HomeMy WebLinkAboutTICC 07-02-25TECHNOLOGY, INFORMATION & COMMUNICATIONS COMMISSION
Regular Meeting
July 2, 2025, 7:00 p.m.
Quinlan Conference Room
10185 N. Stelling Road
APPROVED MINUTES
CALL MEETING TO ORDER
The meeting was called to order at 7:20 pm
ROLL CALL
Commissioners Present: Emma Shearin, Mukesh Garg, and Balaram Donthi
Commissioners Absent: Prabir Mohanty, Sudeep Kumar
Staff Present: Teri Gerhardt, CGCIO, Chief Technology Officer
Tommy Yu, CGCIO, Infrastructure Manager
APPROVAL OF MINUTES
1. Subject: Approve May 7, 2025, regular meeting minutes.
Presiding Officer Shearin made a motion to approve May 7, 2025, regular meeting minutes.
Commissioner Garg second the motion.
Motion passes with Chair Mohanty and Vice Chair Kumar absent.
ORAL COMMUNICATIONS
This portion of the meeting is reserved for persons wishing to address the commission on
any matter not on the agenda. Speakers are limited to three (3) minutes per person. In most
cases, state law will prohibit the commission from making any decisions with respect to a
matter not listed on the agenda.
NEW BUSINESS
2. Subject: Receive Presentation on Infrastructure Division overview
Infrastructure Manager Yu presented PowerPoint on file in the Agenda Records.
The Presentation consisted of an overview of team, Customer Service, System and Network
Administration, Security, and Business Continuity.
As part of Helpdesk/Customer Service overview, IT Manager Yu reviewed core tasks such
as On and Offboarding employees, front line support even after business hours, inventory
control, etc.
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Regarding System and Network administration, Manager Yu discussed management of
email system accounts and network monitoring and alerts setup. Core tasks also include
Local Area Network (LAN) management of firewalls, servers consisting of Active
Directory, File and print servers, and databases.
Infrastructure is also responsible for Wide Area Network internet and connectivity to sites,
Virtual Private Network (VPN) supporting telework and remote access(es), and backup and
recovery of critical data systems.
As part of Business Continuity, Manager Yu gave a brief overview of Incident Responses
for a breach, outage, and/or ransomware attacks. The City’s Disaster recovery site located
in Arizona was briefly discussed. Redundancy, Policies, Plans, and Procedures were
discussed. Manager Yu concluded Business Continuity discussing Cyber Resilience by
practicing Tabletop exercises simulating incident responses.
The Commission asked questions, and thanked Infrastructure Manager Yu for the
informative Presentation.
3. Subject: Discuss and make a Recommendation to appoint a Commissioner to
the reinstated Economic Development Committee
Presiding Officer Shearin opened the floor for nominations.
Commissioner Garg nominated Commissioner Donthi as a Commissioner to the reinstated
Economic Development Committee for Council consideration. Commissioner Donthi
accepted the nomination.
Presiding officer Shearin made a motion to appoint Commissioner Donthi to the reinstated
Economic Development Committee. Commissioner Garg second the motion.
Motion passes with Chair Mohanty and Vice Chair Kumar absent.
4. Subject: WCAG 2.1 AA Accessibility and what it means for Cupertino
Chief Technology Officer Gerhardt provided an overview of the WCAG 2.1 AA
Accessibility requirements.
As part of discussion, CTO Gerhardt relayed public agencies are legally required to ensure
that their digital content and services are accessible to all individuals, including those with
visual, auditory, cognitive, and mobility impairments. These requirements stem from
federal mandates such as the Americans with Disabilities Act (ADA), Section 508 of the
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Rehabilitation Act, and various state-level laws. The recognized global benchmark for
digital accessibility is the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
The Commission was briefed on the U.S. Department of Justice (DOJ) issuing a final rule
clarifying and strengthening digital accessibility obligations under the ADA for state and
local governments on April 24, 2024. This rule establishes April 24, 2026, as the compliance
deadline for jurisdictions with populations of 50,000 or more, which includes Cupertino.
To ensure the City meets the April 2026 deadline and provides equitable digital access to all
users, Cupertino must move forward with a comprehensive accessibility audit and
remediation effort as soon as possible. This will include manual site evaluations, PDF
remediation, staff training, and structured implementation support aligned with legal
standards and industry’s best practices.
To meet the federal deadline, staff has Contracted a qualified accessibility consultant for:
•A comprehensive manual accessibility audit
•Remediation of the City’s top 100 most-viewed PDFs
•Staff training on creating accessible digital content
•Targeted support hours for issue resolution
The Commission thanked Chief Technology Officer Gerhardt for the informative update.
OLD BUSINESS
5. Receive Cybersecurity Working Group report from Commissioners Donthi
and Kumar
Commissioner Donthi provided an update on the Cyber Event subcommittee meetings to
the Commission. The summary discussed event date and location, as well as the proposed
Panelists.
The Commission asked questions, thanking Commissioner Donthi for the report.
6. Review TICC 2025 Schedule and Work Plan
The Commission reviewed the Schedule and Work Plan. Changes were made to the
Meeting Schedule.
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STAFF AND COMMISSION REPORTS
7.Subject: Review 2025 Mayor’s Meeting calendar
No updates provided.
8.Receive Commissioners Report
General updates provided.
ADJOURNMENT
Presiding Officer Shearin adjourned the meeting at 8:26 pm.
SUBMITTED BY:
__________________________________
Marilyn Pavlov, Commission Secretary
APPROVED BY:
________________________________
Balaram Donthi, Commissioner
/s/ Balaram Donthi