HomeMy WebLinkAboutDC 06-30-2026 Searchable PacketCITY OF CUPERTINO
DISASTER COUNCIL
AGENDA
10300 Torre Avenue, City Hall Conference Room C and via Teleconference
Tuesday, June 30, 2026
1:00 PM
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Disaster Council Agenda June 30, 2026
advance the slides/share the documents during your oral comment.
2) Written communications as follows:
A. E-mail comments to disastercouncil@cupertino.gov.
B. Regular mail or hand delivered addressed to the: Cupertino Disaster Council, City Hall,
10300 Torre Avenue, Cupertino, CA 95014
C. Comments addressed to the Disaster Council received by 1:00 p.m. on the day of the
meeting will be included in written communications published and distributed before the
beginning of the meeting.
D. Comments addressed to the Disaster Council received after the 1:00 p.m. deadline, but
through the end of the Disaster Council meeting, will be posted to the City’s website by the
end of the following business day.
3) Teleconference in one of the following ways:
A. Online via Zoom on an electronic device (Audio and Video): Speakers must register in
advance by clicking on the link below to access the meeting:
https://cityofcupertino.zoom.us/webinar/register/WN_j_wR1RX_Rzea9xm6MrHkQg
a. Registrants will receive a confirmation email containing information about joining the
webinar.
b. Speakers will be recognized by the name they use for registration. Once recognized,
speakers must click ‘unmute’ when prompted to speak.
c. Please read the following instructions about technical compatibility carefully: One can
directly download the teleconference (Zoom) software or connect to the meeting in their
internet browser. If a browser is used, make sure the most current and up-to-date browser,
such as the following, is used: Chrome 30+, Firefox 27+, Microsoft Edge 12+, Safari 7+.
Certain functionality may be disabled in older browsers, including Internet Explorer.
B. By Phone (Audio only): No registration is required in advance and speakers may join
the meeting as follows:
a. Dial 669-900-6833 and enter WEBINAR ID: 816 8393 2100
b. To “raise hand” to speak: Dial *9; When asked to unmute: Dial *6
c. Speakers will be recognized to speak by the last four digits of their phone number.
C. Online via the teleconferencing device (Audio and Video) being used to provide access
to the meeting from a remote Teleconference Location noticed pursuant to Gov. Code
54953(b)(2), which location, if noticed, would be stated on the cover page of this agenda.
a) Speakers are required to notify the City Clerk via email to cityclerk@cupertino.gov prior
to noon on the date of the meeting during which they plan to participate and comment from
the remote location noticed to ensure the City Clerk is prepared to accept their comment.
b) If the teleconferencing device malfunctions impeding access to the meeting from the
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Disaster Council Agenda June 30, 2026
remote location, the speaker may alternatively participate via the other options for remote
participation provided above.
CALL TO ORDER
PLEDGE OF ALLEGIANCE
ROLL CALL
APPROVAL OF MINUTES
1.Subject: Approval of November 17, 2022 Disaster Council meeting minutes.
Recommended Action: Approve November 17, 2022 Disaster Council meeting minutes.
A - Draft Minutes
2.Subject: Approval of October 30, 2025 Disaster Council meeting minutes.
Recommended Action: Approve October 30, 2025 Disaster Council meeting minutes.
A - Draft Minutes
POSTPONEMENTS
ORAL COMMUNICATIONS
This portion of the meeting is reserved for persons wishing to address the Disaster Council on any
matter within the jurisdiction of the Disaster Council and not on the agenda. Speakers are limited to
three (3) minutes. In most cases, State law will prohibit the Commission from making any decisions
with respect to a matter not on the agenda.
OLD BUSINESS - None
NEW BUSINESS
3.Subject: Presentation of Draft City of Cupertino Emergency Operations Plan Policy
Chapter.
Recommended Action: Receive a presentation, discuss the policy section of the Draft
Emergency Operations Plan, and provide feedback.
Presenter: Michael Contreras, Emergency Management Consultant, Witt O'Brien's
Staff Report
A - Presentation
B - Attachment A – Disaster Council Membership, Powers, and Duties (CMC Sections 2.40.025 and
2.40.040)
STAFF AND DISASTER COUNCIL REPORTS
4.Subject: Santa Clara County Office of Emergency Management Report.
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Disaster Council Agenda June 30, 2026
Recommended Action: Receive a report from the Santa Clara County Office of
Emergency Management.
Presenter: Louay Toma, Sr. Emergency Manager, Santa Clara County Office of
Emergency Management
5.Subject: Santa Clara County Fire Department Report on Community Education.
Receive the report on Santa Clara County Fire Department
community education programs.
Presenter: Gracie Hernandez, Senior Community Risk Specialist, Santa Clara County
Fire Department
A - Wildfire Preparedness Workshop Flyer
6.Subject: Report on Emergency Management Roles and Responsibilities.
Receive a report on emergency management roles and
responsibilities supporting emergency preparedness, response, recovery, and
continuity of operations.
Staff Report
A - Disaster Council Membership, Powers, and Duties (CMC Sections 2.40.025 and 2.40.040)
7.Subject: Citizen Corps Report.
Recommended Action: Receive the report by Citizen Corps liaison.
Presenter: Ken Ericksen, Citizen Corps Coordinator, City of Cupertino
A - Citizen Corps June 2026 Disaster Council Report
B - Citizen Corps Procedure_Cupertino Volunteer Capabilities
8.Subject: Block Leader Coordinator Report.
Recommended Action: Receive a report by Block Leader Coordinator.
Presenter: Marta Drown, Block Leader Coordinator, City of Cupertino
A - Presentation
B - Block Leader and Neighborhood Watch Program Postcard
C - Welcome Neighbor Door Hanger
D - Hello Neighbor Door Hanger
E - City Alert and Warning Flyer
FUTURE AGENDA SETTING
9.Subject: Next Meeting to Review the Final Draft Emergency Operations Plan.
Select the date for a special Disaster Council meeting to review
the final Draft Emergency Operations Plan. If no date is selected, City staff will
schedule the meeting and notify the Disaster Council.
ADJOURNMENT
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Disaster Council Agenda June 30, 2026
In compliance with the Americans with Disabilities Act (ADA), anyone who is planning to attend this
meeting who is visually or hearing impaired or has any disability that needs special assistance should
call the City Clerk's Office at 408-777-3223, at least 48 hours in advance of the meeting to arrange for
assistance. In addition, upon request in advance by a person with a disability, meeting agendas and
writings distributed for the meeting that are public records will be made available in the appropriate
alternative format.
Any writings or documents provided to a majority of the members after publication of the agenda will
be made available for public inspection. Please contact the City Clerk’s Office in City Hall located at
10300 Torre Avenue, Cupertino, California 95014, during normal business hours.
IMPORTANT NOTICE: Please be advised that pursuant to Cupertino Municipal Code section
2.08.100 written communications sent to the Disaster Council or staff concerning a matter on the
agenda are included as supplemental material to the agendized item. These written communications are
accessible to the public through the City website and kept in packet archives. Do not include any
personal or private information in written communications to the City that you do not wish to make
public, as written communications are considered public records and will be made publicly available on
the City website.
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CITY OF CUPERTINO
Agenda Item
..Title
Subject: Approval of November 17, 2022 Disaster Council meeting minutes.
..Recommended Action
Approve November 17, 2022 Disaster Council meeting minutes.
CITY OF CUPERTINO Printed on 6/25/2026Page 1 of 1
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DRAFT MINUTES
CUPERTINO DISASTER COUNCIL
Thursday, November 17, 2022
At 9:01 a.m., Chair Pamela Wu called the Special Cupertino Disaster Council to order. This
was a teleconference meeting without a physical location.
ROLL CALL
Disaster Council Members Present:
• Chair, City Manager Pamela Wu
• Vice Chair, Vice Mayor Liang Chao
• Kristina Alfaro, Director of Administrative Services (9:15 a.m.)
• Luke Connolly, Acting Director of Community Development
• Rachelle Sander, Director of Parks and Recreation
• Bill Mitchell, Chief Technology Officer
• Matt Morley, Director of Public Works (9:15 a.m.)
Disaster Council Members Absent: None
Also Present:
• Meredith Gerhardt, Acting Emergency Manager
• Ken Ericksen, Citizen Corps Coordinator
APPROVAL OF MINUTES
1. Subject: Minutes from November 18, 2021
Recommended Action: Approve minutes from November 18, 2021
Chair Wu opened the public comment period and, seeing no one, closed the public
comment period.
Mitchell moved and Sander seconded to approve the minutes from the November 18,
2021 meeting. The motion passed by the following vote: Ayes: Connolly, Mitchell,
Sander, Chao, and Wu. Noes: None. Abstain: None. Absent: Alfaro and Morley.
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POSTPONEMENTS – None.
ORAL COMMUNICATIONS – None.
PUBLIC HEARINGS – None.
OLD BUSINESS – None.
NEW BUSINESS
2. Subject: Winter Weather Outlook
Recommended Action: Receive a report on the Winter Weather Outlook from the
National Weather Service
Written communications for this item included a presentation.
Brooke Bingaman, Meteorologist with the National Weather Service, presented the
Winter Outlook for 2022–2023, including a review of the previous winter season, current
drought conditions, the seasonal outlook, and weather preparedness resources.
At 9:15 a.m., Disaster Council members Alfaro and Morley joined the meeting.
Disaster Council members asked questions and made comments.
Chair Wu opened the public comment period and, seeing no one, closed the public
comment period.
The Disaster Council received the report on the Winter Weather Outlook from the
National Weather Service.
3. Subject: Evacuation Planning from Cupertino Office of Emergency Management
Recommended Action: Receive report by Cupertino Office of Emergency Management
Acting Emergency Manager Meredith Gerhardt reviewed 2022 evacuation planning
efforts, including the development of evacuation maps for each evacuation zone in
Cupertino and the process for updating and sharing those maps with the community
through the City website.
Disaster Council members asked questions and made comments.
The Disaster Council received the report from the Cupertino Office of Emergency
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Management.
STAFF AND COMMITTEE REPORTS
4. Subject: City of Cupertino Office of Emergency Management
Recommended Action: Receive report by the City of Cupertino OEM liaison
Acting Emergency Manager Meredith Gerhardt reported on Office of Emergency
Management (OEM) efforts in 2022 and priorities for 2023, including standardizing
community outreach related to extreme weather events and continuing the City's training
and exercise program to prepare staff for emergency response roles.
Disaster Council members asked questions and made comments.
The Disaster Council received the report by the City of Cupertino OEM liaison.
5. Subject: Report by Citizen Corps
Recommended Action: Receive report by the Citizen Corps liaison
Written communications for this item included a report.
Cupertino Citizen Corps Coordinator Ken Ericksen reported on volunteer unit activities,
exercises, and planning efforts. He also discussed volunteer support provided during
extreme weather events and ongoing efforts to increase participation in volunteer
programs managed through the Office of Emergency Management.
Cupertino Amateur Radio Emergency Services (CARES) volunteer Jim Oberhofer
provided an update on CARES activities and upcoming exercises to enhance the City's
emergency communications capabilities.
Disaster Council members asked questions and made comments.
The Disaster Council received the report by the Citizen Corps liaison.
FUTURE AGENDA SETTING - None
ADJOURNMENT
At 9:53 a.m., Chair Wu adjourned the Special Disaster Council meeting.
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Minutes prepared by:
_________________________
Meredith Gerhardt
Acting Emergency Manager
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CITY OF CUPERTINO
Agenda Item
..Title
Subject: Approval of October 30, 2025 Disaster Council meeting minutes.
..Recommended Action
Approve October 30, 2025 Disaster Council meeting minutes.
CITY OF CUPERTINO Printed on 6/25/2026Page 1 of 1
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DRAFT MINUTES
CUPERTINO DISASTER COUNCIL
Thursday, October 30, 2025
At 3:00 p.m., Chair Tina Kapoor called the Regular Disaster Council Meeting to order in City
Hall Conference Room C, 10300 Torre Avenue, Cupertino, CA 95014 and via Teleconference;
and Teleconference Location: Renaissance New York Times Square Hotel, Two Times Square,
714 Seventh Avenue at, W 48th St, New York, NY 10036, and led the pledge of allegiance.
ROLL CALL
Disaster Council Members Present:
• Chair, City Manager Tina Kapoor
• Vice Chair, City Councilmember R "Ray" Wang (participated remotely)
• Ben Fu, Community Development Director
• Teri Gerhardt, Chief Technology Officer
• Chad Mosley, Public Works Director
• Kristina Alfaro, Administrative Services Director
• Rachelle Sander, Parks and Recreation Director
• Michael Woo, Senior Assistant City Attorney
Disaster Council Members Absent: None
Also Present:
• Liang Chao, Mayor (participated remotely)
• Kirsten Squarcia, City Clerk
• Ken Ericksen, Citizen Corps Coordinator
• Marta Drown, Block Leader Coordinator
• Jim Frawley, Emergency Manager Consultant
• Hector Estrada, Deputy Chief, Santa Clara County Fire Department
• Shawn Flores, Lieutenant, Santa Clara County Sheriff’s Office
POSTPONEMENTS – None
ORAL COMMUNICATIONS – None
NEW BUSINESS
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1. Subject: Appointment of Mayor Liang Chao as a non voting member
Recommended Action: Appoint Mayor Liang Chao as a non voting member for the
October 30, 2025 Disaster Council meeting
Chair Kapoor opened the public comment period and, seeing no one, closed the public
comment period.
MOTION: Wang moved and Mosley seconded to appoint Mayor Liang Chao as a
nonvoting member for the October 30, 2025 Disaster Council meeting. The motion
passed by the following vote: Ayes: Kapoor, Wang, Fu, Gerhardt, Mosley, Alfaro,
Sander, and Woo. Noes: None. Abstain: None. Absent: None.
STAFF AND DISASTER COUNCIL REPORTS
2. Subject: City of Cupertino Office of Emergency Management (OEM) Report
Recommended Action: Receive report by the City of Cupertino OEM liaison
Presenter: Jim Frawley, Emergency Manager Consultant, City of Cupertino
Written communications for this item included a presentation.
Emergency Manager Consultant Jim Frawley gave a presentation.
Members asked questions and made comments about AlertSCC enrollment and
participation, funding for emergency management systems and activities,
Everbridge/AlertSCC capabilities, and evacuation planning and route notifications.
Chair Kapoor opened the public comment period and, seeing no one, closed the public
comment period.
The Disaster Council received the City of Cupertino OEM Report by Office of
Emergency Management Liaison and Emergency Management Consultant Jim Frawley.
3. Subject: Santa Clara County Office of Emergency Management Report
Recommended Action: Receive report by the Santa Clara County Office of Emergency
Management
Presenter: Management Director, Dana Reed, County of Santa Clara
Santa Clara County Office of Emergency Management Director Dana Reed gave a
report.
Members asked questions and made comments about AlertSCC participation, funding
responsibilities for emergency management systems and major events, Everbridge and
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AlertSCC capabilities, and evacuation notifications and public alerting.
Chair Kapoor opened the public comment period and, seeing no one, closed the public
comment period.
The Disaster Council received the report from Santa Clara County Office of Emergency
Management Managing Director Dana Reed.
4. Subject: Block Leader Coordinator Report
Recommended Action: Receive report by Block Leader Coordinator
Presenter: Marta Drown, Block Leader Coordinator, City of Cupertino
Written communications for this item included a presentation.
Block Leader Coordinator Marta Drown gave a presentation.
Members asked questions and made comments about Block Leader Program coverage
throughout the city, Neighborhood Watch participation levels, and the use of heat maps
to identify areas served by block leaders.
Chair Kapoor opened the public comment period and, seeing no one, closed the public
comment period.
The Disaster Council received the Block Leader Coordinator Report by Block Leader
Coordinator Marta Drown.
5. Subject: Citizen Corps Report
Recommended Action: Receive report by Citizen Corps liaison
Presenter: Ken Ericksen, Citizen Corps Coordinator, City of Cupertino
Written communications for this item included the Community Outreach OES Map; Field
Communications Operations Handbook (Cupertino ARES/RACES); Cupertino ARK
Activation Handbook; and the Cupertino Citizen Corps Field Communications
Handbook.
Citizen Corps Coordinator Ken Ericksen gave a report.
Members asked questions and made comments about volunteer participation and
activity trends, Citizen Corps activations, community outreach efforts, and the use of
AlertSCC for emergency preparedness exercises.
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Chair Kapoor opened the public comment period and, seeing no one, closed the public
comment period.
The Disaster Council received the Citizen Corps Report by Citizen Corps Coordinator
Ken Ericksen.
6. Subject: Next meeting: 2026 TBD
The next meeting will occur in 2026, with the exact date to be determined. City staff will
follow up accordingly once a date has been confirmed.
ADJOURNMENT
At 4:05 p.m., Chair Kapoor adjourned the Regular Disaster Council meeting.
Minutes prepared by
__________________________
Kirsten Squarcia, City Clerk
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CITY OF CUPERTINO
Agenda Item
..Title
Subject: Presentation of Draft City of Cupertino Emergency Operations Plan Policy Chapter.
..Recommended Action
Receive a presentation, discuss the policy section of the Draft Emergency Operations Plan, and provide feedback.
Presenter: Michael Contreras, Emergency Management Consultant, Witt O'Brien's
CITY OF CUPERTINO Printed on 6/25/2026Page 1 of 1
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DISASTER COUNCIL STAFF REPORT
Meeting: June 30, 2026
Subject
Receipt of Report on Emergency Management Roles and Responsibilities.
Recommended Action
Receive the report on emergency management roles and responsibilities supporting
emergency preparedness, response, recovery, and continuity of operations.
Reasons for Recommendation
The City of Cupertino Office of Emergency Management is responsible for maintaining
and updating the City’s Emergency Operations Plan (EOP). The EOP establishes the
framework for the City’s preparedness, response, recovery, and continuity of operations
during emergencies and disasters.
The draft EOP has been updated to reflect current emergency management practices,
organizational structures, operational procedures, and applicable regulatory
requirements. The EOP identifies the roles and responsibilities of City departments,
volunteers, partner agencies, and other stakeholders involved in emergency management
activities.
The EOP maintains the City’s compliance with the California Standardized Emergency
Management System (SEMS), the National Incident Management System (NIMS), and
applicable provisions of the California Emergency Services Act. The Plan supports
coordinated response and recovery efforts, resource management, public information
functions, and interagency coordination during emergencies.
Pursuant to Cupertino Municipal Code Section 2.40.040, the Disaster Council advises on
and recommends emergency plans. The draft EOP is being presented to the Disaster
Council for review and recommendation prior to consideration by the City Council.
The current EOP was reviewed by the Disaster Council on May 16, 2019, and subsequently
adopted by the City Council on June 18, 2019. The proposed update replaces the 2019 EOP
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and incorporates current emergency management standards, organizational updates, and
operational procedures.
The EOP is a public document that provides guidance for City operations before, during,
and after emergencies and serves as the foundation for emergency management activities
citywide.
If the updated EOP is not adopted, the City will continue operating under the 2019
Emergency Operations Plan.
Sustainability Impact
No sustainability impact.
Fiscal Impact
No fiscal impact.
City Work Program (CWP) Item/Description
None.
Council Goal:
N/A
California Environmental Quality Act
No California Environmental Quality Act impact.
_____________________________________
Prepared by: Kirsten Squarcia, Deputy City Manager
Approved for Submission by: Tina Kapoor, City Manager
Attachments:
Attachment A – Disaster Council Membership, Powers, and Duties (CMC Sections
2.40.025 and 2.40.040)
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www.wittobriens.com
2026 Emergency Operations Plan Update
to the
Cupertino Disaster Council
June 30, 2026
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Agenda
•Introduction of Witt Team
•Policy Section Review
•Public Comment and City
Council Approval Timeline
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Project Status
Project Review
•Revise the City of Cupertino Emergency
Operations Plan
•Timeline: February to September 2026
Progress Update
•Plan draft nearly complete
•Met with Santa Clara County OEM
•Met with SC Sheriff Office
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Policy Chapter
⬥A review and discussion of a plan chapter
⬥Chapter 2 – Policy⬥Residents⬥Establishing the focus on the residents
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Policy Chapter
⬥The Senior Policy Group⬥Role⬥Members⬥Standing Objectives
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Policy Chapter
Photo: CBS News
⬥Discussion and Comments
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Timeline
Photo: CBS News
⬥Draft completed by 14 July 2026
⬥ESC hire start date of 15 July
⬥ESC review and editing by 30 July⬥ESC will review plan and work with
consultant to develop final draft.
⬥Review the plan with Public Safety
Commission- TBD
⬥Final version ready for Disaster Council- TBD
⬥Forwarding to City Council for review and
approval- TBD
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Final Thoughts / Questions
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An Excerpt for Disaster Council Review and Comment
1. Chapter 2 - POLICYResidents of Cupertino
During a disaster or incident that requires an emergency response, the residents of the City will look
to government to mount an effective and organized response. This plan focuses on serving the
residents of Cupertino.
The key priorities are:
• Protection of Life
• Protection of Property
• Safeguarding the Environment of the City
• Safeguarding the Economy of the City
To do this the City will establish an emergency management organization, develop strategies, and
implement activities that are structured to help manage disasters or incidents to protect the
residents and mitigate the effects of a disaster or emergency incident.
2. City Council
As the elected representatives of the residents of Cupertino, the City Council will provide guidance
in establishing emergency management policy, support the goals and objectives of the emergency
management program, and advocate for the residents of the City.
3. Senior Policy Group
During non-emergency times, the Senior Policy Group (SPG), comprised of Council Members, the
City Manager, City Attorney’s Office, and the Public Information Officer will be responsible for
approving policies and plans for the City.
When this plan is activated, the City will also activate the SPG to provide strategic oversight and
direction for the City. Details of the composition, roles, and responsibilities of the SPG, when in
response, are detailed in “Section 6, Response”, of this plan.
4. Disaster Council
4.1. Description
As outlined in California Government Code §8610, the City of Cupertino has established a Disaster
Council.
The Cupertino Disaster Council, establishes emergency management policy for the city. In its
oversight role it also directs the development of plans and processes for the activation of the
Cupertino emergency management system.
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4.2. Role
Overall, the Disaster Council provides oversight and guidance to the Cupertino Emergency
Management program. It serves as the guiding body for the development of policy and plans and
determines response priorities and resource allocation based on priorities. The council authorizes
and empowers managers and supervisors designated to conduct operations in the emergency
management structure to activate and mobilize City resources to manage emergency events.
The Disaster Council shall provide oversight and review of plans and will submit the same to the
City Council for final approval.
The Disaster Council will be the approving body for policies, mutual aid agreements, and
community preparedness initiatives.
4.3. Members
The Cupertino Disaster Council shall be comprised of:
• The City Manager, or their designee, shall be chair.
• The Mayor, or their designee, shall be vice chair.
• The City Department Heads or their designee.
• City Attorney (advisory capacity).
In addition, the Disaster Council may include representatives of civic, business, labor, veterans,
professional, or other organizations having an emergency responsibility, to provide advisement to
the voting members to develop, strengthen, and enhance the city wide emergency management
program.
When necessary, the City Attorney may be required to review documents and policies promulgated
by the Disaster Council. The City Attorney will have an advisory role in the Disaster Council.
5. Senior Leader’s Intent
The Disaster Council of Cupertino has established the following as the intent for the emergency
management program for the City of Cupertino:
• Establish policies, direct the development of plans, and approve programs to help protect
the lives and property of the residents of the City of Cupertino.
• Working with City Departments, establish plans and programs to effectively respond to
disasters and incidents within Cupertino.
• Establish plans and programs that will help to recover the City in a post disaster
environment.
• Develop or assist in the development of employee disaster safety programs.
• Prepare an operational emergency management structure for the city.
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6. Senior Leaders Perogative
The Emergency Operations Plan is intended to be used in preparation for and during disaster
operations within the City of Cupertino.
However, it is recognized that at times deviations from the plan and the structure will be required in
order to effectively manage an incident. As such, the Cupertino Mayor, City Manager, or Disaster
Council, may issue new standing objectives, modify the structure, or shuffle roles and
responsibilities noted in this plan on an as-needed basis.
7. Cupertino Emergency Management Policy
Guiding all plan development with the city are polices that have been established by the City which
provide strategic level guidance to the objectives and goals of the emergency management
program.
City of Cupertino Emergency Management Policy can be found in the General Plan, Chapter 7 and
within Goal HS-2.
Individual policies are noted below and precede sections of this plan as they are addressed.
HS 2:
Ensure a high level of emergency preparedness for natural and human-caused disasters.
Policy Number
HS 2.2
Preparedness
Distribute multi hazard emergency preparedness information for all hazards
identified in the City’s Emergency Operations Plan.
Information will be provided through Cardiopulmonary Resuscitation (CPR), First
Aid and Community Emergency Response Team (CERT) training, lectures and
seminars on emergency preparedness, publication of monthly safety articles in
the Cupertino Scene, posting of information on the City’s Emergency
Preparedness website, and coordination of video and printed information at the
library. Efforts will be made to provide information in multiple formats to
accommodate persons of all abilities.
HS 2.3
Operations and
Training
Ensure City staff are trained on their functions/responsibilities in the Emergency
Operations Center (EOC) and in disaster preparedness, first aid, and CPR, as
applicable.
HS 2.4
Emergency Response Team (CERT), to augment the City’s emergency services,
and clearly define responsibilities during a local emergency.
HS 2.5
Emergency Public
Information
Maintain Cupertino’s Alert, Warning, and Notification (AWN) Program to be used
during emergency situations.
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HS-2.6
Fire Prevention and
Emergency
Preparedness
Promote fire prevention and emergency preparedness through City
public education programs, the City Channel, the City’s website, the Cupertino
Scene, and other social media platforms.
NOTE: This plan does not discuss Fire Prevention. Activities related to fire
prevention can be found here: SC County Fire Prevention Awareness
Policy Number
HS 2.7:
Hazard Preparedness Ensure that members of the community are adequately prepared for potential
hazard scenarios, including geologic and seismic hazards, wildfire hazards,
flooding hazards, extreme heat, and hazardous materials releases. Leverage the
Neighborhood Block Program to advertise and incorporate its members into
training efforts to expand outreach and engagement.
HS 2.8
Outreach Materials
Distribute relevant educational and outreach materials to the public to help
residents understand appropriate fire mitigation activities, such as vegetation
management, defensible space, evacuation routes, and emergency evacuation
procedures during a fire hazard.
HS 2.10
Response emergency medical clinics to ensure preparedness and provide disaster medical
response.
HS 2.12
Awareness
Ensure the public is aware of evacuation zones, evacuation routes, and how to
access emergency alerts and evacuation orders. Provide information to members
of the public about evacuation concerns, including designated evacuation routes
and evacuation plan details, through multiple formats and in multiple languages.
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8. Emergency Management Legislation
The State of California has developed an extensive emergency management system. It is designed
to ensure that counties and cities are provided with like organization, like resource requesting, and
like oversight when managing emergencies or disasters. This system is designed to ensure local
governments are eligible and receive federal disaster assistance when made available via the
Stafford Act.
Additionally, the City, County, and Federal governments have codes, ordinances, laws and
regulations that govern emergency management and disaster response operations.The following
laws, code, and regulation govern the roles, responsibilities, and conduct of emergency
management. The references are provided to assist in preparedness, response, and recovery
planning.
City Ordinance
Ordinance Purpose
2.40.010 The declared purposes of this chapter are to provide for the design of the
citywide emergency management program for the City of Cupertino. The
emergency management program includes the preparation and carrying
out of plans for the protection of persons and property within this City in
the event of an emergency, the direction of the emergency organization,
and the coordination of the emergency functions of this City with all other
public agencies, corporations, organizations and affected private persons.
County Code
Code Purpose
Santa Clara
Ordinance Code
§ A8
The declared purposes of this Division are to provide for the preparation
and carrying out of plans for the protection of persons, property, and the
environment within Santa Clara County in the event of an emergency; the
establishment, coordination, and direction of the County of Santa Clara
Emergency Organization; the establishment, coordination and direction
of the Santa Clara County Emergency Operational Area Council; the
establishment, coordination and direction of the Office of Emergency
Management; and the coordination of the emergency functions of this
County with all other public agencies, corporations, organizations, and
affected private persons.
State Code
Code Purpose
California
Emergency
Services Act (Gov.
Code §§ 8550–
8669.87)
The establishes the legal
framework for how California prepares for, responds to, and recovers from
emergencies and disasters.
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It also establishes SEMS as a standard process within the State, details the
roles of local Disaster Councils, and provides for the proclamation of a
local disaster.
California Health
and Safety Code
Provides broad powers to local Health Officers to preserve public health.
For Cupertino this power rests with the Santa Clara County Health Officer.
Federal Law
Federal Code Purpose
The Stafford Act
(42 U.S.C. § 5121
et seq.)
This is the single most important law in U.S. emergency management. It
provides the legal authority for the federal government to respond to
disasters. Provides basis for federal funding. A Stafford Act declaration
unlocks federal resources for local disasters. This includes funding for
debris removal, repairs to public infrastructure, and direct financial
assistance to individuals and households.
The Public Health
Service Act (42
U.S.C. § 201 et
seq.)
This law gives the Secretary of Health and Human Services the authority to
declare a public health emergency. This was a critical legal tool during the
COVID-19 pandemic, allowing the federal government to suspend certain
regulations, facilitate the development of vaccines, and deploy medical
resources across state lines.
Homeland Security
Act
(116 Stat. 2135)
Established the Department of Homeland Security and enhanced federal
disaster preparedness efforts.
Emergency
Management
Reform Act
Amended Homeland Security Act and specifically notes changes to
disaster assistance.
Quick Stop Legal Reference: Emergency Management Law in the U.S.: A Comprehensive Guide [US Law
Explained]
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9. Cupertino Office of Emergency Management (OEM)
The Office of Emergency Management (OEM) is the primary emergency management entity for the
City. Its purpose is to help ensure residents and staff are prepared to respond to all incidents that
may affect the City of Cupertino.
The City OEM is led by the Emergency Services Coordinator (ESC) who shall develop plans,
processes, and procedures to meet City protection, mitigation, preparedness, response, and
recovery needs as noted in this plan and as based on lessons learned.
9.1. Roles and Responsibilities of OEM
Office of Emergency Management
•
(City Manager).
•
personnel, and equipment, and reviews the plans annually.
• Ensures that the City's Emergency Operations Plan and its annexes are reviewed and updated annually or as
needed.
• Under general supervision, develops and implements the Office of Emergency Services' emergency
preparedness functions and programs; the study and analysis of vulnerability to disaster and response
•
•
•
•
• Serves as the City's representative to coordinate with the Operational Area, regional, state, and federal
governmental agencies, the public, volunteer organizations, and stakeholders to establish and
maintain effective working relationships and communication before, during, and after an emergency
• Works with all City Departments, private organizations, and non-profit organizations to coordinate
protection of key infrastructure such as government facilities, schools, business campuses, and natural
•
•
•
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Office of Emergency Management
• Prepares, attains, and distributes emergency planning and preparedness materials to business and
residential communities.
• Manages the Citizen Corps program, including, but not limited to, Community Emergency Response Team
(CERT), Medical Reserve Corps (MRC), and ARES/RACES ham radio volunteers. This management may be
•
•
•
•
•
•
•
•
•
•
Commission, Disaster Council, City Council, and other bodies as necessary. May serve as liaison to the
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CITY OF CUPERTINO
Agenda Item
..Title
Subject: Santa Clara County Office of Emergency Management Report.
..Recommended Action
Receive a report from the Santa Clara County Office of Emergency Management.
Presenter: Louay Toma, Sr. Emergency Manager, Santa Clara County Office of Emergency Management
CITY OF CUPERTINO Printed on 6/25/2026Page 1 of 1
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CITY OF CUPERTINO
Agenda Item
..Title
Subject: Santa Clara County Fire Department Report on Community Education.
..Recommended Action
Receive the report on Santa Clara County Fire Department community education programs.
Presenter: Gracie Hernandez, Senior Community Risk Specialist, Santa Clara County Fire Department
CITY OF CUPERTINO Printed on 6/25/2026Page 1 of 1
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AUGUST 27THURSDAY
DATEDATE TIMETIMEWORKSHOP LOCATIONWORKSHOP LOCATION
JULY 15WEDNESDAY
CUPERTINO COMMUNITY HALL
10300 Torre Ave, Cupertino 6:00 PM - 8:00 PMIN PERSON
APRIL 23THURSDAY 6:00 PM - 8:00 PMPAVILION @ REDWOOD ESTATES IN PERSON
FORMATFORMAT
MAY 2SATURDAY
SAN MARTIN LIONS CLUB
12415 Murphy Ave, San Martin 10:00 AM TO 12:00PMIN PERSON
REGISTER TODAY!REGISTER TODAY!SCCFD.EVENTBRITE.COM
408-378-4010 408-378-4010
OROR
SANTA CLARA COUNTY FIRE DEPARTMENT | 408.378.4010 | WWW.SCCFD.ORG
2026 Workshops2026 Workshops
WildfireWildfirePREPAREDNESSPREPAREDNESS
Be READY
Reduce Wildfire Risks:
Home Hardening & Defensible Space
Community Readiness - Firewise
Emergency Notification Systems
& Red Flag Warnings
Get SET
Create a Wildfire Action Plan
Assemble Emergency Go Kits
Understand Evacuation Terminology
GO!
Be Evacuation Ready
Learn How to Stay Informed
CONNECT WITH LOCAL AGENCIES
American Red Cross
California Department of Insurance (CDI)
CAL FIRE
Consumer and Environmental Protection Agency (CEPA)
Firewise Community Leaders
Halter Project - Animal Disaster Preparedness & Response
Local Law Enforcement
Los Altos Hills County Fire District
Midpeninsula Regional Open Space
Pacific Gas & Electric (PG&E)
Santa Clara County FireSafe Council
Santa Clara County Office of Emergency Management (OEM)
Valley Water
* Subject to change without notice
WILDFIRE READINESS PRESENTATIONWILDFIRE READINESS PRESENTATION COMMUNITY RESOURCE TABLESCOMMUNITY RESOURCE TABLES
Rev03.04.26
21450 Madrone Drive, Los Gatos
LOS ALTOS COMMUNITY CENTER
97 Hillview Ave, Los Altos 6:00 PM - 8:00 PMIN PERSON
JUNE 2TUESDAY
JOAN PISANI COMMUNITY CENTER
19655 Allendale Ave, Saratoga 6:00 PM - 8:00 PMIN PERSON
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CITY OF CUPERTINO
Agenda Item
..Title
Subject: Report on Emergency Management Roles and Responsibilities.
..Recommended Action
Receive a report on emergency management roles and responsibilities supporting emergency preparedness, response,
recovery, and continuity of operations.
CITY OF CUPERTINO Printed on 6/25/2026Page 1 of 1
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DISASTER COUNCIL STAFF REPORT
Meeting: June 30, 2026
Subject
Report on Emergency Management Roles and Responsibilities.
Recommended Action
Receive the report on emergency management roles and responsibilities supporting
emergency preparedness, response, recovery, and continuity of operations.
Reasons for Recommendation
As established in Cupertino Municipal Code (CMC) Chapter 2.40, emergency
management is a shared responsibility across City departments, governing bodies,
partner agencies, volunteers, and community organizations. The following provides an
overview of the primary roles supporting emergency preparedness, response, recovery,
and continuity of operations. All City employees are disaster service workers and
members of the City's emergency organization pursuant to CMC Section 2.40.070 and are
expected to participate in planning, training, exercises, preparedness activities, and
emergency assignments as needed.
City Manager's Office
The City Manager, as Director of Emergency Services pursuant to CMC Sections 2.40.050
and 2.40.060, provides overall leadership, policy direction, and executive coordination of
the City's emergency management program. Through the Emergency Management
Division, oversees emergency planning, training, exercises, Emergency Operations Center
(EOC) coordination, alerts and notifications, grants management, damage assessment
coordination, and coordination with regional partners. Supports emergency
communications and public information, emergency meetings and official actions of the
City Council and Disaster Council, employee status and emergency staffing, and business
recovery and outreach.
Community Emergency Preparedness Programs
Citizen Corps, including Cupertino Amateur Radio Emergency Service (CARES),
Community Emergency Response Team (CERT), and Medical Reserve Corps (MRC)
volunteers, along with Block Leaders and Neighborhood Watch volunteers, support
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community preparedness, emergency communications and community outreach before,
during, and after emergencies, consistent with the community preparedness and
volunteer program responsibilities described in CMC Section 2.40.040.
Community Development Department
Supports hazard mitigation, damage assessment, building safety inspections, permitting,
planning, environmental review, recovery permitting, and rebuilding efforts. Assists with
post-disaster land use, housing, and development issues.
Finance Department
Supports emergency purchasing, contracting, cost tracking, disaster reimbursement
documentation, grant administration, payroll continuity, financial reporting, and
recovery funding efforts. Maintains records necessary for state and federal
reimbursement.
Innovation and Technology Department
Maintains critical communications, geographic information systems (GIS), and
information technology infrastructure that support emergency response and continuity of
operations. Provides technology support for Emergency Operations Center (EOC)
activations, including network connectivity, cybersecurity, emergency communications
systems, situational awareness dashboards, incident management tools, and restoration
of City technology services.
Parks and Recreation Department
Supports community sheltering, cooling centers, evacuation support facilities,
reunification sites, recreation facility operations, volunteer support, and community
recovery services. Assists with care and support services for affected residents.
Public Works Department
Leads infrastructure assessment, emergency engineering, debris management,
transportation coordination, road closures, barricades, utility coordination, facility
support, and restoration of critical infrastructure. Supports damage assessment and
recovery operations.
City Council
Provides policy oversight of the City's emergency management program, adopts
emergency management plans and ordinances, ratifies local emergency proclamations as
required by law, and supports community recovery through policy and budget decisions.
Disaster Council
Provides oversight and guidance for the City's emergency management program as
authorized under CMC Sections 2.40.025 and 2.40.040. Advises on emergency plans,
preparedness initiatives, training and exercises, supports community preparedness and
volunteer programs, and assists with long-term emergency management planning and
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coordination. The Disaster Council's membership, powers, and duties are provided in
Attachment A.
Contracted Public Safety Partners
• Santa Clara County Fire Department provides fire suppression, rescue, hazardous
materials response, emergency medical services, evacuation operations, and
incident command.
• Santa Clara County Sheriff's Office provides law enforcement, evacuation support,
traffic control, perimeter security, access control, and public safety operations.
Sustainability Impact
No sustainability impact.
Fiscal Impact
No fiscal impact.
City Work Program (CWP) Item/Description
Emergency Operations Readiness: Review fire, earthquake tornado, active shooter,
Tsunami, hazardous transport accident policies; and ensure EOC is active and functioning
with a permanent position not consultant running the program.
Council Goal:
Quality of Life
California Environmental Quality Act
No California Environmental Quality Act impact.
_____________________________________
Prepared by: Kirsten Squarcia, Deputy City Manager
Approved for Submission by: Tina Kapoor, City Manager
Attachments:
Attachment A – Disaster Council Membership, Powers, and Duties (CMC Sections
2.40.025 and 2.40.040)
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CITY OF CUPERTINO
Agenda Item
..Title
Subject: Citizen Corps Report.
..Recommended Action
Receive the report by Citizen Corps liaison.
Presenter: Ken Ericksen, Citizen Corps Coordinator, City of Cupertino
CITY OF CUPERTINO Printed on 6/25/2026Page 1 of 1
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Page 1 of 3
+
Cupertino Citizen Corps, CERT/MRC/CARES
June 30, 2026
Disaster Council Report
Prepared by Ken Ericksen Citizen Corps Coordinator
Accomplishments YTD 2026:
Data:
o 1179 (Citizen Corps Volunteers) 1465.3 hours
o Zone/Volunteers
o Zone 1/163
o Zone 2/151
o Zone 3/79
o Zone 4/90
o Zone 5/59
o Zone 6/142
o Zone not assigned/495
o 14 New volunteers registered in Volunteer Portal
o Public Education:
o Monthly Personal/Neighborhood Emergency Preparedness classes 28/4
o Home of Christ Church 90 members, Personal and Family Preparedness
done in Chinese
Citizen CorpsActivity Category Hours
Exercises 559
Outreach 49
Training 356.25
Net Check In 152.85
Unscheduled Activities 190.7
Total Hours 1307.8
Santa Clara County ARES/RACES
Activations 10
Exercises & Planning 26
Training 43.5
Total Hours 79.5
San Jose City
Exercise & Planning 39
Total Hours 39
Grand Total Citizen Corps Hours 1465.3
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Page 2 of 3
o 0 Block Party Emergency Preparedness presentations
o 2 Orientation for new graduates (9 graduates)
o 0 Auto Activations
o 10 Requested Activations for Community Events, Exercises etc.
o 6 First Aid Booth, CEEF Run, Bunny Run, Holi, Earth Day, Cherry
Blossom
o 4 Exercises/Drills, Communication Outage/911 Calls Exercise,
GMRS/FRS Monthly Drills, Citizen Corps Capabilities Exercise
o 2 AlertSCC messages, CARES exercise notification, Citizen Corps Capabilities Exercise
o 1670 AM Messaging for Citizen Corps Exercise
o Email community development emails to be redistributed to our volunteer network!
o 1141 Citizen Corps Volunteers 12 monthly emails
o As needed Public Safety messages sent to volunteers to share with their
neighbors, Weather, Health, Power, Parks etc.
Seven leadership members have monthly meetings to address action items from exercises,
training, and direction of future activities with the following teams:
o Marketing and Outreach
o Monthly Citizen Corps message and message supplements as needed, new
data item reported above.
o Website update implemented
o 6 Community events supported, First Aid, Communications etc.
o Process and Data Management
o Volunteer Annex, Appendices, completed and used for training, exercises.
o Training
o Volunteer Annex Capabilities training plan.
o GMRS/FRS radio testing done monthly.
o MRC Skills training ongoing
o CPR/AED classes
o Field training, County qualifications
o DOC (Dept. Operations Center)
o Participated in all activations and exercises in planning.
o Developed DOC SOP, Just in Time Training and DOC Check List for Auto and
requested activation, added to the Volunteer Annex Appendices
o CARES; Cupertino Amateur Radio Emergency Services
o Communications Vehicle 469 tested, maintained.
o EOC to EOC monthly radio tests completed.
o CARES Monthly training meetings
o Weekly member radio tests
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Page 3 of 3
o MRC; Medical Reserve Corps
o First Aid Booths 6 events have been completed. These allow for our Volunteers to
train our Logistics, Notification, Operations plus support community outreach.
o Red Cross/MRC relationship exploration to match national objectives.
o 2 CPR Certification Classes American Heart Association
o Tools and Supplies
o Supplies are being maintained.
o ARK lock box codes to be reset for 2026.
2026 Citizen Corps authorization request:
o 2026 activities, training activation has been approved by City Manager.
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1
Auto and Requested Activation Capabilities
June 22, 2026
Contents
Auto and Requested Activation Capabilities ................................................................................................. 1
1 Auto Activation Capabilities .................................................................................................................. 2
1.1 Citizen Corps Department Operations Center (DOC) ................................................................... 4
1.2 Emergency Radio Net .................................................................................................................... 5
1.3 Mike-Mike Assessment Reporting ................................................................................................ 5
1.4 Neighborhood Safety Assessment ................................................................................................ 7
1.5 ARK Level 3 Activation / Zone Reporting ...................................................................................... 7
1.6 ARK Level 2 Activation / Field Comms .......................................................................................... 8
1.7 ARK Level 1 Activation / Full; ICP .................................................................................................. 8
1.8 Light Search and Rescue ............................................................................................................... 9
1.9 Neighborhood Damage Assessment ........................................................................................... 11
1.10 Infrastructure Safety Assessment (ISA) ...................................................................................... 11
1.11 EOC/ICP Communications Support ............................................................................................. 12
1.12 Alt911 Field Call Taking ............................................................................................................... 12
1.13 Medical Treatment Area ............................................................................................................. 14
1.14 Psychological First Aid ................................................................................................................. 15
1.15 Good Samaritan Response .......................................................................................................... 15
2 Requested Activation Capabilities ...................................................................................................... 16
2.1 Communications Shadow ........................................................................................................... 17
2.2 Public Safety Partner Mutual Aid ................................................................................................ 17
2.3 RACES Mutual Aid ....................................................................................................................... 18
2.4 Medical Treatment First Aid Booth (Public Service Events) ....................................................... 19
2.5 Psychological First Aid Site Support (Shelter) ............................................................................. 20
2.6 Area Search and Canvasing ......................................................................................................... 21
2.7 Specific Situation Monitoring ...................................................................................................... 22
2.8 Public Service Field Response ..................................................................................................... 23
2.9 Language Interpreting Services ................................................................................................... 24
2.10 Shelter Staffing ............................................................................................................................ 25
2.11 Points of Distribution Staffing ..................................................................................................... 25
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2
1 Auto Activation Capabilities
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3
Auto-Activation refers to the initiation and execution of emergency response activities that are pre-
approved to be performed by Cupertino Citizen Corps volunteers. The following is a summary of Auto-
Activation capabilities that Cupertino Citizen Corps will perform:
1. Citizen Corps Department Operations Center (D O C)
2. Emergency Radio Net
3. Mike-Mike Assessment Reporting
4. Neighborhood Safety Assessment
5. ARK Level 3 Activation / Zone Reporting
6. ARK Level 2 Activation / Field Comms
7. ARK Level 1 Activation / Full, ICP
8. Light Search and Rescue
9. Neighborhood Damage Assessment
10. Infrastructure Safety Assessment
11. EOC/ICP Communications Support
12. Alt911 Field Call Taking
13. Medical Treatment Area
14. Psychological First Aid
15. Good Samaritan Response
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4
1.1 Citizen Corps Department Operations Center (DOC)
What is it: Citizen Corps DOC Unit reports to the EOC’s Operations Section using the
Incident Command System to facilitate field operations and participate in the
EOC EAP development and integrate Cupertino Amateur Radio Emergency
Services (CARES), Community Emergency Response Team (CERT) and Medical
Reserve Corps (MRC), Block Leaders, Neighborhood Watch, and spontaneous
volunteers into one response.
How is it used: DOC: During auto/requested activations all field operations the DOC will
activate and be the DSWVP/City Insurance supervisor position for Citizen Corps
activities and be the direct contact to the ESC to coordinate Citizen Corps
activities with the City EOC.
• The DOC may be virtual initially and as the event develops it maybe
collocated with the developing ICS structure.
• Communications to field and EOC operations will use all methods
available to accomplish the transfer of situation status.
ICP: DOC will be the direct supervisor to the field operations for any auto
activation or requested activation of field operations.
• DOC will make sure that the ICP is supported with staffing,
communications and logistics to be able to accomplish IAP.
• ICP will give situation status summary information to DOC and will
develop any changes to the IAP as needed.
EOC: DOC is the Citizen Corps point of contact which will be included in the
development of the EAP to best utilize the Citizen Corps resources.
Who performs: Citizen Corps Volunteers trained and approved in DOC operations
Triggering event: Any time affiliated volunteer field operations are being performed
When performed: DOC will be established prior to any Citizen Corps field operations for Auto and
requested activations
Activation Type: Level 1,2,3 AUTO and Requested
Insurance Type: DSWVP or City Insurance
Training/Frequency: DOC SOP, Just-in-Time Training, DOC Check-list
Skills needed: Equipment operations
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5
1.2 Emergency Radio Net
What is it An Emergency Net is a group of radio stations that provide communication to
one or more served agencies or to the general public during an emergency.
How is it used:
On the occurrence of any self-evident event, CARES members will use their
personal radio equipment to check in to a designated frequency to begin
coordinating emergency information and response activities. The net will
initially be managed from a remote or home location until it can be transferred
to the Cupertino Public Safety Communications Vehicle (Comm 469). The Net
will remain active as long as CARES members are required to support the
emergency response.
Who performs: CARES
Triggering event: Earthquake
When performed: immediately after the earthquake and CARES members are capable to do so.
Activation Type: AUTO
Insurance Type: DSWVP or City Insurance
Training/Frequency: CARES Field Communications Handbook, regular training and field exercises
Skills needed: Message passing, Radio operations (programming etc.)
1.3 Mike-Mike Assessment Reporting
What is it The Modified Mercalli Intensity Scale is an efficient and standardized reporting
of earthquake damage delivered within the first of hour of the event. Instead
of using subjective descriptions like "major", "minor" or "heavy", a Mike-Mike
value is reported. This value equates to a standard level of observed damage
as defined by the Mike-Mike scale making it quick and simple to communicate
over the air.
How is it used:
SCC OEM: By agreement, CARES passes a summary to County RACES to help
SCC OEM determine if they need to activate.
DOC: receives the Mike-Mike report as soon as it is available. DOC attempts to
contact the Emergency Services Coordinator (ESC) with a summary of the
report and confers with the ESC of the next CCC step that is being taken and
when to expect the next report. Establishes a communication channel for
subsequent communications.
ESC: attempts to contact the City Manager with the initial Mike-Mike report
and a decision is made about EOC activation. ESC also informs the City
Manager about the Citizen Corps activation plans.
Who performs: CARES, CERT, Block Leaders
Triggering event: Earthquake
When performed: immediately after the CARES Emergency Radio net is established
Activation Type: AUTO
Insurance Type: DSWVP or City Insurance
Training/Frequency: CARES Comm Handbook, ARK Activation Handbook, annual training and field
exercises
Skills needed: Message passing, Radio operations,
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6
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7
1.4 Neighborhood Safety Assessment
What is it: After a disaster, Neighborhood members are encouraged to:
First: make sure that they and their home and family are safe.
Second: walk through their neighborhood to check on the status of their
neighbors, and the status of the neighborhood homes and infrastructure to
identify any serious injuries or hazards. Provide assistance if safe and possible
(e.g., assist neighbors shutting off utilities as needed, provide minor first aid,
provide information on helping each other, mitigate).
Third: Record neighborhood status, actions taken on form COES105 or a sheet
of paper if the form is not available. Walk to their ARK (or send someone) with
the recorded information, or radio (GMRS or FRS) the information to the ARK.
How is it used: ICP: Will use this information to develop the Reporting Zone Action Plan and
share updated information with the EOC Situation Status via the DOC. Initial
Level 1 and 2 may in effect at the beginning and with the DOC authorization
Level 3 may be initiated.
DOC: The ICP collected data is sent to the DOC per established ARK operation
procedures to assist the EOC Situation Status Unit, and pertinent authorities, in
the mitigation and recovery processes such as dispatching Law, Fire, EMS
Who performs: Citizen Corp Volunteers, organized neighborhoods, City residents
Triggering event: An Auto Activation or requested activation for a disaster such as severe
weather, earthquake, wildfire, or an explosion which results on potential for
damaged homes, roads, city infrastructure, and utilities.
When performed: As soon as safely possible.
Activation Type: Good Samaritan
Insurance Type: DSWVP, City Insurance, California Good Samaritan Law
Training/Frequency: Personal Emergency Preparedness (PEP) Class, CERT, ARK Activation Handbook,
Communications Handbook, Quickcapture, (add Neighborhood Safety
Assessment training FEMA CERT 1hr) one time
Skills needed: Sit status, Structural Assessment, Communications, First Aid
1.5 ARK Level 3 Activation / Zone Reporting
What is it: Level 3 –Zone Reporting. Citizen Corps members respond to local ARKs to start
zone report collection. They attempt to contact the DOC to pass local status
and for instructions to proceed with Level 2, or shut down Level 3 activities.
Because communications may not be established with the EOC, any data
collected is held and passed once a communicator arrives.
How is it used: EOC: CERT & Block Leaders responding to ARKs start collecting Neighborhood
Safety assessments. This information would be passed to the EOC as soon as
communications support arrives (ARK Level 2 Activation).
Who performs: CERT, Block Leaders, MRC
Triggering event: Earthquake
When performed: CERT members determine that the CCC Earthquake trigger event (things fall of
a shelf) occurred and progress to their local ARKs.
Activation Type: AUTO
Insurance Type: DSWVP
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8
Training/Frequency: ARK Activation Handbook, field exercises, FEMA CERT
Skills needed: Sit status
1.6 ARK Level 2 Activation / Field Comms
What is it: Level 2 – Zone Reporting with Communications. Responders have established
communications with the DOC, continue to collect incident reports, and
provide summary reports to the City.
How is it used: DOC: Local situation status reports are summarized from received
neighborhood safety assessments and provided to the EOC
EOC: Receives situation status or requests for assistance from the DOC.
County Comm: When commercial communication is out, CARES receives and
passes emergency requests (ALT911) to County Comm for dispatch.
Who performs: CERT, Block Leaders, MRC, CARES
Triggering event: Earthquake, on arrival off a CARES Field Responder.
When performed: Follows an ARK Level 3 Activation.
Activation Type: AUTO
Insurance Type: DSWVP
Training/Frequency: ARK Activation Handbook, CARES focused training topic, field exercises
FEMA CERT Training, one time with periodic exercises
Skills needed: Sit status, ARK set up, Generator and Equipment set up and usage, First Aid
1.7 ARK Level 1 Activation / Full; ICP
What is it: Level 1 – ICP Activation with DOC approval.
The full ARK activation and operations process is now implemented, per the
CERT training manual, following the SEMS/NIMS process. The ARK (or ICP)
management team is established composed of: The Incident Commander,
Operations Chief, Planning Chief, and Logistics Chief. Responders sign in
volunteers, continue collecting incident reports, develop an action plan, and
organize teams for the local zone response back out into the neighborhoods as
directed by the Incident Commander.
How is it used: DOC: Receives situation status reports, resource and material requests, and
assessment reports to support field operations; participates in the EOC
planning meetings.
EOC: Includes these field reports in the EOC Action Plan.
Who performs: CERT, CARES, MRC, Block Leaders, Org Neighborhoods
Triggering event: Earthquake damage in an area warrants deploying field teams to help the
community.
When performed: On direction of the CCC DOC or Citizen Corps Coordinator.
Activation Type: ARK Level 1
Insurance Type: DSWVP or City Insurance
Training/Frequency: ARK Activation Handbook, CERT training manual, FEMA CERT Training (one
time), periodic exercises, CARES focused training topic
Skills needed: Sit status, ARK set up, Generator and Equipment set up and usage, First Aid
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9
1.8 Light Search and Rescue
What is it: Search and Rescue involves three separate operations:
Size up, involves assessing the situation and determining a safe action plan.
Search, involves locating victims and documenting their location.
Rescue, involves the procedures and methods required to extricate the victims.
How is it used: ICP: Supplies teams and material to perform task.
DOC: The collected data is sent to the DOC per established ARK operation
procedures to assist the City Manager, and pertinent authorities, in the
mitigation and recovery processes such as dispatching Law, Fire, EMS.
Who performs: CERT (others may assist under the direct supervision of an experienced CERT).
Triggering event: A disaster such as a severe earthquake or an explosion which results on
collapsed structures where people may be trapped.
When performed: At the direction of ARK or Mobile Command Post Incident Commander.
Activation Type: ARK Level 1
Insurance Type: DSWVP
Training: CERT training manual, FEMA CERT, field exercises
Skills needed: Sit status, Communications, TRIAGE/First Aid, Equipment usage, Cribbing,
Utilities Management, Fire Suppression
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1.9 Neighborhood Damage Assessment
What is it: After a major disaster City Officials urgently need to know the status of its
residents (injuries, deaths, damaged homes), and of the City’s infrastructure
(roads, bridges, utilities). The Neighborhood Damage Assessment (TRIAGE) is
intended to provide a street level view of a neighborhood’s status, by sending
CERT lead teams, with radio communicators to specific neighborhoods to assess
the situation (damaged homes, injuries, utilities, roads, etc.)
How is it used: DOC: The collected data is sent to the DOC per established ARK operation
procedures to assist the City Manager, and pertinent authorities, in the
mitigation and recovery processes such as dispatching Law, Fire, EMS
Who performs: CERT and CARES in teams.
Triggering event: A disaster such as severe weather, earthquake, wildfire, or an explosion which
results on potential for damaged homes, roads, city infrastructure, and utilities.
When performed: At the direction of ARK or Mobile Command Post Incident Commander.
Activation Type: ARK Level 1
Insurance Type: DSWVP
Training/Frequency: CERT training manual. FEMA CERT Training (one time), periodic exercises
Skills needed: Sit status, communications, TRIAGE/First Aid, Structural assessment,
infrastructure assessment, Cribbing, Utilities Management, Fire Suppression
1.10 Infrastructure Safety Assessment (ISA)
What is it: This is a detailed look at critical infrastructure assets located throughout the
city including major roads, city facilities, water, wastewater, and water
distribution assets. This assessment is deemed critical to mitigate bigger
problems caused by water shortages or sewage spills.
How is it used: Cupertino Public Works: Problems with facilities and city-managed roads can
be compiled and provided as a means to jump-start the Public Work response.
San Jose Water, Cupertino Sanitary District, Valley Water: Problems with
water and wastewater assets are reported directly to the specific asset owner
so they can prioritize their response effort. This is performed per agreement
with these named served agencies. Communications back to the city about
actions updates have not been determined if/how this will be done.
ICP: Makes the field assignments, tracks field resources, and receives reports.
DOC: Receives ISA reports from field teams and passes these reports to the
EOC.
EOC: Status of third-party assets in the city is passed through the DOC to EOC
Situation Status Unit, actionable City response items
Who performs: CARES, CERT
Triggering event: Earthquake after Mike-Mike and ESC approval
When performed: At the direction of the ESC, CARES Shift Supervisor, and DOC; after standard
work hours
Activation Type: AUTO
Insurance Type: DSWVP or City Insurance
Training/Frequency: CARES Comm Handbook, Served Agency reviews, field exercises, CARES ISA
SOP, FEMA ICS, CARES focused training topic, Periodic training and exercises,
Quickcapture, CERT Scene Size Up,
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Skills needed: Sit status, Assessment criteria, First Aid, Communications Equipment, Message
Passing,
1.11 EOC/ICP Communications Support
What is it: EOC activation: Comm469, the Public Safety Communication Vehicle, provides
an emergency communications link between the EOC, all deployed field assets,
and County Comm using Amateur Radio and Public Safety frequencies.
ICP field activation: Comm469 deploys as a field command vehicle to support
responding resources in the field at a localized activation.
It also includes a cache of backup radio equipment that can be deployed either
when Comm469 is out of service or additional field radio equipment is
required.
How is it used: EOC: When deployed to the EOC, CARES supports the city activation with
emergency communication with Cupertino field teams and SCC EOC.
DOC: Supports field teams by handling logistics requests.
ICP: When deployed to an ICP, provides communications support for deployed
field responders.
Who performs: CARES
Triggering event: Earthquake
When performed: At the direction of the CARES Shift Supervisor.
Activation Type: AUTO or on Request
Insurance Type: DSWVP or City Insurance
Training: CARES focused training topic, field exercises
Skills needed: Message passing, equipment operations, Comm469 operations
1.12 Alt911 Field Call Taking
What is it: Provides the city with the tools and procedures for taking a 9-1-1 call in the
field for transmission to County Comm. Similar to taking a 9-1-1 call, specific
and sufficient information is collected in the field where it is entered,
formatted, and transmitted to Cupertino’s PSAP (County Comm) for dispatch.
How is it used: Residents: In the event of loss of commercial telephone service including 9-1-
1, CARES will receive, format, and transmit emergency requests to County
Comm.
County Comm: This capability fills a gap in the Public Safety Access Point
(PSAP) coverage that is missing in Cupertino.
DOC: Receives copies of emergency requests sent to County Comm; forwards
to the EOC.
Who performs: CARES, CERT
Triggering event: Whenever there is a significant and extended loss of commercial telephone
service, and community 9-1-1 requests for assistance are anticipated.
When performed: At the direction of the CARES Shift Supervisor.
Activation Type: AUTO or as requested
Insurance Type: DSWVP or City Insurance
Training: Field Communications Handbook, CARES focused training topic, field exercises
Skills needed: Sit status, message passing, Comm equipment operations, First Aid, CPR
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1.13 Medical Treatment Area
What is it: A medical treatment area is an area that will provide both for responder safety
and efficient triage, treatment and arrange for transportation of the incident's
victims. Consideration of set-up, staffing and other special issues should be
included in order to ensure that the core of the medical incident command
structure operates efficiently.
Just as with the initial scene assessment by first-arriving personnel and initial
triage efforts, the decisions made in setting up a treatment area are critical to
this unit's success or failure. The goal is to have the treatment area set up and
ready to receive patients prior to their arrival. This is not always practical,
based on the circumstances of the call; however, pre planning efforts in this
area should emphasize this point.
The initial steps in establishing any treatment area should answer the following
questions:
• Where the treatment area be setup?
• Does the location allow for easy access by litter-bearers bringing in
field-triaged victims?
• How large should it be, and can it be expanded if needed?
• Does the set-up allow for access to needed medical caches?
• Is it adjacent to and does it provide for unimpeded access to the
transportation area?
• Is there a need for an onsite morgue, and how will it be secured?
• Is weather a consideration?
• How should the area be secured?
How is it used: DOC: The collected data is sent to the DOC per established ARK operation
procedures to assist the EOC, and pertinent authorities, in the mitigation and
recovery processes such as dispatching EMS.
IC: For reassignment of staff, logistic support.
Who performs: MRC, CERT
Triggering event: A disaster such as a severe earthquake, or an explosion which results in injuries
When performed: At the direction of Medical Director via Mobile Command Post Incident
Commander.
Activation Type: ARK Level 1
Insurance Type: DSWVP or City Insurance
Training/Frequency: FEMA CERT Medical Modules, First Aid Handbook/training; CPR/AED, First Aid
training; Triage training; Head to Toe training; MRC Forms training; Stop the
Bleed (one time), periodic training and exercises, Psych First Aid, Level 1
Activation
Skills needed: First/Aid, CPR/AED, Sit status,
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1.14 Psychological First Aid
What is it: Psychological first aid is not therapy; rather, it is a set of techniques to provide
emotional intervention during field operations. The techniques learned will
help you manage personal situations, so you can meet the needs of all
survivors, including Citizen Corps volunteers.
Psychological first aid focuses on providing effective initial support to
individuals in distress. The components are:
➢ Protecting from further harm
➢ Opportunity to talk without pressure
➢ Active listening
➢ Compassion
➢ Addressing and acknowledging concerns
➢ Discussing coping strategies
➢ Social support
➢ Offer to return to talk
➢ Referral
How is it used: Support field staff and public during a disaster. Additionally, this capability will
bridge the gap until formal psychological medical care can be provided.
Who performs: MRC
Triggering event: A disaster such as a severe earthquake, or an explosion which results in injuries
When performed: At the direction of Medical Director via Mobile Command Post Incident
Commander.
Activation Type: AUTO or as requested
Insurance Type: DSWVP or City Insurance
Training/Frequency: FEMA CERT Psychological First Aid Module, Red Cross, Annual Psychological
First Aid training
Skills needed: Sit status, Psych first aid, first aid
1.15 Good Samaritan Response
What is it: A Good Samaritan response is when someone attempts to help a person in
distress. Common examples might include someone who is experiencing chest
pains or fell and hit their head on the sidewalk.
How is it used: This type of response is to encourage unaffiliated residents to get involved in
emergency situations without fear that they will be sued if their actions
inadvertently contribute to a person’s injury or death.
Good Samaritan only covers your actions to the level you have been trained.
Who performs: Any volunteer, affiliated or unaffiliated.
Triggering event: On after an Earthquake
When performed: On discovery of a life- or property-threatening emergency
Activation Type: AUTO
Insurance Type: California Good Samaritan Law
Training/Frequency: none
Skills needed: First Aid, CPR, Communications, 911
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2 Requested Activation Capabilities
Requested Activations refer tasks and activities that are requested by the EOC that is within the training
of the responding volunteer. An Action Plan would be created that would invoke any of these
capabilities. The following is a summary of Requested Activation capabilities that Cupertino Citizen
Corps will perform:
1. Communications Shadow
2. Public Safety Partner Mutual Aid
3. RACES Mutual Aid
4. Medical Treatment First Aid Booth (Public Service Events)
5. Psych First Aid Area
6. Area Search and Canvasing
7. Specific Situation Monitoring
8. Public Service Event Response
9. Language Interpreting Services
10. Shelter Staffing
11. Points of Distribution Staffing
(I suggest we add the ICS 100, 200, 700, SEMS, since these are activities where we will be reporting to
another organization’s operations, maybe the leads have this qualification and others are staff assigned
under the lead)
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2.1 Communications Shadow
What is it: There are times when an official, participating in a public s4ervice event or
emergency activation, is in the field and in need of communications support
with the EOC or ICP. A shadow is when an Amateur Radio Operator (the
Shadow) accompanies an official (called the Principal) during an event. A
shadow operator passes radio messages on behalf of the Principal, may be on-
foot or mobile, and is always in the immediate vicinity of the Principal being
shadowed.
How is it used: As described above.
Who performs: CARES
Triggering event: Per request
When performed: Whenever communications support is needed for responders who do not have
their own communications capabilities or the bandwidth to perform the
communications function.
Activation Type: Requested
Insurance Type: DSWVP or City Insurance
Training/Frequency: Santa Clara County RACES Training: Shadowing /County training requirements
and periodic events and exercises
Skills needed: Message passing, equipment operations, Sit status, First Aid, CPR
2.2 Public Safety Partner Mutual Aid
What is it: CARES may be asked to deploy into the field in support of a Public Safety
Partner (Fire, Sheriff) for logistical and communications support. This
deployment may be outside the City’s jurisdictional boundaries, will occur with
approval from Cupertino OEM, and with the responders reporting to the
requesting Public Safety Partner.
How is it used: Public Safety Agencies: Comm 469 will be deployed to support a supplemental
command post and used at the discretion of the requesting agency.
Who performs: CARES
Triggering event: Per request
When performed: On request by a Public Safety Partner
Activation Type: Requested, Level 1
Insurance Type: DSWVP or City Insurance
Training/Frequency: Cross-training with Public Safety Partners, Comm 469 training
Skills needed: Sit status, message passing, equipment operations, First Aid, CPR
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2.3 RACES Mutual Aid
What is it: CARES may be asked to deploy into the field in support of a RACES Mutual Aid
Communicator (MAC) request for communications support. This deployment
will be outside the City’s jurisdictional boundaries. Requests and initial
dispatch will be coordinated by Santa Clara County OEM and Santa Clara
County RACES on behalf of the requesting City, jurisdiction, or agency.
How is it used: County RACES, Other Jurisdictions: Supplements the resources of other
jurisdictions or agencies whenever (I) Cupertino resources are no longer
needed locally and (ii) demand for communications support is requested
elsewhere.
Who performs: CARES
Triggering event: Per request, City OEM approval
When performed: On request by Santa Clara County OEM or RACES or a City
Activation Type: Requested Level 1
Insurance Type: DSWVP or City Insurance
Training/Frequency: Santa Clara County RACES Training: Field Responder, Net Control Operator,
Packet Operator, Shadowing/County RACES training plan
Skills needed: Sit status, message passing, equipment operations, First Aid, CPR
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2.4 Medical Treatment First Aid Booth (Public Service Events)
What is it: A medical treatment area is an area that will provide both for responder safety
and efficient triage, treatment and transportation of the incident's
victims. Consideration of set-up, staffing and other special issues should be
included in order to ensure that the core of the medical incident command
structure operates efficiently.
Just as with the initial scene assessment by first-arriving personnel and initial
triage efforts, the decisions made in setting up a treatment area are critical to
this unit's success or failure. The goal is to have the treatment area set up and
ready to receive patients prior to their arrival. This is not always practical,
based on the circumstances of the call; however, pre planning efforts in this
area should emphasize this point.
The initial steps in establishing any treatment area should answer the following
questions:
• Where the treatment area be setup?
• Does the location allow for easy access by litter-bearers bringing in
field-triaged victims?
• How large should it be, and can it be expanded if needed?
• Does the set-up allow for access to needed medical caches?
• Is it adjacent to and does it provide for unimpeded access to the
transportation area?
• Is there a need for an onsite morgue, and how will it be secured?
• Is weather a consideration?
• How should the area be secured?
How is it used: DOC: The collected data is sent to the DOC per established ARK operation
procedures to assist the EOC, and pertinent authorities, in the mitigation and
recovery processes such as dispatching EMS.
IC: For reassignment of staff, logistic support.
Who performs: MRC, CERT
Triggering event: A disaster such as a severe earthquake, or an explosion which results in injuries
When performed: At the direction of Medical Director via Mobile Command Post Incident
Commander.
Activation Type: Level 1 or requested
Insurance Type: DSWVP or City Insurance
Training/Frequency: First Aid Handbook/training; CPR/AED, First Aid training; Triage training; Head
to Toe training; MRC Forms training; Stop the Bleed (one time), periodic
training and exercises, Level 1 Activation
Skills needed: First/Aid, CPR/AED, Sit status, Psych First Aid
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2.5 Psychological First Aid Site Support (Shelter)
What is it: Psychological first aid is not therapy; rather, it is a set of techniques to provide
emotional intervention during field operations. The techniques learned will
help you manage personal situations, so you can meet the needs of all
survivors, including Citizen Corps volunteers.
Psychological first aid focuses on providing effective initial support to
individuals in distress.
Components:
➢ Protecting from further harm
➢ Opportunity to talk without pressure
➢ Active listening
➢ Compassion
➢ Addressing and acknowledging concerns
➢ Discussing coping strategies
➢ Social support
➢ Offer to return to talk
➢ Referral
How is it used: Support field staff and public during a disaster. Additionally, this capability will
bridge the gap until formal psychological medical care can be provided.
Who performs: MRC, CERT
Triggering event: A disaster such as a severe earthquake, or an explosion which results in injuries
When performed: At the direction of Medical Director via Mobile Command Post Incident
Commander.
Activation Type: Level 1
Insurance Type: DSWVP or City Insurance
Training: Annual Psychological First Aid training, periodic training, and exercises (add:
FEMA CERT Psychological First Aid Module, Red Cross, Annual Psychological
First Aid training)
Skills needed: Sit status, Psych first aid, CPR, first aid
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2.6 Area Search and Canvasing
What is it: A number of events may trigger the need to survey, search, or canvass a
specific area in the city. Examples include:
- The search for a missing person.
- Messaging to potentially impacted residents of flooding due to dam
imminent failure or other causes.
- Messaging to potentially impacted residents of scheduled power
shutoffs (PSPS) due to dangerous wind conditions.
- Messaging to impacted residents of potentially dangerous conditions
when telephone, internet, or public radio communication is not
available.
ICP at the request of the DOC, and following standard ARK operation
procedures, will deploy teams to the specific area in the city.
This will be accomplished by sending CERT lead teams, with radio
communicators (CARES members), to the specific area.
How is it used: DOC: Will receive the field situation status information, assist with resource
management, planning, communications
EOC: Situation Status information will be shared with the EOC.
Who performs: Citizen Corps Volunteers, including radio communicators, trained in field
response supplemented with Just-In-Time trained volunteers
Triggering event: DOC Level 1 activation DSWVP or City Insurance
When performed: At the direction of ARK or Mobile Command Post Incident Commander.
Activation Type: Level 1
Insurance Type: DSWVP or City Insurance
Training: FEMA CERT
Skills needed: Sit status, Equipment operations, structural assessment, First Aid, CPR,
Message passing, Comm Equipment Operations
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2.7 Specific Situation Monitoring
What is it: Citizen Corps Command Post operates using the Incident Command System to
facilitate specific field operations. Specific training and exercising have been
done to be able to deploy teams to monitor items like
➢ creek water levels
➢ dam
➢ fire
➢ embers
➢ etc.
Citizen Corps Volunteers can safely be deployed to go into an area of the city to
go to safely observe and report back to the command post their status
How is it used: ICP: Level 1 Activation field teams will be deployed to perform specific
observation and reporting to the DOC
DOC: will submit field situation status and share information with appropriate
agencies, participate in the planning and IAP development
EOC: This may or may not be activated but a clear communications line will be
developed in the IAP to be sure field information is channeled to the
appropriate agency
Who performs: Citizen Corps Volunteers trained in field response supplemented with Just-In-
Time trained volunteers.
Triggering event: Requested by City DSWVP or City Insurance
When performed: DOC will be established prior to any Citizen Corps field operations for
requested activations following the Action Plan
Activation Type: Level 1
Insurance Type: DSWVP or City Insurance
Training: FEMA CERT
Skills needed: Sit status, Equipment operations, message passing, First Aid, CPR
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2.8 Public Service Field Response
What is it: Citizen Corps Command Post operates using the Incident Command System to
facilitate specific field operations. This capability allows requesting agencies to
have a turnkey operation of Volunteers to be part of a larger event following
the Action Plan. Examples are events like:
➢ July 4th
➢ Bunny Fun Run
➢ Sheriff Hero’s Run
➢ Etc.
Citizen Corps Volunteers can be a turnkey solution to safely deployed to
support events with staff, communications, first aid.
How is it used: ICP: Level 1Activation Citizen Corps Volunteers will become part of the field
operations and integrate into the command structure of the event
DOC: Will participate with the event planning and IAP development and Citizen
Corps staffing, logistics
EOC: this may or may not be activated but whatever the Command Structure is
the DOC will be part of the operations section
Who performs: Citizen Corps Volunteers trained in field response supplemented with Just-in-
Time trained volunteers.
Triggering event: Requested by Agency, DSWVP or City Insurance
When performed: DOC will be established prior and participate in the event planning to any
Citizen Corps field operations for requested activations following the Action
Plan
Activation Type: Level 1
Insurance Type: City Insurance
Training: FEMA CERT
Skills needed: Sit status, Equipment operations, message passing, First Aid, CPR
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2.9 Language Interpreting Services
What is it: This capability allows requesting agencies to have a turnkey operation of
Volunteers to assist with interpreting for the community.
Citizen Corps Volunteers provide a turnkey solution to safely deploy to support
events with interpreting using volunteers from our community to support our
community.
How is it used: ICP: Interpretation services for any Citizen Corps public facing activities will be
included into the planning of field operations
DOC: this requirement may be requested from the field and the Citizen Corps
members have a large number of members with multiple languages and this
information is kept in the Volunteer Portal
EOC: Citizen Corps members may be called upon to support interpretation
needs and can be requested through the DOC.
Who performs: Citizen Corps Volunteers trained in field response supplemented with Just-In-
Time trained volunteers. These volunteers are capable to communicate with
public in their mother-tong
Triggering event: Requested by Agency, DSWVP or City Insurance
When performed: DOC will be established prior and participate in the event planning to any
Citizen Corps field operations for requested activations following the Action
Plan
Activation Type: Level 1
Insurance Type: DSWVP or City Insurance
Training: FEMA CERT, JIT
Skills needed: Sit status, equipment operations, First Aid, CPR
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2.10 Shelter Staffing
What is it: An emergency shelter is temporary housing with minimal supportive services
for individuals displayed due to an emergency. Citizen Corps provides
resources to support the requesting agency.
How is it used:
Who performs: Citizen Corps
Triggering event: As requested
When performed: When requested
Activation Type: Level 1, as Requested
Insurance Type: DSWVP or City Insurance
Training: Red Cross Shelter Training, JIT
Skills needed: Sit status, First Aid, CPR, Equipment Operations, Comm Equipment Operations,
Psych First Aid
2.11 Points of Distribution Staffing
What is it: Points of Distribution (PODs) are centralized locations where the public can
receive life sustaining commodities following a disaster or emergency. This can
include commodities such as food and water, as well as medications in the
event of a biological emergency. Citizen Corps provides resources to support
the requesting agency.
How is it used:
Who performs: Citizen Corps
Triggering event: As requested
When performed: When requested
Activation Type: Level 1, as Requested
Insurance Type: DSWVP or City Insurance
Training: Independent Study, FEMA IS-26, JIT
Skills needed: Sit status, First Aid, CPR, Equipment Operations
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CITY OF CUPERTINO
Agenda Item
..Title
Subject: Block Leader Coordinator Report.
..Recommended Action
Receive a report by Block Leader Coordinator.
Presenter: Marta Drown, Block Leader Coordinator, City of Cupertino
CITY OF CUPERTINO Printed on 6/25/2026Page 1 of 1
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Disaster Council Meeting
Update: Block Leader and
Neighborhood Watch Programs
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•Creating a safer, more connected
Cupertino
•Meetings
•Volunteer Directory
•Neighborhood Events
•Block Party Grant
Block Leader Program
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Publicly available
map to find nearby
Block Leaders
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•In partnership with Santa Clara County
Sheriff’s Office
•National Night Out will be August 4
•Registration closes July 1
Neighborhood Watch
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cupertino.gov/blockleader
LEADER PROGRAMLEADER PROGRAMLEADER PROGRAM
BLOCKBLOCK BLOCK
Connect Neighbors
Block Leaders are engaged Cupertino residents who go the
extra mile to connect neighbors and build community--helping
our neighborhoods be safer, healthier, and more resilient.
The Block Leader program helps residents learn how to get to
know their neighbors and organize activities so neighbors can
more easily communicate. Block Leaders receive updates on
neighborhood activities and services and are vital links between
City Hall and the neighborhoods.
Become a Block Leader
Block Leader
Roles & Expectations
Improve
Communication
Increase
Public Safety
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cupertino.gov/neighborhoodwatch
WATCHWATCHWATCH
NEIGHBORHOODNEIGHBORHOODNEIGHBORHOOD
Emergency/
If in Doubt:
Call 9-1-1
Call (408) 299-2311
The City of Cupertino offers the Neighborhood Watch program
with the Santa Clara County Sheriff's Office.
Neighborhood Watch is a crime prevention initiative that engages
residents and law enforcement to reduce crime. It involves:
Building familiarity among neighbors fosters a safer community.
Neighbors collaborating and assisting each other.
Training citizens to identify and report suspicious activities.
Implementing crime prevention methods like home security.
Organize a Neighborhood
Watch Program Today!
Report
Suspicious Activity
Immediately
Non-Emergency:
Your safety is important.
Do not engage. Leave
response or deescalation
to the professionals!
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Welcome to the neighborhood!
We stay connected to keep up
to date on City information and
work towards a healthy, happy,
and safe community. If you are
interested in being added to our
contact list, my information is
below..Let’s keep our community
safe, happy, and healthy!
Your Local Block Leader,
Name:
Phone:
Email:
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Report issues for the City
totaddress such as graffiti,
potholes, and more.
Download the 3-1-1 app!
cupertino.org/cupertino311
In the event of a disaster,
the City will notify you
directly. Make sure you are
registered to receive alerts!
Go to alertscc.org.
Cupertino Block Leaders
demonstrate extraordinary
civic duty by connecting
neighbors, building a sense
of community, and enabling
information sharing between
the City of Cupertino and
residents. By doing so,
Block Leaders ensure
Cupertino neighborhoods
are healthier, happier,
and more resilient.
To learn more about the
Block Leader program
or to get involved,
contact Marta Drown
at (408) 777-3408 or
martad@cupertino.org.
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Let’s keep our community
safe, happy, and healthy!
Please reach me if:
• Your contact information changed
• Your next-door neighbor moved
• You want to stay informed
•______________
Your Local Block Leader,
Name:
Phone:
Email:
(Other)
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Lore
m
Hello
Report issues for the City to
address such as graffiti,
potholes, and more.
Download the 3-1-1 app!
cupertino.gov/cupertino311
In the event of a disaster,
the City will notify you
directly. Make sure you are
registered to receive alerts!
Go to alertscc.org.
Cupertino Block Leaders
demonstrate extraordinary
civic duty by connecting
neighbors, building a sense
of community, and enabling
information sharing between
the City of Cupertino and
residents. By doing so,
Block Leaders ensure
Cupertino neighborhoods
are healthier, happier,
and more resilient.
To learn more about the
Block Leader program
or to get involved,
contact Marta Drown
at (408) 777-3408 or
martad@cupertino.gov.
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CITY OF CUPERTINO
Agenda Item
..Title
Subject: Next Meeting to Review the Final Draft Emergency Operations Plan.
..Recommended Action
Select the date for a special Disaster Council meeting to review the final Draft Emergency Operations Plan. If no date is
selected, City staff will schedule the meeting and notify the Disaster Council.
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