LEAC 1998 1998 LIBRARY EXPANSION ADVISORY DESIGN COMMITTEE MINUTES
9
CITY OF CUPERTINO
LIBRARY EXPANSION ADVISORY DESIGN COMMI-PWC
February 5, 1998, 7:00 p.m. WORKS
City Hall, Conference Room A a
7 1998
1. CALL TO ORDER.
Chairperson Jilhan Hamer called the meeting to order at 7:00 p.m. and
lead the group through a discussion of the best date°-- for the next meetings.
Initial meetings for this group will be on:
February 18, 1998- Library Story Room
February 23, 1998
Mar^h 5, 1998
March 26, 1998
The group's charge is to oversee the work of,the consultant, to do a
needs assessment for the development of a Building plan,to insure broad
community input, and to draw up an RFP for an architect. Chairperson
Banner asked the group members to introduce themselves, and reminded the
group &.at meetings will come under the Brown Act rules and responsibilities.
Requirements include provision for both oral and written communications at
each meeting, and the posting of agendas.
2. ROLL CALL
Present:
Jillian Hamer, Cupertino Library Commission, Chairperson
Jean Bedord, Cupertino Library Commission
Don Burnett, Cupertino City Council
Karen Burnett, Director of Information Services, FLTHSD
Dr. Michael Chang, Mayor of Cupertino
Jean Gallup, Friends of the Cupertino Library
Jia-Li Lee, San Jose Public Library, Asian Parents Association
Dorothy Stow, Cupertino Library Foundation
Bert Viskovich, Director of Public Works, City of Cupertino
Mary-Ann Wallace, Community Library Supervisor, Cupertino Library
Absent with prior notice:
Julie Farnsworth, Deputy County Librarian, Santa Clara Co. Library
3. ORAL COMMUNICATIONS
None.
4. WI$ITTFN COMMUNICATIONS Adh
None.
5. NEW BUSINESS
Mayor Chang wants to be sure that there are spec decision points
along the timeline where the committee will meet with the City Council to
appraise the council of progress. Thare is library support on the council,but
there are also very legitimate questions of cost, location, etc.
Chairperson Hamer reviewed background information with the
committee as to how the library commission had come to the decision that
something needed to be done about the crowded conditions in the library. The
commission had tried to find solutions to various problems over the last couple
of years,but came up against barriers inherent in the building design. For
example, in trying to find space for a teen study room, the commision had come
up against construction barriers. The current library building design is not
flexible. While the volume of business at the library is huge, space for
collection and seating is very limited. With a concrete core and an elevator in
the middle of the building, there are effectively no sight lines. Multi-floors make
it expensive to operate. The commission asked for help to study the problem.
The present building, while architecturally interesting,is not a functional
library design.
The library commission wants to look at the library from the ground up,
to be sure that all the functions of the library are provided for and to develop
programs to meet the needs of the community. ABAG and other projections
need to be carefully considered. Flexible space for changing needs and changing
technology is important in a functional design. This committee needs to define
its role in the process and needs to decide how best to gather public input.
The library commission took a short public survey at last summer's
Cupertino Art & Wine Festival to begin to make people in the community
aware of the need to start thinking about what they want to see in the library.
Chairperson Hamer passed out the results of the survey, which showed that
most people wanted more of what the library was providing.
Deputy County Librarian Julie Farnsworth will help draft the RFP for
the architect after the needs assessment has b,:en completed. Librarian
Wallace passed out a 9-page survey from library design consultant David R.
Smith for each member of the building committee to fill out. David Smith
would like the surveys returned by February 17th. Committee
members may turn them in to Librarian Wallace by February 17thq and
she will send them to his assistant to tabulate.
The committee discussed how best to gather community input.
surveys, focus groups, face to face interviews, forums, town hall meetings.
Input will be gathered from as broad a spectrum of the community as possible,
including: schools, parents and teachers' groups, Chamber of Commerce,
business groups, senior groups, service groups, other clubs and affinity groups,
library users and non-library users.
Members of the committee think that a town meeting or public forum
will be more useful later in the process,when there is something to show the
group, or there are choices to consider that might elicit a =re focused
response.
Surveys can have more than one purpose. They can enhance
community awareness of the process, can encourage community buy-in, and
can enlist people in the effort to support the process, in addition to finding out
what we don't know and what we need to test.
Committee member Karen Burnett told of°her experience with a random
telephone survey conducted in the city of Fairfield that produced good data.
The city of Cupertino also recently had a group conduct a telephone survey.
Another phone survey could be considered.
The recent city phone survey, conducted by Godbe Research and
Analysis, targeted a cross-section of the community, and most people have
perceived it as a good indication of community interests. In that sure,y, 87%
of citizens said they had used the library in the past year, and 77% said that
they would support the use of city money to support the library.
The question of the cost of the survey came up, and will be checked. The
design of survey questions in order to elicit the most useful information is
another aspect to be considered. A phone survey of about IQ questions could
raise awareness and elicit good data. The city's web page was also suggested
as a possible survey location, as was an insert in the Cupertino Scene.
An in-house written library survey might be conducted, perhaps
targeting every 5th library user in line. Since shopping malls 'Lend to attract
people from far-flung areas, it might be better to use a local grocery store to
target non-library users from within the city of Cupertino, if a wd-itten survey
of non-library users is also conducted.
The type of survey and the carder in which they might be used may look
something like: telephone survey, written survey, focus groups, town hall
meetings.
The group also discussed library operating costs, and the optimum use
of staff, since staffing is usually the largest component of the operating cost.
What are other needs? Longer hours, more space for collections, more seating,
more space for community groups to meet, etc.
Committee member Dorothy Stow stated that when the library's
architectural design is under consideration, there may well be interest from
various corporations in funding specific pieces, such as a technology room, a
children's reading room, etc.
6. COMMI'g"TEE MEMBERS' CONMI[ENTS AND AGENDA BUELDING
Open questions are: What will the consultant do? What help can we
Count on in devising a written survey, or phone survey? Who will facilitate the
focus groups? What are the groups we need to approach? How best to identify
groups? What is the best way of getting invitations to the groups? When
should we plan study sessions for this group with the city council to be sure
that all council members are apprised of the process?
7. ADJOURNYDIENT
Chairperson Hamer adjourned the meeting to February 18, 1998 at 7:00
pm.
The next meeting of this committee will be with the library
design consultant,David R. Smith on Wednesday,February 19, 1998 at
7:00 pm in the Cupertino Library Story Room.
Respectfully submitted,
Aft
G�
Mary-Ann Wallace
Community Library Supervisor
Cupertino Library
Feb-23-98 01 : 27P P.02
CITY OF CUPERTINO
LI BRARY EXPANSION ADVISORY DESIGN COM131ITTEE
February 18, 1998, 7:00 p.m.
Cupertino Library Story Room
I. CALL TO ORDER
Chairperson Jillian Hamer called the meeting to order at 7:00 p.m.
2. ROLL CALL
Present:
Jillian Ramer, Cupertino Library Commission, Chairperson
Jean Bedard, Cupertino Library Commission
Don Burn:=Lt, Cupertino City Council
Jean Gallup, Friends of the Cupertino Library
Julie Farnsworth, Deputy County Librarian, Santa Clara Co. Library
Jia-Li Lee,San Jose Public Library,.Asian American Parents Assoc.
Dorothy Stow, Cupertino Library Foundation
Bert`7iskovich,Director of Public Works, City of Cupertino
Mary.4nn Wallace, Community Library Supervisor, Cupertino Library
® Guest:
David R. Smith, Library Design Consultant
Absent with prior notice:
Karen Burnett,Director of Information Services, FUHSD
Dr. Michael Chang,Mayor of Cupertino
3. NE.NUTES
The Minutes of the February 5, 1998 .meeting were accepted as written.
4. ORAL COMMUNICATIONS
None.
5. WRITTEN COMMUNICATIONS
Ncne.
6. NEW BUSINESS
® Consultant report and progress to date: Chairperson Hamer introduced
Library Design Consultant David I Smith and asked him to take the group
through the process of the needs assessment. Mr. Smith talked about the
Feb-23-9a 01 :27P P .03
b
various aspects of the needs assessment,including looking at both the ink
strengths and deficiencies of the current facility,the need to plan for at least 5
to 10 years into the future to as much as 20 years out, although predicting
that far is difficult. It includes taking into consideration trends and changes in
the community and how the library will need to respond to them. The long
surveys given to library staff, as well as to committee members, are due back,
so that they can be tabulated. Once tabulated, the information they provide
will quantify library activities, help assign space values to them, and give a
good indication of how much room is needed for various collections and services.
The tables and charts that result from the tabulation will form the starting
point of the library design consultant's idea of the library's space needs.
The first draft will then be available to the committee to react to. After
discussion and agreement,it goes from planning assessment to building
document,, and would go to the architect at that point. Then comes the
preliminary design phase. The library design consultant serves as the bridge
between the library staff,and by extension the public, and the architect. The
tentative timeline for the end of this first phase is May, 1998. Study sessions
will be planned with the entire City Ccuncil at various points to be sure that
everyone is informed as the process continues.
The committee plans to seek community input throughout the process,
but it was suggested that some areas of the community ought to be included
early in the process. The committee identified groups about whose needs we
know the least: teens, seniors,newly arrived immigrants, home-based
business owners, and the disabled. Since their needs may have space impacts,
the committee wants to solicit their input right away.
Ideas as to how and where to contact the groups and various means
from surveys through focus groups, were discussed by the group, as were
public forums later in the process. The possibility of using a design charrette
later in the architectural design phase was also discussed. There will be an
RFP issued for an architect to do a feasibility study.
Various libraries throughout the country were mentioned as good or bad
examples oalibrary planning and functionality. The fact that the Cupertino
Library is among the most heavily used community facilities was me �aoned,
and that it should remain in a central community location. Tours of other
libraries will be planned by this group.
Construction costs were discussed, as were some of the reasons that
library construction tends to cost 35% to 40%o more than school construction:
quality of lighting, finishes in the building, mechanical systems,wire
management, etc.
6. COMMI'PTEE MEMBERS' COMMENTS AND AGENDA BUILDING
Action items for Monday's meeting will include who will talk to who
among the groups that the committee has identified for early contact? What
q Feb-23-98 01 : 28P P.04
information does the group need from the various contact groups? What might
be the best 3 to 5 questions to elicit the needed information? Committee
mead??r Dorothy Stow will bring this up at the Chamber of Commerce Board
Meeting on Wednesday, February 19, 13508 to get possib.;.% names of people to
contact in the home-based business group. City Council Member Don Burnett
also serves on the Senior Center Building Expansion Ldvisory Design
Committee and could liaison with seniors. Commiittep member Jai-Li Lee
mentioned the various language schools in the area ;Ls good points of contact,
as well as churches, where the committee members might easily be able to get
an intergenerational view and input with whole families in attendance.
70 ADJOURNMENT
T
Chairperson Flamer thanked Library Design Consultant David R. Smith
for his input,and adjourned the meeting to February 23, 1998 at 7:00 pm in
the Cupertino Library Story Room.
Upcoming meetings of this committee will be held on:
Th_ rsday, Larch 5, 1998-Library Story Room
Thursday,March 26, 1998 -Library Story Room
Respectfully submitted,
Mary-Ann Wallace
Community Library Supervisor
Cupertino Library
CITY OF CUPERT 1NO
LIBRARY=ANSION ADVISORY DESIGN COMMTTEE
.February 23, 1998, 7:00 p.m.
Cupertino Library Story :boom PUBLIC WORKS
1. CALL TO ORDER = 9 7 1908
Chairperson Jillian Hamer called the meeting to order at 7:00 p.m.
2. ROLL CALL
Present:
Jilhan Hamer, Cupertino Library Commission, Chairperson
Karen Burnett, Director of Information Services, FUHSD
Jean Gallup, Friends of the Cupertino Library
Julie Farnsworth, Deputy County Librarian, Santa Clara Co. Library
Dorothy Stow, Cupertino Library Foundation
Mary-Ann Wallace, Community Library Supervisor, Cupertino Library
Absent with prior notice.
Jean Bedord, Cupertino Library Commission
Dan Burnett, Cupertino City Council
Dr. Michael Chang, Mayor of Cupertino
Ja-Lih Lee, San Jose Public Library, Asian American Parents Assoc.
Bert Viskovich, Director of Public Works, City of Cupertino
3. NUTq"=S
The Minutes of the February 18, 1998 meeting were accepted as
written.
4. ORAL COM3R,7NICATIONS
None.
5. VirRI'ITEN COIVEUUNICATIONS
Will be shared with the group with under the appropriate agenda
heading.
6. OLD BUSINESS
Planning session: Ways to seek input for early stages of space planning from
oups about whose needs we have the least data: teens, newly arrived
immigrants, home office workers/businesses, seniors, and physically disabled
library users. The first thing to decide is what do we need to know from each
group? What will be asked in each group? What are the best means of
contacting each group? Which committee member will approach each group?
What is our tentative timeframe for this information gathering? When will we
be ready to turn the information over to the consulting librarian David Smith,
and how long after that will we receive information back from him?
At the present time, library staff are still completing work on collection
projections that David Smith needs right away. Because he does not yet have
all of the information that he needs, he will not be able to respond by our next
meeting on March 5th, but is planning on an initial brief report back to the
committee by the March 26th meeting.
One of the first ideas for reaching teens was to use the library's teen
volunteers as a focus group. The library has also just completed a teen survey
passed out in the library from January 26, 1998 through February 8, 1998
with specific questions on what parts of the library collection and services
teens did or did not use, and what suggestions they had for things they wanted
to see Lz the library. Responses numbered 105 with 59 teens taking the time
to write comments. Copies of the survey were passed out to the committee
and a cops has been given to library design consultant David R. Smith.
Committee member Karen Burnett asked about issues that may
prevent some teens from using the library currently, and volunteered to
discuss with her staff an approach to teens in the three high schools in FUHSD
that are in Cupertino. Surveys or focus groups could be coordinated with staff
through the school library or through the teen leadership groups.
A written communication from committee member Ja-Lih Lee was
shared by Chairperson Hamer with the group, as it pertained to the gathering
of information from newly arrived immigrants. In addition to the churches,
where whole families are in attendance, Ja-Lih felt that some of the newly
arrived immigrants are also the parents and grandparents of our current
library users, who are perhaps taking their grandchildren to the library,and
may be using our collection. There are also many who.may be isolated, and so
there may need to be several different approaches to be sure that we have full
information on needs and expectations.
Librarian Macy:4nn W^iliace, Library Commisioner Yuhfen Diana Wu,
and Children's Librarian Bomue Wang have an invitation to meet with parents
at one of the large Chinese schools in Cupertino in early March, and will include
questions on what parents want to see in the library for their children,for
themselves, and for their parents.
In addition, another approach to newly arrived immigrants may be
made through the limited English population(LEP)program at the three high
schools that are in Cupertino in FUHSD. Karen Burnett volunteered to
contact school staff'about the possibility of her visiting classes to elicit
information or the possibility of having the students expresss their ideas, and
needs, hopes, and expectations concerning the library in the form of a class
i
s
assign anent. Karen will come back to the group with her ideas on the best
approach by the March 5th meeting.
Committee member Dorothy Stow brought a list of names from the
Chamber's newly established home-based business group. She will check with
the Chamber as to the date of the group's nest meeting. The committee
discussed whether a phone survey or e-mail survey might be most effective.
If possible, committee member Dorothy Stow, Librarian Mary-Ann Wallace,
and Cupertino Reference Librarian Kate Moyle will reqest a place on the
agenda of the next meeting to give a short 10 minute presentation on the
library's needs assessment process, ask for their input and ideas, hand out a
short survey, and ask them to return it or mail it back to the library.
For senior input, the committee will ask Don Burnett to use his contacts
through the Senior Center Expansion Advisory Design Committee to elicit the
seniors'library wants and needs. In addition, Mary-Ann Wallace will contact
Diane Snow of the Senior Center for her suggestions on other good ways to
gather info from the seniors in our community.
In gathering input from the physically disabled, Karen Burnett and
Mary-Ann Wallace will start by contacting Carl Brown of the Adaptive
Technology Institute. We hope to find out what the needs of the physically
disabled are over and above what the ADA regulations stipulate.
Committee member Jean Gallup shared her suggestions for a short poll
of questions that could be adapted to each individual group. After discussion, it
was decided that these questions do reflect what the committee wants to find
out, and the committee thanked Jean for her input. The committee will use
these questions in the first go round, and then evaluate the response 3 to see if
any changes need to be made in order to elicit still more information.
Library tour(s): Chairperson Hamer also wants the group to decide on some
specific library tours and to set up some tentative tour dates for formal or
informal tours. Librarian Wallace passed out a sample list of libraries to tour
that Community Library Supervisor Lani Yoshimura of Gilroy put together for
her library commisioners, as we?i as a floorplan of the new Mountain View
Public Library.
It was decided that the committee will try a first tour on
Saturday,March 14, 1998, and will tour both Los Altos and Mountain
View libraries, meeting at Cupertino Library at 9:30 am,if carpooling, or
meeting at Los Altos Library at 10:00 am, if a committee member prefers to
meet the group there. Librarian Wallace will coordinate setting up the tours
with the appropriate staff at the libraries.
Checkpoints for communication with City Council: It was decided that
the committee will keep this as a standing item, and will schedule these
checkpoints as appropriate throughout the process as reports are available
® and information is updated.
Longer term planning for community input and communication: This
item will be re-agendized for the next meeting.
7. CON11VdI=E MEMBERS' COMMENTS AND AGENDA BUILDING
Agenda building-
-Status reports from the various groups will be presented at the
March 5th meeting.
,,Tour plans will be firmed up at the March 5th meeting.
-Consultant update will be presented at the March 26th meeting.
S. ADJOURNMENT
Chairper sun Hamer adjourned the meeting to Thursday, March 5, 1998
at 7:00 pm in the Cupertino Library Story Room.
Upcoming meetings of this committee will be held on:
Thursday,March 5, 1998 - Library Story Room
Thursday, I Larch 26, I998 - Library Story Room
Respectfully submitted,
we
Mary-Ann Wa lace
Community Library Supervisor
Cupertino Library