Reports
Library Commission Meeting 5/6/2020
Item #9
Cupertino Library Report
Our popular in library
meditation program and
Chinese book discussion
have moved online! Join
these virtual sessions and
other great programs at
bit.ly/SCCLDonlineevents
M E D I T A T I O N A N D M O R E
CUPERTINO LIBRARY
As Santa Clara County employees,
several Cupertino Library staff are
serving as disaster service workers,
helping with emergency operations.
We appreciate all they are doing to
help keep our communities safe.
L I B R A R Y S T A F F H E L P
Find great reads and keep
up with the latest Cupertino
Library news on our
Facebook page!
Follow us online at
F I N D U S O N F A C E B O O K
U P D A T E - M A Y 2 0 2 0
Connect with library staff daily from
10am-6pm by chat and phone.
ACCOUNT QUESTIONS: 408-540-3945
ASK A LIBRARIAN: 408-540-3947
CHAT: sccld.org/ask-a-librarian
A S K U S !
Join Cupertino Poet Laureate Jing
Jing Yang for a special morning of
poetry via Zoom celebrating
mothers everywhere!
Saturday, May 9 @ 11am
Register at bit.ly/CPL5920
C E L E B R A T E M O T H E R 'S D A Y
W I T H P O E T R Y !
From live online storytimes, origami
and STEAM programs, to eBooks
and homework help, there is
something on our website for every
young learner. Visit sccld.org/kids/
to see what we have to offer.
K E E P I N G K I D S E N G A G E D
facebook.com/CupertinoLibrary/
Here for you at home, 24/7
CUPERTINO LIBRARY
S T A F F P I C K S - M A Y 2 0 2 0
Agatha Christie Poirot on Acorn TV - a dapper and brilliant Belgian
detective investigates murders in England, during the 1920s and on. This
diminuitive detective cracks cases with a sharp mind, dry wit, and help
from his friends. Available for streaming at
https://sccld.org/resource/acorn-tv-from-rbdigital-streaming-video/.
L I B R A R I A N J E N N Y R E C O M M E N D S ...
False Value by Ben Aaronovitch - Book 8 of the Rivers of London series, where magical
detective Peter Grant continues his romance with London while he goes undercover
with a tech startup. Once he’s established, he discovers that his former partner is
enmeshed with the evil magician threatening the city. Will she blow his cover? Available
as an eBook and eAudiobook at sccl.bibliocommons.com/item/show/789956118.
L I B R A R I A N R O S L Y N R E C O M M E N D S ...
Three Things About Elsie by Joanna Cannon - a tricky mystery in which an elderly
woman, who may or may not be confusing memory and reality, notices things are being
moved around her apartment and a new resident at her retirement home may or may
not be a man who died years ago. Available in eBook and an eAudiobook format at
sccl.bibliocommons.com/item/show/660108118.
L I B R A R I A N K Y L A R E C O M M E N D S ...
Brainfuse Online Tutoring and Homework Help for Students - Students in K – 12th grade
can connect live with a free tutor in just about every subject. Schedule your student's day
through Brainfuse with one-on-one help that they may need at this time, and make use of
the flashcards and practice tests while you are at it. Access Brainfuse for free with your
library card at https://sccld.org/learning-homework-help/.
L I B R A R I A N R O B Y N R E C O M M E N D S ...
Use your library card for access to our entire online library,
available 24/7, including eBooks, audiobooks, downloadable
movies, music, magazines, newspapers, international content,
online learning, research and more.
Don't have a library card? Sign up for an eCard at
sccld.org/card-application/.
Here for you at home, 24/7
S A T U R D A Y
P O E T R Y
P E N P A L S
C u p e r t i n o P o e t L a u r e a t e P r e s e n t s
J o i n C u p e r t i n o P o e t
L a u r e a t e J i n g J i n g Y a n g
f o r a s p e c i a l m o r n i n g o f
p o e t r y c e l e b r a t i n g
M o t h e r 's D a y !
S A T U R D A Y , M A Y 9
1 1 :0 0 A M
J O I N O N L I N E V I A Z O O M
S I G N U P A T H T T P S ://B I T .L Y /C P L 5 9 2 0
Library Commission Meeting 5/6/2020
Item #9
Santa Clara County Library District Report
Serving the unincorporated areas of Santa Clara County and the cities of Campbell | Cupertino | Gilroy | Los Altos | Los Altos Hills | Milpitas | Monte Sereno |
Morgan Hill | Saratoga
May 2020
Library Stakeholder Report
Jennifer Weeks, Acting County Librarian
Library and Patrons Embrace a Digital World
As we close out our seventh week of shelter in
place, we have made significant changes to the
way we offer library services in this “new normal”.
Since March 16 when the shelter in place
mandate took effect, all library staff have been
teleworking in accordance with the county
directive to flatten the curve and keep everyone
safe.
Something you may not be aware of, SCCLD
staff are county employees and all county
employees are Disaster Service Workers. We’ve had many of our pages, clerks and warehouse staff
called in to serve as Disaster Service Workers and we are very proud of the important work they are
doing on behalf of Santa Clara County.
What seems like overnight, we have moved from a physical world to an all-digital world to serve our
patrons. This includes providing:
Technology, training and support to staff to successfully telework
Access and expansion of the digital collection
LIVE online programs Mon-Sat
Call in book clubs for those who prefer to use a phone over a computer
Phone, chat and email reference and account service 7 days/week from 10am-6pm
Website refreshed frequently to focus on all digital materials and new services
Weekly email communications to patrons (sign up to receive our weekly emails)
All of this has resulted in even more engaged library users with the following:
eCards: Over 2,300 new eCards in the month of April and almost 3,600 since we started shelter
in place
Student eAccounts: Access to the student portal increased from 3,000 views in Feb to 9,000 in
March and over 11,500 views in April
Streaming Video: Patrons are enjoying streaming video with our numbers doubling
Chat: Patrons are appreciating our chat service as our chat volume had tripled
Phone: We’ve implemented a new centralized phone service to be able to receive and answer
calls from patrons remotely from centralized phone numbers
Serving the unincorporated areas of Santa Clara County and the cities of Campbell | Cupertino | Gilroy | Los Altos | Los Altos Hills | Milpitas | Monte Sereno |
Morgan Hill | Saratoga
eBooks: Our patrons continue to enjoy reading as our eBook circulation increased from 60,000
to 150,000 checkouts
WHAT’S NEW:
We’ve continued to add to the list of resources, programs and services we provide. Some notable
additions include:
New phone service to call and speak with a Librarian or Clerk live with
reference or account questions. Our staff are available Monday through
Sunday from 10am – 6pm to answer questions.
o Ask-a-librarian: (408) 540-3947
o Account questions: (408) 540-3945
School age programs: Storytime is a fun, engaging way for little ones to
develop a love of literacy. In addition to the family storytimes that are offered
Monday-Saturday, we’re offering a special storytime on Tuesdays 5pm on
Facebook LIVE for children ages 5+, plus book groups for school age kids
Teen Adulting 101: For our teens, we have a series of videos by the Founder of
Life Launch on different topics important and relevant to teens.
STEAM: Science Technology Engineering Art Math programs are important to keep young minds
developing. Our staff have started a STEAM program for school age kids.
Bilingual Storytime: We’ve implemented a weekly storytime in Spanish/English on Thursdays at
5pm and Mandarin/English on Fridays at 5pm. These special storytimes are very well attended!
ESL Conversation Clubs: Our ESL Conversation Clubs and ESL book club are
by registration only and very quickly we found each of the classes had a waitlist
for more to join. Each session allows 20 participants and we currently offer
classes 3 days/week. We will continue to expand the number of classes we offer
in May
Programs for Adults: So the kids and teens don’t have ALL of the fun, we have virtual film clubs
for adults, SCORE to learn how to start a business, book groups for all ages, and more.
SCCLD Is Ahead of the Curve
We are fortunate that as the entire world was forced to shift to a virtual world, SCCLD had already
made some key investments and implementations that helped us make the turn quickly and effectively.
We had completed the following critical initiatives prior to COVID-19:
Serving the unincorporated areas of Santa Clara County and the cities of Campbell | Cupertino | Gilroy | Los Altos | Los Altos Hills | Milpitas | Monte Sereno |
Morgan Hill | Saratoga
Launched the brand new website with many new features and staff enabled updates
Recently trained our staff on how to add events and blogs to the new website
Designed and implemented an online Library eCard registration platform
Implemented Sharepoint intranet for safe internal file sharing and communication
Implemented Office365 for secure, remote access to work files
Purchased laptop carts containing 12 laptops for each of the community libraries
Conducted a study to identify a new, centralized phone service provider
All of these actions have paid off in allowing SCCLD to successfully
telework from home and provide valuable library services to our patrons—
virtually. Our IT staff quickly went into action to configure the laptops we
had for public programs to make these available for staff to conduct work
from home. And now, our talented library staff are fielding patron chat, email
and phone questions, have increased the frequency of blogging, are
conducting live virtual programs, posting on social media, and can access
their work files and take valuable training courses from home. And to highlight this work, our virtual
library team skillfully redesigned the homepage and other key pages of the website to focus solely on
the virtual services and online resources we currently offer.
Our patrons are fortunate that we built our custom eCard registration platform for residents without a
library card to instantly receive an eCard with the Santa Clara County Library District as we shelter in
place. This card gives the user immediate access to borrow all online materials available through
SCCLD.org.
And finally, since we had already worked with the 13 public K-12 school districts within our Library
District to provide all 90,000 students with a Student eAccount, all students in our district can access
our digital resources to support at home learning.
What’s Next?
SCCLD is working on identifying what steps are needed to reopen when the time is right, with a safe,
phased approach. We will map out what services we can offer according to the county health
guidelines for our staff and patrons to be successful. We have a team working on this plan which will
be informed by information from IMLS, other leading library systems, ALA, PLP and more. We will be
updating you through the commission meetings or by email when our plans are ready to be shared.
Please enjoy this short video we created for you. If you would like a copy of the video to share,
please contact Diane Roche at droche@sccl.org. Thank you for your support of the library. We miss
you.
Library Commission Meeting 5/6/2020
Item #9
Poet Laureate Report
Jing Jing Yang
Cupertino Poet Laureate
05/06/2202
1
Q2 2020 Cupertino Poet Laureate Report
1. Mar 23: Met City, Library commissioners at Library to briefly
discussed visions and plans. Trying to get around with the CPL social
media.
2. April 18th: planned for about 2 weeks with Clare, and finally had our
first Zoom Saturday Poetry Pen Pals workshop for Ballad of Mulan to
Keep the fighting spirit to fight Coronavirus. It was a great success!
3. April 23th, Requested by the city - Bryan & Molly to coordinate with
#CupertinoCares Initiative Poetry Slam completed a poem during
Cupertino Poetry Circle session with Ron, to be published at the City
website: https://www.cupertino.org/home/showdocument?id=27451
Caroline read this poem on April 24th!
4. May 2nd, Invited by Ann Muto, attended “Bay Area Poets Laureate
Reading while Shelter in Place” – met and greeted by formal and
current Poets Laureate from the Bay Area.
5. May 4th: Expanding the horizon of Cupertino Poetry Laureate and as
a bilingual poet, I participated the “Poetry During Crisis Symposium”
at Hunan Normal University as a guest speaker on May 4th, along
with the formal US Poet Laureate Juan Felipe Herrera and other well-
known poets, Scholars, professors and young students from LA,
Chicago, Hong Kong and China! Poetry has been promoting love,
courage and connection during the Pandemic – we need it more than
ever - the presentation was powerful, uplifting & an “extraordinary
success”! I am in touch with Mr. Felipe and hopefully he can join us
one day!
Jing Jing Yang
Cupertino Poet Laureate
05/06/2202
2
6. May 9th, working with Clare to have our second workshop/Open Mic
this Saturday with Poetry Pen Pals to celebrate Mother’s Day.
7. May 15th: After #CupertinoCares Initiative, Poetry Slam poest, I’ve
got an email from the principle of Mary Alarid-Enright, Principal, Faria
A+ Elementary School, will help her run this event.
8. May 22: Jeff Moe from Cupertino Rotary invited me along with to be
the judge of the Cupertino Rotary Student Poetry Contest on May
22nd, on the 21st, I am going with meet another 2 judges Kaecey and
Jenifer on Zoom to discuss about 122 poems submitted by
elementary and mid-school students.
9. June 18th: From Alan Lowe, to help enter and support June 18th, the
Voice of Lincoln Poetry Contest for Adult and Young Poets.
Jing Jing Yang
Cupertino Poet Laureate
05/06/2202
3
10. Reconnected with Amanda Williamsen and Ron Miller for the in
depth poetry discussion. Exchange ideas with Amanda even though
she’s in Oregon, running a poetry memoir workshop for seasoned
writers.
11. May is Asian Pacific American Heritage Month and also the 151
years memorial of the First transcontinental railroad - the Golden
Spike is forever linked with Stanford University. I plan to team up with
a film maker to tell story to inspire poets with our rich history and
heritage. Footage is available either from Whitney or I can share my
screen. Poetry & Films are always intertwined as twin sisters.
https://www.kqed.org/about/program/heritage-months
https://www.kqed.org/about/13497/on-tv-asian-pacific-american-
heritage-month
https://www.nps.gov/gosp/index.htm
https://news.stanford.edu/2019/05/08/first-transcontinental-railroad-
stanford-forever-linked/
12. Throughout history, a tremendous numbers of movies were
based on poetry,
A. Mulan – I have played 2 clips at my last workshop and the
audience loved it.
B. https://www.gibransprophetmovie.com by Gibran’s Prophet.
C. Movies based on Homers has a long list:
• https://en.wikipedia.org/wiki/List_of_films_based_on_Greco-Roman_mythology
• Hercules and the Amazon Women (1994) (TV)
• Wonder Woman (2008)
Etc…
13. Outdated CPL Multi-media needs to be addressed and its
Instagram and Twitter accounts are needed to be synced with
upcoming updates. The websites’ accuracy represents the face of the
city of Cupertino. And I believe the CPL marketing process could be
optimized!
Jing Jing Yang
Cupertino Poet Laureate
05/06/2202
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