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Home My WebLink About26-159 Omnia Partners Public Sector Master Maintnance & Sale Agreement for Multi-Function Printer Support Services 1 MMSA 05.16 103834v2 OMNIA PARTNERS PUBLIC SECTOR MASTER MAINTENANCE & SALE AGREEMENT CUSTOMER INFORMATION Full Legal Name City of Cupertino Address 10300 TORRE AVE City CUPERTINO State CA Zip Code 95014-3202 This OMNIA Partners Public Sector Master Maintenance & Sale Agreement (“Agreement”) sets forth the specific terms and conditions under which Ricoh USA, Inc. (“Ricoh”) agrees to sell the specific equipment, software, and/or hardware (“Products”) and/or provide the services (“Services”) identified on an Order (defined below). This Agreement is executed pursuant to the contract by and between Ricoh and The Regents of the University of California, a C alifornia public corporation (“UC”) on behalf of the University of California; and National Intergovernmental Purchasing Alliance Company, a Delaware corporation d/b/a OMNIA Partners, Public Sector Omnia. and all public agencies, non-profits and higher education entities (“Participating Public Agencies”), having a Purchasing Agreement number 2021002788 and the contract period is from January 26, 2021 to January 25, 2026 (the “Contract Period”), including any and all exercised renewal periods, (the “Contract”). In order to obtain Products and/or Services from Ricoh hereunder, Customer will either: (i) execute an order form (in a form to be provided and executed by Ricoh) referencing this Agreement; or (ii) issue a purchase order to Ricoh (ea ch, an “Order”). Termination of this Agreement shall not, however, alter or otherwise modify the rights or obligations of the parties with respect to any Order placed and accepted prior to such termination. Each Order is separately enforceable as a complete and independent binding agreement, independent of all other Orders, if any. This Agreement shall consist of the terms and conditions of the Contract and this Agreement. As it pertains to this Agreement, the order of precedence of the component parts of the Maintenance Agreement shall be as follows: (a) the terms and conditions of this Agreement, (b) the terms and conditions of any Order, and (c) the terms and conditions of the Contract. The foregoing order of precedence shall govern the interpretation of this Maintenance Agre ement in cases of conflict or inconsistency therein. Terms applicable to Service transactions only: 1. Services. (a) Each Order for Services must identify the specific Services to be performed, including, if applicable, the equipment to be serviced (the “Serviced Products”), the Term (defined in Section 3) of the Service engagement, the location at which Services shall be performed and the applicable Service Charges (defined in Section 4) for such Order. Ricoh will not be responsible to provide Services for Serviced Products in the event the Term and location(s) are not identified on the Order accepted by Ricoh. (b) For maintenance and repair Services, Ricoh will repair or replace in accordance with the terms and conditions of this Agreement and the manufacturer’s specifications, any part of the Serviced Products that becomes unserviceable due to normal usage (other than consumable supplies). Replacemen t parts will be furnished on an exchange basis and will be new, reconditioned or used. All parts removed due to replacement will become the property of Ricoh. (c) The maintenance and repair Services provided by Ricoh under an Order will not include the following: (i) repairs resulting from misuse (including without limitation improper voltage or the use of supplies that do not conform to the manufacturer’s specifications) or the failure to provide, or the failure of , adequate electrical power, air conditioning or humidity control; (ii) repairs made necessary by service performed by perso ns other than Ricoh representatives; (iii) unless covered under an extended hour service contract, service calls or work which Customer requests to be performed outside of Normal Business Hours (defined below) and Service calls or work which Customer requests to be performed on Ricoh Holidays (defined below); (iv) removable cassette, copy cabinet, exit trays, or any item not related to the mechanical or electrical operation of the Serviced Products; (v) consumable supplies such as paper, staples, clear toner and white toner, unless expressly provided for in the applicable Order; (vi) repairs, service calls and/or connectivity of attachments not purchased from Ricoh; (vii) any software, system support or related connectivity unless specified in writing by Ricoh; (viii) parts no longer available from the applicable manufacturer; (ix) electrical work external to the Serviced Products, including problems resulting from overloaded or improper circuits; (x ) installation or de-installation and/or movement of the Serviced Products from one location to another unless specified in writing by Ricoh; (xi) repairs of damage or increase in servi ce time caused by force majeure events; (xii) reconditioning and similar major overhauls of Serviced Products; (xiii) any obligation to remove, delete, preserve, maintain or otherwise safeguard any information, images or content retained by or resident in any Serviced Products, whether through a di gital storage device, hard drive or other electronic medium (“Data Management Services”), unless Customer engages Ricoh to perform such Data Management Services at then-prevailing rates pursuant to an Order for such purpose; and (xiv) engineering changes which provide additional capabilities to the Ricoh Equipment (defined in Section 13) covered herein unless made at Customer’s request and paid at Ricoh’s applicable time and material rates then in effect . Damage to Serviced Products or parts arising from causes beyond the control of Ricoh are not covered by this Agreement. Ricoh may terminate its Service obligations under any Order for Serviced Products that have been modified, damaged, altered or serviced by personnel other than those employed by Ricoh. 2. Service Calls. Unless otherwise specified in an Order, service calls will be made during 9:00am – 5:00pm local service time, Monday through Friday (“Normal Business Hours”) at the installation address shown on the applicable Order. Service does not include coverage on Ric oh holidays, which include New Year’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, the day after Thanksgiving and Christmas Day (collectively, “Ricoh Holidays”). Travel and labor-time for the service calls after Normal Business Hours, on weekends and on Ricoh Holidays, if and when available and only in the event and to the extent that Ricoh agrees to provide such non-standard coverage, will be charged at overtime rates in effect at the time the service call is made. While on-site at any Customer location, Ricoh personnel shall comply with Customer’s reasonable policies pertaining to access, security and use of Customer sites and systems, provided that such policies are provided to Ricoh in advance and in writing and do not conflict with the terms and conditions of this Agreement. 2 MMSA 05.16 103834v2 3. Term; Early Termination. Each Order shall become effective on the delivery and Customer acceptance of the Equipment and/or solution and shall continue for the term specified therein (the “Initial Term”) so long as no ongoing default exists on Customer’s part. At the expiration of the Initial Term or any renewal term, unless Customer provides written notice of its intention not to renew within thirty (30) days of the expiration of the Initial Term or any renewal term, the Order shall automatically renew on a month-to-month basis (any such renewal period together with the Initial Term, the “Term”). In addition to any other rights or remedies which either party may have under this Agreement or at law or equity, either party shall have the ri ght to cancel the Services provided under this Agreement immediately: (i) if the other party fails to pay any fees or charges or any other payments required unde r this Agreement when due and payable, and such failure continues for a period of thirty (30) days after being notified in writing of such failure; or (ii) if the other party fails to perform or observe any other material covenant or condition of this Agreement, and such failure or breach shall continue un -remedied for a period of thirty (30) days after such party is notified in writing of such failure or breach. 4. Service Charges. (a) Service charges (“Service Charges”) will be set forth on an Order. Service Charges will not include any charges for repairs or Service that are otherwise covered by the applicable manufact urer’s limited warranty during the period covered by any such warranty, to the extent Ricoh has agreed with such manufacturer not to charge a customer for any such charges. Customer acknowledges and agrees that: (i) alter ations, attachments, specification changes, or use by Customer of sub-standard supplies that cause excessive service calls may require an increase in Service Charges; (ii) the transfer of the Serviced Products from the location indicated on the applicable Order may result in an increase of Service Charges or the termination of the Order; and (iii) to the extent that Customer requests that Ricoh registers with a third -party vendor prequalification service and Ricoh agrees to register, Customer will be charged for Ricoh’s registration and any other related fees for registering with such service and this Agreement shall be the only terms and conditions to govern such registration and service. Customer shall be responsible for any costs related to freight (including fuel surcharges, which may be imposed from time to time), postage/mailing expense (meter rentals) and/or administrative and processing fees and, to the extent Ricoh pays such costs, C ustomer shall immediately reimburse Ricoh. (b) Unless otherwise specified in an Order, Service Charges are based on standard 8.5x11 images. Ricoh reserves the right to assess additional images charges for non-standard images, including 11x17 images. Customer acknowledges that pricing is based on the prevailing rates at the time of the Order. Unless otherwise expressly agreed to in writing, if the Services extend beyond the Term of the Order, the Service Charges and any rate expressly set forth in the Order may be increased by Ricoh up to fifteen percent (15%) of the then-current Service Charges and rates annually for each year beyond the Term of the Order, and Customer expressly consents to such adjustment without additional notice. 5. Use of Recommended Supplies; Meter Readings. (a) It is not a condition of this Agreement that Customer use only Ricoh-provided supplies. If Customer uses other than manufacturer-recommended supplies, including paper, developer, toner, and fuser oil, and if such supplies are defective or not acceptable for use on the Serviced Products or cause abnormally frequent service calls or service problems, then Ricoh may, at its option, assess a surcharge or terminate the applicable Order with respect to such Serviced Product s. If so terminated, Customer will be offered Service on a “per call” basis at Ricoh’s then- prevailing time and material rates. If Ricoh determines that Customer has used more Ricoh-provided supplies than the manufacturer’s recommended specifications, then Customer will pay reasonable charges for those excess supplies and/or Ricoh may refuse Customer additional supply shipments. (b) Customer is required to provide Ricoh actual and accurate meter readings in accordance with the billing schedule set forth on an Order. Ricoh may, at its discretion and dependent upon Serviced Product capabilities, collect remote meter readings and utilize equipment monitoring services using automatic meter reading solutions (“AMR”). This may allow for automated meter reading and submission, automatic placement of low toner alerts, automatic placement of service calls in the event of a critical Serviced Product failure and may enable firmware upgrades. The meter count and other information collected by AMR (“Data”) is sent via the internet to remote servers some of which may be located outside the U.S. AMR cannot and does not collect Customer document content. Ricoh uses reasonably available technology to maintain the security of the Data; however, Customer acknowledges that no one can guaranty security of information maintained on computers and on the internet. Ricoh retains full rights to the Data (but not Customer documents or information), which it or its authorized third parties may use to service the Serviced Products. Ricoh may also use the Data for its normal business purposes including product development and marketing research, however, the Data will not be provided to any non-Ricoh third party in a form that personally identifies the Customer. Ricoh may dispose of the Data at any time and without notice. AMR technology is the confidential and proprietary information of Ricoh and/or its licensors protected by copyright, trade secret and other laws and treaties. Ricoh retains full title, ownership an d all intellectual property rights in and to AMR. (c) If an actual and accurate meter reading is not supplied to Ricoh in accordance with the billing schedule set forth on an Orde r, Ricoh may calculate an estimated meter reading from previous meter readings and Customer agrees to pay Service Charges based on such calculated estimate. Appropriate adjustments will be made by Ricoh in a subsequent billing cycle following Customer providing actual and accurate meter readin gs. If Ricoh contacts Customer to obtain a meter reading, then Ricoh may assess an administrative fee in an amount equal to fifteen dollars ($15.00) per meter reading collected per billing period for the time and expense associated with meter collection activity in addition to the Service Charges. If Ricoh visits Customer location to obtain a meter reading, Ricoh may assess a fee according to the hourly service charge rate. 6. Connectivity and Professional Services. Customer may acquire connectivity, IT and professional services from Ricoh (“Professional Services”) by executing and delivering to Ricoh an Order setting forth the specific services to be provided. Ricoh shall provide the Professional Services at Customer’s location(s) or on a remote basis as set forth in the Order. Customer shall provide Ricoh with such access to its facilities, networks and systems as may be reasonably necessary for Ricoh to perform the Professional Services. Customer acknowledges that Ricoh’s performance of the Professional Services is dependent upon Customer’s timely and effective performance of its responsibilities as set forth in the Order. Estimated delivery and/or service schedules contained in any Order are non-binding estimates. Intellectual property rights, if any, arising from the Professional Services provided under any Order shall remain the property of Ricoh. Unless connectivity Services are specifically identified in the Order as part of the Services to be performed by Ricoh, Ricoh shall have no obligation to perform and no responsibility for the connection of any hardware or software to any Customer network or system. 7. Customer Obligations. Customer agrees to provide a proper place for the use of the Serviced Products, including but not limited to, electric servic e, as specified by the manufacturer. Customer will provide adequate facilities (at no charge) for use by Ricoh representatives in connection with the Service of the Serviced Products hereunder within a reasonable distance of the Serviced Products. Customer agrees to prov ide such access to its facilities, networks and systems as may be reasonably necessary for Ricoh to perform its Services, including but not limited to “360 degree” service access to the Serviced Products. Customer will provide a key operator for the Serviced Products and will make operators available for instruction in use and care of the Serviced Products. Unless otherwise agreed upon by Ricoh in writing or designated in the applicable Order, all supplies for use with the Serviced Products will b e provided by Customer and will be available “on site” for servicing. Customer agrees that (i) any equipment not serviced by Ricoh which utilizes identical supplies to the Serviced Product s must be covered under a separate inclusive non-Ricoh service program; and (ii) any Serviced Products under one Ricoh Service Level may not utilize any supplies provided to other Serviced Products with a different Ricoh Service Level (i.e., no sharing of supplies across different Ricoh Service Levels). 3 MMSA 05.16 103834v2 8. Insurance. Each party certifies that it maintains, through self-insurance or otherwise, reasonable amounts of general liability, auto and personal property insurance, and workers’ compensation insurance in the amount required by law, and that such insurance will remain in effect during the Term of an Order. Such insurance shall be primary and non-contributory. Limits provided may not be construed to limit liability. 9. Indemnification. Each party (“Indemnifying Party”) shall indemnify, defend and hold harmless the other (“Indemnified Party”) from all third-party claims incurred by the Indemnified Party arising out of the death or bodily injury of any agent, employee, or business invite e of the Indemnified Party, or the damage, loss, or destruction of any tangible property of the Indemnified Party to the extent proximately caused by the negligent acts or omissions or willful misconduct of the Indemnifying Party, its employees, or agents. Without intending to create any limitation relating to the s urvival of any other provisions of this Agreement, Ricoh and Customer agree that the terms of this paragraph shall survive the expiration or earlier termination of this Agreement. Each party shall promptly notify the other in the event of the threat or initiation of any clai m, demand, action or proceeding to which the indemnification obligations set forth in this Section may apply. Terms applicable to Product sale transactions only: 10. Order; Delivery and Acceptance. Each Order for Products must identify the Products, the Product delivery location and the applicable Product charges. Ricoh will not be obligated to sell or deliver Products where such information is not provided in the applicable Order. Customer shall be responsible for all installation, transportation and rigging expenses. Customer agrees to confirm delivery of all Products covered by each Order when the same is delivered by signing a delivery and acceptance certificate or written delivery acknowledgement. Payment for accepted purchased Products will be due and payable in accordance with this Agreement and shall not be contingent on installation of software or performance of Professional Services. Orders shall not be cancelable by Customer following acceptance by Ricoh. Ricoh reserves the right to make Product deliveries in installments. All such installments shall be separately invoiced and paid for when due, without regard to subsequent deliveries. Delay in delivery of any installment shall not relie ve Customer of its obligation to accept remaining installments and remit payments as invoiced by Ricoh. Ricoh reserves the right at any time to revoke any credit extended to Customer because of Customer’s failure to pay for any Products when due or for any other credit reason. Any installation, transportation or rigging charges must be expressly identified in the applicable Order. 11. Title; Risk of Loss. Unless otherwise agreed upon by both parties in writing, Products are deemed delivered and title passes to Customer: (i) upon delivery by Ricoh to common carrier; or (ii) in the case of an arranged delivery by a local Ricoh installation vehicle, upon delivery by such vehicle to Customer shipping point. Upon delivery in either case, Customer assumes all risk of theft, loss or damage to the Products, no matter how occasioned. 12. Returns; Damaged Products. No Products may be returned without Ricoh’s prior written consent. Only consumable goods invoiced within sixty (60) days will be considered for return. On authorized returns, Customer agrees to pay a restocking charge equivalent to thirty percent (30%) of the purch ase price. Products returned without written authorization from Ricoh may not be accepted by Ricoh and is the sole responsibility of Customer. All nonsaleable merchandise (that has been opened or partially used) will be deducted from any credit due to Customer. All claims for damaged Products or delay in delivery shall be deemed waived unless made in writing and delivered to Ricoh within five (5) days after receipt of Products. Terms applicable to all transactions: 13. Warranty. Ricoh agrees to perform its Services in a professional manner, consistent with applicable industry standards. Ricoh will re-perform any Services not in compliance with this warranty and brought to Ricoh’s attention in writing within a reasonable time, but in no event mo re than thirty (30) days after such Services are performed, which shall be an exclusive remedy for such non -compliance. For any Products manufactured by Ricoh (“Ricoh Equipment”), Ricoh further warrants that, at the time of delivery and for a period of ninety (90) days thereafter the Ricoh Equipment will be in good working order and will be free from any defects in material and workmanship. Ricoh’s obligations under this warranty are limited solely to the repair or replacement (at Ricoh’s option) of parts proven to be defective upon inspection. The foregoing warranty shall not apply if (a) the Ricoh Equipment is installed, wired, modified, altered, moved or serviced by anyone other than Ricoh, (b) the Ricoh Equipment is installed, stored and utilized and/or maintained in a mann er not consistent with Ricoh specifications, (c) a defective or improper non-Ricoh accessory or supply or part is attached to or used in the Ricoh Equipment, or (d) the Ricoh Equipment is relocated to any place where Ricoh services are not available. CUSTOMER ACKNOWLEDGES THAT THE LIMITED WARRANTY CONTAINED HEREIN DOES NOT ASSURE UNINTERRUPTED OPERATION AND USE OF THE RICOH EQUIPMENT. In connection with any other Product sale, Ricoh shall transfer to Customer any Product warranties made by the applicable Product manufacturer, to the extent transferab le and without recourse, and Ricoh makes no additional warranty or guaranty with respect to any such third-party Products. Physical or electronic copies of any applicable Product warranty will be delivered by Ricoh to Customer only upon Customer’s specific written request. Customer agrees to comply with any applicable license agreement or license terms relating to intangible property or associated services included in any Serviced Products or Products, such as s oftware licenses and/or prepaid data base subscription rights (“Software License”), whether pursuant to writte n, click-through, shrink-wrap or other agreements for such purpose, with the licensor of the software (“Software Supplier”). Ricoh has no right, title or interest in any third -party software. Customer is solely responsible for entering into Software Licenses with the applicable Software Supplier and acknowledges that its rights and obligations with respect to such software as well as those of the Software Supplier are solely as set forth in such Software Licenses. EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT, RICOH DISCLAIMS ALL WARRANTIES AND REPRESENTATIONS, EXPRESS OR IMPLIED, OF ANY NATURE WHATSOEVER, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR USE, OR FITNESS FOR A PARTICULAR PURPOSE. 4 MMSA 05.16 103834v2 14. Limitations. IN NO EVENT SHALL EITHER PARTY BE LIABLE TO THE OTHER PARTY FOR CONSEQUENTIAL, INCIDENTAL, PUNITIVE OR INDIRECT DAMAGES, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. EXCEPT FOR CUSTOMER’S PAYMENT OBLIGATIONS HEREIN AND ANY LIABILITY RESULTING FROM THE INDEMNIFICATION OBLIGATIONS SET FORTH IN SECTION 9 HEREIN, THE AMOUNT OF ANY DIRECT LIABILITY OF A PARTY TO THE OTHER OR ANY THIRD-PARTY, FOR ONE OR MORE CLAIMS ARISING FROM OR RELATING TO THIS AGREEMENT, SHALL NOT EXCEED, IN THE AGGREGATE, THE AMOUNT PAID TO RICOH FOR THE PERFORMANCE OF SERVICES UNDER THIS AGREEMENT DURING THE TWELVE-MONTH PERIOD PRECEDING THE DATE ON WHICH THE CLAIM AROSE. IN NO EVENT SHALL RICOH BE LIABLE TO CUSTOMER FOR ANY DAMAGES RESULTING FROM OR RELATED TO ANY FAILURE OF ANY SOFTWARE PROVIDED HEREUNDER, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA, OR DELAY OF DELIVERY OF SERVICES UNDER THIS AGREEMENT. RICOH ASSUMES NO OBLIGATION TO PROVIDE OR INSTALL ANY ANTI-VIRUS OR SIMILAR SOFTWARE AND THE SCOPE OF SERVICES CONTEMPLATED HEREBY DOES NOT INCLUDE ANY SUCH SERVICES. 15. Payment; Taxes. Payment terms are net thirty (30) days. If invoices are unpaid and overdue, Customer agrees to pay Ricoh a late charge of one and one-half percent (1.5%) per month on any unpaid amounts or the maximum allowed by law, whichever is less, and in addition shall pay Ricoh all costs and expenses of collection, or in the enforcement of Ricoh’s rights hereunder, including, but not limited to, reasonable internal and external legal costs only to the extent awarded by a court of competent jurisdiction. whether or not suit is brought. Ricoh has no obligation to use Customer’s invoicing or billing portals, processes, methods or invoicing formats specific to Customer billing requirements. All remedies hereunder or at law are cumulative. Except to the extent of any applicable and validated exemption, Customer agrees to pay any applicable taxes that are levied on or payable as a result of the use, sale, possession or ownership of the Products and/or Services covered hereunder, other than income taxes of Ricoh. 16. Default. In addition to any other rights or remedies which either party may have under this Agreement or at law or equity, either part y shall have the right to cancel the applicable Services specified in an Order made pursuant to this Agreement immediately: (i) if the other party fails to pay any fees or charges or any other payments required under the Order when due and payable, and such failure continues for a period of ten (10) days after being notified in writing of such failure; or (ii) if the other party fails to perform or observe any other material covenant or condition of this Agreement as incorporated into the Order, and such failure or breach shall continue un-remedied for a period of thirty (30) days after such party is notified in writing of such failure or breach; or (iii) if the other party becomes insolvent, dissolves, or assigns its assets for the benefit of i ts creditors, or files or has filed against it any bankruptcy or reorganization proceeding. Failure to permit Ricoh to repair or replace the Serviced Products shall constitute a material breach of this Agreement and excuse Ricoh from any and all future performance hereunder. Except as expressly permitted by this Agreement, no refund or credit will be given for any early termination of this Agreement or any Order. If Customer defaults in its obligations hereunder, Ricoh may, in addition to any other remedies available at law or equity, require Customer to immediately pay to Ricoh all past due payments under all Orders. 17. Non-Solicitation; Independent Contractors. Customer agrees that during the Term of any Order and for a period of one (1) year after termination or expiration of the last Order to be executed hereunder, it shall not directly or indirectly solicit, hire, or otherwise ret ain as an employee or independent contractor any employee of Ricoh that is or was involved with or part of the Services. Notwithstanding the foregoing, nothing in this Agreement shall prohibit any employee of Ricoh from responding to a general employment advertisement, job posting, or other public recruitment effort initiated by Customer. The relationship of the parties is that of independent contractors. 18. Assignment; Force Majeure. Customer shall neither assign any right or interest arising under this Agreement nor delegate any obligations hereunder, whether voluntarily or by process of law, without the prior written consent of Ricoh. Any such attempted assignment or delegation shall be void. Ricoh shall not be liable for failure to deliver or delays in delivery o f Products or Services occasioned by causes beyond Ricoh’s control, including without limitation, strikes, lockout, fires, embargoes, war or other outbreak of hostilities, inability to obtain materials or shipping space, re ceipt of orders in excess of Ricoh’s or its supplier’s then-scheduled production capacity, machinery breakdowns, delays of carrier or suppliers, governmental acts and regulations, unavailability of Services, personnel or materials or other causes beyond Ricoh’s control. 19. Electronic Signatures. Each party agrees that electronic signatures of the parties on this Agreement and any Order will have the same force and effect as manual signatures. 20. Governing Law; Entire Agreement. This Agreement shall be governed by and construed and interpreted in accordance with the laws of the State where the Customer’s principal place of business or residence is located both as to interpretation and performance, without regard to its choice o f law requirements. The Uniform Computer Information Transactions Act shall not apply to this Agreement. This Agreement constitutes the entire agreement between the parties with respect to the subject matter contained in this Agreement, supersedes all proposals, oral and written, and all other communications between the parties relating to the Products and Services and may not be amended except in writing and signed by an officer or authorized representative of both parties. Customer agrees and acknowledges that it has not relied on any representation, warranty or provision not explicitly contain ed in this Agreement, whether in writing, electronically communicated or in oral form. Any and all representations, promises, warranties, or statements by any Ricoh agent, employee or representative, including but not limited to, statements or representations made in sales presentations or sales proposals that differ in any way from the terms of this Agreement shall be given no force or effect. In the event of any conflict or inconsistency between the terms and conditions set forth in this Agreement and those contained in any Order, the terms and conditions of the Order shall control; provided, however, purchase orders issued to Ricoh for Products and/or Services, even if they do not expressly reference or incorporate this Agreement, shall : (i) be subject to this Agreement; (ii) serve only to identify the Products and/or Services (along with pricing and quantities) ordered; and (iii) not be deemed to alter or otherwise modify the terms and conditions of this Agreement. The delay or failure of either party to enforce at any time any of the provisions of this Agreement shall in no way be construed to be a waiver of such provision or affect the right of such party thereafter to enforce each and every provision of this Agreement. If any provision of this Agreement is held to be invalid or unenforceable, this Agreement shall be construed as though it did not contain the particular provision held to be invalid or unenforceable. Ricoh may accept any Order under this Agreement by either its signature or by commencing performance (e.g. Product delivery, initiating Services, etc.). Ricoh may accept or reject any order in the exercise of its discretion and may rely upon each order submitted by Customer as a binding commitment. No local, general or trade custom or usage or course of prior dealings between the parties shall be r elevant to supplement or explain any term used herein. Ricoh shall comply with all applicable laws in its performance under this Agreement in delivering Products and Services . This Agreement may 5 MMSA 05.16 103834v2 be executed in one or more counterparts which, taken together, shall constitute one and the same original document. Any notices required under this Agreement should be sent to: Ricoh USA, Inc., 3920 Arkwright Road Macon, GA 31210 Attn: Quality Assurance. 21 Service Levels. (a) Response Time. Ricoh will provide a one hour (1) phone response to service calls measured from receipt of the Customer’s call. Ricoh service technicians will meet a four (4) business hour response time for all Customer service calls located within a ma jor metropolitan area and eight (8) hour average response time for all Customer service calls located fifty (50) miles or greater from a Ricoh service center. Re sponse time is measured in aggregate for all Equipment covered by the Order. (b) Uptime. Ricoh will service the Equipment provided under an Order to be operational with a quarterly uptime average of 95% (based on manufacturer’s performance standards and an 8-hour day, during Normal Business Hours), excluding preventative and interim maintenance time. Downtime will begin at the time Customer places a service call to Ricoh. Customer agrees to make the Equipment available to Ricoh for scheduled preventa tive and interim maintenance. Customer further agrees to give Ricoh advance notice of any critical and specific uptime needs Custo mer may have so that Ricoh can schedule with Customer interim and preventative maintenance in advance of such needs. (c) Replacement of Equipment. Should a unit of Equipment or an accessory not be able to be maintained in conformance with manufacturer’s specifications, Ricoh shall, at its own expense, replace such Equipment with another unit of the same product designation as t hat Equipment and Ricoh shall bear all installation, transportation, removal and rigging charges in connection with the installatio n of such replacement unit; provided, however that (a) the replacement unit may be a reconditioned or otherwise used unit rather than a new unit; and (b) if a replacement unit of the same product designation as the unit of Equipment it replaces is not available, the replacement unit may be a product of substantially similar or greater capabilities. CITY OF CUPERTINO RICOH USA, INC. A Municipal Corporation By By Name Name Title Title Date Date APPROVED AS TO FORM: Michael K. Woo Senior Assistant City Attorney ATTEST: LAUREN SAPUDAR City Clerk Date Grant Lawson Grant Lawson Region Vice President 09/15/2026 Michael K Woo Teri Gerhardt Teri Gerhardt CTO 09/21/2026 Lauren Sapudar 09/21/2026 ORDER AGREEMENT Sales Type: CASH Master Maintenance and Sale Agreement Number: MMSA36582300 Master Maintenance and Sale Agreement Date: EQUIPMENT BILL TO INFORMATION Customer Legal Name: City of Cupertino Address Line 1: 10300 TORRE AVE Contact: tommy yu Address Line 2: Phone: (408)777-3200 City: CUPERTINO E-mail: TommyY@cupertino.gov ST/Zip: CA/95014-3202 County: SANTA CLARA Fax: PO Included PO# TS PO# (if applicable) Sales Tax Exempt (Attach Valid Exemption Certificate) Add to Existing Service Contract # Syndication Yes Fixed Rate Service Term 60 Months PS Service (Subject to and governed by additional Terms and Conditions) Annual Escalation (after initial Fixed term) 15% IT Service (Subject to and governed by additional Terms and Conditions) SERVICE INFORMATION SERVICE BILL TO INFORMATION Customer Legal Name: City of Cupertino Address Line 1: 10300 TORRE AVE Contact: tommy yu Address Line 2: AP Phone: (408)777-3200 City: CUPERTINO E-mail: TommyY@cupertino.gov ST/Zip: CA /95014-3202 County: SANTA CLARA Fax: Service Term (Months) Base Billing Frequency Overage Billing Frequency Service Type 60 Months QUARTERLY QUARTERLY GOLD SHIP TO / PRODUCT INFORMATION Product Description QTY Service Level 11 x 17 B/W Allowance QUARTERLY B/W Ovg Color Allowance QUARTERLY Color Ovg Service Base QUARTERLY Sell Price Ext.Sell Price Ship To / Equipment Address Contact Info RICOH IMC4510 CONFIGURABLE PTO MODEL 1 GOLD Double Click 6000 .0078 3219 .0529 $142.47 10300 TORRE AVE CUPERTINO CA 95014-3202 US tommy yu (408)777-3200 TommyY@cupertino.gov RICOH IMC6010 CONFIGURABLE PTO MODEL 11 GOLD Double Click 66000 .0078 35343 .0529 $1,320.00 10300 TORRE AVE CUPERTINO CA 95014-3202 US tommy yu (408)777-3200 TommyY@cupertino.gov Version#1.1 Page 1 of 3 36582300 Docusign Envelope ID: 5D61E1C2-9981-8B4C-803A-5F6985BB437F RICOH IMC7010 CONFIGURABLE PTO MODEL 1 GOLD Double Click 6000 .0064 3219 .0456 $19.88 10300 TORRE AVE CUPERTINO CA 95014-3202 US tommy yu (408)777-3200 TommyY@cupertino.gov RICOH IM430FSE CONFIGURABLE PTO MODEL 1 SILVER Double Click 6000 .01 0 0 $60.00 10300 TORRE AVE CUPERTINO CA 95014-3202 US tommy yu (408)777-3200 TommyY@cupertino.gov RICOH IMC6010 CONFIGURABLE PTO MODEL 1 GOLD Double Click 6000 .0078 3219 .0529 $139.56 10300 TORRE AVE CUPERTINO CA 95014-3202 US tommy yu (408)777-3200 TommyY@cupertino.gov BASIC CONNECTIVITY / PS / IT SERVICES INFORMATION BASIC CONNECTIVITY / PS / IT Services Description QTY Sell Price Ext.Sell Price [OOD]TS NO CHARGE BASIC INITIAL TRAINING CONTRACTED PRICE LIST 30 $0.00 $0.00 RETURN CHARGE - SEGMENT 2 OR GREATER DEVICES 1 $0.00 $0.00 RETURN CHARGE - SEGMENT 2 OR GREATER DEVICES 1 $0.00 $0.00 RETURN CHARGE - SEGMENT 2 OR GREATER DEVICES 1 $0.00 $0.00 RETURN CHARGE - SEGMENT 2 OR GREATER DEVICES 1 $0.00 $0.00 RETURN CHARGE - SEGMENT 2 OR GREATER DEVICES 1 $0.00 $0.00 RETURN CHARGE - SEGMENT 2 OR GREATER DEVICES 1 $0.00 $0.00 RETURN CHARGE - SEGMENT 2 OR GREATER DEVICES 1 $0.00 $0.00 RETURN CHARGE - SEGMENT 2 OR GREATER DEVICES 1 $0.00 $0.00 TS IMPLEMENTATION NETWORK & SCAN CONNECT - SEG BC4 1 $0.00 $0.00 RETURN CHARGE - SEGMENT 2 OR GREATER DEVICES 1 $0.00 $0.00 RETURN CHARGE - SEGMENT 2 OR GREATER DEVICES 1 $0.00 $0.00 TS IMPLEMENTATION NETWORK & SCAN CONNECT - SEG BC4 11 $0.00 $0.00 RETURN CHARGE - SEGMENT 2 OR GREATER DEVICES 1 $0.00 $0.00 TS IMPLEMENTATION NETWORK & SCAN CONNECT - SEG BC4 1 $0.00 $0.00 RETURN CHARGE - SEGMENT 2 OR GREATER DEVICES 1 $0.00 $0.00 TS IMPLEMENTATION NETWORK & SCAN - PRINTER 1 $0.00 $0.00 RETURN CHARGE - SEGMENT 2 OR GREATER DEVICES 1 $0.00 $0.00 TS IMPLEMENTATION NETWORK & SCAN CONNECT - SEG BC4 1 $0.00 $0.00 RETURN CHARGE - SEGMENT 2 OR GREATER DEVICES 1 $0.00 $0.00 Version#1.1 Page 2 of 3 36582300 Docusign Envelope ID: 5D61E1C2-9981-8B4C-803A-5F6985BB437F ORDER TOTALS Service Type Offerings: Product Total: Gold: Includes all supplies and staples. Excludes paper. Silver: Includes all supplies. Excludes paper and staples. Bronze: Parts and labor only. Excludes paper, staples and supplies. BASIC CONNECTIVITY / PS / IT Services : $0.00 BuyOut After Promotions: $0.00 Additional Provisions: Insert ANY additional provisions here Grand Total: (Excludes Tax) CUSTOMER Accepted: Ricoh USA, Inc. By: X \s1\ By: Authorized Signer Signature Authorized Signer Signature Printed Name: \n1\ Printed Name: Title: \t1\ Date: \d1\ Title: Date: Version#1.1 Page 3 of 3 36582300 Grant Lawson Grant Lawson Region Vice President 09/15/2026 Teri Gerhardt Teri Gerhardt CTO SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. INSURER(S) AFFORDING COVERAGE INSURER F : INSURER E : INSURER D : INSURER C : INSURER B : INSURER A : NAIC # NAME:CONTACT (A/C, No):FAX E-MAILADDRESS: PRODUCER (A/C, No, Ext):PHONE INSURED REVISION NUMBER:CERTIFICATE NUMBER:COVERAGES IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. OTHER: (Per accident) (Ea accident) $ $ N / A SUBR WVD ADDL INSD THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. *LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. LIMITS SHOWN ARE INCLUSIVE OF AMOUNTS REQUESTED BY THE CERTIFICATE HOLDER AND MAY NOT REFLECT POLICY LIMIT AMOUNTS IN EXCESS OF THOSE REQUESTED. *Not Applicable in WY $ $ $ $PROPERTY DAMAGE BODILY INJURY (Per accident) BODILY INJURY (Per person) COMBINED SINGLE LIMIT AUTOS ONLY AUTOSAUTOS ONLY NON-OWNED SCHEDULEDOWNED ANY AUTO AUTOMOBILE LIABILITY Y / N WORKERS COMPENSATION AND EMPLOYERS' LIABILITY OFFICER/MEMBER EXCLUDED? (Mandatory in NH) DESCRIPTION OF OPERATIONS below If yes, describe under ANY PROPRIETOR/PARTNER/EXECUTIVE $ $ $ E.L. DISEASE - POLICY LIMIT E.L. DISEASE - EA EMPLOYEE E.L. EACH ACCIDENT EROTH-STATUTEPER LIMITS(MM/DD/YYYY)POLICY EXP(MM/DD/YYYY)POLICY EFFPOLICY NUMBERTYPE OF INSURANCELTRINSR DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required) EXCESS LIAB UMBRELLA LIAB $EACH OCCURRENCE $AGGREGATE $ OCCUR CLAIMS-MADE DED RETENTION $ $PRODUCTS - COMP/OP AGG $GENERAL AGGREGATE $PERSONAL & ADV INJURY $MED EXP (Any one person) $EACH OCCURRENCE DAMAGE TO RENTED $PREMISES (Ea occurrence) COMMERCIAL GENERAL LIABILITY CLAIMS-MADE OCCUR GEN'L AGGREGATE LIMIT APPLIES PER: POLICY PRO-JECT LOC CERTIFICATE OF LIABILITY INSURANCE DATE (MM/DD/YYYY) CANCELLATION AUTHORIZED REPRESENTATIVE ACORD 25 (2025/12) © 1988-2025 ACORD CORPORATION. All rights reserved. CERTIFICATE HOLDER The ACORD name and logo are registered marks of ACORD HIRED AUTOS ONLY Willis Towers Watson Northeast, Inc. 4031 Aspen Grove Drive, 4th Floor, Suite 450 Franklin, TN 37067 USA Ricoh Americas Holdings, Inc. Ricoh USA, Inc. 300 Eagleview Blvd., Suite 200 Exton, PA 19341 Certificate Holder is included as an Additional Insured as respects to General Liability, Auto Liability and Umbrella/Excess Liability where required by written contract. General Liability, Auto Liability and Umbrella/Excess Liability policies shall be Primary and Non-contributory with any other insurance in force for or which may be purchased by Additional Insured where required by written contract. City of Cupertino 10300 Torre Ave Cupertino, CA 95014 Page 1 of 2 08/20/2026 WTW Certificate Center 1-877-945-7378 1-888-467-2378 certificates@wtwco.com Sompo America Insurance Company Tokio Marine America Insurance Company Safety National Casualty Corporation 11126 10945 15105 W47694504 1,000,000 500,000 15,000 1,000,000 2,000,000 2,000,000 1,000,000 Y Y AGL30038682203 06/01/2026 06/01/2027 06/01/202706/01/2026YYAAL30020107704A A B C B B&M and EDP Coverage 10,000 Y No Special Form-Real & Personal Property-Including Flood, Equip, Y CU6402167-18 06/01/2026 LDC4054740Y 06/01/2026 SCP 6480056-16 06/01/2026 06/01/2027 06/01/2027 Policy Limit06/01/2027 Deductible Replacement Cost BI/EE is covered $100,000 $5,000,000 5,000,000 5,000,000 2,000,000 2,000,000 2,000,000 457557630500651SR ID:BATCH: ACORD 101 (2008/01) The ACORD name and logo are registered marks of ACORD © 2008 ACORD CORPORATION. All rights reserved. THIS ADDITIONAL REMARKS FORM IS A SCHEDULE TO ACORD FORM, FORM NUMBER:FORM TITLE: ADDITIONAL REMARKS ADDITIONAL REMARKS SCHEDULE Page of AGENCY CUSTOMER ID: LOC #: AGENCY CARRIER NAIC CODE POLICY NUMBER NAMED INSURED EFFECTIVE DATE: Ricoh Americas Holdings, Inc. Ricoh USA, Inc. 300 Eagleview Blvd., Suite 200 Exton, PA 19341 Waiver of Subrogation applies in favor of Additional Insureds with respects to General Liability, Auto Liability, Umbrella/Excess Liability and Workers Compensation where required by written contract and as permitted by law. 2 2 Willis Towers Watson Northeast, Inc. See Page 1 See Page 1 See Page 1 See Page 1 25 Certificate of Liability Insurance W47694504CERT:4575576BATCH:30500651SR ID: CG 20 26 12 19 © Insurance Services Office, Inc., 2018 COMMERCIAL GENERAL LIABILITY CG 20 26 12 19 THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. ADDITIONAL INSURED – DESIGNATED PERSON OR ORGANIZATION COMMERCIAL GENERAL LIABILITY COVERAGE PART SCHEDULE Name Of Additional Insured Person(s) Or Organization(s): WHERE REQUIRED BY WRITTEN CONTRACT Information required to complete this Schedule, if not shown above, will be shown in the Declarations. A. Section II – Who Is An Insured is amended to include as an additional insured the person(s) or organization(s) shown in the Schedule, but only with respect to liability for "bodily injury", "property damage" or "personal and advertising injury" caused, in whole or in part, by your acts or omissions or the acts or omissions of those acting on your behalf: 1.In the performance of your ongoing operations; or 2.In connection with your premises owned by or rented to you. However: 1.The insurance afforded to such additional insured only applies to the extent permitted by law; and 2.If coverage provided to the additional insured is required by a contract or agreement, the insurance afforded to such additional insured will not be broader than that which you are required by the contract or agreement to provide for such additional insured. B.With respect to the insurance afforded to these additional insureds, the following is added to Section III – Limits Of Insurance: If coverage provided to the additional insured is required by a contract or agreement, the most we will pay on behalf of the additional insured is the amount of insurance: 1.Required by the contract or agreement; or 2.Available under the applicable limits of insurance; whichever is less. This endorsement shall not increase the applicable limits of insurance. This endorsement modifies insurance provided under the following: Page 1 of 1 POLICY NUMBER: AGL30038682203 EFFECTIVE: 6/1/2026 Includes copyrighted material of Insurance Services Office, Inc. with its permission. SCA 01 002 (0718)Page 1 of 4 This Endorsement Changes the Policy. Please Read It Carefully. COMMERCIAL AUTOMOBILE ENHANCEMENT This endorsement modifies coverage provided under the following: BUSINESS AUTO COVERAGE FORM 1. BROADENED INSURED COVERAGE Under Section II - COVERED AUTOS LIABILITY COVERAGE , the following changes are made: A. BROAD NAMED INSURED The following is added to A. Coverage, paragraph 1. Who Is An Insured : d.Any legally incorporated entity of which you own more than 50% of the voting stock on the effective date of this coverage part is an insured. B.ADDITIONAL INSUREDS - BY CONTRACT, AGREEMENT OR PERMIT The following is added to A. Coverage, paragraph 1. Who Is An Insured : e. Any person or organization, not otherwise identified as an “insured” in this coverage or by endorsement to this coverage, that you are required by written contract, written agreement or written permit to name as an “insured”. However, such person or organization is an “insured” only: (1) With respect to the operation, maintenance or use of a covered “auto”; and (2) For “bodily injury” or “property damage” caused by an “accident” which takes place after: (a) You executed the written contract or written agreement; or (b) The permit has been issued to you. The insurance provided under item B. above applies on a primary basis if that is required by the written contract, written agreement or written permit. Coverage under this provision is limited to the minimum limits of liability stipulated in that written contract, written agreement or written permit or the amount of loss not to exceed the Limit of Liability shown in the Declarations, whichever is less. C. EMPLOYEES AS INSUREDS The following is added to A. Coverage, paragraph 1. Who Is An Insured : f. Any “employee” of yours is an “insured” while using a covered “auto” you don’t own, hire or borrow in your business or your personal affairs. D. FELLOW EMPLOYEE COVERAGE B. Exclusions, paragraph 5. Fellow Employee is deleted and replaced with the following: This Endorsement Changes the Policy.Please Read It Carefully DESIGNATED INSURED -PRIMARY AND NON-CONTRIBUTORY BASIS This endorsement modifies coverage provided under the following BUSINESS AUTO COVERAGE FORM With respect to coverage provided by this endorsement,the provisions of the Coverage Form apply unless modified by this endorsement. This endorsement identifies person(s)or organization(s)who are "insureds"under the Who Is An Insured provision of the Coverage Form.This endorsement does not alter coverage provided in the Coverage Form. This endorsement changes the policy effective on the inception date of the policy unless another date is indicated below. SCHEDULE Name of Person(s)or Organization(s): WHERE REQUIRED BY WRITTEN CONTRACT (If no entry appears above,information required to complete this endorsement will be shown in the Declarations as applicable to the endorsement.) 1.Each person or organization shown in the Schedule is an "insured"for Covered Autos Liability Coverage,but only to the extent that person or organization qualifies as an "insured"under the Who Is An Insured provision contained in Section II of the Coverage Form. 2.The insurance provided by this endorsement applies on a primary and non-contributory basis,regardless of items a.and d.under the Other Insurance provision contained in Section IV -Business Auto Conditions of the Coverage Form,if that is required by written contract,written agreement or written permit with you that is in effect during the policy period and is signed and executed before any damage or "loss"occurs.Coverage under this endorsement is limited to the minimum limits of liability stipulated in that written contract,written agreement or written permit or the amount of loss not to exceed the Limit of Liability shown in the Declarations,whichever is less. Effective Date: SCA02 0241013 Includes copyrighted material of Insurance Services Office,Inc.with its permission. Page 1 of 1 This endorsement forms a part of Policy Number: Insured: RICOH AMERICAS HOLDINGS, INC. AAL30020107704 06/01/2026 SCA 01 002 (0718)Page 3 of 4 4. WAIVER OF SUBROGATION The following is added to Section IV - BUSINESS AUTO CONDITIONS , A. Loss Conditions , paragraph 5. Transfer of Rights of Recovery Against Other To Us : If the insured has waived those rights prior to the “accident” or “loss”, our rights are waived also. 5. UNINTENTIONAL ERRORS AND OMISSIONS The following is added to Section IV - BUSINESS AUTO CONDITIONS , B. General Conditions, paragraph 2. Concealment, Misrepresentation Or Fraud : We will not disclaim coverage under this Coverage Part if you fail to disclose all hazards existing as of the inception date of the policy, provided such failure is not intentional and you report the failure to us as soon as practicable after its discovery. However, we reserve the right to charge additional premium for any such hazard. 6. BROADENED PHYSICAL DAMAGE COVERAGE Under Section III - PHYSICAL DAMAGE COVERAGE, the following changes are made: A. WAIVER OF DEDUCTIBLE - GLASS REPAIR The following is added to D. Deductible: No deductible for a covered “auto” will apply to glass damage if the glass is repaired rather than replaced. B. ADDITIONAL TRANSPORTATION EXPENSES A. Coverage, 4. Coverage Extensions, paragraph a. Transportation Expenses is deleted and replaced by the following: We will pay up to $50 per day to a maximum of $1500 for temporary transportation expense incurred by you because of the total theft of a covered “auto” of the private passenger type. We will pay only for those covered “autos” for which you carry either Comprehensive or Specified Causes Of Loss Coverage. We will pay for temporary transportation expenses incurred during the period beginning 48 hours after the theft and ending, regardless of the policy’s expiration, when the covered “auto” is returned to use or we pay for its “loss”. C. ADDITIONAL LOSS OF USE EXPENSES A. Coverage, 4. Coverage Extensions, paragraph b. Loss Of Use Expenses is deleted and replaced by the following: For Hired Auto Physical Damage, we will pay expenses for which an “insured” becomes legally responsible to pay for loss of use of a vehicle rented or hired without a driver under a written rental contract or agreement. We will pay for loss of use expenses if caused by: (1) Other than collision only if the Declarations indicates that Comprehensive Coverage is provided for any covered “auto”; (2) Specified Causes of Loss only if the Declarations indicates that Specified Causes of Loss Coverage is provided for any covered “auto”; or (3) Collision only if the Declarations indicates that Collision Coverage is provided for any covered “auto”. Policy # AAL30020107704 SGL 02 001 (0619)Includes copyrighted material of Insurance Services Office, Inc., with its permission. Page 7 of 9 Any person or organization that does not otherwise qualify as an insured under any other provision of this insurance is an insured to the extent that you are required by written contract, written agreement or written permit to name such person or organization as an insured, but only with respect to “bodily injury”, “property damage” or “personal and advertising injury” caused in whole or in part by your acts or omissions or the acts or omissions of those acting on your behalf: a.In the performance of “your work” for the additional insured(s) at the location(s) designated in the written contract, written agreement or written permit; or b.In connection with your premises owned by or rented to you. However, with respect to the insurance afforded to these additional insureds, the following additional exclusions apply: This insurance does not apply: (1)Unless the written contract or written agreement has been executed or the written permit has been issued prior to the “bodily injury”, “property damage” or “personal and advertising injury”; (2)To “bodily injury”, “property damage” or “personal and advertising injury” occurring after: (a) The termination date of any requirement to add additional insureds in any such contract, agreement or permit; or (b)The end of this policy period; whichever comes first; or (3)To the rendering or failure to render any professional service. L.The insurance afforded such additional insureds under items 7. F through 7. K: a.Applies only to the extent permitted by law; and b.If required by a written contract, written agreement or written permit, coverage provided the additional insured will not be broader than that which you are required by the written contract, written agreement or written permit to provide for such additional insured. M.With respect to the insurance afforded these additional insureds under 7. F through 7. K, the following is added to Section III – Limits of Insurance: If coverage provided to any additional insured is required by a written contract, written agreement or written permit, the most we will pay on behalf of the additional insured is the amount of insurance: 1. Required by the contract, agreement or permit; or 2. Available under the applicable Limits of Insurance shown in the Declarations; whichever is less. This provision will not increase the applicable Limits of Insurance shown in the Declarations. 8.PRIMARY AND NON-CONTRIBUTORY – OTHER INSURANCE CONDITION Under Section IV – Commercial General Liability Conditions, the following is added to the Other Insurance Condition and supersedes any provision to the contrary: Primary and Noncontributory Insurance This insurance is primary to and will not seek contribution from any other insurance available to an additional insured under your policy, provided that: Policy # AGL30038682203 SGL 02 001 (0619)Includes copyrighted material of Insurance Services Office, Inc., with its permission. Page 8 of 9 (1)The additional insured is a Named Insured under such other insurance; and (2)You have agreed in writing in a contract, agreement or permit that this insurance would be primary and would not seek contribution from any other insurance available to the additional insured. 9. KNOWLEDGE AND NOTICE OF OCCURRENCE Under Section IV – Commercial General Liability Conditions, paragraphs e. and f. are added to the Duties In The Event of Occurrence, Offense, Claim or Suit condition as follows: e. Your rights afforded under this policy will not be prejudiced if you fail to give us notice of an “occurrence”, offense or claim, solely due to your reasonable and documented belief that the “bodily injury”, “property damage” or “personal and advertising injury” is not covered under this policy. f. You must give us prompt notice of an “occurrence”, offense, claim or loss only when the “occurrence” offense, claim or loss is known to: (1)You, if you are an individual; (2)A partner, if you are a partnership; (3)An “executive officer” or director, if you are a corporation; (4)A member, if you are a limited liability company; (5)A trustee, if you are a trust; or (6)An “employee’ designated by you to give us such a notice. 10. UNINTENTIONAL FAILURE TO DISCLOSE HAZARDS Under Section IV – Commercial General Liability Conditions, the following is added to the Representations condition: We will not disclaim coverage under this Coverage Part if you fail to disclose all hazards existing as of the inception date of the policy, provided such failure is not intentional and you report such failure to us as soon as practicable after its discovery. However, we reserve the right to charge additional premium for any such hazard. 11. WAIVER OF SUBROGATION Under Section IV – Commercial General Liability Conditions, the following is added to the Transfer of Rights of Recovery Against Others To Us condition: If the insured has waived those rights in a written contract, written agreement or written permit executed before loss, our rights are waived also. 12. BODILY INJURY REDEFINED Under the Definitions Section, the definition of “bodily injury” is replaced by the following: “Bodily injury” means bodily injury, disability, mental anguish, mental injury, shock, fright, humiliation, sickness or disease sustained by a person, including death resulting from any of these at any time. 13. MOBILE EQUIPMENT REDEFINED Under the Definitions Section, paragraph f. of the definition of “mobile equipment” is replaced by the following: f. Vehicles not described in a., b., c. or d. above maintained primarily for purposes other than the transportation of persons or cargo. CG 24 04 12 19 © Insurance Services Office, Inc., 2018 Page 1 of 32 COMMERCIAL GENERAL LIABILITY CG 24 04 12 19 THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. WAIVER OF TRANSFER OF RIGHTS OF RECOVERY AGAINST OTHERS TO US (WAIVER OF SUBROGATION) COMMERCIAL GENERAL LIABILITY COVERAGE PART ELECTRONIC DATA LIABILITY COVERAGE PART LIQUOR LIABILITY COVERAGE PART POLLUTION LIABILITY COVERAGE PART DESIGNATED SITES POLLUTION LIABILITY LIMITED COVERAGE PART DESIGNATED SITES PRODUCTS/COMPLETED OPERATIONS LIABILITY COVERAGE PART RAILROAD PROTECTIVE LIABILITY COVERAGE PART UNDERGROUND STORAGE TANK POLICY DESIGNATED TANKS SCHEDULE Name Of Person(s) Or Organization(s): ANY PERSON OR ORGANIZATION FOR WHOM THIS IS A REQUIREMENT AS PART OF A WRITTEN CONTRACT OR AGREEMENT. Information required to complete this Schedule, if not shown above, will be shown in the Declarations. The following is added to Paragraph 8. Transfer Of Rights Of Recovery Against Others To Us of Section IV – Conditions: We waive any right of recovery against the person(s) or organization(s) shown in the Schedule above because of payments we make under this Coverage Part. Such waiver by us applies only to the extent that the insured has waived its right of recovery against such person(s) or organization(s) prior to loss. This endorsement applies only to the person(s) or organization(s) shown in the Schedule above. This endorsement modifies insurance provided under the following: POLICY NUMBER: AGL30038682203 ×²«®»¼ Ý±°§ Ë ï ðð ðï ïî ïð Ì±µ·± Ó¿®·²» Ó¿²¿¹»³»²¬ô ×²½òô îðïðò ×²½´«¼» ½±°§®·¹¸¬»¼ ³¿¬»®·¿´ º®±³ ×ÍÑ Ð®±°»®¬·»ô ×²½òô ©·¬¸ ·¬ °»®³··±²ò Ð¿¹» îê ±º íî ß²§ °»®±² ø±¬¸»® ¬¸¿² §±«® þ»³°´±§»»þ ±® þª±´«²¬»»® ©±®µ»®þ÷ô ±® ¿²§ ±®¹¿²·¦¿¬·±² ©¸·´» ¿½¬·²¹ ¿ §±«® ®»¿´ »¬¿¬» ³¿²¿¹»®ò ß²§ ¿¼¼·¬·±²¿´ ·²«®»¼ «²¼»® ¿²§ °±´·½§ ±º þ«²¼»®´§·²¹ ·²«®¿²½»þ ©·´´ ¿«¬±³¿¬·½¿´´§ ¾» ¿² þ·²«®»¼þ «²¼»® ¬¸· ·²«®¿²½»ò ×º ½±ª»®¿¹» °®±ª·¼»¼ ¬± ¬¸» ¿¼¼·¬·±²¿´ ·²«®»¼ · ®»¯«·®»¼ ¾§ ¿ ½±²¬®¿½¬ ±® ¿¹®»»³»²¬ô ¬¸» ³±¬ ©» ©·´´ °¿§ ±² ¾»¸¿´º ±º ¬¸» ¿¼¼·¬·±²¿´ ·²«®»¼ · ¬¸» ¿³±«²¬ ±º ·²«®¿²½» ®»¯«·®»¼ ¾§ ¬¸» ½±²¬®¿½¬ô ´» ¿²§ ¿³±«²¬ °¿§¿¾´» ¾§ ¿²§ þ«²¼»®´§·²¹ ·²«®¿²½»þò ß¼¼·¬·±²¿´ ·²«®»¼ ½±ª»®¿¹» °®±ª·¼»¼ ¾§ ¬¸· ·²«®¿²½» ©·´´ ²±¬ ¾» ¾®±¿¼»® ¬¸¿² ½±ª»®¿¹» °®±ª·¼»¼ ¾§ ¬¸» þ«²¼»®´§·²¹ ·²«®¿²½»þò ß²§ ±®¹¿²·¦¿¬·±² §±« ²»©´§ ¿½¯«·®» ±® º±®³ô ±¬¸»® ¬¸¿² ¿ °¿®¬²»®¸·°ô ¶±·²¬ ª»²¬«®» ±® ´·³·¬»¼ ´·¿¾·´·¬§ ½±³°¿²§ô ¿²¼ ±ª»® ©¸·½¸ §±« ³¿·²¬¿·² ³¿¶±®·¬§ ·²¬»®»¬ô ©·´´ ¯«¿´·º§ ¿ ¿ Ò¿³»¼ ×²«®»¼ ·º ¬¸»®» · ²± ±¬¸»® ·³·´¿® ·²«®¿²½» ¿ª¿·´¿¾´» ¬± ¬¸¿¬ ±®¹¿²·¦¿¬·±²ò Ø±©»ª»®æ Ý±ª»®¿¹» «²¼»® ¬¸· °®±ª··±² · ¿ºº±®¼»¼ ±²´§ «²¬·´ ¬¸» »²¼ ±º ¬¸» þ°±´·½§ °»®·±¼þå ¿²¼ Ý±ª»®¿¹» ¼±» ²±¬ ¿°°´§ ¬±æ þÞ±¼·´§ ·²¶«®§þ ±® þ°®±°»®¬§ ¼¿³¿¹»þ ¬¸¿¬ ±½½«®®»¼ ¾»º±®» §±« ¿½¯«·®»¼ ±® º±®³»¼ ¬¸» ±®¹¿²·¦¿¬·±²å ¿²¼ þÐ»®±²¿´ ¿²¼ ¿¼ª»®¬··²¹ ·²¶«®§þ ¿®··²¹ ±«¬ ±º ¿² ±ºº»²» ½±³³·¬¬»¼ ¾»º±®» §±« ¿½¯«·®»¼ ±® º±®³»¼ ¬¸» ±®¹¿²·¦¿¬·±²ò Ñ²´§ ©·¬¸ ®»°»½¬ ¬± ´·¿¾·´·¬§ ¿®··²¹ ±«¬ ±º ¬¸» ±©²»®¸·°ô ³¿·²¬»²¿²½»ô ±® «» ±º þ½±ª»®»¼ ¿«¬±þæ Ç±« ¿®» ¿² þ·²«®»¼þò ß²§±²» »´» ©¸·´» «·²¹ ©·¬¸ §±«® °»®³··±² ¿ þ½±ª»®»¼ ¿«¬±þ §±« ±©²ô ¸·®»ô ±® ¾±®®±© · ¿´± ¿² þ·²«®»¼þ »¨½»°¬æ Ì¸» ±©²»® ±® ¿²§±²» »´» º®±³ ©¸±³ §±« ¸·®» ±® ¾±®®±© ¿ þ½±ª»®»¼ ¿«¬±þò Ì¸· »¨½»°¬·±² ¼±» ²±¬ ¿°°´§ ·º ¬¸» ½±ª»®»¼ þ¿«¬±þ · ¿ ¬®¿·´»® ±® »³·¬®¿·´»® ½±²²»½¬»¼ ¬± ¿ þ½±ª»®»¼ ¿«¬±þ §±« ±©²ò Ç±«® þ»³°´±§»»þ ·º ¬¸» þ½±ª»®»¼ ¿«¬±þ · ±©²»¼ ¾§ ¬¸¿¬ þ»³°´±§»»þ ±® ¿ ³»³¾»® ±º ¸· ±® ¸»® ¸±«»¸±´¼ò Í±³»±²» «·²¹ ¿ þ½±ª»®»¼ ¿«¬±þ ©¸·´» ¸» ±® ¸» · ©±®µ·²¹ ·² ¿ ¾«·²» ±º »´´·²¹ô »®ª·½·²¹ô ®»°¿·®·²¹ô °¿®µ·²¹ ±® ¬±®·²¹ þ¿«¬±þ «²´» ¬¸¿¬ ¾«·²» · §±«®ò ß²§±²» ±¬¸»® ¬¸¿² §±«® þ»³°´±§»»þô °¿®¬²»® ø·º §±« ¿®» ¿ °¿®¬²»®¸·°÷ô ³»³¾»® ø·º §±« ¿®» ¿ ´·³·¬»¼ ´·¿¾·´·¬§ ½±³°¿²§÷ô ±® ¿ ´»»» ±® ¾±®®±©»® ±® ¿²§ ±º ¬¸»·® þ»³°´±§»»þô ©¸·´» ³±ª·²¹ °®±°»®¬§ ¬± ±® º®±³ ¿ þ½±ª»®»¼ ¿«¬±þò ß °¿®¬²»® ø·º §±« ¿®» ¿ °¿®¬²»®¸·°÷ô ±® ¿ ³»³¾»® ø·º §±« ¿®» ¿ ´·³·¬»¼ ´·¿¾·´·¬§ ½±³°¿²§÷ º±® ¿ þ½±ª»®»¼ ¿«¬±þ ±©²»¼ ¾§ ¸·³ ±® ¸»® ±® ¿ ³»³¾»® ±º ¸· ±® ¸»® ¸±«»¸±´¼ò þÛ³°´±§»»þ ©·¬¸ ®»°»½¬ ¬± þ¾±¼·´§ ·²¶«®§þ ¬± ¿²§ ½±óþ»³°´±§»»þ ±º ¬¸» þ·²«®»¼þ ¿®··²¹ ±«¬ ±º ¿²¼ ·² ¬¸» ½±«®» ±º ¬¸» ½±óþ»³°´±§»»ùþ »³°´±§³»²¬ ±® ©¸·´» °»®º±®³·²¹ ¼«¬·» ®»´¿¬»¼ ¬± ¬¸» ½±²¼«½¬ ±º §±«® ¾«·²»ò ß²§±²» ´·¿¾´» º±® ¬¸» ½±²¼«½¬ ±º ¿² þ·²«®»¼þ ¼»½®·¾»¼ ¿¾±ª» ¾«¬ ±²´§ ¬± ¬¸» »¨¬»²¬ ±º ¬¸¿¬ ´·¿¾·´·¬§ò RICOH AMERICAS HOLDINGS, INC. RICOH AMERICAS COIssued to: TOKIO MARINE AMERICA INSURANCE COMPANYIssued by: WILLIS TOWERS WATSON NORTHEAST, INCProducer: Commercial Umbrella U 1 24 04 03 05 Tokio Marine Management, Inc., 2005. Includes copyrighted material from ISO Properties, Inc., with its permission. Page 1 of 1 THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. WAIVER OF TRANSFER OF RIGHTS OF RECOVERY AGAINST OTHERS TO US This endorsement modifies insurance provided under the following: COMMERCIAL UMBRELLA LIABILITY POLICY SCHEDULE Name of Person or Organization: Any person or organization if you are required to do so under a written contract, agreement or permit provided the "bodily injury" or "property damage" occurs subsequent to the execution of the contract, agreement or permit. Condition 8. (Transfer Of Rights Of Recovery Against Others To Us) of SECTION V - CONDITIONS is amended by the addition of the following: We waive any right of recovery we may have against the person or organization shown in the Schedule above because of payments we make for injury or damage arising out of your ongoing operations or "your work" done under a contract with that person or organization and included in the "products-completed operations hazard". This waiver applies only to the person or organization shown in the Schedule above. ×²«®»¼ Ý±°§ to which it is attached and is effective This endorsement changes policy CU6402167-18 06/01/2026 ×²«®»¼ Ý±°§ Ë ï ðð ðï ïî ïð Ì±µ·± Ó¿®·²» Ó¿²¿¹»³»²¬ô ×²½òô îðïðò ×²½´«¼» ½±°§®·¹¸¬»¼ ³¿¬»®·¿´ º®±³ ×ÍÑ Ð®±°»®¬·»ô ×²½òô ©·¬¸ ·¬ °»®³··±²ò Ð¿¹» ïé ±º íî Ñ¬¸»® ×²«®¿²½» Û¨½»°¬ ¿ °®±ª·¼»¼ ·² Ð¿®¿¹®¿°¸ ëò ±º ÍÛÝÌ×ÑÒ ×× ó Ô×Ó×ÌÍ ÑÚ Ô×ßÞ×Ô×ÌÇô ¬¸· ·²«®¿²½» ¸¿´´ ¾» »¨½» ±º ¿²¼ ¸¿´´ ²±¬ ½±²¬®·¾«¬» ©·¬¸ ¿²§ ±¬¸»® ½±´´»½¬·¾´» ·²«®¿²½» ©¸»¬¸»® °®·³¿®§ô ½±²¬·²¹»²¬ ±® ±² ¿²§ ±¬¸»® ¾¿·ô ¬¸¿¬ ½±ª»® ¿ þ½´¿·³þ ½±ª»®»¼ «²¼»® ¬¸· þ°±´·½§þô »¨½»°¬ º±® ·²«®¿²½» ¬¸¿¬ · °»½·º·½¿´´§ ©®·¬¬»² ¬± ¾» »¨½» ±ª»® ¬¸· þ°±´·½§þò Û¨½»°¬ ¿ ¬¿¬»¼ ·² Ð¿®¿¹®¿°¸ íò ¿²¼ ïðò ±º ÍÛÝÌ×ÑÒ ×Ê óóó ÛÈÝÔËÍ×ÑÒÍô ²±¬¸·²¹ ¸»®»·² ¸¿´´ ¾» ½±²¬®«»¼ ¬± ³¿µ» ¬¸· þ°±´·½§þ «¾¶»½¬ ¬± ¬¸» ¬»®³ô ½±²¼·¬·±²ô ±® ´·³·¬¿¬·±² ±º ¿²§ ±¬¸»® ·²«®¿²½»ò É¸»² ¬¸· ·²«®¿²½» · »¨½» ±ª»® ±¬¸»® ·²«®¿²½»ô ©» ©·´´ °¿§ ±²´§ ±«® ¸¿®» ±º ¬¸» þ«´¬·³¿¬» ²»¬ ´±þ ¬¸¿¬ »¨½»»¼ ¬¸» «³ ±ºæ Ì¸» ¬±¬¿´ ¿³±«²¬ ¬¸¿¬ ¿´´ «½¸ ±¬¸»® ·²«®¿²½» ©±«´¼ °¿§ º±® ¬¸» ´± ·² ¬¸» ¿¾»²½» ±º ¬¸· ·²«®¿²½»å ¿²¼ Ì¸» ¬±¬¿´ ±º ¿´´ ¼»¼«½¬·¾´» ¿²¼ »´ºó·²«®»¼ ¿³±«²¬ «²¼»® ¿´´ ¬¸¿¬ ±¬¸»® ·²«®¿²½»ò Ó¿·²¬»²¿²½» ±º þË²¼»®´§·²¹ ×²«®¿²½»þ Ì¸» þ«²¼»®´§·²¹ ·²«®¿²½»þ ¸¿´´ ¾» ³¿·²¬¿·²»¼ ¾§ §±« ·² º«´´ º±®½» ¿²¼ »ºº»½¬ ¼«®·²¹ ¬¸» þ°±´·½§ °»®·±¼þ ©·¬¸±«¬ ¿´¬»®¿¬·±² ·² ·¬ ¬»®³ ±® ½±²¼·¬·±²ô »¨½»°¬ º±®æ ß²§ ½¸¿²¹» ¿¹®»»¼ ¬± ¾§ « ·² ©®·¬·²¹å ±® ß²§ ®»¼«½¬·±² ±® »¨¸¿«¬·±² ¼«®·²¹ ¬¸» þ°±´·½§ °»®·±¼þ ±º ¿²§ ´·³·¬ ±º ´·¿¾·´·¬§ ±º þ«²¼»®´§·²¹ ·²«®¿²½»þ ¸±©² ·² ·¬»³ êò ±º ¬¸» Ü»½´¿®¿¬·±² ¾§ °¿§³»²¬ ³¿¼» ¾§ ¬¸» þ«²¼»®´§·²¹ ·²«®»®þ ±² ¾»¸¿´º ±º ±® ¬± ·²¼»³²·º§ ¿² þ·²«®»¼þò ×º ¬¸» þ«²¼»®´§·²¹ ·²«®¿²½»þ · ²±¬ ³¿·²¬¿·²»¼ ·² º«´´ º±®½» ¿²¼ »ºº»½¬ ·² ½±³°´·¿²½» ©·¬¸ ¬¸» °®»½»¼·²¹ °¿®¿¹®¿°¸ô ±® ·º ¿²§ ´·³·¬ ±º ´·¿¾·´·¬§ ±º þ«²¼»®´§·²¹ ·²«®¿²½»þ · ´» ¬¸¿² ¬¸¿¬ ¸±©² ·² ×¬»³ êò ±º ¬¸» Ü»½´¿®¿¬·±² ±º ¬¸» þ°±´·½§þ ±® ·² ¿² »²¼±®»³»²¬ ¬± ¬¸· þ°±´·½§þô ¬¸»² ¬¸· þ°±´·½§þ ¸¿´´ ¿°°´§ ·² ¬¸» ³¿²²»® ¿ ¬¸±«¹¸ «½¸ þ«²¼»®´§·²¹ ·²«®¿²½»þ ±® ´·³·¬ ±º ´·¿¾·´·¬§ ¸¿¼ ¾»»² ³¿·²¬¿·²»¼ ·² »ºº»½¬ò Ç±« ¸¿´´ ¹·ª» « ©®·¬¬»² ²±¬·½» ¿ ±±² ¿ °®¿½¬·½¿¾´» ±º ¬¸» ¬»®³·²¿¬·±² ±º ¿²§ ½±ª»®¿¹» ±® »¨¸¿«¬·±² ±º ¿²§ ¿¹¹®»¹¿¬» ´·³·¬ ±º ´·¿¾·´·¬§ ±º ¿²§ þ«²¼»®´§·²¹ ·²«®¿²½»þò Ë²½±´´»½¬·¾·´·¬§ ±º þË²¼»®´§·²¹ ×²«®¿²½»þ ×² ¬¸» »ª»²¬ þ«²¼»®´§·²¹ ·²«®¿²½»þ ¿°°´·» ¾«¬ · ²±¬ ½±´´»½¬·¾´»ô ±® · ½±´´»½¬·¾´» ¬± ¿ ®»¼«½»¼ ¼»¹®»»ô ¿ ¿ ®»«´¬ ±º ¾¿²µ®«°¬½§ ±® ·²±´ª»²½§ ±º ¬¸» þ«²¼»®´§·²¹ ·²«®»®þô ±® º±® ¿²§ ±¬¸»® ®»¿±² ±¬¸»® ¬¸¿² »¨¸¿«¬·±² ±º ¬¸» ´·³·¬ ±º ´·¿¾·´·¬§ ±º ¬¸» þ«²¼»®´§·²¹ ·²«®¿²½»þ ¾§ ®»¿±² ±º °¿§³»²¬ ¬¸»®»«²¼»®ô ¬¸» ·²«®¿²½» °®±ª·¼»¼ ¾§ ¬¸· þ°±´·½§þ ¸¿´´ ²±¬ ®»°´¿½» ¬¸» «²½±´´»½¬·¾´» þ«²¼»®´§·²¹ ·²«®¿²½»þ ¾«¬ ¸¿´´ ¿°°´§ ·² ¬¸» ³¿²²»® ¿ ¬¸±«¹¸ «½¸ þ«²¼»®´§·²¹ ·²«®¿²½»þ ©¿ ª¿´·¼ ¿²¼ º«´´§ ½±´´»½¬·¾´»ò Insured RICOH AMERICAS HOLDINGS, INC.Premium $ Included Insurance Company Safety National Casualty Corporation Countersigned By ________________________________ WC 00 03 13 (04 84) © 1983 National Council on Compensation Insurance. Page 1 of 1 WORKERS COMPENSATION AND EMPLOYERS LIABILITY INSURANCE POLICY WC 00 03 13 WAIVER OF OUR RIGHT TO RECOVER FROM OTHERS ENDORSEMENT We have the right to recover our payments from anyone liable for an injury covered by this policy. We will not enforce our right against the person or organization named in the Schedule. (This agreement applies only to the extent that you perform work under a written contract that requires you to obtain this agreement from us.) This agreement shall not operate directly or indirectly to benefit anyone not named in the Schedule. SCHEDULE WHERE A WAIVER OF OUR RIGHT TO RECOVER FROM OTHERS IS REQUIRED BY WRITTEN CONTRACT, SUCH ADDITIONAL ENTITIES SHALL BE CONSIDERED AUTOMATICALLY SCHEDULED BY THE COMPANY. INDIVIDUALLY SCHEDULED WAIVERS SHALL NOT BE CONSTRUED TO OVERRIDE NOR NEGATE THIS BLANKET WAIVER. This endorsement changes the policy to which it is attached and is effective on the date issued unless otherwise stated. (The information below is required only when this endorsement is issued subsequent to preparation of the policy.) Endorsement Effective 06-01-2026 Policy No. LDC4054740 Endorsement No. Multi-Function Printer Support Services Final Audit Report 2026-09-21 Created:2026-09-08 By:Webmaster Admin (webmaster@cupertino.org) Status:Signed Transaction ID:CBJCHBCAABAARYHB2-romKprSS0I4fAKtwWznBena6v9 "Multi-Function Printer Support Services" History Document created by Webmaster Admin (webmaster@cupertino.org) 2026-09-08 - 10:58:36 PM GMT- IP address: 35.229.54.2 Document emailed to marilynp@cupertino.org for approval 2026-09-08 - 11:05:57 PM GMT Email viewed by marilynp@cupertino.org 2026-09-08 - 11:06:27 PM GMT- IP address: 18.205.163.214 Signer marilynp@cupertino.org entered name at signing as Marilyn Pavlov 2026-09-08 - 11:07:48 PM GMT- IP address: 64.165.34.3 Document approved by Marilyn Pavlov (marilynp@cupertino.org) Approval Date: 2026-09-08 - 11:07:50 PM GMT - Time Source: server- IP address: 64.165.34.3 Document emailed to aracelia@cupertino.org for approval 2026-09-08 - 11:07:51 PM GMT Email viewed by aracelia@cupertino.org 2026-09-08 - 11:08:20 PM GMT- IP address: 18.205.163.214 Signer aracelia@cupertino.org entered name at signing as Araceli Alejandre 2026-09-09 - 2:58:57 PM GMT- IP address: 71.202.76.156 Document approved by Araceli Alejandre (aracelia@cupertino.org) Approval Date: 2026-09-09 - 2:58:59 PM GMT - Time Source: server- IP address: 71.202.76.156 Document emailed to michael.k.lyons@ricoh-usa.com for signature 2026-09-09 - 2:59:01 PM GMT Email viewed by michael.k.lyons@ricoh-usa.com 2026-09-09 - 2:59:28 PM GMT- IP address: 172.71.21.130 Email viewed by michael.k.lyons@ricoh-usa.com 2026-09-15 - 2:24:26 PM GMT- IP address: 205.145.18.4 Signer michael.k.lyons@ricoh-usa.com entered name at signing as Grant Lawson 2026-09-15 - 6:03:00 PM GMT- IP address: 205.145.18.5 Document e-signed by Grant Lawson (michael.k.lyons@ricoh-usa.com) Signature Date: 2026-09-15 - 6:03:02 PM GMT - Time Source: server- IP address: 205.145.18.5 - Signature Appearance Selected: TYPE Document emailed to michaelw@cupertino.org for signature 2026-09-15 - 6:03:04 PM GMT Email viewed by michaelw@cupertino.org 2026-09-15 - 6:03:20 PM GMT- IP address: 18.204.56.117 Email viewed by michaelw@cupertino.org 2026-09-19 - 1:14:17 AM GMT- IP address: 98.93.202.93 Email viewed by michaelw@cupertino.org 2026-09-20 - 1:20:30 AM GMT- IP address: 3.235.14.206 Signer michaelw@cupertino.org entered name at signing as Michael K Woo 2026-09-21 - 4:52:12 PM GMT- IP address: 64.165.34.3 Document e-signed by Michael K Woo (michaelw@cupertino.org) Signature Date: 2026-09-21 - 4:52:14 PM GMT - Time Source: server- IP address: 64.165.34.3 - Signature Appearance Selected: TYPE Document emailed to terig@cupertino.org for signature 2026-09-21 - 4:52:17 PM GMT Email viewed by terig@cupertino.org 2026-09-21 - 4:52:24 PM GMT- IP address: 35.170.203.177 Signer terig@cupertino.org entered name at signing as Teri Gerhardt 2026-09-21 - 7:37:18 PM GMT- IP address: 64.165.34.3 Document e-signed by Teri Gerhardt (terig@cupertino.org) Signature Date: 2026-09-21 - 7:37:20 PM GMT - Time Source: server- IP address: 64.165.34.3 - Signature Appearance Selected: TYPE Document emailed to laurens@cupertino.org for signature 2026-09-21 - 7:37:22 PM GMT Email viewed by laurens@cupertino.org 2026-09-21 - 7:37:30 PM GMT- IP address: 13.217.216.64 Signer laurens@cupertino.org entered name at signing as Lauren Sapudar 2026-09-21 - 7:52:01 PM GMT- IP address: 64.165.34.3 Document e-signed by Lauren Sapudar (laurens@cupertino.org) Signature Date: 2026-09-21 - 7:52:03 PM GMT - Time Source: server- IP address: 64.165.34.3 - Signature Appearance Selected: TYPE Agreement completed. 2026-09-21 - 7:52:03 PM GMT