Presentations and Reports Library Commission Meeting
November 4, 2020
Presentations
Item#4
Monthly Update Reports
•
h
Cupertino library
LIBRARY COMMISSION UPDATE - 11/4/2020
We have been excited to �+�
welcome our patrons '
back inside our library
with lobby service!Thank
you for staying safe as we
make this service shift.
1
- Clare Varesio,
Community Librarian
OCTOBER
HIGHLIGHT
LOBBY
SERVICE *�
OCTOBER - - - - - - -
HIGHLIGHT
F
LOBBY
SERVICE
Library Commission Meeting 11.4.20 Item #4
OCTOBER
HIGHLIGHT
• .
SERVICE
TOTAL SCCLD BORROWERS - OCTOBER 2020
CUPERTINO
LIBRARY
24%
• • . '
NUMBERS
BORROWERS OTHER SCCLD
LIBRARIES
76%
6
3
Library Commission Meeting 11.4.20 Item #4
TOTAL SCCLD CHECKOUTS-OCTOBER 2020
CUPERTINO
-7LIBRARY
28%
OCTOBE
■
NUMBERS
CHECKOUTS
OTHER SCCLD
LIBRARIES
72%
7
t
OCTOBE
a
■
HIGHLIGHT
POET
LAUREATE
PROGRAM
8
4
Library Commission Meeting 11.4.20 Item #4
NOVEMBER
N-1
LOOKING
AHEAD
------------
9
WELLNESS:Training for COVID
With Or.Ronesh Smha
•
B Register ai bit.ly/Wellness111620
LOOKING
\
AHEAD
,
10
5
Library Commission Meeting 11.4.20 Item #4
santa ClaraLEARN
county
i b ra rydistrict
cupertino library •
11
6
UPDATE - NOVEMBER 2020
CUPERTINO LIBRARY
LOBBY SERVICE
NOW AVAILABLE =13
Visit our Cupertino Library lobby = _
with your library card and face FIND THE LATEST IN
o u R NEWSROOM
covering, to pick up holds, use our
self checkout machines, and browse As our library service evolves with
popular items. changing health and safety
sccld.org/informed/ protocols, stay in the loop by
subscribing to our weekly newsletter
and learning about programs, online
resources and more.
BRAVO BORROWERS sccld.org/newsroom/
In the month of October, a
total of 8,929 borrowers
made use of Cupertino STAY IN WITH A GOOD
Library, giving us 24% of MOVIE
total borrowers for the Use your library card to enjoy
library district. Thank you Kanopy! Stream movies
for reading, watching and including the Criterion
learning! Collection, The Great Courses
series, independent cinema,
documentaries and more.
WELLNESS: TRAINING sccid.org/resource/kanopy/
FOR COVID
Patron favorite Dr. Ron Sinha returns
for this online event, presenting a CELEBRATING DIWALI
practical approach to optimizing Artist Pooja Virkar visited
fitness and resilience for COVID-19. Cupertino Library to create a
Join us November 16 at 6:00 pm; stunning Rangoli in our outdoor
register at bit.ly/Wellness111620. courtyard to celebrate Diwali. A
video and interview will be shown
November 10 on Facebook.
facebook.com/CupertinoLibrary_
santa Clara
county
!librarydstri�t
cupertino library
STAFF PICKS - NOVEMBER 2020
CUPERTINO LIBRARY
LIBRARIAN CINDY RECOMMENDS...
Megabat and Fancy Cat by Anna Humphrey - In the second book in this fun
series, Megabat doesn't feel like celebrating when his best (human) friend Daniel
gets a cat for Christmas. For early elementary readers.
https://sccl.bibliocommons.com/item/show/685782118
SUPERVISING LIBRARIAN ROSLYN RECOMMENDS...
1, Party of Two by Jasmine Guillory - The latest in the Wedding Date series. Olivia
Munroe, newly moved to Los Angeles to start her own law firm, embarks on a
secret romance but soon must face the spotlight of paparazzi.
https://sccl.bibliocommons.com/item/show/803499118
LIBRARIAN JENNY RECOMMENDS...
" News of the World by Paulette Jiles - A complex, engrossing tale of an aging
itinerant news reader, who agrees to transport a young captive of the Kiowa
back to her people in the aftermath of the Civil War. It's a story that explores
;'f_ the boundaries of family, responsibility, honor, and trust.
_ https://sccl.bibliocommons.com/item/show/494555118
I LIBRARY PAGE MARY RECOMMENDS...
GONNELLY The Narrows by Michael Connelly - A sequel to The Poet featuring characters
Harry Bosch and Rachel Walling, this book is another fast paced thriller. You do
not need to have read The Poet to enjoy The Narrows.
" 1 https://sccl.bibliocommons.com/item/show/139603118
Use your library card for access to our entire online library,
Santa Clara available 2417, including eBooks, audiobooks, downloadable
county
i bra rydistrkt movies, music, magazines, newspapers, international content,
online learning, research and more.
Boohm" Don't have a library card? Sign up for an eCard at
CupertinoCampbell Los Altos Saratoga
Milpitas Woodlandsccld.org/card-application/.
Santa Clara
county
librarydi5bict
cuperrino library
SCCLD County Librarian Report
o
3W- 6
:
Every Vote Counts
Key Services Offered by SCCLD
Mar-May Jun-Au Sep-Nov
Reference and Account 7.
services via phone/chat/email
M-Sa
Virtual programs for all ages { ; �,
M-Sa h
Official cooling center Official cooling/clean air center ! - ON
County Disaster Service �r
Workers/ Contact Tracers
Website redesign to make - '
digital content/events easily -
accessible = _
Deploy new phone system v >f
and la to s for telework
Curbside service (drive up, walk Lobby service plus curbside
up, returns) M-Sa service M-Sa
Free public WiFi in parking lots
Career Online High Sch
Official cooling/clean air center
Emergency Evacuation
Resource Center
Computer access M-Sa
Homework help free tutorin
M-Th
Voter ballot drop off location/SSC
Voting center
October by the Numbers
3, 733 curbside appointments
286,903 physical items checked out and
286, 680 items returned
73 virtual programs; 2,266 live views &t
iij over 3,749 total views
125, 106 eBooks circulated
Words of Appreciation
santa Clara
County
i b ra rydistrict
November 2020
Library Stakeholder Report
Jennifer Weeks, County Librarian
Lobby Self-Service Available at all Seven Community Libraries
SCCLD continues to offer safe and
� n
timely public services in accordance
o with Santa Clara County's
_ regulations and the state's Blueprint
_` le for a Safer Economy. Currently, all
I seven community libraries are
offering lobby self-service where
-=' patrons can enter into the lobby of
the library to pick up their holds,
browse a limited collection of new
books, movies and bestsellers, and
-� use the new self-check machines for
contactless service.
Another service that has been appreciated by our patrons is offering grade based and genre focused
book bundles. Parents and caregivers can easily pick up additional books for their young readers.
Lobby visits are limited to 10 minutes and do not require an appointment. Visitors are required to follow
social distancing guidelines including maintaining 6 ft distance from others, wearing a face covering,
and using hand sanitizer made available by the Library District. Lobby hours vary by location and differ
from curbside hours. For a complete list, visit sccld.org/curbside.
Every Vote Counts
Did you know, SCCLD libraries work closely with the AAV
County Registrar of Voters (ROV) as official ballot drop off ..
locations? ROV recognizes that libraries are community
hubs and trusted sources of information. In addition, the -
Milpitas Library and our Service and Support Center
located in Campbell provided additional community
services as an official voting center from Saturday-Tue, Oct
31-Nov 2.
Just another way our County Libraries continue to go above
and beyond.
Serving the unincorporated areas of Santa Clara County and the cities of Campbell I Cupertino Gilroy Los Altos Los Altos Hills Milpitas Monte Sereno
Morgan Hill I Saratoga
santa Clara
County
i b ra rydistrict
Snapshot of Key Services Provided by SCCLD
Since Santa Clara County implemented
Shelter-in-Place in March, SCCLD has
quickly shifted gears to deliver creative,
highly-valued services to our communities in
safe, and thoughtful ways. Below are some
of the highlights of the various public services
we have implemented starting in the
timeframe shown below.
Mar-May Jun-Au Sep-Nov
Reference and Account
services via phone/chat/email
M-Sa
Virtual programs for all ages
M-Sa
Official cooling center Official cooling/clean air center
County Disaster Service
Workers/ Contact Tracers
Website redesign to make
digital content/events easily
accessible
Deploy new phone system
and laptops for telework
Curbside service (drive up, walk Lobby service plus curbside
up, returns) M-Sa service M-Sa
Free public WiFi in parking lots
Career Online High School
Official cooling/clean air center
Emergency Evacuation
Resource Center _IMW
Computer access M-Sa
Homework help free tutoring
05- M-Th �
Voter ballot drop off location/SSC
Voting center
Serving the unincorporated areas of Santa Clara County and the cities of Campbell I Cupertino I Gilroy I Los Altos I Los Altos Hills I Milpitas I Monte Serene
Morgan Hill I Saratoga
santa Clara
County
i b ra rydistrict
October by the Numbers
The Library District continues to serve our patrons in many ways and the numbers show just how much
they are enjoying their local library:
• 3,733 curbside appointments: Our curbside appointments have decreased significantly as our
walkup service transitioned into lobby service where no appointments are necessary.
• 286,903 physical items checked out and 286,680 items returned: We experienced a double-
digit increase in items checked out (18%) and returned (19%)
• 73 Virtual Programs = 2,166 Live Views and over 3,749 Total Views: Our total number of
programs increased by 9% in October with an increase of 16% in total views.
• 125,106 eBooks circulated: Our ebooks continue to be extremely popular as they will
disappear automatically from your device on the due date. No trips to the library needed and
you can renew online if the item is eligible for renewal.
Words of Appreciation
In a year that has been wrought with many challenges, in addition to the pandemic, its important to take
a moment to listen to words of appreciation from library patrons. Here are a few of our favorites:
"First off just a huge, huge thank you for keeping our family sane with curbside pickup! We use
Campbell most often and getting new books every week have been a bright spot in our week...Our
family is continuing to be very careful even though things are opening up so I hope that curbside
service will still be available for the duration of the pandemic. Again thank you for all you have done
and are doing! You are heroes to us."
"I hwc viever cx�,crwviced the "book lomoollc" idc&i beforc, avid s&iw &i sioii �it Los -Altos libr,'ir4
"dvcrtisivio it, I YAst picked o0e MP for m4 kids, ivid we 3t4st love the smrprisc of a preselected
lomvidlc! 16im viot slnrc if this alwa4s existed, brut it's a ore6it idea to cmt dowo ovi the ovcrwhclvn I
feel as a parevit trtiivio to choose a few books for the kids, we love bcivio 0wo a ire-chosevl bmldlc!
It makcs me, check olnt books that I wotdolvi't have covisidercd. -Plcise keep these ooivio, post-covid
too! -Mavik 4oln!"
"Kudos!! Top marks!! Your website for dealing with book and CD-music pickups during this covid-lq
lockdown deserves top marks. Kudos to all responsible for setting this up. Very good job and thank
you!!"
"...Please tell all at SCCLD how much they are appreciated for ALL they do and are doing
both "before" and during this ever changing COVID time. One "take away" of many that we all
Serving the unincorporated areas of Santa Clara County and the cities of Campbell I Cupertino I Gilroy I Los Altos I Los Altos Hills I Milpitas I Monte Sereno
Morgan Hill I Saratoga
santa Clara
County
i b ra rydistrict
are learning is how much we love and appreciate our libraries. As a retired H.S. teacher and
life-long lover of libraries it felt so sad to see all libraries shuttered for a time. Happily through
careful, clever, dedicated staff they are reopening with adaptive, safe methods to help their
patrons utilize libraries as much as is safely possible again. Again many thanks for your
responsive, enthusiastic, knowledgeable and cheerful insights and service."
Serving the unincorporated areas of Santa Clara County and the cities of Campbell I Cupertino I Gilroy I Los Altos I Los Altos Hills I Milpitas I Monte Sereno
Morgan Hill I Saratoga