoff shall be placed on a recall list for a period of two years in the reverse order of layoff and shall have the first opportunity for reemployment. Failure to respond within ten days to a written notice of such opportunity shall cause that name to be removed from the recall list. 14.,t Reinstatement With the approval of the Appointing Authority, a permanent or probationary employee who has resigned with a good work record or an employee recalled from a list resulting from a layoff may be reinstated within twenty-four months of the effective date of resignation to a vacant position in the same or comparable class he/she previously occupied. Upon reinstatement the employee, for all purposes, shall be considered as though they had received an original appointment. SECTION 15 DISCIPLINE 15.1 Policy It shall be the policy of the City of Cupertino to establish consistency in procedures relating to employee discipline. 15.2 15.3 Procedure The Human Resources Manager shall be contacted whenever a supervisor has reason to believe that an employee has violated a rule of conduct or other policy, procedure, practice, or regulation, whether formal or informal, resulting in a cause for disciplinary action. The determination of corrective action, if any, will be made after an investigation with department management of the alleged violation. If a determination is made that corrective action is necessary, the Human Resources Manager will prepare the necessary correspondence and review with the department head. The City Manager shall be advised of any disciplinary action. A pre-disciplinary meeting (Skelly) will generally precede a proposed disciplinary action involving a loss or reduction of pay. Forms of Disciplinary Action The following forms of disciplinary action are listed in order of the least severe (verbal reprimand) to the most severe (discharge). a. Verbal Reprimand - is considered informal discipline with the purpose of notifying the employee that his/her performance or behavior must be improved. This verbal warning defines the area in which improvement is required, sets up goals and/or objectives leading to this improvement and informs the employee that failure to improve will result in more serious disciplinary action. 23 The verbal reprimand is the first official step of disciplinary action. It is designed to address minor infractions of rules and practices. It is, in effect, a statement to the employee that he/she has (1) violated a rule or work practice that he/she should have been aware of, and (2) that he/she will be expected to abide by all such rules or practices in the future. b. Written reprimand - is an official record of discipline, usually issued after a previous verbal reprimand. The employee is advised that his/her behavior is seriously below standard and that continuation or repetition of that behavior shall result in more serious disciplinary action. The written reprimand shall cite violations of the city's rules of conduct or causes for disciplinary action. The written reprimand is considered the first formal step in the disciplinary procedure. c. Suspension - is an ordered absence from duty without pay for a prescribed period of time. An employee may be suspended without pay for up to thirty (30) calendar days. A suspension without pay is a serious action by management involving loss of pay and possibly supplemental benefits (depending on length of suspension). An employee generally receives less severe discipline prior to a suspension. d. Reduction in Pay - is a temporary reduction in salary to a lower salary step for a specified period of time. The employee does not have stoppage of income and may be able to have the reduction lifted by good performance. The department does not lose the services of this employee. As with suspension, an individual should have been warned or reprimanded prior to taking this action. e. Demotion - is a permanent change in classification of an employee to a position of lower responsibility and pay for unsatisfactory performance or disciplinary reasons. If a demotion is recommended: (1) The letter of demotion should be specific as to the reason(s) for the action; (2) The employee's new duties must be consistent with those described in the class specification for the position. f. Discharge - is the most severe form of disciplinary action. Removal from employment may be caused by a serious violation of the "causes for disciplinary action," or due to violation of work rules and practices. This action should only be taken when management is thoroughly satisfied that the employee has been given every reasonable opportunity to meet performance or behavior standards and clearly failed to do so. 24 15.4 15.5 Causes for Disciplinary Action Any of the following may be deemed sufficient cause for disciplinary action. The listing herein is not intended to be limiting. a. Unauthorized possession of city property or an employee's personal property. b. Willful abuse, damage, or defacing city property. c. Misuse of city materials, equipment, or properly. d. Neglect of duty. e. Insubordination. f. Violation or disregard of published safety rules or common safety practices. g. Sleeping onthejob. h. Refusal or failure to perform work as assigned. i. Refusal or failure to follow a direct order of a supervisor. j. Loitering or willfully wasting time during working hours. k. Gross negligence that negatively affects the quality of service or finished product. 1. Fighting on city property or during working hours. m. Gambling on city property. n. Possession of alcoholic beverages, illegal/unauthorized drugs, or being under the influence of intoxicating beverages/drugs on city property or during working hours. o. Illegal conduct. p. Unauthorized selling on city property or during working hours. q. Unauthorized possession of weapons. r. Falsifying pay or production records. s. Excessive absenteeism/tardiness. t. Absence without approved leave. u. Offensive treatment of the public or other employees. v. Fraud in securing employment. w. Dishonesty. x. Incompetence. As used herein, the term "incompetence" shall mean that the employee lacks adequate ability, knowledge, skill, or fitness to perform the duties in a satisfactory manner which are within the scope of the employee's employment. y. Job abandonment. Pre-disciplinary Proceedings The California Supreme Court's Skelly decision provides a public employee with certain procedural protections before discipline which impacts pay or benefits may be imposed. Disciplinary action may be taken prior to Skelly under extraordinary or emergency circumstances. The following procedure satisfies the requirements of Skelly: 25 15.6 a. The employee receives notice of maximum disciplinary action that may be imposed. b. The notice states the reasons for the proposed disciplinary action. c. The notice contains the charges upon which the proposed disciplinary action is based. d. The employee is allowed access to the materials upon which the proposed disciplinary action is based. e. The employee is afforded the right, either orally or in writing, or both, to respond to the proposed charges. Notice Requirements The notice requirements of Skelly are as follows: a. The Skelly notice should be in writing. b. The letter should set a date, time, and place for the employee and/or his/her representative to respond to the charges if he/she elects to do so. The Skelly meeting should be at least five (5) working days following the letter to provide the employee an opportunity to respond. The letter should also contain a request that the employee give notice if he/she elects to waive the right to respond orally. c. The letter should contain the maximum penalty which may be imposed. d. The reasons for the proposed disciplinary action must be set out in detail. The part of the Skell7 letter setting out the misconduct with which the employee is charged must be factual so that any person reading the letter will be able to determine the exact misconduct charged. e. The factual allegations of misconduct must specifically cite violations of the city's "causes for disciplinary action" as described in Section 15.4 herein. f. The letter must advise the employee of his/her right to respond to the charges, either orally in writing, and that the employee has a right to have any documents upon which the charges are brought. g. The letter must advise the employee of his/her right to representation if he/she elects to do so. h. The letter should advise the employee that discipline may be imposed whether or not he/she responds to the charges. 26 15.7 15.8 Copies of the Skelly letter should be sent to: (1) The City Manager (2) The Human Resources Manager (3) The employee's supervisor/department head. (4) The employee's union representative, if any. Skelly Meeting The Skelly meeting should be conducted as follows: a. The authority who may impose the discipline should chair the meeting. The person chairing the meeting should not have been involved in the initial decision to discipline. b. The meeting chairperson should establish that the employee has received the Skelly notice and understands the charges set forth therein. c. The chairperson should make available any documents which were considered in determining the proposed charges and disciplinary action. d. The employee or his/her representative should be given the opportunity to respond to the proposed charges. e. The employee or his/her representative should be given the opportunity to make final comments regarding the proposed action. f. The chairperson should close the meeting by indicating that he/she will consider all statements and/or documents which may have been presented prior to determining the final action. The person conducting the meeting will subsequently determine whether the charges have been established and the severity of the disciplinary action. Action Letter The person conducting the meeting should promptly prepare a letter containing all of the following: a. Factual findings. This part of the letter may, for charges which have been established, repeat the charges as set out in the Skelly notice letter. Ifa charge has not been established, or if facts in mitigation of a charge's seriousness have been disclosed, the letter should so state. b. The specific provision(s) of Section 15.4 of these rules which were violated. 27 c. The discipline imposed may not exceed the maximum stated in the Skelly letter. d. A statement that the employee may appeal the action consistent with the provisions of respective memoranda of understanding or other city rule, regulation, or policy. 15.9 FLSA Exempt Employees Subsection 541.118(a)(5) of the Fair Labor Standards Act (FLSA) provides that pay deductions for disciplinary reasons may only be imposed if such penalties are imposed in good faith for infraction of safety rules of major significance. This provision has been interpreted by the U.S. Department of Labor (DOL) because the salary test has a general rule that an employee need not be paid in any workweek during which no work is performed. The form of discipline to be imposed for a violation of Section 15. 4 of these rules will be determined based upon the circumstances of the particular case and will be implemented in a manner consistent with and authorized by state and federal law, including applicable provisions of the FLSA. Although suspensions of less than five working days are not permitted for other than safety rule infractions of major significance, consideration may be given to "equivalent discipline" including reductions in the number of accumulated vacation or holiday leave hours. SECTION 16 APPEALS AND HEARINGS 16.1 Form of Appeal All appeals to the Appointing Authority shall be in writing and shall be signed by the employee. 16.2 Filing o__f Appeal The filing of an appeal to the Appointing Authority shall be accomplished by the submission of the signed written document to the Human Resources Manager who shall be responsible for the issuance of proper notifications. 16.3 Representation An employee submitting an appeal to the Appointing Authority may be represented by a person of his/her choosing or may elect to represent hirrffherself; provided, however, that when an employee is to be represented by another person the name of that person shall be made known to the Appointing Authority at least three days prior to the scheduled hearing or meeting. Substitution of representation may only be as permitted by the Appointing Authority. 16.4 Who May Appeal Any employee subject to the merit and fitness provisions of Section 2.52.040 of the Municipal Code may file an appeal with the Appointing Authority as the final 28 step of the appeal procedure, for suspensions exceeding thirty (30) days in any twelve (12) month period, or after notice of dismissal. Appeals from dismissal may be filed only by employees currently holding permanent status at the time of dismissal. 16.5 Hearings on Appeals If deemed necessary, hearings may be held on appeals by the Appointing Authority. The conduct of such hearings shall be as determined necessary by the Appointing Authority to best evaluate each appeal on its merits. SECTION 17 GRIEVANCE PROCEDURE 17.1 Definition A grievance is a good faith dispute or difference of opinion of an employee involving the meaning, interpretation, or application of the express provisions of a Memorandum of Understanding, City Policy, or existing work rules, affecting the employee, concerning a matter within the scope of representation. 17.2 Step 1 A employee (grievant) who has a grievance shall bring it to the attention of his/her immediate supervisor within five (5) working days of the occurrence of the act which is the basis for the dispute. If the grievant and immediate supervisor are unable to resolve the matter within five (5) working days of the date it is raised, the grievant has the right to submit a formal grievance to his/her next higher supervisor. 17.3 Step 2 If the grievance is not settled at Step 1, the grievant may submit a written grievance to the next higher supervisor within five (5) working days after the supervisor's oral answer in Step 1. The written grievance shall contain the following information: a. The name, job classification, and department of the grievant. b. The name of the grievant's immediate supervisor. c. A statement of the nature of the grievance including date and place of occurrence. d. The specific provision, policy, or procedure alleged to have been violated. e. The remedy sought by the grievant. f. If the grievant is not self-represented, the name of the individual or recognized employee organization designated to represent the grievant. g. Signature of grievant and date. The supervisor or designee shall discuss the grievance within five (5) working days with the grievant and/or designated representative at a time mutually 29 17.4 1Z5 agreeable to the parties. Ifa settlement is not reached, a written answer to the grievance shall be provided within five (5) working days of the meeting. Step 3 If the grievance is not settled at Step 2, the grievant may submit the grievance in writing to the grievant's department head, or, alternatively, if the department head responded at Step 2, to the City Manager within five (5) working days of the Step 2 written answer. The department head/City Manager shall discuss the grievance within five (5) working days with the grievant and/or designated representative at a time mutually agreeable to the parties. Ifa settlement is not reached, a written answer shall be provided within five (5) working days of the meeting. Step _4 If the grievance is not settled at Step 3, the grievant may submit the grievance to advisory arbitration within 14 calendar days after receipt of the decision at Step 3. 17. 6 Advisory Arbitration a. The parties shall attempt to agree upon an advisory arbitrator within five (5) working days after receipt of the notice of referral. In the event that parties are unable to agree upon an advisory arbitrator within said five (5) day period, the parties shall jointly request the State Mediation and Conciliation Service to submit a panel of five (5) advisory arbitrators. Each party retains the right to reject one panel in its entirety and request that a new panel be submitted. Both the grievant/designated representative and the city shall have the right to strike two (2) names from the panel. The parties shall alternatively strike names until one remains. The person remaining shall be the advisory arbitrator. b. The advisory arbitrator shall be notified of his/her selection and shall be requested to set a time and place for the hearing, subject to the availability of the grievant/designated representative and the city representative. c. The city or the grievant/designated representative have the right to request the arbitrator to require the presence of witnesses or documents. The city and the grievant retain the right to employ legal counsel. d. The advisory arbitrator shall submit his/her recommendation in writing within thirty (30) days following the close of the hearing or the submission of briefs by the parties whichever is later. e. More than one grievance may be submitted to the same advisory arbitrator if both parties mutually agree in writing. 3O 17.7 f. The fees and expenses of the advisory arbitrator and the cost of a written transcript shall be divided equally between the city and the grievant, provided, however, that each party shall be responsible for compensating its own representatives and witnesses. Limitations on Authority of Advisory Arbitrator The advisory arbitrator shall have no right to amend, modify, ignore, add to, or subtract from the provisions of the Memorandum of Understanding, city policies, or work rules. The advisory arbitrator shall consider and decide only the question of fact as to whether there has been a violation, misinterpretation, or misapplication of the specific provisions of the applicable document. The advisory arbitrator shall be empowered to determine the issue raised by the grievance as submitted in writing at the second step. The advisory arbitrator shall have no authority to make a recommendation on any issue not so submitted or raised. The advisory arbitrator shall be without power to make recommendations contrary to or inconsistent with, in any way, applicable laws or rules and regulations of administrative bodies that have the force and effect of the law. The advisory arbitrator shall not in any way limit or interfere with the powers, duties and responsibilities of the city under law and applicable court decisions. The recommendation shall be advisory only to the Appointing Authority. The Appointing Authority will make the final decision. 31 PART H CITYWIDE POLICIES 32 SECTION 1 AFFIRMATIVE ACTION In accordance with and in support of equal employment opportunity as specified under Title VII of the Civil Rights Act of 1964, as amended, it is the policy of the City Council of the City of Cupertino to provide all applicants for employment and all employees with equal opportunity in employment without regard to race, religious creed, color, national origin, ancestry, mental, or physical disability, medical condition, marital status, sex, age, or sexual orientation. The City Council of the City of Cupertino hereby resolves as follows: That the City of Cupertino is committed to affirmative action in the utilization of minorities and females at all job levels and in all segments of the work force to reflect the percentage distribution of minorities and females in each occupational category as they are available in the labor market. That this affirmative action policy will apply to all employment practices, such as recruitment, selection, transfers, promotions, training, compensation, benefits and termination. That the City of Cupertino establishes that it will seek to maintain the hiring and/or promotion of qualified persons consistent with changing labor market patterns. That it is the responsibility of the City Manager to ensure that this equal employment opportunity policy is communicated to all present employees, prospective employees, recruitment sources, and the community. That every employee of the City of Cupertino is hereby directed to lend his and her support and cooperation in making equal employment opportunity an integral part of the city's program of personnel administration. SECTION 2 ALCOHOL AND DRUG ABUSE 2.1 Purpose The purpose of this policy is to comply with the Drug Free Work Place Act of 1988 as passed by Congress. HR5210 requires that all Federal grant recipients, including cities, established an anti-drug policy for the work place. HR5210 require the city to: a. Establish a drug free awareness program for employees. b. Provide a notice to all employees specifying that drugs are illegal in the work place and that action will be taken for violations. c. Make employment conditional upon compliance with this policy and require the employee to notify the employer within five working days of a conviction due to a drug related offense occurring in the workplace. 33 d. Notify the applicable granting federal agency within ten days of an employee's conviction due to a drug related offense occurring in the work place. e. Sanction employees for violation and/or require participation in a treatment program. f. Make a good faith effort to maintain a drug free work place by following the above requirements. In addition to the fact that such requirements are established by law, a drug free policy is appropriate in that it helps ensure that employees are able to perfbrm their duties safely and efficiently. While the City of Cupertino has no intention of intruding into the private lives of its employees, it does believe that involvement with drugs and alcohol can take its toll on job performance and employee safety. A key element of this policy is rehabilitation. Employees who believe they have a problem are urged to contact the Human Resources Division for referral to community resources and/or the Employee Assistance Program. The key focus of this policy is prevention through educating employees on the dangers of alcohol and drug abuse, and rehabilitation for those who have such problems. Any disciplinary actions will be evaluated on a case-by-case basis and shall be used as a last resort after rehabilitation efforts have failed. 2.2 Policy It is the City of Cupertino's policy that employees shall not drink alcohol or use drugs in the course of city business, which shall include lunch time if the employee plans to return to work.* Nor shall they possess alcohol or drugs while on city property, or at work locations, or in uniform, nor shall employees sell or provide drugs or alcohol to any employee or to any person while such employee is on duty. Nor shall any employee have their ability to work impaired as a result of the use of alcohol or drugs when reporting for work. While use of medically prescribed drugs is not a violation of this policy, failure by the employee to notify his or her supervisor before beginning work when taking drugs which foreseeable interference with an effective performance of duties or operation of city equipment, can result in discipline up to and including termination. In the event there is a question regarding an employee's ability to safely and effectively perform assigned duties while using such medication, clearance from a qualified physician may be required. Refusal to submit immediately to an alcohol and/or drug analysis when requested by city management or law enforcement personnel, as a result of * There are certain city sponsored activities which will be specifically designated that may include the consumption of alcoholic beverages. Examples of such activities included, but are not limited to, wine tasting classes, employee Christmas parties, Commissioner's dinners, picnics in a city park held during non-work hours, etc. 34 2.3 2.4 reasonable suspicion, may constitute insubordination and may be grounds for discipline up to and including termination. Employees reasonably believed to be under the influence of alcohol or drugs shall be prevented from engaging in further city work and shall be detained for a reasonable time until he or she can be safely transported from the work site. Higher standards may be promulgated based upon specific job requirements as determined by city management. Application This policy applies to all city employees. This policy applies to alcohol and to all substances, drugs or medications, legal or illegal, which could impair an employee's ability to effectively and safely perform the functions of the job. Employee Responsibilities An employee must: a. Not report to work while his or her ability to perform job duties is impaired due to alcohol or drug use. b. Not directly, or through a third party, sell or provide drugs or alcohol to any person, including any employee while either employee or both employees are on duty. c. Submit immediately to an alcohol and/or drug test when reasonable suspicion of alcohol and/or drug use exists on the job and when requested by a responsible city representative. d. Notify his or her supervisor before beginning work when taking any medications or drugs, prescription or non-prescription, which may interfere with the safe and effective performance of duties including operation of city equipment. e. Provide within 24 hours of request bonafide verification of a current valid prescription for any potentially impairing drug or medication identified when a drug screen is positive. f. Notify the City of Cupertino within five working days after being convicted of any drug related offense. g. Notify the appropriate first-line supervisor upon observation of another city employee whose behavior and/or physical characteristics are reasonably suspicious and possibly harmful to himself/herself and/or others. 35 2. 5 Management Responsibilities and Guidelines 2.6 a. Managers and supervisors are responsible for understanding this policy and applying it without bias or prejudice. b. Managers and supervisors must avail themselves of training on the employer's role in handling the special problems of employees who suffer from alcohol or drug dependency. c. Managers and supervisors may request that an employee submit to a fitness-for-duty examination when there is reasonable suspicion that an employee is impaired, and is unable to perform the job duties required in a safe and efficient manner. When doing so, the manager or supervisor is required to document, in writing, the facts and circumstances leading to the reasonable suspicion that the employee was impaired and could not perform safely onthejob. (Note: First-line supervisors should consult with their supervisors, department directors and Human Resources Manager, and a joint decision should be made as to whether or not the employee should undergo a fitness for duty medical examination. d. When there is a reasonable suspicion that the employee is impaired, the manager or supervisor must attempt to detain the employee until the employee can be safely transported from the work place. If the employee refuses to submit to the fitness-for-duty examination, or attempts to leave before safe transport can be found, the manager or supervisor shall remind the employee of the requirements and disciplinary consequences of this policy. e. Managers and supervisors shall notify their department directors or designee, when there is reasonable suspicion that an employee may have illegal drugs in his or her possession. If the department director or designee concurs that there is reasonable suspicion of illegal drug possession, the department director shall notify the appropriate law enforcement agency. f. Directors and supervisors must use the reasonable suspicion standards in determining whether a fitness-for-duty examination is warranted. Examples of what could lead to a reasonable suspicion of impairment are: l) slurred speech; 2) alcohol odor on breath; 3) unsteady walking and movement; 4) size of pupils and their reaction to light; 5) an accident involving city property; 6) verbal altercation; 7) unusual behavior; 8) possession of alcohol or drugs; and 9) information obtained from a reliable person with personal knowledge. The above is not an exclusive list. Physical Examination and Drug Screening Procedures The drug and/or alcohol screening may test for any substance which could impair an employee's ability to effectively and safely perform the functions of his/her 36 2.7 2.8 assigned job duties, including but not limited to prescription medications, heroin, cocaine, barbiturates, amphetamines, marijuana, and alcohol. The examination will be conducted by a licensed physician in a local medical facility. The drug testing will be conducted by a licensed toxicologist in a laboratory identified as having met all legal requirements for performing such tests. The initial type of screening to be performed can be either a blood or urine analysis at the employees option. Positive results must be confirmed in accordance with federal regulations including prescribed test levels. Fit-For-Duty Examinations a. A positive result from a drag and/or alcohol analysis may result in disciplinary action, up to and including discharge. b. If the drug screen is positive, the employee may provide, within 24-hours of request, bonafide verification of a valid current prescription for the drug identified in the drug screen. The prescription must be in the employee's name. c. If an alcohol or drug test is positive, the supervisor or department director and the Human Resources Manager shall review the employee's record to make a determination as to the possibility of rehabilitation for the purpose of returning the employee to his or her assignment; or, after following rehabilitation, whether to reassign the employee or precede with disciplinary action, up to an including discharge. A positive test for an illegal drug will be considered impairing to the employee's ability to perform his or her job, and therefore the corrective provisions of this policy will apply Confidentiality Laboratory reports or test results shall not appear in the employee's general personnel folder. Information of this nature will be contained in a separate confidential medical folder and securely kept under the control of the Human Resources Manager. Reports of test results may be disclosed to the Human Resources Manager strictly on a need-to-know basis, and to the tested employee upon request. Disclosures without the employee's consent may also occur when a. The information is compelled by law or by judicial or administrative process. b. The information is to be used in administering an employee benefit plan. c. The information is needed by medical personnel for the diagnosis or treatment of the patient who is unable to authorize disclosure. 37 2.9 2.10 Appeal Process Fit-For-Duty Examinations: Employees whose tests results are positive, and who are consequently facing disciplinary action may appeal pursuant to the provisions of the Memoranda of Understanding and/or Personnel Rules. The city will conduct drug and alcohol awareness programs, presented by the Human Resources Division. These programs will include prevention and detection methods, with emphasis on maintaining a drug free work place. Additionally, printed material will be given to all employees explaining the dangers of alcohol and drug abuse. All employees will be given a copy of this policy. SECTION 3 SEXUAL HARASSMENT 3.1 Policy Statement The City of Cupertino opposes all forms of sexual harassment on the job and in the work site, including acts of employees and non-employees. The city is committed to providing a work environment in which employees are treated with respect and dignity and which is free from discrimination. Sexual harassment, or harassment for any reason }~y another employee or supervisor, will not be tolerated and is subject to disciplinary action up to and including discharge. All employees share in the responsibility of ensuring a working environment free of sexual harassment. 3.3 Definition Sexual harassment shall be defined as unwelcome sexual advances, requests for sexual favors and other verbal or physical conduct of a sexual nature when such conduct is made explicitly or implicitly a term or condition of employment, is used as a basis for employment decisions, or has the purpose or effect of unreasonably interfering with an individual's work performance or creating an intimidating, hostile, or offensive working environment. Examples a. Written: suggestive or obscene letters; notes; invitations. b. Verbal: derogatory comments; slurs; jokes c. Physical: assault; touching; impeding or blocking movements; or any physical interference with normal work. 38 3.4 d. Visual: leering; sexually-oriented gestures; or display of sexually suggestive or derogatory objects, pictures, cartoons, or posters. e. Others: threat or insinuation that lack of sexual favors will result in reprisal; withholding support. Complaint Procedure Employees who are the victim of, or witness to, any form of discrimination or sexual harassment must report the incident to their supervisor, department head, or the Human Resources Manager. Supervisory personnel have a duty to report violations that come to their attention and to take appropriate action. Confidentiality is stressed because of the sensitive nature of the complaint. a. The basis of the complaint is that the behavior, practice or action is discriminatory or offensive and constitutes prohibited discrimination or harassment. Examination of the nature and circumstances of each complaint will determine whether the alleged acts or practices constitute discrimination or sexual harassment. b. Complaints must be submitted in writing. c. Complaints may include a suggested method of resolntion and corrective action. d. The employee has the choice of submitting the complaint to his/her supervisor, department head, or the Human Resources Manager. e. Upon receipt of the complaint, the Human Resources Manager or a neutral third party will promptly investigate the charges including contacting the person who allegedly engaged in the sexual harassment, informing him or her of the basis of the complaint and providing an opportunity to respond. f. Upon completion of the investigation, the Human Resources Manager, in consultation with the department head, will determine what, if any, disciplinary action will be recommended to the City Manager. If sexual harassment or other inappropriate behavior is found, appropriate action will be taken to end the harassment or inappropriate behavior. Both parties will be notified of the action to be taken. g. If it is determined that sexual harassment occurred, or it is found that inappropriate actions or comments occurred that could offend a reasonable person, appropriate disciplinary action up to and including dismissal will be taken. Disciplinary action taken under this procedure may be appealed consistent with provisions within Memoranda of Understanding or the Personnel Rules. 39 3.5 Responsibilities a. The City Manager is responsible for enforcement of the city policy against any type of harassment. b. The Human Resources Manager is responsible for ensuring that all complaints of harassment are investigated in a confidential, thorough, and prompt manner, including presentation of recommendations for any necessary action to the City Manager. c. Every department head is responsible for informing all employees, including supervisors, of the city policy against harassment and for taking the steps necessary to set a positive example in the prevention of harassment. d. Every supervisor of every city employee is responsible for taking immediate and appropriate corrective action upon the observation of any incident of harassment or upon receipt of an oral or written report of any occurrence of harassment. e. Every city employee is responsible for reporting any act of harassment to the immediate supervisor, department head, or Human Resources Manager. 3.6. Penalties a. Violation of this policy shall generally constitute just and reasonable cause for discipline, up to and including termination. b. In addition, an individual may be found to be personally liable when they engage in or take no action to prevent sexual harassment. 3. 7 No Retaliation No one, acting in good faith, who initiates a complaint or reports an incident under this policy will be subject to retaliation. SECTION 4 AMERICANS WITH DISABILITIES ACT 4.1 Purpose The purpose of this policy is: a. to prohibit and eliminate any discrimination in employment against a qualified individual with a disability; b. to define what constitutes "disability"; 4O c. to define who is a "qualified individual with a disability"; d. to define discrimination on the basis of disability; and e. to establish a procedure for investigating and resolving internal disability discrimination complaints. 4.2 4.3 Policy Discrimination on the basis of disability against an applicant or an employee who is a qualified individual with a disability, by a supervisor, management employee, or co-worker is not condoned and will not be tolerated. This policy applies to the job application process and to all terms and conditions of employment including, but not limited to, hiring, placement, promotion, disciplinary action, layoff, recall, transfer, leave of absence, compensation and training. All complaints of discrimination on the basis of disability will be promptly and objectively investigated. Disciplinary action up to and including termination will be instituted for behavior described in the definition of discrimination on the basis of disability set forth below. Any retaliation against a person for filing a discrimination charge or making a discrimination complaint is prohibited. Definitions Disability: (1) a physical or mental impairment that substantially limits one or more major life activity; or (2) having a record of such an impairment; or (3) being regarded as having such an impairment. Physical or Mental Impairments Physical or mental impairments include, but are not limited to: vision, speech and hearing impairments; emotional disturbances and mental illness; seizure disorders; mental retardation; orthopedic and neuromotor disabilities; learning disabilities; diabetes; heart disease; nervous conditions; cancer, asthma; Hepatitis B; HIV infection; and drug addiction if the addict has successfully completed or is participating in a rehabilitation program and no longer uses illegal drugs. The following conditions are not physical or mental impairments: transvestitism; illegal drug use; homosexuality and bisexuality; compulsive gambling, kleptomania; pyromania; pedophilia; exhibitionism; and voyeurism; pregnancy; height, weight; eye color; hair color; left- 41 handedness; poverty; lack of education; a prison record; and poor judgment or quick temper if not symptoms of a mental or physiological disorder. C. Substantial Limitation of Major Life Activities An individual is disabled if he or she has a physical or mental impairment that (a) renders him or her unable to perform a major life activity, or that (b) substantially limits the condition, manner or duration under which he or she can perform a particular major life activity in comparison to other people. Major life activities are functions such as caring for oneself, performing manual tasks, walking, seeing, hearing, speaking, breathing, learning and working. In determining whether physical or mental impairment substantially limits the condition, manner or duration under which an individual can perform a particular major life activity in comparison to other people, the following factors shall be considered: (1) the nature and severity of the impairment; (2) the duration or expected duration of the impairment; and (3) the permanent or long-term impact (or expected impact) of or resulting from the impairment. In determining whether a physical or mental impairment substantially limits an individual with respect to the major life activity of "working" the following factors should be considered: (1) the geographical area to which the individual has reasonable access; (2) the job from which the individual has been disqualified because of an impairment and the number and types of jobs within that geographical area utilizing similar training, knowledge, skills or abilities from which the individual is also disqualified because of the impairment; and/or (3) the number and types of other jobs within that geographical area not utilizing similar training, knowledge, skills or abilities (to the job from which disqualified) from which the individual is also disqualified because of the impairment (broad range of jobs in various classes). Having a Record of Impairment An individual is disabled if he or she has a history of having an impairment that substantially limits the performance of a major life activity; or has been diagnosed, correctly or incorrectly, as having such an impairment. 42 Regarded as Having a Disability An individual is disabled if he or she is treated or perceived as having an impairment that substantially limits major life activities, although no such impairment exists. Qualified Individual with a Disability A "qualified individual with a disability" is a person who (1) satisfies the job related requirements for the position, and (2) can perform the "essential functions" of the position despite their disability, or who (3) with "reasonable accommodation" can perform the essential functions of the position. (1) Satisfied Job-Related Requirements Satisfying the job-related requirements of the position means that the disabled individual possesses the appropriate educational background, employment experience, skills, and license required for the position. (2) Essential Factors Essential functions are the fundamental duties of a position. Marginal or peripheral functions of a position are not essential functions. A function may be essential because: (a) the reason the position exists is to perform that function; (b) of the limited number of employees available an~ong whom the performance of that job function can be distributed; and (c) it is highly specialized and requires specific expertise or skill to perform. The following factors shall be considered in determining whether a function is essential; the agency's judgment as to which functions are essential; written job descriptions; the amount of time spent on the job performing the function; the consequences of not requiring the performance of the function; the terms of a collective bargaining agreement or MOU; and the work experience of past and present incumbents in the position. (3) Accommodation If the individual cannot perform the essential functions despite their disability, is to determine whether reasonable accommodation would enable the individual to perform the essential functions of the position. Accommodation is any change in the work environment or in the way things are customarily done that enables a disabled individual to enjoy equal employment opportunities. Accommodation means modifications or adjustments: 43 (a) to a job application process to enable an individual with a disability to be considered for the position; (b) to the work environment in which a position is performed so that a disabled person can perform the essential functions of the position; and (c) that enable disabled individuals to enjoy equal benefits and privileges of employment as other similarly situated employees without disabilities enjoy. Accommodation includes making existing facilities and equipment used by employees readily accessible to and usable by individuals with disabilities. Accommodation applies to: (a) all employment decisions and to the job application process; (b) all services and programs provided in connection with employment; non-work facilities provided by the agency to all employees; and known disabilities only. Accommodation is not required if: (a) it eliminates essential functions of a position from the disabled individual's job; or adjustments or modifications requested are primarily for the benefit of the disabled individual. (4) Undue Hardship Agency will 'not provide an accommodation that imposes an "undue hardship" on the operation of the agency's business. Undue hardship means significant difficulty or expense incurred in the provision of accommodation. Undue hardship includes but is not limited to financial difficulty. Undue hardship refers to any accommodation that would be unduly costly, extensive, substantial or disruptive, or that would fundamentally alter the nature or operation of the business. Whether a particular accommodation will impose an undue hardship is determined on a case-by-case basis. The following factors will be considered in determining whether an accommodation would creme an undue hardship: the nature and cost of the accommodation; the financial resources of the agency; the number of employees' and the type of operations of the agency, including the composition and functions of its work force. 44 (5) Determining the Appropriate Accommodation If a qualified individual with a disability requests the provision of a reasonable accommodation, the agency shall engage in an in/brmal, interactive process with the disabled person which identifies the precise limitations resulting from the disability and the potential accommodations that could overcome those limitations. The accommodation process shall generally involve five steps. First, the agency shall analyze the particular job at issue and determine its purpose and essential functions. Second, the agency shall consult with the disabled individual to ascertain the precise job-related limitations imposed by the individual's disability. Third, the agency shall consult with the disabled individual to identify potential accommodations. Fourth, the agency shall assess the effectiveness of each potential accommodation with regard to enabling the individual to perform the essential functions of the position. Finally, the agency shall consider the preference of the individual to be accommodated and select and implement the accommodation that is most appropriate for both the employee and the agency. g. Discrimination on the Basis of Disability Discrimination on the basis of disability means: (1) to limit, segregate, or classify a job applicant or employee in a way that may adversely affect opportunities or status because of the applicant's or employee's disability; (2) to participate in a contract which could subject an applicant or employee with a disability to discrimination; (3) to use any standards, criteria or method of administration which could have the effect of discriminating on the basis of disability; (4) to deny equal jobs or benefits because of a disability; (5) to fail to make reasonable accommodations to known physical or mental limitations of an otherwise qualified individual unless it can be shown that the accommodation would impose an undue hardship; (6) to use a selection criteria which excludes a disabled person unless the criteria is job-related and consistent with business necessity; and 45 (7) to fail to use employment tests in a manner that ensures that the test results accurately reflect the applicant's or employee's skills or aptitude for a particular job. 4.4 Complaint Procedure a. A job applicant or employee who believes he or she has been discriminated against on the basis of disability may make a written complaint as soon as possible after the incident to: (a) complainant's immediate supervisor; (b) complainant's department head; or (c) the Human Resources Manager, who has been designated to coordinate agency's efforts to comply with federal and state laws concerning employment discrimination on the basis of disability. In order to facilitate the investigation, the complainant is encouraged to submit the complaint within 30 days of the alleged incident(s). Where reasonable cimumstances prevent the filing of the complaint within this time period, complaints received after this time period may be accepted. b. The complaint shall include: · a description of the offending behavior(s) or violations; · date(s), time(s) and location(s) of incident(s); · name(s) of alleged offender(s); · name(s) of witnesses, if any; and remedy desired. c. The complainant's immediate supervisor or department head shall refer all complaints received to the Human Resources Manager. Upon receipt of a complaint, the Human Resources Manager shall investigate all charges. The investigation shall include interviews with: (a) the complainant; (b) the person(s) allegedly engaged in discrimination, and (c) any other person believed to have relevant knowledge concerning the complaint. e. Upon completion of the investigation, the Human Resources Manager shall review the information gathered through the investigation to determine whether the alleged conduct constitutes discrimination, giving consideration to all factual information, the totality of the circumstances, including the nature of the alleged discriminatory conduct and the context in which the alleged incidents occurred. f. The Human Resources Manager shall then prepare a written report setting forth the result of the investigation and the determination as to whether discrimination occurred. The results of the investigation shall be conveyed 46 to appropriate persons including to the complainant, the person(s) allegedly engaged in discrimination, the supervisor, and the department head. g. If it is determined that discrimination occurred, swift and appropriate disciplinary action will be commensurate with the severity and/or frequency of the offense. h. Reasonable steps shall be taken to protect the victim and other potential victims from further discrimination. i. Reasonable steps shall be taken to protect the victim from retaliation as a result of communicating the complaint. 47 SECTION 5 FAMILY LEAVE Effective August 5, 1993 the Family Leave Act became effective and pertains to all local governments and other employers with more than 50 employees. Family and Medical Leave (FMLA leave) provides employees with the right to take family care and medical leave for up to 12 work weeks during any 12 month period if he/she: 1) has been employed for at least 12 months; and 2) has worked at least 1250 hours during the last 12 months. The city requires an employee to use accrued sick leave which becomes part of the leave entitlement. FMLA leave can be taken because of: 1) The birth of a child of an employee. 2) The placement of a child with an employee in connection with the adoption of a child by an employee. 3) The serious illness of a child of an employee or to care for a parent or a spouse who has a serious health condition; or 4) a serious health condition that makes the employee unable to perform the functions of their position. During any FMLA leave the city must maintain the employee's coverage under any group health plan on the same conditions as coverage would have been provided if the employee had been continuously employed during the entire leave period. Other benefits can be maintained at the employee's cost. If an employee fails to return from leave, the employer has a right to reimbursement for the group health costs during the time of the leave. There are two exceptions to the preceding: 1) The employee is too ill to return; or, 2) The employer believes grievous economic injury will result if that employee is reinstated. An employee should provide as much advance notice as possible of the date of the Family Medical Leave being requested and an estimated duration. The employer shall respond to the leave request as soon as possible. When granting FMLA leave, the employer shall provide the employee with the following notice: I) that the leave will be counted as FMLA leave; 2) any requirements for the employee to provide medical certification; 3) the employee's need to use paid leave where applicable; 4) any requirement of the employee to make payment to maintain benefits and the arrangements for making such payments; 5) any requirements that the employee provide a fitness-for-duty certificate to be restored to employment; 6) the employee's status as "key"'* employee and the potential consequences that restoration may be denied; 7) the employee's right to restoration to the same or an equivalent position upon return from leave; and 8) the employee's potential liability for payment of health insurance premiums paid by the employer during the employee's unpaid leave if the employee fails to return to work after taking leave. ** "key" employee is an employee who is among the highest paid ten percent of all the City of Cupertino employees. 48 SECTION 6 REIMBURSEMENT OF EXPENSES 6.1 Personal Vehicles Employees who are required to use their personal vehicles for city business shall be reimbursed for such use at an appropriate rate to be determined by a schedule adopted by the City Council. Submission of a request for reimbursement must be approved by the department head. Exceptions to the foregoing paragraph are: City Manager, department heads, Recreation Supervisors, Traffic Engineer, Building Official and the Public Information Officer. The pay rate of each includes an allowance for the use of their personal vehicles. However, should any of the identified persons travel in excess of two hundred miles round trip they would be eligible for reimbursement at the established rate. Reimbursements Employees who are required to advance personal funds for conferences, meetings, or the purchase of minor materials and supplies or for other approved services during the performance of or arising out of the duties assigned to the employees work shall be reimbursed for funds so expended. The Appointing Authority may prescribe such administrative rules and regulations governing the allowable kinds and amounts of such reimbursable expenditures and the methods and procedures usable to substantiate and process submitted claims. SECTION 7 SPECIAL CONDITIONS 7.1 Training Programs It shall be the policy of the city to encourage employee participation in training programs which will be of benefit to the employee and the city in the better performance of his/her work and as a means of providing assistance to the employee qualifying for promotional opportunities. The Appointing Authority may prescribe suitable regulations and guidelines under which such programs may be administered. 7.2 7.3 Suggestion System Suggestions of employees relating to the improvement of work related matters shall be encouraged. The means of receiving, processing and implementing such suggestions as welt as the method of giving appropriate recognition thereto shall be as prescribed by the Appointing Authority. Hospitalization, Medical, Dental and Life Insurance Programs It shall be the policy of the city to provide suitable group hospitalization, medical, dental, life insurance programs and income protection under which employees and their dependents may be covered. The needs of the employees shall be given due consideration. 49 7.4 Memorandum of Understanding Rules relating to those matters of mutual interest and concern between city management and city employees which are subject to meeting and conferring in good faith shall be as mutually agreed to between the parties and as approved by the City Council in Memoranda of Understanding. In the absence of such memoranda the rules contained herein shall apply wherever applicable. In the absence of any specific rule on any given matter the City Manager in that capacity or as Appointing Authority shall establish suitable policies by administrative regulations and orders which shall be considered as supplemental hereto unless or until amended or superseded. SECTION 8 WORKPLACE VIOLENCE 8.1 Policy 8.2 8.3 The City of Cupertino is firmly committed to providing a workplace that is free from violence and the threat of violence. In keeping wiuth this commitment, the city has established a strict policy that prohibits any employee from threatening or committing any act of violence in the workplace. Employees are also prohibited from having in their possession weapons including firearms and knives, other than pocket knives or knives commonly used as tools, in the workplace. Definition Workplace Violence includes but is not ;limited to harassment, threats, physical attack, or property damage. Threat is the expression of an intent to cause physical or mental harm. An expression constitutes a threat without regard to whether the party communicating the threat has the present ability to carry it out and without regard to whether the expression is contingent, conditional, or future. Physical Attack is unwanted or hostile physical contact such as hitting, fighting, pushing, shoving, or throwing objects. Property Damage is intentional damage to property that includes property belonging to the City of Cupertino, employees, visitors, or other persons. Zero Tolerance Violence, or the threat of violence, against or by any employee or any other person is not acceptable. 5O 8.4 8.5 Should a non-employee, on City of Cupertino property, demonstrate or threaten violent behavior, he/she may be subject to criminal prosecmion. (2) Should an employee, during working hours, demonstrate or threaten violent behavior, he/she may be subject to disciplinary action up to and including discharge. Violent Acts The following actions are considered violent acts: (1) Striking, punching, slapping or assaulting another person. (2) Fighting or challenging another person to fight. (3) Grabbing, pinching or touching another person in an unwanted way whether sexually or otherwise. (4) Engaging in dangerous, threatening or unwanted horseplay. Possession, use, or threat of use, of a gun, knife, or other weapon of any kind in the workplace, including parking lots, work sites, city vehicles, or while engaged iun activities for the City of Cupertino in other locations. (6) Threatening harm or harming another person, or any other action or conduct that implies the threat of bodily harm. Reporting Violent Acts Any employee who is the victim of any violent, threatening, or harassing conduct in the workplace, any witness to such conduct, or anyone receiving a report of such conduct, whether the perpetrator is a city employee or a non-employee, shall immediately report the incident to their immediate supervisor or other appropriate person in the chain of command. A written report shall immediately be prepared and delivered to the Human Resources Manager. Failure to report a workplace violence situation or file a written report shall be cause for disciplinary action up to and including discharge. 8.6 Workplace Violence Written Report The written report shall be objective and include facts including time, observations, statements made by the parties involved in the workplace violence encounter, names of witnesses to the incident, and other relevant information that may be beneficial to the investigation. 51 8.7 No Retaliation No one, acting in good faith, who initiates a complaint or reports an incident under this policy will be subject to retaliation or harassment. 8.8 Investigation Upon notification of a workplace violence report, the Human Resources Manager shall immediately conduct an investigation. A written report including findings and recommendations shall be submitted to the City Manager. 8.9 Due Process Any employee, if found to be a perpetrator, will be provided due process prior to any disciplinary action pursuant to the provisions of a memoranda of understanding or the Administrative Rules and Regulations of the Personnel Code. 52