HomeMy WebLinkAboutCC 04-07-2026 Item No. 13 Commissions Handbook_Supplemental ReportCC 4-07-2026
#13
Commissions Handbook
Supplemental Report
OFFICE OF THE CITY ATTORNEY
CITY HALL
10300 TORRE AVENUE • CUPERTINO, CA 95014-3255
TELEPHONE: (408) 777-3403
CUPERTINO.GOV
CITY COUNCIL STAFF REPORT
SUPPLEMENTAL 1
Meeting: April 7, 2026
Agenda Item #13
Subject
Consider updates to procedures administering the City’s Commissions and Committees
and revising the City Commissioners’ Handbook to reflect the new procedures.
Recommended Action
Adopt Resolution 26-XXX updating the Commissioners’ Handbook to (1) appoint
alternates to assist with quorum requirements when regular members are absent, (2)
promote broad community participation on the City’s commissions and committees, (3)
align attendance requirements and Council’s discretion over consequences for missing
meetings; (4) recognize advisory body members’ autonomy while ensuring the advisory
body’s actions are fairly communicated.
Background:
This supplemental report provides a corrected version of the redlined Commissioner’s
Handbook (Attachment B) included in the original staff report. Due to a technical issue,
not all changes were accurately displayed in the previous redline. The corrected v ersion
is included with this report as Attachment D. A clean version of Attachment D is included
with this report as Attachment E. A copy of the policy on resident communication with
staff is also included with this report as Attachment F, along with relevant info memo,
Attachment G.
Attachments Provided with Original Staff Report:
A. Draft Resolution and Commissioner’s Handbook (Exhibit A)
B. Commissioners Handbook – Redline
C. Commissioners Handbook – Clean (Exhibit A)
Attachments Provided with Supplemental 1:
D. Updated Commissioners Handbook – Redline
E. Updated Commissioners Handbook – Redline
F. Policy on Resident Communication with Staff
G. Info memo on Policy on Resident Communication with Staff
01276.0001 2102119.4
COMMISSIONERS’
HANDBOOK
20264
01276.0001 2102119.4
Table of Contents
STRUCTURE OF GOVERNMENT 3
Form of Government
City Council
City Manager and Staff
Commissions
Committees
COMMISSION MEMBERSHIP 5
Quorum, Attendance, Training, and Reporting
Alternate Members
Broad Representation
Vacancies
Resignations and Removals
Ethics
MEETINGS 7
Regular Meetings
Adjourned Meetings
Special Meetings
Subcommittees
Hybrid Meetings and Remote Participation
Work Plan
Agendas
Preparation for Meetings
Minutes
Procedure
Decorum at Meetings
Basis for your Decision
Recommendations to City Council
CITY WORK PROGRAM 12
COMMUNICATIONS 12
RESOURCES 13
1
2
01276.0001 2102119.4
THE STRUCTURE OF GOVERNMENT
FORM OF GOVERNMENT
The City of Cupertino operates as a general law city with a City Council -City
Manager form of government where the City Council sets policy. The City
Manager manages the implementation and administration of those policies.
CITY COUNCIL
The City Council is the governing legislative body of the City, consisting of five
members elected in even numbered years to staggered four -year terms. These
councilmembers then elect the mayor and vice mayor to one -year terms. The City
Council sets goals and priorities and establishes policies. The Mayor is the presiding
officer of the Council and the official spokesperson and representative of the City.
CITY MANAGER AND STAFF
City Manager
The City Manager has complete responsibility and authority for the administration
of the City’s government. The City Manager is appointed by and serves at the
pleasure of the Council and is the appointing authority for the City, selecting the
department heads and other employees. The City Manager coordinates and directs
the services of the City staff. Commissioners should not attempt to direct or
prioritize work for departments or individual staff.
City Clerk
The City Clerk administers the recruitment, appointment, and onboarding of the
appointed commissioners. The City Clerk administers the necessary steps for
commissioners to begin their service, including administering the Oath of Office to
commissioners and providing an orientation to the commissioners regarding the role
of the commission to which they have been appointed. The City Clerk oversees
commission membership, including annual attendance, ensuring commissioners
submit a signed Code of Ethics and complete the necessary the AB 1234 Local Ethics
and Harassment Prevention trainings, as required by State law. The City Clerk is the
filing officer for Statements of Economic Interests (Form 700s), and any other
required filing as identified by the City Council and the State.
3
01276.0001 2102119.4
City Attorney
The City Attorney’s Office provides legal advice to City commissions and staff
supporting the commissions. The City Attorney may provide advice regarding
matters pending before a commission, compliance with the Brown Act, and
other legal issues. In addition, commissioners may seek informal advice from
the City Attorney’s Office regarding conflicts of interest; provided, however,
that it is understood that a commissioner is automatically protected from
potential liability for conflict of interest only upon taking action that conforms
to a written opinion issued by the California Fair Political Practices Commission.
Staff
Staff refers to City employees assigned by the When assigned by the City
Manager to assist Commissions in an advisory capacity. Staff provide subject
matter expertise, analysis, and guidance to help the Commission make informed
decisions. Staff also coordinates logistics associated with legal requirements,
agenda preparation and posting., staff assist and act in a technical advisory
capacity to the commissions. It is not expected that every staff recommendation
will be followed; however, because of the staff's technical knowledge, full
consideration should be given to their recommendation. Staff are at liberty to
make their recommendation to the City Council through the City Manager, even
though the commission may have taken a different position. However, in these
cases, the commission recommendation will be made clear to the City Council.
Staff Liaison
A staff liaison is assigned to each commission and is the primary point of contact
for all commissioners. Their main duties include facilitating meetings, preparing
agendas, and advising commissioners, and preparing meeting minutes.
Commissioners should reach out to their liaison if they have any questions
regarding matters of the commission or if they would like to contact other staff
regarding official business.
Commission Administrator
The Commission Administrator supports commissioners on meeting
procedures, noticing requirements, and materials submitted for the public
record. They attend and manages administrative aspects of Commission
meetings, including preparing agendas and minutes, running the virtual
platform, coordinating meeting technology, and timing public comment.
COMMISSIONS
4
01276.0001 2102119.4
Commissions are subsidiary legislative bodies, subject to the Brown Act,
comprised solely of members appointed by the City Council. The primary
purpose of the City’s commissions is to serve as advisory bodies to Council by
weighing public input and rendering recommendations to the City Council.
Commissions do not manage or direct day-to-day operations or the work of
staff. There are times when the advisory body’s recommendation will not be sustained
or will be modified by the City Council. It is important to recognize this not as a
rejection of the integrity of the recommendation, but as an inevitable part of the
process of community decision- making.
The Council has appointed commissioners as advisors to them. Individual
commissioners are at liberty to express their personal opinions to the City
Council on items within the scope of their commission’s jurisdiction if they
clearly state that they are speaking on behalf of themselves only. The Council
appreciates hearing the rationale supporting both the majority position and the
minority position, as this enriches the decision-making process. [However, if the
individual commissioner’s personal recommendation is inconsistent with a position
taken by the full commission, the individual commissioner should also provide the City
Council with a general description of the full commission’s position.] This underlying
philosophy makes it improper for an individual commissioner, acting in their
official capacity, to try to persuade the Council into the acceptance of a
recommendation other than that voted by the majority of the commission. The
roleof a commission is to assist the City Council in the formation of policy,
having been created for the purpose of advising. . The scope of work, purpose,
and other primary functions for each commission can be found in the City
Municipal Code Title 2.
Chair and Vice Chair
Each year, every commission will elect from its membership a Chairperson
(Chair) and a Vice Chairperson (Vice Chair) who serve at the pleasure of the
commission for a one-year term. The Vice Chair acts in this capacity when the
Chair is not available.
The Chair should:
• Meet with the staff liaison to collaborate on agenda items, guided by the
Work Plan.
• Maintain order of the meeting, ensure respect for all opinions, protect
commissioners, staff, and the public from personal attacks.
5
01276.0001 2102119.4
• Keep discussion focused on the agendized issue at hand.
• Solicit opinions from commissioners. Encourage evaluation of new,
tentative, or incomplete ideas. Discourage overly dominant
commissioners from having disproportionate control over the
discussion.
• Attempt to reach decisions expeditiously on action items. At those times
when action would be premature, guide discussion toward a timeline or
framework for responsible action.
• Set meeting rules early and make sure everyone abides by them without
exception.
• Set an acceptable time limit for public testimony (generally three minutes
per individual and 10 minutes per group) and stick to it. At the Chair's
discretion, the public can interact with the members of the commission
beyond the public-comment time limit in order to facilitate better
communication of the agendized topic. However, the Chair should take
care that all members of the public are given the same opportunities to
participate in commission meetings.
• Provide periodic updates, approved by the full body, to Council
regarding the status of their activities as requested by Council.
COMMITTEES
Committees, for purposes of this Handbook, are subsidiary legislative bodies
that are comprised in part of members appointed by the City Council (either
directly or ex officio). Committees may also include Councilmembers or City staff
among their membership. Where applicable, the requirements of this
Handbook shall apply to Council-appointed committee members and to
committee meetings and procedures
COMMISSION MEMBERSHIP
QUORUM, ATTENDANCE, TRAINING, AND REPORTING
A quorum consists of a majority of the members of the commission. A quorum is
required to conduct business at any meeting whether it is a regular, adjourned, or
special meeting. While it is expected that members be present at all meetings, the
staff liaison and Chair should be notified if a member knows in advance that
he/shethey will be absent.
6
01276.0001 2102119.4
Each member, including alternate members, should complete all training
required by state or federal law or by a City rule or policy. Required Trainings for
Commissioners:
• Ethics (AB 1234): 2 hours; within 6 months of appointment, then every 2 years.
• Anti-Harassment (SB 1343): 1 hour; within 6 months, then every 2 years.
• Annual Commission Training: Once per year.
A member shall may be considered removed from an advisory body by a vote of
the City Council under the following conditions, in addition to those stated under
Resignations and Removals below:
• A member misses more than three consecutive meetings during a
term
• A member misses more than 25% of the advisory body's regular
meetings in a calendar year
• A member fails to comply with legally required training or conflict
of interest reporting requirements after receiving notice and a
reasonable opportunity to correct the noncompliance
• Any meeting canceled due to the lack of a quorum will be counted
against all of the commissioner(s) unable to participate as a missed
meeting.
ALTERNATE MEMBERS
One alternate commission member will be appointed to each commission. The
alternate member attends commission meetings as a non-voting member. In the
event a regular commission member is absent, after the Chair “seats” the
alternate, the alternate member will step into the absent member’s role for that
meeting, as both a voting member and for the purpose of satisfying quorum
requirements. If a regular commission member vacates their seat, the City will
undertake a recruitment under the Maddy Act (Govt. Code Sections 54970
through 54972) to identify a member to be appointed by the Council to fill the
vacancy. Alternates have all the same requirements and capabilities as regular
commissioners except voting rights unless they are seated in place of an absent
member.
VACANCIES
7
01276.0001 2102119.4
Vacancies are filled by appointment by the Council. Appointments made in the
middle of a term are for the unexpired portion of that term.
RESIGNATIONS AND REMOVALS
If a member is unable to continue serving because of health, business
requirements or personal reasons, a letter of resignation should be submitted to
the City Council. The position of any member is may be automatically vacated
at the discretion of the City Council when if the a member ceases to meet the
qualifications for office, when Council accepts the member’s resignation, when
the member fails to comply with the attendance, training, and reporting
requirements of Section A, above, or when the Council so declares.
BROAD REPRESENTATION
Representation on City commissions by residents from across the City promotes
broad engagement, equity and access to City decisionmakers. To promote broad
engagement the City discourages individuals from serving on two or more City
commissions simultaneously. Additionally, the City’s Municipal Code section
2.36.010 currently prevents the Council from appointing members who
“cohabit” or are related by blood or marriage to be members of the same City
advisory body.
ETHICS
The citizensResidents and businesses of Cupertino and the general public are
entitled to have fair, ethical, and accountable local government. To this end, the
City Council has adopted a Code of Ethics and Conduct for Elected and Appointed
Officials (Resolution No. 23-122). Commissioners should be familiar with and
must comply with the Ethics Code in conducting City business. Commissioners
must review and sign the Code of Ethics, affirming that they understand and will
uphold its principles.
MEETINGS
REGULAR MEETINGS
Commissions are required to hold regular meetings open to the public as
provided by the enabling ordinance. The agenda for these this meetings must be
posted at least 72 hours prior to the meeting. A meeting may be cancelled by the
8
01276.0001 2102119.4
staff liaison in consultation with the Chair if there is no Commission business to
be conducted, or if a quorum will not be present. Staff will prepare the public
cancellation notice. This cancellation procedure applies to both regular and
special meetings.
ADJOURNED MEETINGS
If the business to be considered at a regular meeting cannot be completed, the
cCommission then may designate a time and date for an adjourned meeting.;
otherwise, any remaining items shall be continued to the next regular meeting
of the Commission.
SPECIAL MEETINGS
A special meeting may be called by the Chair or a majority of the members with
coordination with the staff liaison. to address time-sensitive matters that cannot
wait until the next regular meeting. Special meetings should be scheduled in
coordination with the staff liaison, considering facility and staff availability, and
are not intended to replace regular meetings for convenience.
SUBCOMMITTEES
The Chair may appoint special subcommittees of less than a quorum of the
commission who then may meet at their convenience to carry out the purpose of
the subcommittee. If the subcommittee has a continuing subject matter or a
regularly scheduled meeting time, it may qualify as a Brown Act committee and
public notice provisions will apply.
HYBRID MEETINGS AND REMOTE PARTICIPATION
The City offers hybrid meetings to make it easier for public engagement and
participation for all commissions and committees. Under the Ralph M. Brown
Act, commissioners may participate remotely if they follow the rules set by state
law. Commissioners may participate remotely for an approved reason, either
under standard state rules or for special circumstances such as illness,
emergency, or caregiving. Commissioners should submit requests in advance
and notify staff. For special circumstances, the reason should be stated during
the meeting. A majority of the commission must still attend in person at the
meeting location listed on the agenda. All meetings must be open to the public,
9
01276.0001 2102119.4
and the public must be able to observe watch and provide give comments either
in person or remotely.
WORK PLAN
A commission work plan is established annually to guide staff workflow and
ensure that the commission’s activities align with City Council priorities, as well
as the department’s strategic goals and objectives. This approach is used to set
the agenda, prioritize initiatives, allocate resources effectively, and monitor
progress throughout the year. The work plan serves as a framework for decision-
making, promotes accountability, and ensures that the commission remains
focused on achieving measurable outcomes that benefit the community.
New elements to the work plan should be introduced on an occasional basis and
only in response to timely or emerging needs, rather than added routinely. All
commission work plan items should align with the Council adopted goals and
vision strategy.
AGENDAS
Each commission has a staff liaison responsible for preparing agendas in
consultation with the Chair. If a commissioner or staff member intends to bring
up an item for discussion or action, the item must be included on the agenda in
accordance with the Brown Act. For each meeting, a date should be scheduled
for the Chair and staff liaison to set the agenda. ; staff will make every reasonable
effort to meet The staff liaison will set aside time to work with the Chair on the
agenda. If the Chair is unavailable, some items may be deferred, and staff will
proceed with publishing the agenda according to established deadlines. The
Chair should make reasonable efforts to coordinate with the staff liaison..
Commissioners can propose agenda items within the purpose of the commission
to the staff liaison prior to the agenda setting date. No agenda item requiring
preparation of a staff report may be scheduled without approval of the City
Manager or their designee.
Agenda items shall be policy in nature and not operational, ensuring that the
commission’s role remains focused on providing guidance rather than engaging
in day-to-day administrative functions.
Future Agenda Setting
10
01276.0001 2102119.4
The staff liaison will maintain a list of future agenda items that the commission
plans to discuss. The Chair, the staff liaison, or any two commissioners can add
an agenda item within their purpose to the future agenda item list and it will be
scheduled at the discretion of the Chair and staff liaison. To provide
commissioners an opportunity to discuss whether to add an item to the future
agenda item list, each regularly scheduled agenda will include a “Future Agenda
Setting” item. Once an item is added to the future agenda item list, it cannot be
removed until it is discussed for removal at a regularly scheduled meeting during
the item for “Future Agenda Setting.” In addition, the item will not be removed
if the Chair or at least two commissioners wish for the item to remain on the
future agenda item list.
Staff Updates and Commissioner Activity Report
Each regularly scheduled agenda will also include a "Staff Updates and
Commissioner Activity Report Staff and Commission Reports" item for staff to
report on updates and the members to provide a concise report on any activities
they have taken part in related to the commission since the prior regularly
scheduled meeting.
PREPARATION FOR MEETINGS
• Thoroughly review the agenda packet, including agenda reports, and any
other materials before the meeting. Check if you may have a conflict of interest
with any of the items due to property or monetary interests. If it is unclear, the
commissioner can explain the situation to the staff liaison who can seek legal
counsel from the City Attorney. For more information on conflicts of interest,
please review the Fair Political Practices Commission (FPPC) Conflicts of
Interest Rules.
• Understand what action you are being called upon to take for each particular
agenda item.
• Contact the Chair or your staff liaison before the meeting to clarify questions
about the agenda or request further information.
• Members are expected to check their emails regularly for meeting notices and
updates.
• Understand the responsibilities of your commission. As a member of an
advisory body, you will be asked to provide recommendations to the City
Council about specific issues. Keep in mind that your appointment does not
empower you to supervise or direct City staff.
11
01276.0001 2102119.4
MINUTES
The approved minutes are placed on file by the City Clerk for public access.
Commissions should strive to keep summary minutes as opposed to action
minutes, unless automatic transcription of the meeting is available. If automatic
transcription is made available to supplement official minutes, action minutes
may be sufficient.
PROCEDURE
Commissions follow the guidelines on parliamentary procedure contained in
Rosenberg’s Rules of Order (Rules). These Rules outline how motions are made
and the basic format for an agenda item discussion.
DECORUM AT MEETINGS
• Discourage outward signs of agreement or disagreement from the audience
such as cheering or clapping. Such demonstrations can intimidate those
wishing to express alternate views and delay the meeting. Also see
Conduct of Members in the Cupertino Ethics Code.
• Limit your own comments to the issues before the commission. Avoid the
appearance of straying from the subject or "grandstanding".
BASIS FOR YOUR DECISION
Commission decisions should be based principally on the information
presented to you in the open public meeting process. If you collect pertinent
information outside of the public process through a meeting with stake holders
or site visits, you should share that information with your fellow
commissioners in the public meeting. This sharing of information will ensure
that other commissioners and members of the public have a better
understanding of the rationale for your decision.
Commissioners are free to meet or refuse to meet with residents, resident
groups, developers or prospective contractors, or any persons outside of the
public meeting process concerning issues before the commission.
Commissioners shall disclose any ex parte contact with parties to or
participants in a quasi-judicial matter. (A quasi- judicial matter is typically a
hearing in which a commission hears evidence and makes findings of fact to
12
01276.0001 2102119.4
reach a conclusion based on the applicable law.) Commissioners are
encouraged to disclose meetings with other individuals that provide
information upon which to base the commissioners’ decisions.
All quasi-judicial procedures and process must follow due process and allow
an affected party a right to be heard, and to present controverting fact or
testimony on the question of right in the matter involved. Unfair
determinations, such as bias, predetermination or refusal to hear an issue, may
invalidate actions.
Keep an open mind. An objective, balanced, and receptive approach will help
you assess the facets of a given issue and evaluate new ideas. When receiving
written and oral public testimony it will be necessary to discern between fact
and opinion, as well as between those concerns which are relevant and those
which are secondary to the issue at hand. Keeping an open mind will make it
easier for you to understand all sides of an issue before you make a judgment
or take a position.
RECOMMENDATIONS AND REPORTS TO CITY COUNCIL
The Chair shall select a member to represent the commission at any City
Council meeting where a commission recommendation is agendized for
discussion. The commissioner selected by the Chair as the commission
representative should strive to represent the position of the commission as a
whole at the meeting, as necessary, regardless of the commissioner’s personal
views of the member. Each commission shall present prepare an annual report
on its activities tofor the City Council.
CITY WORK PROGRAM
The City Council approves an annual City Work Program to guide the work of the
City. Prior to the first draft of the City Work Program each year, staff may reach
out to the commissions Commissioners are encouraged to review current City
Work Program items and sendask for their recommendations for additional items
within the scope of the commission's jurisdiction to City Council for their
consideration n, if any. These recommendations will be provided to the City
Council for consideration, but u. Ultimately the City Council will determine the
final items on the City Work Program. Since the City Council sets the City Work
Program to guide the priority efforts in the City, commission work plans and
agendas should be aligned accordingly.
13
01276.0001 2102119.4
COMMUNICATIONS
Staying Informed
Commissioners should sign up for City email notifications to stay informed of
various community events and public meetings.
The City uses social media outlets, surveys, email notifications, the Scene, and the
City website for outreach to the community. For appropriate conduct on social
media, see the City’s Social Media Policy.
USE OF CITY EMAIL
All newly appointed City commissioners will be assigned a mandatory City email
address after reviewing and signing the Technology Use Policy. Commissioners
are required to inform Information Technology (helpdesk@cupertino.gov) and the
staff liaison of any travel outside of the United States at least 2 business days prior
to the said travel.
As noted under the Brown Act, care should be taken with regard to emails. Never
select “Reply All” to an email to all commissioners or forward an email sent to you
by one commissioner to another commissioner since that would might constitute a
quorum. All questions and concerns should be directed to the Chair and staff
liaison.
All City emails are subject to the Public Records Act, and you should use your City
email only to communicate about any matter within the jurisdiction of your
commission.to conduct City business as a commissioner. Emails sent from a
personal email accountaccount, including those from a personal device, are also
subject to the Public Records Act to the extent they address a matter related to
your commission’s jurisdiction. Please use your City email when communicating
to enhance efficiency and transparency. When advocating or discussing a matter
within the scope of your commission’s jurisdiction, please ensure that the email
cannot be construed as representing the views of the full commission, unless the
commission has affirmatively voted to approve the position presented. Please do
not forward or reply to a City email from your personal email address. Once your
term on the commission is over, your City email will be terminated.
14
01276.0001 2102119.4
RESOURCES
Commissioners should familiarize themselves with the following resources:
City policies relating to ethics, social media, commissions, diversity, resident
communication with staff, and technology, as well as the City organizational chart,
a Rosenberg’s Rules of Order cheat sheet, and other resources can be found online
in the Commission Resources folder.
01276.0001 2102119.4
COMMISSIONERS’
HANDBOOK
2026
01276.0001 2102119.4
Table of Contents
STRUCTURE OF GOVERNMENT 3
Form of Government
City Council
City Manager and Staff
Commissions
Committees
COMMISSION MEMBERSHIP 5
Quorum, Attendance, Training, and Reporting
Alternate Members
Broad Representation
Vacancies
Resignations and Removals
Ethics
MEETINGS 7
Regular Meetings
Adjourned Meetings
Special Meetings
Subcommittees
Hybrid Meetings and Remote Participation
Work Plan
Agendas Preparation for
Meetings Minutes
Procedure
Decorum at Meetings
Basis for your Decision
Recommendations to City Council
CITY WORK PROGRAM 12
COMMUNICATIONS 12
RESOURCES 13
1
2
01276.0001 2102119.4
THE STRUCTURE OF GOVERNMENT
FORM OF GOVERNMENT
The City of Cupertino operates as a general law city with a City Council -City
Manager form of government where the City Council sets policy. The City
Manager manages the implementation and administration of those policies.
CITY COUNCIL
The City Council is the governing legislative body of the City, consisting of five
members elected in even numbered years to staggered four -year terms. These
councilmembers then elect the mayor and vice mayor to one -year terms. The City
Council sets goals and priorities and establishes policies. The Mayor is the presiding
officer of the Council and the official spokesperson and representative of the City.
CITY MANAGER AND STAFF
City Manager
The City Manager has complete responsibility and authority for the administration
of the City’s government. The City Manager is appointed by and serves at the
pleasure of the Council and is the appointing authority for the City, selecting the
department heads and other employees. The City Manager coordinates and directs
the services of the City staff. Commissioners should not attempt to direct or
prioritize work for departments or individual staff.
City Clerk
The City Clerk administers the recruitment, appointment, and onboarding of the
appointed commissioners. The City Clerk administers the necessary steps for
commissioners to begin their service, including administering the Oath of Office to
commissioners and providing an orientation to the commissioners regarding the role
of the commission to which they have been appointed. The City Clerk oversees
commission membership, including annual attendance, ensuring commissioners
submit a signed Code of Ethics and complete the necessary trainings. The City Clerk
is the filing officer for Statements of Economic Interests (Form 700s), and any other
required filing as identified by the City Council and the State.
3
01276.0001 2102119.4
City Attorney
The City Attorney’s Office provides legal advice to City commissions and staff
supporting the commissions. The City Attorney may provide advice regarding
matters pending before a commission, compliance with the Brown Act, and
other legal issues. In addition, commissioners may seek informal advice from
the City Attorney’s Office regarding conflicts of interest; provided, however,
that it is understood that a commissioner is automatically protected from
potential liability for conflict of interest only upon taking action that conforms
to a written opinion issued by the California Fair Political Practices Commission.
Staff
Staff refers to City employees assigned by the City Manager to assist
Commissions in an advisory capacity. Staff provide subject matter expertise,
analysis, and guidance to help the Commission make informed decisions. Staff
also coordinates logistics associated with legal requirements, agenda
preparation and posting. It is not expected that every staff recommendation will
be followed; however, because of the staff's technical knowledge, full
consideration should be given to their recommendation. Staff are at liberty to
make their recommendation to the City Council through the City Manager, even
though the commission may have taken a different position. However, in these
cases, the commission recommendation will be made clear to the City Council.
Staff Liaison
A staff liaison is assigned to each commission and is the primary point of contact
for all commissioners. Their main duties include facilitating meetings, preparing
agendas, and advising commissioners. Commissioners should reach out to their
liaison if they have any questions regarding matters of the commission, or if they
would like to contact other staff regarding official business.
Commission Administrator
The Commission Administrator supports commissioners on meeting
procedures, noticing requirements, and materials submitted for the public
record. They attend and manage administrative aspects of Commission
meetings, including preparing agendas and minutes, running the virtual
platform, coordinating meeting technology, and timing public comment.
COMMISSIONS
4
01276.0001 2102119.4
Commissions are subsidiary legislative bodies, subject to the Brown Act,
comprised solely of members appointed by the City Council. The primary
purpose of the City’s commissions is to serve as advisory bodies to Council by
weighing public input and rendering recommendations to the City Council.
Commissions do not manage or direct day-to-day operations or the work of
staff. There are times when the advisory body’s recommendation will not be sustained
or will be modified by the City Council. It is important to recognize this not as a
rejection of the integrity of the recommendation, but as an inevitable part of the
process of community decision-making.
The Council has appointed commissioners as advisors to them. Individual
commissioners are at liberty to express their personal opinions to the City
Council on items within the scope of their commission’s jurisdiction if they
clearly state that they are speaking on behalf of themselves only. The Council
appreciates hearing the rationale supporting both the majority position and the
minority position, as this enriches the decision-making process. [However, if the
individual commissioner’s personal recommendation is inconsistent with a position
taken by the full commission, the individual commissioner should also provide the City
Council with a general description of the full commission’s position.] . The scope of
work, purpose, and other primary functions for each commission can be found
in the City Municipal Code Title 2.
Chair and Vice Chair
Each year, every commission will elect from its membership a Chairperson
(Chair) and a Vice Chairperson (Vice Chair) who serve at the pleasure of the
commission for a one-year term. The Vice Chair acts in this capacity when the
Chair is not available.
The Chair should:
• Meet with the staff liaison to collaborate on agenda items, guided by the
Work Plan.
• Maintain order of the meeting, ensure respect for all opinions, protect
commissioners, staff, and the public from personal attacks.
• Keep discussion focused on the agendized issue at hand.
• Solicit opinions from commissioners. Encourage evaluation of new,
tentative, or incomplete ideas. Discourage overly dominant
commissioners from having disproportionate control over the
discussion.
5
01276.0001 2102119.4
• Attempt to reach decisions expeditiously on action items. At those times
when action would be premature, guide discussion toward a timeline or
framework for responsible action.
• Set meeting rules early and make sure everyone abides by them without
exception.
• Set an acceptable time limit for public testimony (generally three minutes
per individual and 10 minutes per group) and stick to it. At the Chair's
discretion, the public can interact with the members of the commission
beyond the public-comment time limit in order to facilitate better
communication of the agendized topic. However, the Chair should take
care that all members of the public are given the same opportunities to
participate in commission meetings.
• Provide periodic updates, approved by the full body, to Council
regarding the status of their activities as requested by Council.
COMMITTEES
Committees, for purposes of this Handbook, are subsidiary legislative bodies
that are comprised in part of members appointed by the City Council (either
directly or ex officio). Committees may also include Councilmembers or City staff
among their membership. Where applicable, the requirements of this Handbook
shall apply to Council-appointed committee members and to committee meetings
and procedures
COMMISSION MEMBERSHIP
QUORUM, ATTENDANCE, TRAINING, AND REPORTING
A quorum consists of a majority of the members of the commission. A quorum is
required to conduct business at any meeting whether it is a regular, adjourned, or
special meeting. While it is expected that members be present at all meetings, the
staff liaison and Chair should be notified if a member knows in advance that they
will be absent.
Each member, including alternate members, should complete all training
required by state or federal law or by a City rule or policy.
Required Trainings for Commissioners:
• Ethics (AB 1234): 2 hours; within 6 months of appointment, then every 2
years.
6
01276.0001 2102119.4
• Anti-Harassment (SB 1343): 1 hour; within 6 months, then every 2 years.
• Annual Commission Training: Once per year.
A member may be removed from an advisory body by a vote of the City Council
under the following conditions, in addition to those stated under Resignations
and Removals below:
• A member misses more than three consecutive meetings during a
term
• A member misses more than 25% of the advisory body's regular
meetings in a calendar year
• A member fails to comply with legally required training or conflict
of interest reporting requirements after receiving notice and a
reasonable opportunity to correct the noncompliance
• Any meeting canceled due to the lack of a quorum will be counted
against all of the commissioner(s) unable to participate as a missed
meeting.
ALTERNATE MEMBERS
One alternate commission member will be appointed to each commission. The
alternate member attends commission meetings as a non-voting member. In the
event a regular commission member is absent, after the Chair “seats” the
alternate, the alternate member will step into the absent member’s role for that
meeting, as both a voting member and for the purpose of satisfying quorum
requirements. If a regular commission member vacates their seat, the City will
undertake a recruitment under the Maddy Act (Govt. Code Sections 54970
through 54972) to identify a member to be appointed by the Council to fill the
vacancy. Alternates have all the same requirements and capabilities as regular
commissioners except voting rights unless they are seated in place of an absent
member.
VACANCIES
Vacancies are filled by appointment by the Council. Appointments made in the
middle of a term are for the unexpired portion of that term.
RESIGNATIONS AND REMOVALS
7
01276.0001 2102119.4
If a member is unable to continue serving because of health, business
requirements or personal reasons, a letter of resignation should be submitted to
the City Council. The position of any member may be vacated at the discretion
of the City Council if a member ceases to meet the qualifications for office, when
Council accepts the member’s resignation, when the member fails to comply
with the attendance, training, and reporting requirements, or when the Council
so declares.
BROAD REPRESENTATION
Representation on City commissions by residents from across the City promotes
broad engagement, equity and access to City decisionmakers. To promote broad
engagement the City discourages individuals from serving on two or more City
commissions simultaneously. Additionally, the City’s Municipal Code section
2.36.010 currently prevents the Council from appointing members who
“cohabit” or are related by blood or marriage to be members of the same City
advisory body.
ETHICS
Residents and businesses of Cupertino and the general public are entitled to have
fair, ethical, and accountable local government. To this end, the City Council has
adopted a Code of Ethics and Conduct for Elected and Appointed Officials
(Resolution No. 23-122). Commissioners should be familiar with and must comply
with the Ethics Code in conducting City business. Commissioners must review
and sign the Code of Ethics, affirming that they understand and will uphold its
principles.
MEETINGS
REGULAR MEETINGS
Commissions are required to hold regular meetings open to the public as
provided by the enabling ordinance. The agenda for these meetings must be
posted at least 72 hours prior to the meeting. A meeting may be cancelled by the
staff liaison in consultation with the Chair if there is no Commission business to
be conducted, or if a quorum will not be present. Staff will prepare the public
cancellation notice. This cancellation procedure applies to both regular and
special meetings.
8
01276.0001 2102119.4
ADJOURNED MEETINGS
If the business to be considered at a regular meeting cannot be completed, the
Commission may designate a time and date for an adjourned meeting;
otherwise, any remaining items shall be continued to the next regular meeting
of the Commission.
SPECIAL MEETINGS
A special meeting may be called by the Chair or a majority of the member s to
address time-sensitive matters that cannot wait until the next regular meeting.
Special meetings should be scheduled in coordination with the staff liaison,
considering facility and staff availability, and are not intended to replace regular
meetings for convenience.
SUBCOMMITTEES
The Chair may appoint special subcommittees of less than a quorum of the
commission who then may meet at their convenience to carry out the purpose of
the subcommittee. If the subcommittee has a continuing subject matter or a
regularly scheduled meeting time, it may qualify as a Brown Act committee and
public notice provisions will apply.
HYBRID MEETINGS AND REMOTE PARTICIPATION
The City offers hybrid meetings to make it easier for public engagement and
participation for all commissions and committees. Under the Brown Act,
commissioners may participate remotely if they follow the rules set by state law.
Commissioners may participate remotely for an approved reason, either under
standard state rules or for special circumstances such as illness, emergency, or
caregiving. Commissioners should submit requests in advance and notify staff.
For special circumstances, the reason should be stated during the meeting. A
majority of the commission must still attend in person at the meeting location
listed on the agenda. All meetings must be open to the public, and the public
must be able to observe and provide comments either in person or remotely.
WORK PLAN
9
01276.0001 2102119.4
A commission work plan is established annually to guide staff workflow and
ensure that the commission’s activities align with City Council priorities, as well
as the department’s strategic goals and objectives. This approach is used to set
the agenda, prioritize initiatives, allocate resources effectively, and monitor
progress throughout the year. The work plan serves as a framework for decision-
making, promotes accountability, and ensures that the commission remains
focused on achieving measurable outcomes that benefit the community.
New elements to the work plan should be introduced on an occasional basis and
only in response to timely or emerging needs, rather than added routinely. All
commission work plan items should align with the Council adopted goals and
vision strategy.
AGENDAS
Each commission has a staff liaison responsible for preparing agendas in
consultation with the Chair. If a commissioner or staff member intends to bring
up an item for discussion or action, the item must be included on the agenda in
accordance with the Brown Act. For each meeting, a date should be scheduled
for the Chair and staff liaison to set the agenda. The staff liaison will set aside
time to work with the Chair on the agenda. If the Chair is unavailable, some
items may be deferred, and staff will proceed with publishing the agenda
according to established deadlines. The Chair should make reasonable efforts to
coordinate with the staff liaison. Commissioners can propose agenda items
within the purpose of the commission to the staff liaison prior to the agenda
setting date. No agenda item requiring preparation of a staff report may be
scheduled without approval of the City Manager or their designee.
Agenda items shall be policy in nature and not operational, ensuring that the
commission’s role remains focused on providing guidance rather than engaging
in day-to-day administrative functions.
Future Agenda Setting
The staff liaison will maintain a list of future agenda items that the commission
plans to discuss. The Chair, the staff liaison, or any two commissioners can add
an agenda item within their purpose to the future agenda item list and it will be
scheduled at the discretion of the Chair and staff liaison. To provide
commissioners an opportunity to discuss whether to add an item to the future
agenda item list, each regularly scheduled agenda will include a “Future Agenda
Setting” item. Once an item is added to the future agenda item list, it cannot be
10
01276.0001 2102119.4
removed until it is discussed for removal at a regularly scheduled meeting during
the item for “Future Agenda Setting.” In addition, the item will not be removed
if the Chair or at least two commissioners wish for the item to remain on the
future agenda item list.
Staff Updates and Commissioner Activity Report
Each regularly scheduled agenda will also include a "Staff and Commission
Reports" item for staff to report on updates and the members to provide a concise
report on any activities they have taken part in related to the commission since the
prior regularly scheduled meeting.
PREPARATION FOR MEETINGS
• Thoroughly review the agenda packet, including agenda reports, and any
other materials before the meeting. Check if you may have a conflict of interest
with any of the items due to property or monetary interests. If it is unclear, the
commissioner can explain the situation to the staff liaison who can seek legal
counsel from the City Attorney. For more information on conflicts of interest,
please review the Fair Political Practices Commission (FPPC) Conflicts of
Interest Rules.
• Understand what action you are being called upon to take for each particular
agenda item.
• Contact the Chair or your staff liaison before the meeting to clarify questions
about the agenda or request further information.
• Members are expected to check their emails regularly for meeting notices and
updates.
• Understand the responsibilities of your commission. As a member of an
advisory body, you will be asked to provide recommendations to the City
Council about specific issues. Keep in mind that your appointment does not
empower you to supervise or direct City staff.
MINUTES
The approved minutes are placed on file by the City Clerk for public access.
Commissions should strive to keep summary minutes as opposed to action
minutes, unless automatic transcription of the meeting is available. If automatic
transcription is made available to supplement official minutes, action minutes
may be sufficient.
11
01276.0001 2102119.4
PROCEDURE
Commissions follow the guidelines on parliamentary procedure contained in
Rosenberg’s Rules of Order (Rules). These Rules outline how motions are made
and the basic format for an agenda item discussion.
DECORUM AT MEETINGS
• Discourage outward signs of agreement or disagreement from the audience
such as cheering or clapping. Such demonstrations can intimidate those
wishing to express alternate views and delay the meeting. Also see
Conduct of Members in the Cupertino Ethics Code.
• Limit your own comments to the issues before the commission. Avoid the
appearance of straying from the subject or "grandstanding".
BASIS FOR YOUR DECISION
Commission decisions should be based principally on the information
presented to you in the open public meeting process. If you collect pertinent
information outside of the public process through a meeting with stake holders
or site visits, you should share that information with your fellow
commissioners in the public meeting. This sharing of information will ensure
that other commissioners and members of the public have a better
understanding of the rationale for your decision.
Commissioners are free to meet or refuse to meet with residents, resident
groups, developers or prospective contractors, or any persons outside of the
public meeting process concerning issues before the commission.
Commissioners shall disclose any ex parte contact with parties to or
participants in a quasi-judicial matter. (A quasi- judicial matter is typically a
hearing in which a commission hears evidence and makes findings of fact to
reach a conclusion based on the applicable law.) Commissioners are
encouraged to disclose meetings with other individuals that provide
information upon which to base the commissioners’ decisions.
All quasi-judicial procedures and process must follow due process and allow
an affected party a right to be heard, and to present controverting fact or
testimony on the question of right in the matter involved. Unfair
12
01276.0001 2102119.4
determinations, such as bias, predetermination or refusal to hear an issue, may
invalidate actions.
Keep an open mind. An objective, balanced, and receptive approach will help
you assess the facets of a given issue and evaluate new ideas. When receiving
written and oral public testimony it will be necessary to discern between fact
and opinion, as well as between those concerns which are relevant and those
which are secondary to the issue at hand. Keeping an open mind will make it
easier for you to understand all sides of an issue before you make a judgment
or take a position.
RECOMMENDATIONS AND REPORTS TO CITY COUNCIL
The Chair shall select a member to represent the commission at any City
Council meeting where a commission recommendation is agendized for
discussion. The commissioner selected by the Chair as the commission
representative should strive to represent the position of the commission as a
whole at the meeting, as necessary, regardless of the commissioner’s personal
views. Each commission shall prepare an annual report on its activities for the
City Council.
CITY WORK PROGRAM
The City Council approves an annual City Work Program to guide the work of the
City. Commissioners are encouraged to review current City Work Program items
and send their recommendations for additional items within the scope of the
commission's jurisdiction to City Council for their consideration. Ultimately the
City Council will determine the final items on the City Work Program. Since the
City Council sets the City Work Program to guide the priority efforts in the City,
commission work plans and agendas should be aligned accordingly.
COMMUNICATIONS
Staying Informed
Commissioners should sign up for City email notifications to stay informed of
various community events and public meetings.
The City uses social media outlets, surveys, email notifications, the Scene, and the
City website for outreach to the community. For appropriate conduct on social
media, see the City’s Social Media Policy.
13
01276.0001 2102119.4
USE OF CITY EMAIL
All newly appointed City commissioners will be assigned a mandatory City email
address after reviewing and signing the Technology Use Policy. Commissioners
are required to inform Information Technology (helpdesk@cupertino.gov) and the
staff liaison of any travel outside of the United States at least 2 business days prior
to the said travel.
As noted under the Brown Act, care should be taken with regard to emails. Never
select “Reply All” to an email to all commissioners or forward an email sent to you
by one commissioner to another commissioner since that might constitute a
quorum. All questions and concerns should be directed to the Chair and staff
liaison.
All City emails are subject to the Public Records Act, and you should use your City
email to communicate about any matter within the jurisdiction of your
commission. Emails sent from a personal email account, including those from a
personal device, are also subject to the Public Records Act to the extent they
address a matter related to your commission’s jurisdiction. Please use your City
email when communicating to enhance efficiency and transparency. When
advocating or discussing a matter within the scope of your commission’s
jurisdiction, please ensure that the email cannot be construed as representing the
views of the full commission, unless the commission has affirmatively voted to
approve the position presented. Please do not forward or reply to a City email
from your personal email address. Once your term on the commission is over,
your City email will be terminated.
RESOURCES
Commissioners should familiarize themselves with the following resources:
City policies relating to ethics, social media, commissions, diversity, resident
communication with staff, and technology, as well as the City organizational chart,
a Rosenberg’s Rules of Order cheat sheet, and other resources can be found online
in the Commission Resources folder.
CITY MANAGER’S OFFICE
CITY HALL
10300 TORRE AVENUE • CUPERTINO, CA 95014-3255
TELEPHONE: (408) 777-3223 • FAX: (408) 777-3366
CUPERTINO.GOV
CITY COUNCIL INFORMATIONAL MEMORANDUM
Date: October 17, 2025
To: Cupertino City Council
From: Tina Kapoor, Interim City Manager
Re: Policy on Resident Communication with Staff
Background
As part of the ongoing efforts to support effective service delivery, on October 1, 2025, the City
implemented a new Administrative Policy #2.22 governing communications between residents
and City staff. The policy promotes consistent, respectful interactions while helping ensure that
staff time is used efficiently and that both operational work and Council priorities remain the
organization’s focus.
Focused on communication between residents, including commissioners and other appointed
officials, and City staff, the policy outlines protocols for both resident and staff initiated contact,
supporting open and appropriate communication for reasonable requests within staff’s areas of
responsibility and not requiring extensive staff time (approximately 1-2 hours). Anything beyond
that, or in cases of hostile, threatening, or otherwise inappropriate communication, staff are
directed to notify their supervisors. Situations that interfere with staff’s ability to perform their
duties are to be referred to the City Manager’s Office. To protect the City from potential liability
and maintain effective operations, the City Manager may, when necessary, direct staff to limit
communication with specific individuals.
All staff are expected to follow this policy, with department heads and the City Manager ensuring
compliance. The policy promotes clear, transparent communication that supports accurate
information sharing, operational efficiency, and effective implementation of Council priorities.
Sustainability Impact
No sustainability impact.
Fiscal Impact
No fiscal impact.
City Work Program (CWP) Item/Description
None
Council Goal:
Public Engagement and Transparency
California Environmental Quality Act
No California Environmental Quality Act impact.
____________________________________
Prepared by: Tina Kapoor, Interim City Manager
Attachments: A – Policy on Resident Communication with Staff