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Agenda PacketCITY OF CUPERTINO LIBRARY COMMISSION AGENDA This will be a teleconference meeting without a physical location Wednesday, May 6, 2020 7:00 PM TELECONFERENCE / PUBLIC PARTICIPATION INFORMATION TO HELP STOP THE SPREAD OF COVID-19 In accordance with Governor Newsom’s Executive Order No-29-20, this will be a teleconference meeting without a physical location to help stop the spread of COVID-19. Members of the public wishing comment on an item on the agenda may do so in the following ways: 1) E-mail comments by 5:00 p.m. on Wednesday, May 6 to the Commission at librarycommission@cupertino.org. These e-mail comments will be received by the commission members before the meeting and posted to the City’s website after the meeting. 2) E-mail comments during the times for public comment during the meeting to the Commission at librarycommission@cupertino.org. The staff liaison will read the emails into the record, and display any attachments on the screen, for up to 3 minutes (subject to the Chair’s discretion to shorten time for public comments). Members of the public that wish to share a document must email librarycommission@cupertino.org prior to speaking. 3) Teleconferencing Instructions Members of the public may observe the teleconference meeting or provide oral public comments as follows: Oral public comments will be accepted during the teleconference meeting. Comments may be made during “oral communications” for matters not on the agenda, and during the public comment period for each agenda item . To address the Commission, click on the link below to register in advance and access the meeting: Online Please click the link below to join the webinar : Page 1 Library Commission Agenda May 6, 2020 https://cityofcupertino.zoom.us/webinar/register/WN_legTlm2QQx6LFwwI_haNsg Phone Dial 888 788 0099 and enter Webinar ID: 999 5075 7323 (Type *9 to raise hand to speak) Unregistered participants will be called on by the last four digits of their phone number . Or an H.323/SIP room system: H.323: 162.255.37.11 (US West) 162.255.36.11 (US East) Meeting ID: 999 5075 7323 SIP: 99950757323@zoomcrc.com After registering, you will receive a confirmation email containing information about joining the webinar. Please read the following instructions carefully: 1. You can directly download the teleconference software or connect to the meeting in your internet browser. If you are using your browser, make sure you are using a current and up-to-date browser: Chrome 30+, Firefox 27+, Microsoft Edge 12+, Safari 7+. Certain functionality may be disabled in older browsers, including Internet Explorer . 2. You will be asked to enter an email address and a name, followed by an email with instructions on how to connect to the meeting. Your email address will not be disclosed to the public. If you wish to make an oral public comment but do not wish to provide your name, you may enter “Cupertino Resident” or similar designation. 3. When the Chair calls for the item on which you wish to speak, click on “raise hand.” Speakers will be notified shortly before they are called to speak. 4. When called, please limit your remarks to the time allotted and the specific agenda topic. In compliance with the Americans with Disabilities Act (ADA), anyone who is planning to attend this teleconference meeting who is visually or hearing impaired or has any disability that needs special assistance should call the City Clerk's Office at 408-777-3223, at least 48 hours in advance of the meeting to arrange for assistance. In addition, upon request, in advance, by a person with a disability, meeting agendas and writings distributed for the meeting that are public records will be made available in the appropriate alternative format. Page 2 Library Commission Agenda May 6, 2020 CALL TO ORDER ROLL CALL APPROVAL OF MINUTES 1.Subject: Meeting of March 4, 2020. Draft Minutes POSTPONEMENTS ORAL COMMUNICATIONS This portion of the meeting is reserved for persons wishing to address the Commission on any matter within the jurisdiction of the Commission and not on the agenda. Speakers are limited to three (3) minutes. In most cases, State law will prohibit the Commission from making any decisions with respect to a matter not on the agenda. WRITTEN COMMUNICATIONS OLD BUSINESS 2.Subject: Update From Public Works on the Library Expansion Project . 3.Subject: Discuss Poet Laureate Program. 4.Subject: Update on Collaboration Opportunities and Tour of De Anza Community College Library. Include Discussion of the Community's Need for Study, Meeting and Programming Space, and Any Opportunities to Open up Facilities at De Anza Community College and Other Cupertino Locations, If Any, For Community Use . 5.Subject: Discuss Possible Coffee Talk Series With Library Commissioners to Meet With Community Members and Listen to Concerns. 6.Subject: Santa Clara County Library Patron Survey Review. NEW BUSINESS 7.Subject: Update on the Regnart Creek Trail Project. 8.Subject: Outreach to the Public and Mechanisms for the Public to Contact Staff. Staff Report STAFF AND COMMISSION REPORTS Page 3 Library Commission Agenda May 6, 2020 9.Subject: Receive Monthly Update Reports from: Cupertino Community Librarian County Librarian Monthly Update Library Expansion Working Group Friends of the Library Cupertino Library Foundation Commissioners Poet Laureate Staff ADJOURNMENT In compliance with the Americans with Disabilities Act (ADA), anyone who is planning to attend this teleconference meeting who is visually or hearing impaired or has any disability that needs special assistance should call the City Clerk's Office at 408-777-3223, at least 48 hours in advance of the meeting to arrange for assistance. In addition, upon request, in advance, by a person with a disability, meeting agendas and writings distributed for the meeting that are public records will be made available in the appropriate alternative. Any writings or documents provided to a majority of the members after publication of the agenda will be made available for public inspection. Please contact the City Clerk’s Office in City Hall located at 10300 Torre Avenue during normal business hours. IMPORTANT NOTICE: Please be advised that pursuant to Cupertino Municipal Code 2.08.100 written communications sent to the Cupertino City Council, Commissioners or City staff concerning a matter on the agenda are included as supplemental material to the agendized item. These written communications are accessible to the public through the City’s website and kept in packet archives. You are hereby admonished not to include any personal or private information in written communications to the City that you do not wish to make public; doing so shall constitute a waiver of any privacy rights you may have on the information provided to the City . Members of the public are entitled to address the members concerning any item that is described in the notice or agenda for this meeting, before or during consideration of that item. If you wish to address the members on any other item not on the agenda, you may do so during the public comment . Page 4 DRAFT MINUTES LIBRARY COMMISSION Wednesday, March 4, 2020 LIBRARY COMMISSION MEETING CALL TO ORDER At 7:00p.m., Chair Crabtree called the meeting to order at the Cupertino Library, 10800 Torre Ave, Cupertino, in the ThinkTank Room. ROLL CALL Commissioners: Liana Crabtree, Qin Pan, Christie Wang, Rahul Vasanth, Amanda Wo City/County Staff: Christine Hanel, Whitney Zeller, Clare Varesio, Allison Lew, Roslyn Donald Absent: None CEREMONIAL MATTERS AND PRESENTATIONS 1. Chair/Vice Chair Selection. Commissioner Crabtree motioned to nominated Commissioner Wo to be the next chair. Commissioner Pan seconded the motion to establish Commissioner Wo as Chair. Motion passed unanimously with 5 votes yes. Commissioner Vasanth motioned to nominate Commissioner Pan as the next Vice Chair. Commissioner Crabtree seconded the motion. Motion passed unanimously with 5 votes yes. APPROVAL OF MINUTES 2. Meeting of February 5, 2020. Commissioner Vasanth motioned to approve the minutes. Commissioner Wang seconded the motion. Motion passed with 4 votes yes and 1 abstention from Chair Wo. POSTPONEMENTS None ORAL COMMUNICATIONS WRITTEN COMMUNICATIONS A letter from Commissioner Crabtree to Dianne Thompson and the Library Commission regarding Item 4 on the agenda was included as written communication. New Business Item 9 was discussed at this portion of the meeting 9. Presentation on 2020 Census. Roslyn Donald of the Cupertino library provided a presentation on the 2020 Census. The library is working with the County and the Federal Census Bureau to do community outreach and promote the 2020 Census. Roslyn shared that results of the Census impact funding and that it is very important that everyone completes it. New Business Item 8 was discussed at this portion of the meeting. 8. Receive Presentation from the Library District About the Library’s New Website. Allison Lew from the Santa Clara County Library District reviewed a presentation on t he Library District’s new website that debuted on January 6th. Commissioner Crabtree encouraged Allison to let the Library Commission know of any way they can help promote resources the Library provides. Old BUSINESS Old Business Item 4 was discussed at this portion of the meeting. 4. Discuss Poet Laureate Program and Budget. Receipts from the Poet Laureate Celebration Event and selection committee meetings should be submitted by next Wednesday, March 11th, to Whitney. The budget process and current balance will be discussed at the next meeting. Poet Laureate Jing Jing Yang shared an idea to display poetry at the library with a different theme each month. The Poet Laureate will do a quarterly update to let the Commission know what programming they are doing and how the Commission can support them. Commissioner Vasanth referenced the written communication from Commissioner Crabtree regarding documentation of the Poet Laureate program and who supports it. Christine Hanel will help explore options for solidifying the Library Commission’s role with the Poet Laureate program in writing. 3. Public Works Update on Library, Parking and Transportation Options, Including But Not Limited to Satellite Parking Opportunities, Secure Bicycle Parking, and Efforts to Encourage Visitors to Civic Center Plaza to Walk, Bike, or Travel by Bus or Shuttle Whenever Possible. Review Parking and Transportation Guidance Related to the Library/Civic Center Plaza and Offered by Council and Staff During the 2/4/2020 Special Council Meeting (2020-2021 Work Program). Commissioner Crabtree motioned to create a subcommittee of herself and Clare Varesio to explore funding and opportunities to provide U-locks to be available for checkout at the library. Commissioner Vasanth seconded. Motion passed unanimously with 5 votes yes. 5. Update on Collaboration Opportunities and Tour of De Anza Community College Library. Include Discussion of the Community’s Need for Study, Meeting and Programming Space and Any Opportunities to Open Up Facilities at De Anza Community College and Other Cupertino Locations, If Any, For Community Use. The Commission is currently looking at dates in March to do a tour of the Library. It is a good opportunity to have additional space for library patrons during the expansion project. An updated will be provided at the next Commission meeting. 6. Discuss Possible Coffee Talk Series With Library Commissioners to Meet Community Members and Listen to Concerns. The Coffee Talk Series was included in the City Work Program. Item will be discussed at the next Commission meeting. 7. Santa Clara County Library Patron Survey Review. Chair Wo mentioned the highlighted items from the Patron Survey at the Mayor’s meeting. This item will be discussed at the next Commission meeting. NEW BUSINESS STAFF AND COMMISSION REPORTS 10. Receive Monthly Update Reports From: Cupertino Community Librarian Report Clare Varesio shared as reported. -Silicon Valley Reads is wrapping up -100-year anniversary of women being able to vote. Cupertino Historical Society has an exhibit on female historical figures from the City. -Free tax assistance every Sunday through March 29th. County Librarian Report Allison Lew provided the County Librarian shared as reported. -Nancy Howe’s retirement party will be held on March 9th -Jennifer Weeks will be the acting County Librarian while they do recruitment to permanently fill the position -Learning from the Lemonade events were cancelled by the speaker Friends of the Library Report Held their annual book sale, only brought in about half of what they usually raise. Cupertino Library Foundation Report Commissioner Reports -Vice Chair Pan participated in the interview process for the architect for the Library Expansion project. Everything is on schedule; the next meeting is scheduled for April 2nd. -Chair Wo will send everyone updates from the Mayor’s meeting. Commissioners were invited to judge the <hack> Cupertino event. Vice Chair Pan and Chair Wo reached out to the Chinese Community for recommendations for the library and will compile a list to be sent to Whitney and Clare. Poet Laureate Report Staff Report Whitney Zeller provided the staff update. -The Parks and Recreation Department is currently recruiting for a Recreation Supervisor and Recreation Coordinator as well as the Part-Time Summer job postings. -Parks and Recreation Commission is discussing Rancho Rinconada and is seeking community feedback. -Via Cupertino shuttle survey is live on the City’s website. -Coronavirus information page is available on the City’s website. -Upcoming events include Cultures of the Word (Japan), Fit Fest, Hack Cupertino, Kid Fit and Holi Festival. ADJOURNMENT: The meeting adjourned at 9:44 p.m. to April 1, 2020 at 7:00 p.m. Respectfully Submitted by, Whitney Zeller, Administrative Assistant Minutes approved at the _________ meeting. From:Peggy Griffin To:City of Cupertino Library Commission Group Cc:City Clerk Subject:LC Agenda Item #7 - Regnart Creek Trail Update Date:Wednesday, May 6, 2020 4:23:34 PM CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Dear Library Commission and Staff, Please include this letter as written communication for tonight's Library Commission meeting, Agenda Item 7, "Update on the Regnart Creek Trail Project". For years I have avoided speaking on the Regnart Creek Trail until I found out that a proposed section will take away the southern most strip of the “Library Field” area. This proposed strip does not enhance the creek trail and - potentially will harm the root system of well established trees that provide much needed shade to park users - increases safety issues between field users, pedestrians, cyclists, automobiles in the library area, particularly at the intersection of Torre and Pacifica. - reduces what little “park” area we have on the east side of town - is an unnecessary cost at a time when there are much higher priorities and needs in our community This is one of the few park areas on the east side of town. Families gather to watch sports or relax under the trees on hot summer days. I As a long-time library patron, park user and Cupertino resident I would like to urge you, the Library Commission, to - re-iterate your stand to the City Council to change “Library Field” to be a designated park, as many residents consider it to be already - the entire area, including the proposed trail area. - point out to City Council that there is an opening in the trail wall across from the book drop so the section of the trail along Pacifica is not needed for library access and would be better left as open space. - point out to City Council that at a time of limited resources, this section is not the best “bang for your buck” and should be removed. Thank you, Peggy Griffin Library Commission Meeting 5/6/2020 Written Communication Item #7 “Update on the Regnart Creek Trail Project”. Liana Crabtree Cupertino, CA 95014 1 / 9 April 21, 2020 Cupertino City Council Cupertino City Manager 10350 Torre Ave Cupertino, CA 95014 Honorable Mayor Scharf, Vice Mayor Paul, Council Members Chao, Sinks, and Willey, and City Manager Feng: Please add this letter to the written communication record for items not on the agenda for the Council meeting scheduled for today, Tuesday, 4/21/2020. I attended the 4/16/2020 meeting of the Environmental Review Committee and responded after the meeting with comments for Agenda Item 3, “Regnart Creek Trail”. I have included those comments with corrections as Attachment A. I am writing Council today to request its reconsideration of the partial-plan approval of the Regnart Creek Trail project in light of real and anticipated city revenue deficits as the community and world awaits the end of the pandemic and a return to normal economic activity, which could be months away. For months prior to the pandemic crisis, many residents have expressed their strong concerns regarding the trail project. In conversation with KQED Morning Report host Saul Gonzales yesterday, 4/20/2020, Carolyn Coleman, Executive Director of the League of California Cities described the financial situation facing cities this way: "We are seeing across the State, California cities experiencing revenue shortfalls. Sales taxes aren't what they were. We're not buying and consuming what we were. And, depending on how long this endures there will be less revenue that will eventually result in cuts to the essential services that cities provide. And these could be cuts to police, fire, trash collection, code enforcement, public works, streets and roads maintenance; the basic services that make a community a community...." (Link to commentary: https://www.kqed.org/news/11813113/cities -and-counties-brace-for-budget -cuts-due-to- coronavirus) At best, the trail project creates a nice-to-have alternative path that redirects some cyclists and pedestrians from safe neighborhood streets for the purpose of traveling on an unpaved route part way to area schools, parks, or destinations at Civic Center Plaza. At its worst, the opened trail access attracts the public to a narrow passageway with little or no protection from steep drop-offs into the creek bed. Residents with homes located adjacent to the trail are exposed to noise disruption by trail visitors and potential security breaches by opportunistic passersby, especially as no funding is allocated to construct a formidable barrier between the trail and private property, such as the lighted wall that exists today along the trail segment from E Estates Dr to Creekside Park. If dim financial forecasts cannot dissuade the City from further activity on the trail project, then, bare minimum, please remove from the project the segment of the trail that encroaches on the southern edge of Library Field from Torre Ave to the proposed creek access at Pacifica Dr. The 7-8 feet that separates the existing Pacific Dr sidewalk edge from the southernmost row of trees is elevated and reveals tree roots that would surely need to be excavated if the sidewalk were to be widened. How would these beautiful trees survive Liana Crabtree Cupertino, CA 95014 2 / 9 such an assault? See Attachment B for images of the exposed tree roots and their proximity to the sidewalk targeted for widening under the project. Library Field is a treasured park space that eludes “park” recognition by the City despite the recreational value it provides every day for the community. When shelter-in-place orders and social distancing are not enacted, Library Field hosts organized sports with and without spectators, family play, and wal kers. Any reallocation of the greenspace at the southern edge of Library Field for the purpose of widening the sidewalk will surely damage the roots of the adjacent trees and reduce shaded neighborhood play spaces. To restate my closing comment to the Environmental Review Committee from Friday, 4/17/2020: We have a finite amount of money—and less money on the other side of the pandemic—please, let's spend it on projects addressing priority needs and having broad support. Sincerely, Liana Crabtree Cupertino resident representing myself only Liana Crabtree Cupertino, CA 95014 3 / 9 Attachment A Liana Crabtree Cupertino, CA 95014 4 / 9 ----- Forwarded Message ----- From: Liana Crabtree <Liana Crabtree> To: planning@cupertino.org <planning@cupertino.org>; Liang Chao <liangchao@cupertino.org>; Kitty Moore <kmoore@cupertino.org> Sent: Friday, April 17, 2020, 10:22:09 AM PDT Subject: written communication, 4/16/2020, Environmental Review Committee meeting, Agenda Item 3, "Regnart Creek Trail" Dear Representatives of the Environmental Review Committee: If not too late, please add my comment to the written communication for Agenda Item 3, "Regnart Creek Trail" for the 4/16/2020 Environmental Review Committee meeting. During oral public comment for Agenda Item (3), I expressed the concern that the driveway back up study for the home located closest to the proposed trail crosswalk on South Blaney did not appear to study vehicles that will back INTO driveways. The image of the study shared during the meeting appears to only consider a sedan-size vehicle backing out of a driveway to head south on Blaney. However, Blaney is a busy street and many residents (some with vehicles longer than a standard sedan) choose to back into their driveways. The driveway back up study does not appear to show if a vehicle approaching the driveway from the south would need to enter the crosswalk (before crossing the median) in order to back into the driveway. Please consider the proximity of the crosswalk to all adjacent home driveways if residents were to back into their driveways. As for extending the trail to clip the southern edge of Library Field, this idea is both unnecessary and problematic: (1) The existing sidewalk is 5 feet wide. Trees planted in the southernmost row in Library field are located between 7 and 8 feet from the edge of the sidewalk. The edge of Library Field has a visible rise relative to the sidewalk and roots from all trees are visible at the ground surface and within just a few feet from the edge of the sidewalk. How would the path be widened to 10 feet without excavating and damaging the roots of all trees included in this southernmost row? (2) The plan to connect the McClellan Road protected bike lane to the proposed Regnart Creek Trail is unclear. In Cupertino, children age 12 and under are allowed/encouraged to ride their bicycles on the sidewalk. However, there is no southern crosswalk across De Anza from McClellan to Pacifica. If the Regnart Creek Trail project compels the excision of the southern edge of Library Field to accommodate a 10-foot trail path, doesn't the need for the wider path begin at the northeast corner of De Anza at Pacifica, where the only McClellan/Pacifica/De Anza Liana Crabtree Cupertino, CA 95014 5 / 9 east-west crosswalk terminates? Are we compelled to widen the existing northern sidewalk along Pacifica to Torre, so the McClellan/Regnart Creek Trail connection advertised today becomes more reality and less, maybe, marketing? Finally, I do feel that residents' concerns about the proposed Regnart Creek Trail continue to be "voiced but not heard". It's not that the project is terrible; it's just not terribly compelling. Where do the serious collisions and near misses affecting pedestrians and cyclists occur in Cupertino? Bollinger, Stevens Creek, De Anza, Finch, Blaney--not the roads relieved by the proposed Regnart Creek Trail. The trail project offers nice-to-have utility minus the funding sufficient to extend the wall, lighting, paving, and fencing that exists today for residents living along open portion of the (lovely!) trail from Creekside Park to East Estates Drive. Unfortunately, my observation, when residents flag real challenges related to safety, access, equity, and priority affecting this project proposal, they are too often ignored, patronized, or gaslit. I understand the utility and appeal of a paved, illuminated, and fenced trail that would allow pedestrian and bike access from Rodrigues and Pacifica to Civic Center Plaza, but it's harder to see value (relative to costs) in the east-west segments of the proposed trail. We have a finite amount of money--and less money on the other side of the pandemic--please, let's spend it on projects addressing priority needs and having broad support. Sincerely, Liana Crabtree Cupertino resident representing myself only Attachment A, written communication sent to the Environmental Review Committee regarding Agenda Item 3 “Regnart Creek Trail” for the 4/16/2020 ERC meeting Liana Crabtree Cupertino, CA 95014 6 / 9 Attachment B Liana Crabtree Cupertino, CA 95014 7 / 9 Attachment B, view of the southernmost row of trees in Library Field, from near Torre Ave looking east Liana Crabtree Cupertino, CA 95014 8 / 9 Attachment B, distance from tree trunks to sidewalk is about 7-8 feet. Note the bend of the tape measure indicates raised elevation of the open ground relative to the sidewalk. Liana Crabtree Cupertino, CA 95014 9 / 9 Attachment B, example of exposed root present in trees located in the southernmost row of Library Field. Approximately 3 feet of exposed roots are visible. (View is rotated so the image could be captured with few shadows.) From:Peggy Griffin To:City of Cupertino L brary Commission Group Cc:City Clerk Subject:5/6/2020 LC Agenda Item 8: Outreach to the Public - suggestions Date:Wednesday, May 6, 2020 3:16:41 PM Attachments:image0.png image1.png CAUTION This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Dear Library Commission Members and Staff, During this time of required sheltering in place, many people who do not use computers extensively have been forced to do so. Many people who normally go to the library in person are forced to go online. The library website has a boatload of information but it s very difficult to find what you are looking for if you don t know what to look for. There is no “overview” of how to start from the beginning. Under 24/7, there s “All Tutorials” but it lists every app that s available. If you re interested in eBooks and AudioBooks, which app do I pick and why? REQUEST1 (MOST NEEDED) Provide a short online overview that ties all these apps together, explaining/answering questions - Why do I need all these apps? - What s the difference between RBDigital, Overdrive, SimplyE, CloudLibrary, Odilio? - I want to checkout an audio book. What are the steps? Which app do I use? How do I know to use that app? - I want to checkout an eBook. What are the steps? Which app do I use? How do I know to use it? - Do I download ALL these apps before i can check out a book? REQUEST2 Disseminate the online resources available via - a presentation to City Council - write up in the Cupertino Scene monthly magazine - Coffee Talk - Short online overviews by topics eBooks, audiobooks, research tools, Maybe provide short Zoom lectures that are an overview of what s available online similar to what colleges provide for their incoming freshmen. If it s recorded, it could be on the main 24/7 tab online for people to access anytime. - When schools open, go out to the schools (all ages) and present what s available similar to overviews that college libraries offer to new students. - Maybe re-publish the Cupertino Scene writeup as material to be sent out to families when school opens or adjust it towards the different age groups to be sent out. - Present at Senior Centers, Assisted Living, Hospitals Many people don t know they can check out magazines like “National Geographic” or take “Great Courses” or watch TV shows, listen to music, research, etc. NOTE This online access, can potentially reduce the need to come into the library which would reduce parking, congestion and overcrowding on a long-term basis and be a way to prepare for the re-opening of the physical facilities but more people need to know about it. Thank you, Peggy Griffin SCREENSHOT 1 - This is a screen shot of what you get when you click on Online Library 24/7 + Online Library Help + Getting Started-View Tutorials + eBooks & Audiobooks It s just tutorials on individual apps. Library Commission Meeting 5/6/2020 Written Communication Item #8 “Outreach to the Public and Mechanisms for the Public to Contact Staff”. SCREENSHOT2 - This is a screen shot of what you get when you click on Online Library 24/7 + eBooks & Audiobooks It s another list of individual apps with no overview of where to begin. From:Peggy Griffin To:City of Cupertino Library Commission Group; City Clerk Subject:Re: 5/6/2020 LC Agenda Item 8: Outreach to the Public - suggestions Date:Wednesday, May 6, 2020 3:32:02 PM CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Please include this email letter as written communication for tonight's Library Commission meeting, Agenda Item 8, "Outreach to the Public...". Thank you, Peggy Griffin On May 6, 2020, at 3:16 PM, Peggy Griffin <Griffin@compuserve.com> wrote: Dear Library Commission Members and Staff, During this time of required sheltering in place, many people who do not use computers extensively have been forced to do so. Many people who normally go to the library in person are forced to go online. The library website has a boatload of information but it’s very difficult to find what you are looking for if you don’t know what to look for. There is no “overview” of how to start from the beginning. Under 24/7, there’s “All Tutorials” but it lists every app that’s available. If you’re interested in eBooks and AudioBooks, which app do I pick and why? REQUEST1 (MOST NEEDED): Provide a short online overview that ties all these apps together, explaining/answering questions: - Why do I need all these apps? - What’s the difference between RBDigital, Overdrive, SimplyE, CloudLibrary, Odilio? - I want to checkout an audio book. What are the steps? Which app do I use? How do I know to use that app? - I want to checkout an eBook. What are the steps? Which app do I use? How do I know to use it? - Do I download ALL these apps before i can check out a book? REQUEST2: Disseminate the online resources available via - a presentation to City Council - write up in the Cupertino Scene monthly magazine - Coffee Talk - Short online overviews by topics: eBooks, audiobooks, research tools, Maybe provide short Zoom lectures that are an overview of what’s available online similar to what colleges provide for their incoming freshmen. If it’s recorded, it could be on the main 24/7 tab online for people to access anytime. - When schools open, go out to the schools (all ages) and present what’s available similar to overviews that college libraries offer to new students. - Maybe re-publish the Cupertino Scene writeup as material to be sent out to families when school opens or adjust it towards the different age groups to be sent out. - Present at Senior Centers, Assisted Living, Hospitals Many people don’t know they can check out magazines like “National Geographic” or take “Great Courses” or watch TV shows, listen to music, research, etc. NOTE: This online access, can potentially reduce the need to come into the library which would reduce parking, congestion and overcrowding on a long-term basis and be a way to prepare for the re-opening of the physical facilities but more people need to know about it. Thank you, Peggy Griffin SCREENSHOT 1 - This is a screen shot of what you get when you click on Online Library 24/7 + Online Library Help + Getting Started-View Tutorials + eBooks & Audiobooks It’s just tutorials on individual apps. <image0.png> SCREENSHOT2 - This is a screen shot of what you get when you click on Online Library 24/7 + eBooks & Audiobooks It’s another list of individual apps with no overview of where to begin. <image1.png> LIBRARY COMMISSION STAFF REPORT Meeting: May 6, 2020 Subject Outreach to the Public and Mechanisms for the Public to Contact Staff. Recommended Action Accept the report on Parks & Recreation Department COVID-19 Public Outreach. Discussion On March 16, 2020, the City of Cupertino’s Parks & Recreation Department (Parks & Rec) closed its facilities based on the County of Santa Clara Public Health Department's Shelter- in-Place Order in response to the ongoing COVID-19 (coronavirus) pandemic. These facilities included: Cupertino Sports Center, Cupertino Senior Center, Blackberry Farm Golf Course, Quinlan Community Center, Monta Vista Recreation Center, Environmental Education Center at McClellan Ranch Preserve, Creekside Park Building, and the Wilson Ceramic Studio. The City notified the community about the closures in numerous ways, including; 1) placing a notice of the facility closure at the top of each facility's webpage, 2) including facility closure information in the City’s daily COVID-19 report; 3) posting closure information on multiple social media platforms (Nextdoor, Facebook, and Twitter), and posting signage in the door and windows of affected facilities. Parks & Recreation followed this action by canceling or postponing its in-person classes, programs, events, and rental bookings—which has now been extended through May. Parks & Recreation notified those affected by these actions through email, phone, social media, daily COVID-19 report, and updates to the City’s website and Facebook events calendars. On March 24, Parks & Recreation rolled out a Virtual Recreation initiative to encourage residents to remain active while at home: www.cupertino.org/virtualrecreation. The subpages included “Stay Active,” “Exercise Your Brain,” “Stay Healthy,” and “Stay Informed.” They focused on providing an online resource to residents for fun , educational, and healthy activities—including indoor and outdoor options—to exercise the body and mind. Outreach included an email notification, social media postings, and creation of a Virtual Recreation banner on the City’s homepage. On March 30, Parks & Recreation began offering live virtual recreation classes led by Parks & Recreation instructors. By April 6, Parks & Recreation expanded these offerings to two virtual classes each day, Monday through Friday. These classes gave our community an opportunity to participate in workouts led by familiar instructors. Classes have included cardio, strength, flexibility, and balance training. As of April 22, Parks & Recreation held 24 classes with an average participation of 108 attendees. (During this time period, Parks & Recreation needed to create large 24 by 36-inch signs to promote social distancing in response to increasing crowd sizes on the Steven Creek Corridor Trail.) On April 23, Parks & Recreation announced its #CupertinoCares initiative. This initiative focuses on the importance of remaining connected with our families, neighbors, and community as we navigate this difficult time at home. Each Friday, the City will post a fun activity for residents of all ages at www.cupertino.org/cupertinocares, along with the City’s social media platforms. These activities will allow the community to write, draw, dance, sing, and laugh together while at home. Residents are encouraged to share their experiences by posting photos and videos to their social media accounts with the hashtag #CupertinoCares, or by posting them in the comments sections. Community input on COVID-19 related topics is welcomed. Residents can find contact information on the City’s COVID-19 webpage: www.cupertino.org/coronavirus. Resident and media inquiries can be directed to the Communications Officer Brian Babcock at brianb@cupertino.org. Sustainability Impact: No sustainability impact. Fiscal Impact: There is no fiscal impact associated with this report. There are minor expenditures in the programs to pay the instructors to teach virtual fitness classes and printing of social distancing signs. _____________________________________ Prepared by: Branton Curt, Community Outreach Specialist Reviewed by: Randy Schwartz, Interim Parks & Recreation Director Approved for Submission by: Randy Schwartz, Interim Parks & Recreation Director Attachments: None Our popular in library meditation program and Chinese book discussion have moved online! Join these virtual sessions and other great programs at bit.ly/SCCLDonlineevents M E D I T A T I O N A N D M O R E CUPERTINO LIBRARY As Santa Clara County employees, several Cupertino Library staff are serving as disaster service workers, helping with emergency operations. We appreciate all they are doing to help keep our communities safe. L I B R A R Y S T A F F H E L P Find great reads and keep up with the latest Cupertino Library news on our Facebook page! Follow us online at F I N D U S O N F A C E B O O K U P D A T E - M A Y 2 0 2 0 Connect with library staff daily from 10am-6pm by chat and phone. ACCOUNT QUESTIONS: 408-540-3945 ASK A LIBRARIAN: 408-540-3947 CHAT: sccld.org/ask-a-librarian A S K U S ! Join Cupertino Poet Laureate Jing Jing Yang for a special morning of poetry via Zoom celebrating mothers everywhere! Saturday, May 9 @ 11am Register at bit.ly/CPL5920 C E L E B R A T E M O T H E R 'S D A Y W I T H P O E T R Y ! From live online storytimes, origami and STEAM programs, to eBooks and homework help, there is something on our website for every young learner. Visit sccld.org/kids/ to see what we have to offer. K E E P I N G K I D S E N G A G E D facebook.com/CupertinoLibrary/ Here for you at home, 24/7 CUPERTINO LIBRARY S T A F F P I C K S - M A Y 2 0 2 0 Agatha Christie Poirot on Acorn TV - a dapper and brilliant Belgian detective investigates murders in England, during the 1920s and on. This diminuitive detective cracks cases with a sharp mind, dry wit, and help from his friends. Available for streaming at https://sccld.org/resource/acorn-tv-from-rbdigital-streaming-video/. L I B R A R I A N J E N N Y R E C O M M E N D S ... False Value by Ben Aaronovitch - Book 8 of the Rivers of London series, where magical detective Peter Grant continues his romance with London while he goes undercover with a tech startup. Once he’s established, he discovers that his former partner is enmeshed with the evil magician threatening the city. Will she blow his cover? Available as an eBook and eAudiobook at sccl.bibliocommons.com/item/show/789956118. L I B R A R I A N R O S L Y N R E C O M M E N D S ... Three Things About Elsie by Joanna Cannon - a tricky mystery in which an elderly woman, who may or may not be confusing memory and reality, notices things are being moved around her apartment and a new resident at her retirement home may or may not be a man who died years ago. Available in eBook and an eAudiobook format at sccl.bibliocommons.com/item/show/660108118. L I B R A R I A N K Y L A R E C O M M E N D S ... Brainfuse Online Tutoring and Homework Help for Students - Students in K – 12th grade can connect live with a free tutor in just about every subject. Schedule your student's day through Brainfuse with one-on-one help that they may need at this time, and make use of the flashcards and practice tests while you are at it. Access Brainfuse for free with your library card at https://sccld.org/learning-homework-help/. L I B R A R I A N R O B Y N R E C O M M E N D S ... Use your library card for access to our entire online library, available 24/7, including eBooks, audiobooks, downloadable movies, music, magazines, newspapers, international content, online learning, research and more. Don't have a library card? Sign up for an eCard at sccld.org/card-application/. Here for you at home, 24/7 S A T U R D A Y P O E T R Y P E N P A L S C u p e r t i n o P o e t L a u r e a t e P r e s e n t s J o i n C u p e r t i n o P o e t L a u r e a t e J i n g J i n g Y a n g f o r a s p e c i a l m o r n i n g o f p o e t r y c e l e b r a t i n g M o t h e r 's D a y ! S A T U R D A Y , M A Y 9 1 1 :0 0 A M J O I N O N L I N E V I A Z O O M S I G N U P A T H T T P S ://B I T .L Y /C P L 5 9 2 0 Serving the unincorporated areas of Santa Clara County and the cities of Campbell | Cupertino | Gilroy | Los Altos | Los Altos Hills | Milpitas | Monte Sereno | Morgan Hill | Saratoga May 2020 Library Stakeholder Report Jennifer Weeks, Acting County Librarian Library and Patrons Embrace a Digital World As we close out our seventh week of shelter in place, we have made significant changes to the way we offer library services in this “new normal”. Since March 16 when the shelter in place mandate took effect, all library staff have been teleworking in accordance with the county directive to flatten the curve and keep everyone safe. Something you may not be aware of, SCCLD staff are county employees and all county employees are Disaster Service Workers. We’ve had many of our pages, clerks and warehouse staff called in to serve as Disaster Service Workers and we are very proud of the important work they are doing on behalf of Santa Clara County. What seems like overnight, we have moved from a physical world to an all-digital world to serve our patrons. This includes providing:  Technology, training and support to staff to successfully telework  Access and expansion of the digital collection  LIVE online programs Mon-Sat  Call in book clubs for those who prefer to use a phone over a computer  Phone, chat and email reference and account service 7 days/week from 10am-6pm  Website refreshed frequently to focus on all digital materials and new services  Weekly email communications to patrons (sign up to receive our weekly emails) All of this has resulted in even more engaged library users with the following:  eCards: Over 2,300 new eCards in the month of April and almost 3,600 since we started shelter in place  Student eAccounts: Access to the student portal increased from 3,000 views in Feb to 9,000 in March and over 11,500 views in April  Streaming Video: Patrons are enjoying streaming video with our numbers doubling  Chat: Patrons are appreciating our chat service as our chat volume had tripled  Phone: We’ve implemented a new centralized phone service to be able to receive and answer calls from patrons remotely from centralized phone numbers Serving the unincorporated areas of Santa Clara County and the cities of Campbell | Cupertino | Gilroy | Los Altos | Los Altos Hills | Milpitas | Monte Sereno | Morgan Hill | Saratoga  eBooks: Our patrons continue to enjoy reading as our eBook circulation increased from 60,000 to 150,000 checkouts WHAT’S NEW: We’ve continued to add to the list of resources, programs and services we provide. Some notable additions include:  New phone service to call and speak with a Librarian or Clerk live with reference or account questions. Our staff are available Monday through Sunday from 10am – 6pm to answer questions. o Ask-a-librarian: (408) 540-3947 o Account questions: (408) 540-3945  School age programs: Storytime is a fun, engaging way for little ones to develop a love of literacy. In addition to the family storytimes that are offered Monday-Saturday, we’re offering a special storytime on Tuesdays 5pm on Facebook LIVE for children ages 5+, plus book groups for school age kids  Teen Adulting 101: For our teens, we have a series of videos by the Founder of Life Launch on different topics important and relevant to teens.  STEAM: Science Technology Engineering Art Math programs are important to keep young minds developing. Our staff have started a STEAM program for school age kids.  Bilingual Storytime: We’ve implemented a weekly storytime in Spanish/English on Thursdays at 5pm and Mandarin/English on Fridays at 5pm. These special storytimes are very well attended!  ESL Conversation Clubs: Our ESL Conversation Clubs and ESL book club are by registration only and very quickly we found each of the classes had a waitlist for more to join. Each session allows 20 participants and we currently offer classes 3 days/week. We will continue to expand the number of classes we offer in May  Programs for Adults: So the kids and teens don’t have ALL of the fun, we have virtual film clubs for adults, SCORE to learn how to start a business, book groups for all ages, and more. SCCLD Is Ahead of the Curve We are fortunate that as the entire world was forced to shift to a virtual world, SCCLD had already made some key investments and implementations that helped us make the turn quickly and effectively. We had completed the following critical initiatives prior to COVID-19: Serving the unincorporated areas of Santa Clara County and the cities of Campbell | Cupertino | Gilroy | Los Altos | Los Altos Hills | Milpitas | Monte Sereno | Morgan Hill | Saratoga  Launched the brand new website with many new features and staff enabled updates  Recently trained our staff on how to add events and blogs to the new website  Designed and implemented an online Library eCard registration platform  Implemented Sharepoint intranet for safe internal file sharing and communication  Implemented Office365 for secure, remote access to work files  Purchased laptop carts containing 12 laptops for each of the community libraries  Conducted a study to identify a new, centralized phone service provider All of these actions have paid off in allowing SCCLD to successfully telework from home and provide valuable library services to our patrons— virtually. Our IT staff quickly went into action to configure the laptops we had for public programs to make these available for staff to conduct work from home. And now, our talented library staff are fielding patron chat, email and phone questions, have increased the frequency of blogging, are conducting live virtual programs, posting on social media, and can access their work files and take valuable training courses from home. And to highlight this work, our virtual library team skillfully redesigned the homepage and other key pages of the website to focus solely on the virtual services and online resources we currently offer. Our patrons are fortunate that we built our custom eCard registration platform for residents without a library card to instantly receive an eCard with the Santa Clara County Library District as we shelter in place. This card gives the user immediate access to borrow all online materials available through SCCLD.org. And finally, since we had already worked with the 13 public K-12 school districts within our Library District to provide all 90,000 students with a Student eAccount, all students in our district can access our digital resources to support at home learning. What’s Next? SCCLD is working on identifying what steps are needed to reopen when the time is right, with a safe, phased approach. We will map out what services we can offer according to the county health guidelines for our staff and patrons to be successful. We have a team working on this plan which will be informed by information from IMLS, other leading library systems, ALA, PLP and more. We will be updating you through the commission meetings or by email when our plans are ready to be shared. Please enjoy this short video we created for you. If you would like a copy of the video to share, please contact Diane Roche at droche@sccl.org. Thank you for your support of the library. We miss you. Jing Jing Yang Cupertino Poet Laureate 05/06/2202 1 Q2 2020 Cupertino Poet Laureate Report 1. Mar 23: Met City, Library commissioners at Library to briefly discussed visions and plans. Trying to get around with the CPL social media. 2. April 18th: planned for about 2 weeks with Clare, and finally had our first Zoom Saturday Poetry Pen Pals workshop for Ballad of Mulan to Keep the fighting spirit to fight Coronavirus. It was a great success! 3. April 23th, Requested by the city - Bryan & Molly to coordinate with #CupertinoCares Initiative Poetry Slam completed a poem during Cupertino Poetry Circle session with Ron, to be published at the City website: https://www.cupertino.org/home/showdocument?id=27451 Caroline read this poem on April 24th! 4. May 4th: Expanding the horizon of Cupertino Poetry Laureate and as a bilingual poet, I participated the “Poetry During Crisis Symposium” at Hunan Normal University as a guest speaker on May 4th, along with the formal US Poet Laureate Juan Felipe Herrera and other well- known poets, Scholars, professors and young students from LA, Chicago, Hong Kong and China! Poetry has been promoting love, courage and connection during the Pandemic – we need it more than ever - the presentation was powerful, uplifting & an “extraordinary success”! I am in touch with Mr. Felipe and hopefully he can join us one day! Jing Jing Yang Cupertino Poet Laureate 05/06/2202 2 5. May 9th, working with Clare to have our second workshop/Open Mic this Saturday with Poetry Pen Pals to celebrate Mother’s Day. 6. May 15th: After #CupertinoCares Initiative, Poetry Slam poest, I’ve got an email from the principle of Mary Alarid-Enright, Principal, Faria A+ Elementary School, will help her run this event. 7. May 22: Jeff Moe from Cupertino Rotary invited me along with to be the judge of the Cupertino Rotary Student Poetry Contest on May 22nd, on the 21st, I am going with meet another 2 judges Kaecey and Jenifer on Zoom to discuss about 122 poems submitted by elementary and mid-school students. 8. June 18th: From Alan Lowe, to help enter and support June 18th, the Voice of Lincoln Poetry Contest for Adult and Young Poets. Jing Jing Yang Cupertino Poet Laureate 05/06/2202 3 9. Reconnected with Amanda Williamsen and Ron Miller for the in depth poetry discussion. Exchange ideas with Amanda even though she’s in Oregon, running a poetry memoir workshop for seasoned writers. 10. May is Asian Pacific American Heritage Month and also the 151 years memorial of the First transcontinental railroad - the Golden Spike is forever linked with Stanford University. I plan to team up with a film maker to tell story to inspire poets with our rich history and heritage. Footage is available either from Whitney or I can share my screen. Poetry & Films are always intertwined as twin sisters. https://www.kqed.org/about/program/heritage-months https://www.kqed.org/about/13497/on-tv-asian-pacific-american- heritage-month https://www.nps.gov/gosp/index.htm https://news.stanford.edu/2019/05/08/first-transcontinental-railroad- stanford-forever-linked/ 11. Throughout history, a tremendous numbers of movies were based on poetry, A. Mulan – I have played 2 clips at my last workshop and the audience loved it. B. https://www.gibransprophetmovie.com by Gibran’s Prophet. C. Movies based on Homers has a long list: • https://en.wikipedia.org/wiki/List_of_films_based_on_Greco-Roman_mythology • Hercules and the Amazon Women (1994) (TV) • Wonder Woman (2008) Etc… 12. Outdated CPL Multi-media needs to be addressed and its Instagram and Twitter accounts are needed to be synced with upcoming updates. The websites’ accuracy represents the face of the city of Cupertino. And I believe the CPL marketing process could be optimized!