HC Packet 10-08-2020CITY OF CUPERTINO
HOUSING COMMISSION
AGENDA
This will be a teleconference meeting with no physical location .
Thursday, October 8, 2020
9:00 AM
Teleconference Meeting
TELECONFERENCE / PUBLIC PARTICIPATION INFORMATION TO HELP STOP THE
SPREAD OF COVID-19
In accordance with Governor Newsom’s Executive Order No-29-20, this will be a
teleconference meeting without a physical location to help stop the spread of COVID-19.
Members of the public wishing comment on an item on the agenda may do so in the
following ways:
1) E-mail comments by 5:00 p.m. on Wednesday, October 7th to the Commission at
housingcommission@cupertino .org. These e-mail comments will be received by the
Commission before the meeting and posted to the City ’s website after the meeting.
2) E-mail comments during the times for public comment during the meeting to the
Commission at housingcommission@cupertino.org. The staff liaison will read the emails
into the record, and display any attachments on the screen, for up to 3 minutes (subject to
the Chair’s discretion to shorten time for public comments). Members of the public that
wish to share a document must email housingcommission@cupertino .org prior to speaking.
3) Teleconferencing Instructions
Members of the public may observe the teleconference meeting or provide oral public
comments as follows:
Oral public comments will be accepted during the teleconference meeting. Comments may
be made during “oral communications” for matters not on the agenda, and during the
public comment period for each agenda item .
To address the Commission, click on the link below to register in advance and access the
meeting:
Online
Page 1
Housing Commission Agenda October 8, 2020
Please click the link below to join the webinar :
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Phone
Dial 888 788 0099 and enter Webinar ID: 929 5702 8322 (Type * 9 to raise hand to speak)
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After registering, you will receive a confirmation email containing information about
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Please read the following instructions carefully:
1. You can directly download the teleconference software or connect to the meeting in your
internet browser. If you are using your browser, make sure you are using a current and
up-to-date browser: Chrome 30+, Firefox 27+, Microsoft Edge 12+, Safari 7+. Certain
functionality may be disabled in older browsers, including Internet Explorer .
2. You will be asked to enter an email address and a name, followed by an email with
instructions on how to connect to the meeting. Your email address will not be disclosed to
the public. If you wish to make an oral public comment but do not wish to provide your
name, you may enter “Cupertino Resident” or similar designation.
3. When the Chair calls for the item on which you wish to speak, click on “raise hand.”
Speakers will be notified shortly before they are called to speak.
4. When called, please limit your remarks to the time allotted and the specific agenda topic .
In compliance with the Americans with Disabilities Act (ADA), anyone who is planning to
attend this teleconference meeting who is visually or hearing impaired or has any disability
that needs special assistance should call the City Clerk's Office at 408-777-3223, at least 48
hours in advance of the meeting to arrange for assistance. In addition, upon request, in
advance, by a person with a disability, meeting agendas and writings distributed for the
meeting that are public records will be made available in the appropriate alternative
format.
Page 2
Housing Commission Agenda October 8, 2020
ROLL CALL
APPROVAL OF MINUTES
1.Subject: Draft Minutes of September 16, 2020
Recommended Action: Approve or modify the Draft Minutes of September 16, 2020
Draft Minutes of September 16, 2020
ORAL COMMUNICATIONS
This portion of the meeting is reserved for persons wishing to address the Commission on any matter
within the jurisdiction of the Commission and not on the agenda. Speakers are limited to three (3)
minutes. In most cases, State law will prohibit the Commission from making any decisions with respect
to a matter not on the agenda.
WRITTEN COMMUNICATIONS
PUBLIC MEETING
2.Subject: Santa Clara County Community Plan to End Homelessness 2020-25
Recommended Action: Conduct the public meeting and:
1) Adopt Draft Resolution No. 20-04 recommending approval of the Santa Clara
County Community Plan to End Homelessness 20020-25 to the City Council for final
endorsement
Staff Report
A- Draft Resolution 20-04
STAFF AND COMMISSION REPORTS
ADJOURNMENT
In compliance with the Americans with Disabilities Act (ADA), anyone who is planning to attend this
teleconference meeting who is visually or hearing impaired or has any disability that needs special
assistance should call the City Clerk's Office at 408-777-3223, at least 48 hours in advance of the
meeting to arrange for assistance. In addition, upon request, in advance, by a person with a disability,
meeting agendas and writings distributed for the meeting that are public records will be made available
in the appropriate alternative format.
Any writings or documents provided to a majority of the members after publication of the agenda will
be made available for public inspection. Please contact the City Clerk’s Office in City Hall located at
10300 Torre Avenue during normal business hours.
IMPORTANT NOTICE: Please be advised that pursuant to Cupertino Municipal Code 2.08.100
written communications sent to the Cupertino City Council, Commissioners or City staff concerning a
Page 3
Housing Commission Agenda October 8, 2020
matter on the agenda are included as supplemental material to the agendized item. These written
communications are accessible to the public through the City’s website and kept in packet archives. You
are hereby admonished not to include any personal or private information in written communications to
the City that you do not wish to make public; doing so shall constitute a waiver of any privacy rights
you may have on the information provided to the City .
Members of the public are entitled to address the members concerning any item that is described in the
notice or agenda for this meeting, before or during consideration of that item. If you wish to address the
members on any other item not on the agenda, you may do so during the public comment .
Page 4
City of Cupertino
10300 Torre Avenue
Cupertino, CA 95014
(408) 777-3308
ACTION MINUTES OF THE SPECIAL MEETING OF
THE HOUSING COMMISSION HELD ON SEPTEMBER 16, 2020
CALL TO ORDER
Chair Bose opened the meeting at 9:00am.
Commissioner Parish joined the meeting at 9:05am.
ROLL CALL
Commission Members present: Sue Bose, Chair
Siva Gandikota, Commissioner
Sanjiv Kapil, Commissioner
Tessa Parish, Commissioner
Commission Members absent: Connie Cunningham, Vice Chair
Staff present: Kerri Heusler, Housing Manager
Beth Ebben, Deputy Board Clerk
APPROVAL OF MINUTES
1. Minutes of the August 13, 2020 Housing Commission meeting were approved as written.
Gandikota moved and Kapil seconded.
AYES: Bose, Gandikota, Kapil
NOES:
ABSTAIN:
ABSENT: Cunningham, Parish
VOTE:3-0-0-2
ORAL COMMUNICATIONS
Member of the public Liana Crabtree spoke about homelessness.
WRITTEN COMMUNICATIONS
None
PUBLIC HEARINGS
3. Subject: FY 2019-20 Community Development Block Grant (CDBG) Consolidated Annual Performance
and Evaluation Report (CAPER).
Recommended Action: Adopt Draft Resolution No. 20-03 to approve the FY 2019-20 CDBG CAPER
The Commission accepted a presentation from Staff member Heusler. Staff member Heusler answered
questions from Commissioners.
2
Bose moved and Parish seconded.
AYES: Bose, Gandikota, Kapil, Parish
NOES:
ABSTAIN:
ABSENT: Cunningham
VOTE:4-0-0-1
OLD BUSINESS
None
NEW BUSINESS
None
STAFF AND COMMISSION REPORTS:
Staff member Heusler provided information about the following items:
City Council actions
Upcoming City Council meetings
Emergency Assistance Funds Program
BMR Workshop- September 14, 2020
Housing Survey Subcommittee
Commissioner Gandikota reported on attendance at the August Mayor’s meeting.
ADJOURNMENT:
The meeting was adjourned at 9:55am to the next regularly scheduled Housing Commission meeting.
Respectfully submitted:
/s/Kerri Heusler
Kerri Heusler
Housing Manager
1
COMMUNITY DEVELOPMENT DEPARTMENT
CITY HALL
10 10300 TORRE AVENUE • CUPERTINO, CA 95014-3255
TELEPHONE: (408) 777-3308 • www.cupertino.org
HOUSING COMMISSION STAFF REPORT
October 8, 2020
Subject
Santa Clara County Community Plan to End Homelessness 2020-25
Recommended Action
1. Adopt draft resolution 20-04 recommending approval of the Santa Clara County
Community Plan to End Homelessness 2020-25 to City Council for final
endorsement.
Background
The Santa Clara County Community Plan to End Homelessness 2020-25 (Community
Plan) reflects the voices of over 8,000 individuals reached across the County, and
provides stakeholders with a common agenda that, if followed, will result in large
collective impact. Many of the plan strategies are items that the Housing Division
regularly advances, and some of which have been accelerated to implementation during
this dynamic, uncertain environment created by the ongoing COVID- 19 pandemic.
The Community Plan provides a county-level roadmap to address homelessness and its
root causes, with local jurisdictions tailoring the roadmap to meet local needs. On
August 25, 2020, the Board of Supervisors of Santa Clara County endorsed the
Community Plan. Endorsement of the new Community Plan provides the City with a
clear framework to keep implementing urgent strategies to address the homelessness
crisis.
Community Plan to End Homelessness in Santa Clara County (2015-2020)
Five years ago, the City Council adopted the Community Plan to End Homelessness in
Santa Clara County (2015-2020). Since the Plan’s adoption, partners worked collectively
to achieve several notable accomplishments, including:
Helping nearly 9,000 households resolve their homelessness, representing over
14,000 people.
Doubled the number of supportive housing units in Santa Clara County.
Doubled temporary housing and emergency shelter capacity.
Launched a new homelessness prevention system that now serves approximately
1,000 households annually.
Led a community-wide campaign that successfully housed more than 1,600
veterans and engaged nearly 800 private landlords in the effort.
Voters approved $950 million to develop affordable housing through the 2016
Measure A Affordable Housing Bond and Destination: HOME raised another
$100 million in private contributions to support the implementation of this
Community Plan. Destination: Home is a public-private partnership serving as
the backbone organization for collective impact strategies to end homelessness in
Santa Clara County, California.
Discussion
According to the 2019 Point-in-Time count, there are 9,706 individuals experiencing
homelessness on any given night in Santa Clara County1. The 2019 Point-in-Time count
identified 159 individuals experiencing homelessness in Cupertino. Families with
children, seniors, individuals with disabilities, veterans, youth and young adults are all
represented in the county’s diverse homeless population. More than 80% of these
individuals are unsheltered—sleeping outside, in cars, or other places not meant for
human habitation. It is expected that these numbers will increase over the coming
months as the full impact of the COVID-19 pandemic is felt.
Homelessness is the result of various social and economic systemic failures, m any of
which disproportionately impact communities of color, and are further being
exacerbated by the public health crisis caused by the spread of COVID-19. The
unprecedented challenges created by COVID-19 make a comprehensive response more
urgent for both our neighbors living outdoors, as well as for our neighbors who find
themselves on the brink of homelessness. Essential to a comprehensive response to
ending homelessness is a focus on policies and programs that address racial inequity
and aim to reverse the disproportionately high rates of people of color who are
unhoused or on the brink of homelessness. In June 2019, Santa Clara County,
Destination: Home, and other cities and non-profits, embarked on strategic planning
and an extensive community engagement process to develop a new five -year
Community Plan. The Community Plan, which is driven and adopted by the Santa
Clara County Continuum of Care (CoC) is a planning requirement placed by the United
States Department of Housing and Urban Development (HUD) on CoC funding. The
Continuum of Care (CoC) is a broad group of stakeholders dedicated to ending and
1 1 Applied Survey Research, “Santa Clara County Homeless Census & Survey Comprehensive Report 2019.” 2019.
https://www.sccgov.org/sites/osh/ContinuumofCare/ReportsandPublications/Pages/HomelessnessCensusandSurvey.aspx
preventing homelessness in Santa Clara County. During the Community Plan
development, community feedback was sought to identify successes and challenges in
the homeless system of care, and to collect innovative and inspiring ideas about how to
address homelessness generally countywide, and specifically for certain subgroups like
youth and families. Together, staff from various agencies reached over 8,000
community members by convening opportunities to engage with people with lived
experience of homelessness, subject matter experts, community members, and key
stakeholders. This work resulted in 14 strategies that fall into three focus areas:
Address the root causes of homelessness through system and policy change;
Expand homelessness prevention and housing programs to meet the need; and
Improve quality of life for unsheltered individuals and create healthy
neighborhoods for all.
Despite the substantial progress made in creating an innovative, coordinated, and more
comprehensive supportive housing system, the crisis continues to grow—nationally
and locally. Further, the challenges faced in ending homelessness are compounded by
COVID-19 and its disastrous impacts on the economy and local budgets.
City staff, together with County partners and Destination: HOME, have identified the
Community Plan as a strong tool to address the issue of homelessness throughout Santa
Clara County. Advancing the strategies in this report will require broad cross -sector
alignment and collaboration, and significant investments and social innovation.
Collaboration and innovation of this kind is best achieved through a collective impact
model that leads to a common agenda shared by all. Representatives from the County
and Destination: HOME will provide a presentation at the Housing Commission
meeting.
Next Steps
The Santa Clara Community Plan to End Homelessness 2020-25 will be brought for City
Council approval.
Prepared by: Kerri Heusler, Housing Manager
Reviewed and Approved for Submission by: Benjamin Fu, Director of Community
Development
Attachments:
A - Draft Resolution 20-04
1
RESOLUTION NO. 20-04
A RESOLUTION OF THE HOUSING COMMISSION OF THE CITY OF CUPERTINO
RECOMMENDING APPROVAL OF THE SANTA CLARA COUNTY COMMUNITY PLAN
TO END HOMELESSNESS 2020-25 TO CITY COUNCIL FOR FINAL ENDORSEMENT.
WHEREAS, nearly five years ago, the City Council adopted the Community Plan to End
Homelessness in Santa Clara County 2015-2020 (Community Plan), with partners working
collectively to, among other efforts, help households resolve their homelessness, increase the
number of supportive housing units in Santa Clara County, increase temporary housing and
emergency shelter capacity, and launch a new homelessness prevention system; and
WHEREAS, the Community Plan, which is driven by and adopted by the Santa Clara
County (County) Continuum of Care (CoC), is a planning requirement placed by the United
States Department of Housing and Urban Development on CoC funding that provides a county-
level roadmap to address homelessness and its root causes, with local jurisdictions tailoring the
roadmap to meet local needs; and
WHEREAS, despite the substantial progress made in creating an innovative, coordinated,
and more comprehensive supportive housing system, the housing crisis continues to grow
nationally and locally; in 2019 over 159 people found themselves homeless in Cupertino, and
the challenges in ending homelessness are compounded by the COVID-19 pandemic and its
impacts on the economy and local budgets; and
WHEREAS, in June 2019, the County, Destination: Home, and other cities and non-
profits, embarked on strategic planning and an extensive community engagement process to
develop a new five-year Community Plan 2020-25 (Exhibit A); and
WHEREAS, during the development of the new Community Plan, community feedback
was sought to identify successes and challenges in the homeless system of care, and to collect
innovative and inspiring ideas about how to address homelessness generally countywide, and
specifically for certain subgroups such as youth and families; and
WHEREAS, this work resulted in the development of 14 strategies that fall into three
focus areas: (1) Address the root causes of homelessness through system and policy change; (2)
Expand homelessness prevention and housing programs to meet the need; and (3) Improve
quality of life for unsheltered individuals and create healthy neighborhoods for all; and
WHEREAS, many of the Community Plan strategies are items that the City’s Housing
Department regularly advances, some of which have been newly implemented given the urgent
and ongoing COVID-19 pandemic; and
WHEREAS, the Community Plan provides stakeholders with a common agenda that, if
followed, will result in large collective impact, and endorsement of the new Community Plan
will provide the City the certainty to keep implementing urgent strategies to address the
homelessness crisis; now, therefore:
BE IT FURTHER RESOLVED that the Housing Commission of the City of Cupertino
recommends approval of the Santa Clara Community Plan to End Homelessness 2020-25 to City
Council for final endorsement.
PASSED AND ADOPTED at a regular meeting of the Housing Commission of the City of
Cupertino this 8th day of October 2020 by the following vote:
Vote Members of the Housing Commission
AYES:
NOES:
ABSENT:
ABSTAIN:
ATTEST: APPROVED:
______________
Kerri Heusler Sue Bose
Housing Manager Chair, Housing Commission
2020–20252020–2025
COMMUNITY PLAN
TO END HOMELESSNESS
SANTA CLARA COUNTYSANTA CLARA COUNTY
Acknowledgements
The Community Plan Steering Committee would like to thank the many community stakeholders,
people with lived experience of homelessness, and organizations for their participation in the
process to update the plan and their valuable input.
For a full list of organizations that participated in the process, see page 14.
Santa Clara County Community Plan to End Homelessnes: 2020–2025 | 1
Table of Contents
Introduction
Our Homelessness Crisis
Ending Homelessness in Santa Clara County
The Strategies
Strategy 1: Address the Root Causes of
Homelessness Through System and Policy Change
Strategy 2: Expand Homelessness Prevention and
Housing Programs to Meet the Need
Strategy 3: Improve Quality of Life for Unsheltered
Individuals and Create Healthy Neighborhoods for All
Thank you!
2
4
6
10
11
13
14
16
2 | Santa Clara County Community Plan to End Homelessnes: 2020–2025
Helped 8,884 households resolve their homelessness, representing 14,132 people
Doubled the number of supportive
housing units in Santa Clara County
Doubled our temporary housing
and emergency shelter capacity
Launched a new
homelessness
prevention system
that now serves
about 1,000 households annually
Led a community-wide
campaign that has successfully
housed more than 1,600 veterans
and engaged nearly 800 private landlords
in the effort
Voters approved $950 million to develop
affordable housing through the 2016 Measure A
Affordable Housing Bond and raised another
$100 million in private contributions to support
the implementation of the community plan
Supportive Housing System Progress 2015-2019
Thanks to the collective efforts of partners throughout the community,
over the past five years, we have done the following:
In 2015, the community came together to create a roadmap for ending homelessness in Santa
Clara County. This plan— which was centered around a collective impact response and the
proven Housing First model—set an ambitious goal to create 6,000 new housing opportunities
and identified innovative strategies and programs for reducing homelessness.
Introduction
Introduction
Santa Clara County Community Plan to End Homelessnes: 2020–2025 | 3
Introduction
Despite our progress creating a supportive housing system that assists thousands of homeless
individuals and families each year, the crisis continues to grow. The systemic factors driving
homelessness in our community— from the failed policies at the local, state, and national level
to the extreme lack of housing options that are affordable for low-income residents—remain
stronger than ever and are pushing more of our neighbors onto the streets every day.
These challenges have been compounded by the novel coronavirus (COVID-19) pandemic that
arrived in our community as this plan was in development, making implementation of many of
these strategies even more urgent. This public health crisis has ground our local economy to a halt,
leaving many more households on the brink of homelessness due to job loss, lack of childcare,
and economic uncertainty. The pandemic has also required a massive and immediate response
by our crisis response system to quickly ramp up shelter capacity, increase access to hygiene
services for people living outside, and protect those people experiencing homelessness who
are particularly vulnerable. As a result, as this plan goes into effect, we anticipate there will be
many more people experiencing or at risk of homelessness who will need immediate support,
which will require our community to continue to be flexible and innovative in our responses to
homelessness.
To truly end homelessness in Santa Clara County, we must summon the collective will and
resources to not only respond to the current crisis and scale our successful housing strategies,
but also address and eliminate the root causes of homelessness in our community.
Community Plan Steering Committee Members
Ky Le, Co-Chair
Jennifer Loving, Co-Chair
Jan Bernstein Chargin
Louis Chicoine
Erin Connor
Katherine Harasz
Miguel Marquez
Jacky Morales-Ferrand
Joel John Roberts
Claudine Sipili
Leland Wilcox
1 Applied Survey Research, “Santa Clara County Homeless Census & Survey Comprehensive Report 2019.” 2019.
https://www.sccgov.org/sites/osh/ContinuumofCare/ReportsandPublications/Pages/HomelessnessCensusandSurvey.aspx
2 Public Policy Institute of California, “Income Inequality in California.” 2020. https://www.ppic.org/publication/income-inequality-in-california/
3 Bay Area Equity Atlas, “Earned income growth for full-time wage and salary workers: Santa Clara County, CA, 2000–2015.”
https://bayareaequityatlas.org/indicators/income-growth#/?geo=04000000000006085
4 | Santa Clara County Community Plan to End Homelessnes: 2020–2025
Our Homelessness Crisis
According to the 2019 Point-in-Time count, there are 9,706 individuals experiencing homelessness
on any given night in Santa Clara County.1 Families with children, seniors, individuals with
disabilities, veterans, youth and young adults are all represented in the county’s diverse homeless
population. More than 80% of these individuals are unsheltered—sleeping outside, in cars, or
other places not meant for human habitation. We expect that these numbers will increase over
the coming months as the full impact of the COVID-19 pandemic is felt.
The gap between the rich and the poor in our community, combined with the lack of housing
development particularly at the lowest income levels, is fueling the homelessness crisis. According
to the Public Policy Institute of California, families at the highest income levels in the Bay Area
(the 90th percentile) have more than 12 times the income of families at the bottom (the 10th
percentile).2 Those at the bottom rung of the economic ladder have also not shared in the
region’s significant economic growth. Between 2000 and 2015 in Santa Clara County, workers
with earnings in the 10th percentile saw their income decline by 12%.3
This income inequality has been further exacerbated by the economic slowdown caused by the
COVID-19 pandemic as many low-income households living paycheck-to-paycheck struggle to
make rent and pay for other basic needs.
Our Homelessness Crisis
-20%
-10%
0%
10%
20%
-12%-10%
2%
10%12%
10th
percentile
0 to Extremely Low-Income Threshold
0 to 50% of AMI
0 to 80% of AMI
0 to 100% of AMI
20th
percentile 50th
percentile 80th
percentile 90th
percentile
Earned income growth for full-time wage and salary workers
Santa Clara County, CA: 2000-2015
Affordable & Available Rental Homes “Per 100 Renter Households”
San Jose Metropolitan Area: 2018
0 20 40 60 80 100
34
8046
94
Black/African Americans
0%
5%
10%
15%
20%16.9%
2.5%
Homeless
Population
General
PopulationBlack/African AmericansAmerican Indian/Alaskan Natives
<1%American Indian/ Native AlaskansHomeless
Population
General
Population
0%1%2%3%4%5%6%7%8%7.4%Hispanic/LatinxHispanic/Latinx
0%
10%
20%
30%
40%
50%
Homeless
Population
General
Population
43.7%
27%
4 National Low-Income Housing Coalition, “The Gap: A Shortage of Affordable Homes.” 2020.
https://reports.nlihc.org/sites/default/files/gap/Gap-Report_2020.pdf
Santa Clara County Community Plan to End Homelessnes: 2020–2025 | 5
Our Homelessness Crisis
In addition, longstanding and structural racial inequities continue to affect who becomes homeless
in our community. A recent report commissioned by Destination: Home found that people of
color are dramatically more likely than their white counterparts to become homeless in Santa
Clara County, and that poverty alone cannot explain disparities in homelessness. For example:
While the brunt of this crisis is borne by our unhoused neighbors, we know its impacts are felt
much more broadly. Our neighborhoods, first responders, businesses, and environment are also
suffering the consequences of our region’s severe homelessness crisis.
Even worse, the problem continues to grow as more people are slipping into homelessness
than ever before—the result of growing income inequality, gentrification and displacement,
rising housing costs, an extreme housing shortage, and a lack of sufficient safety net services to
adequately care for the most vulnerable in our community. In fact, for every homeless family or
individual we connect to housing, between two and three more are experiencing homelessness
for the very first time.
If this trend continues, in addition to the nearly 10,000 individuals currently experiencing
homelessness, another 20,000 are at-risk of falling into homelessness over the next five years—far
more than our supportive housing system currently has the capacity to serve.
-20%-10%0%10%20%-12%-10%2%10%12%10th
percentile
0 to Extremely Low-Income Threshold
0 to 50% of AMI
0 to 80% of AMI
0 to 100% of AMI
20th
percentile 50th
percentile 80th
percentile 90th
percentileEarned income growth for full-time wage and salary workers Santa Clara County, CA: 2000-2015
Affordable & Available Rental Homes “Per 100 Renter Households”
San Jose Metropolitan Area: 2018
0 20 40 60 80 100
34
8046
94
Black/African Americans
0%
5%
10%
15%
20%16.9%
2.5%
Homeless
Population
General
PopulationBlack/African AmericansAmerican Indian/Alaskan Natives
<1%American Indian/ Native AlaskansHomeless
Population
General
Population
0%1%2%3%4%5%6%7%8%7.4%Hispanic/LatinxHispanic/Latinx
0%
10%
20%
30%
40%
50%
Homeless
Population
General
Population
43.7%
27%
-20%
-10%0%10%20%-12%-10%2%10%12%
10th
percentile
0 to Extremely Low-Income Threshold
0 to 50% of AMI
0 to 80% of AMI
0 to 100% of AMI
20th
percentile 50th
percentile 80th
percentile 90th
percentile
Earned income growth for full-time wage and salary workers Santa Clara County, CA: 2000-2015
Affordable & Available Rental Homes “Per 100 Renter Households”
San Jose Metropolitan Area: 2018
0 20 40 60 80 100
34
8046
94
Black/African Americans
0%
5%
10%
15%
20%16.9%
2.5%
Homeless
Population
General
PopulationBlack/African AmericansAmerican Indian/Alaskan Natives
<1%American Indian/ Native AlaskansHomeless
Population
General
Population
0%1%2%3%4%5%6%7%8%7.4%Hispanic/LatinxHispanic/Latinx
0%
10%
20%
30%
40%
50%
Homeless
Population
General
Population
43.7%
27%
Compounding the impacts of this inequality is the fact that housing costs are higher than ever
and housing that is affordable to the lowest-income families is not being produced. In fact, the
National Low-Income Housing Coalition’s most recent report, The Gap: A Shortage of Affordable
Homes, found that in 2018 there were only 34 affordable and available units for every 100
extremely low-income renter households in the San Jose metro area.4
6 | Ending Homelessness
Ending Homelessness in Santa Clara County
Photo of Villas on the Park. Courtesy of Dahlin Group Architecture Planning and Mark Davidson Photography
Santa Clara County Community Plan to End Homelessnes: 2020–2025 | 7
Solving this crisis is one of the great moral challenges facing us. It will require tremen-
dous effort, new partnerships, and even bolder strategies—and it will require the entire
community to be a part of the solution.
We must take immediate actions that can improve the quality of life for the huge number
of unsheltered residents in our community. We must increase shelter capacity and increase
interim housing options, and we must expand services to meet their basic health and
safety needs.
We need to significantly scale our housing development and programs to meet the
growing need in our community. This includes building many thousands more supportive
housing units, expanding our homelessness prevention strategies, and enhancing the
way our supportive housing system serves those in need.
Most importantly, we will never end homelessness in our community if we do not attack
the systemic root causes that continually push more of our neighbors into homelessness.
As a result, we must address inequitable land use and housing policy to allow every
jurisdiction to achieve their Regional Housing Needs Allocation goals for very low and
extremely low-income housing production. We must ensure every resident who is able to
work can access living wage employment and we must reverse decades-long structural
inequities that have driven people of color and other vulnerable residents onto the streets.
None of this will be easy or cheap. In fact, just meeting the affordable housing needs
of our community would require several billion dollars. But we cannot accept a future
in which thousands of our neighbors are forced to live outside. Every member of our
community deserves a safe and stable home—and it is our collective responsibility to
make this vision a reality.
Ending Homelessness
in Santa Clara County
As we implement the strategies in this plan, we will raise
the voices of people with lived experience and share power
with our unhoused and recently-housed neighbors. We will
focus on policies and programs that reduce racial inequity,
in an effort to reverse the disproportionately high rates of
people of color who are unhoused.
Ending Homelessness in Santa Clara County
8 | Santa Clara County Community Plan to End Homelessnes: 2020–2025
Our Plan
The 2020–2025 Community Plan to End Homelessness will serve as our
roadmap for ending homelessness in Santa Clara County and is organized
around three main strategies:
Our Plan
The strategies included in this plan are grounded in evidence-based practices, lessons learned
over the past five years, and robust conversation and input from more than 8,000 members of
our community; including people with lived experience of homelessness, subject matter experts,
key stakeholders, and community members.
In addition, this plan sets aggressive targets designed to reverse the current growth in home-
lessness we are experiencing and bring us one step closer to our collective goal of eliminating
homelessness in our community.
Address the root causes of homelessness through system and policy change
Expand homelessness prevention and housing programs to meet the need
Improve quality of life for unsheltered individuals and create healthy neighborhoods for all
STRATEGY 1 STRATEGY 2 STRATEGY 3
Santa Clara County Community Plan to End Homelessnes: 2020–2025 | 9
Our Plan
Our Targets
*The reduction in annual inflow target was based on annual inflow prior to the COVID-19 pandemic.
This target will be reevaluated once the longer term impacts of COVID-19 are known.
By 2025, we will:
Achieve a 30% reduction in annual
inflow of people becoming homeless*
Expand the Homelessness Prevention System
and other early interventions to serve 2,500 people per year
House 20,000 people through
the supportive housing system
Double temporary housing and shelter capacity to
reduce the number of people sleeping outside
Address the racial inequities present among
unhoused people and families and track progress toward
reducing disparities
10 | Santa Clara County Community Plan to End Homelessnes: 2020–2025
Reaching these ambitious goals will require a
collaborative community response based on proven,
evidence-based strategies to end homelessness as well
as innovative approaches that maximize the resources
available.
The strategies are organized under three areas of focus
that make up the basic framework for the plan.
The Strategies
The Strategies
To end homelessness in our community, we must address its root causes. This plan sets a five-year
goal of reducing new unhoused individuals and families in a given year by 30%. The strategies below
are targeted to address the entrenched economic and societal causes of homelessness through
transformational systemic and policy change. The system we live in has created social, economic,
and racial disparities and it will take monumental shifts in policies and priorities to make effective
change. While eliminating these disparities across our community will take more than the five years
covered by this plan, we can make substantial progress towards this important goal by implementing
the strategies below.
Santa Clara County Community Plan to End Homelessnes: 2020–2025 | 11
The Strategies
STRATEGY 1
Address the Root Causes of Homelessness
Through System and Policy Change
Ensure that people accessing safety net services have
the support they need to obtain and maintain housing.
Ensure that people involved in the criminal
justice system do not become homeless.
1
2
Adopt housing screening and
referral processes for individuals
and families accessing safety
net services.
Support households with
incarcerated family members to
prevent homelessness.
Expand housing resources available to
Medi-Cal recipients accessing services in
the Specialty Mental Health System.
Expand housing
programs for families
involved in the child
welfare system.
Expand existing and develop new housing and workforce development
programs to successfully reintegrate people leaving probation, parole,
jails, and prisons into the community.
Advocate for the state and the federal
government to increase funding and
access to safety net services.
Expand and diversify housing
programs for foster youth to meet
their long-term housing needs, so no
foster youth become homeless.
A
A
D
B
B
E
C
12 | Santa Clara County Community Plan to End Homelessnes: 2020–2025
Create the conditions to develop enough affordable
housing to meet the need in our community.
Protect residents from evictions, displacement,
and housing discrimination.
Ensure all residents who are able to work
have access to living wage employment.
Expand public and private sector support
for ending and preventing homelessness.
3
4
5
6
Work with cities to change local
land use and housing policy to allow
for development of more affordable
housing and help reverse housing
disparities that have negatively
impacted people of color.
Adopt and
implement
new fair
housing plans
for the region.
Support efforts
to increase the
minimum wage
to a living wage in
Santa Clara County.
Increase community
engagement and
support for affordable
and supportive housing
development throughout
the county.
Advocate for
flexible funding
that can speed
up and create
more affordable
housing.
Identify
underutilized land
across the county to
be used for dense
affordable housing
development.
Strengthen local rent
control and tenant
protections.
Partner with corporations
to create living wage job
opportunities for people
who are unhoused or at
risk of homelessness.
Provide leadership
opportunities for people
with lived experience of
homelessness to shape how
we address homelessness in
our community.
Prioritize development
of housing for extremely
low-income individuals
and families making 30%
of Area Median Income or
less and set joint targets.
Provide legal assistance to ensure that
individuals and families most severely
impacted by the lack of affordable
housing, namely people of color, have
equal access to housing.
Provide training, internships,
and mentorships to help
people who are unhoused or at
risk of homelessness to obtain
access to living wage jobs.
Create a county-wide education campaign that increases
awareness of the causes and impacts of homelessness and
ongoing efforts to end homelessness.
Create a fund to
preserve both
naturally affordable
and income-restricted
affordable housing.
Invest in social
enterprises that train
and employ people who
are unhoused or at risk
of homelessness.
A
A
A
A
DB
B
B
B
C
C
C
C
D
D
STRATEGY 1 Address the Root Causes of Homelessness Through System and Policy Change
(Continued)
The Strategies
Santa Clara County Community Plan to End Homelessnes: 2020–2025 | 13
While Strategy 1 aims to close the gaps in our social safety net and address the other systemic
causes of homelessness, we know that there will be some people over the next five years who will
still become unhoused due to a severe shortage of affordable and accessible housing. To end
homelessness, we will need to continue to build capacity to provide a broad array of housing and
services over the next five years.
The Strategies
STRATEGY 2
Expand Homelessness Prevention and
Housing Programs to Meet the Need
Increase the capacity of supportive housing
programs for people experiencing homelessness. 1
Expand the supportive housing system to provide housing
and services to help 20,000 unhoused people secure stable,
permanent housing. Expansion would target the following:
• 7,000 people housed in Permanent Supportive Housing
programs that provide long-term support.
• 10,000 people housed through Rapid Rehousing
programs that provide short- and medium-term support.
• 3,000 people housed through Housing Problem Solving
and other short-term or one-time assistance.
Develop programs tailored to the
needs of specific populations of people
experiencing homelessness, including:
• Youth and young adults
• Older adults (55+) and seniors
• Families with children
• Adults (ages 25 to 54) without children
A B
Provide a broad range of supports
to prevent homelessness.2
Expand the Homelessness Prevention System to prevent
homelessness for an additional 7,000 households who are at risk
by providing targeted financial assistance and supportive services.
Provide targeted financial resources to prevent
homelessness and eviction for severely rent-
burdened residents living in existing affordable units.
A B
Create a state-of-the-art
supportive housing system.3
Center the voices of people
who have lived experience
of homelessness, especially
people of color, in the
policy and program design
decisions of the supportive
housing system.
Increase access
to supportive
housing programs
for people of color
by addressing
racial bias in our
system.
Invest in professional
development and
competitive pay to
attract and retain
a highly qualified
workforce of homeless
service provider staff.
Incentivize hiring of
people who have
lived experience of
homelessness to reflect
the client population—
especially people of color
and LGBTQI+ persons.
A DBC
14 | Santa Clara County Community Plan to End Homelessnes: 2020–2025
The first two strategies of the plan seek to end and prevent homelessness for as many people as possible
over the next five years. However, the reality is that many people will remain unhoused due to an extreme
housing crisis and increasing income inequality. To address this immediate crisis in our community and
ensure healthy neighborhoods for all, we must begin by doubling our temporary housing and shelter
capacity to serve 2,000 additional households each night and increase investment in health, safety and other
basic services to better meet the needs of people living in unsheltered conditions and build connections to
housing programs and safety net services offered throughout the county.
STRATEGY 3
Improve Quality of Life for Unsheltered Individuals
and Create Healthy Neighborhoods for All
Double the number of year-round temporary housing beds and offer a
variety of welcoming temporary housing options throughout the county.1
Build new partnerships to host emergency
shelter, safe places to park and access services,
and sanctioned encampments that are not swept
and include hygiene and supportive services.
Ensure that all families with children under 18
years old who are unhoused have access to
emergency shelter or temporary housing.
Provide opportunities
for people who have
lived experience of
homelessness to provide
peer-to-peer support.
Reduce barriers to shelter such as allowing
for pets, storage of personal items,
greater privacy, longer stays, and provide
higher levels of safety for residents.
Provide more public services in
neighborhoods hosting emergency
shelter or temporary housing programs.
Expand hours at
new and existing
shelters to remain
open during the day.
Increase the number of
street outreach staff and
case managers working
in encampments.
A
D
D
B
E
C
C
Increase street outreach, hygiene services, and transportation
options to match the needs of unsheltered residents. 2
Increase access to basic
hygiene resources,
including bathrooms,
showers, and laundry
Increase the number of free
public transit passes and
other transportation options
for people who are unhoused
to access services.
A B
Increase mental health and
substance use services.3
Increase the number of mobile
crisis teams with clinical staff,
and expand their hours, to
support individuals experiencing
severe mental health and
substance use crises.
Develop a plan to
eliminate service access
and treatment gaps
for unsheltered people
struggling with chronic
and severe mental illness.
Increase the number
of beds available for
substance use treatment
and provide the follow-up
supportive services needed
to prevent relapses.
Increase access to
mental health treat-
ment for people
who are unhoused
and struggling with
mental illness.
A DBC
The Strategies
• Share data across safety net, criminal justice, and housing
systems to better predict and target households who are
experiencing homelessness or at risk of homelessness.
• Better utilize data collected in the homeless system of care
and across County departments to know what is working
well, what programs need improvement, and to identify
inequities in the system.
• Provide demographic data, including race and ethnicity,
in all reports on homelessness to highlight and address
inequities.
• Create accessible dashboards that show our progress and
hold our systems accountable.
• Provide trauma-informed care and racial equity/anti-racism
training to all staff working with people experiencing
homelessness.
• Increase access to services, including providing system
navigation resources and training to all staff working with
people experiencing homelessness.
• Align racial equity work in the homelessness sector with
other racial equity initiatives in Santa Clara County.
• Expand partnerships with corporations, philanthropic
institutions, and individual donors to secure private funding
to reduce and prevent homelessness.
• Align and coordinate with other community efforts to
address homelessness, such as the Homelessness Task
Force.
Process Improvements Across Strategies 1, 2, and 3
Throughout our work, we must continue to expand coordination between systems, increase the use of data
to improve programs, and increase training opportunities for all partners, including:
Santa Clara County Community Plan to End Homelessnes: 2020–2025 | 15
The Strategies
STRATEGY 3 Improve Quality of Life for Unsheltered Individuals and Create Healthy
Neighborhoods for All (Continued)
Engage a cross-section of community partners
to address the needs of unsheltered residents.
Ensure that community spaces are safe and
welcoming for housed and unhoused residents.
4
5
Increase outreach to
city and County staff
and business and
neighborhood associations
about available resources
to assist people who are
unhoused.
Partner with new private sector, community-based,
and faith-based organizations to create safe and
welcoming community spaces in every community for
unhoused people to access services during the day.
Engage the private
sector to contribute
funding to support
health and safety
services and shelter
for people who are
unhoused.
Work with community organizations, cities, County agencies,
and neighborhood associations to ensure that public spaces
such as parks, libraries, and community centers remain clean,
well-maintained, and welcoming to all.
Increase coordination
between agencies
engaging people living
in encampments to
ensure consistent and
humane approaches to
encampment resolution.
Create a referral system
where unhoused
residents can access
information and services,
such as available
temporary housing and
homeless services.
A
A
B
B
C D
16 | Santa Clara County Community Plan to End Homelessnes: 2020–2025
Thank You!
The Community Plan Steering Committee would like to thank the following agencies and staff
who participated in the Community Plan Work Group to gather community input and update
the community plan:
The Steering Committee and Work Group would like to thank the many people who are currently
or formerly unhoused who shared their input and experiences to inform the community plan,
including the following:
The Steering Committee and Work Group would like to thank the following community stake-
holders, agencies, and organizations for participating in the process:
• County of Santa Clara: Jackie MacLean, Hilary
Barroga, Kathryn Kaminski, Hilary Armstrong
• City of San José: Sarah Zárate, Ragan Henninger
• Destination: Home: Ray Bramson, David Low
• City of Morgan Hill: Rebecca Garcia
• City of Mountain View: Wayne Chen
• LifeMoves: Bruce Ives
• Sacred Heart Community Service: Erin Stanton
• Community Solutions: Erin O’Brien
• Lived Experience Advisory Board
• Sacred Heart’s Survivors of the Streets
• HomeFirst Sunnyvale Shelter’s Client Collaborative
• Clients/residents from Hope’s Corner, Bill Wilson
Center, New Haven Inn, and Second Street Studios
• Abode Services
• Alta Vista High School
• Amigos de Guadalupe
• Anthem Blue Cross
• Bill Wilson Center
• Bitfocus
• Catholic Charities of Santa Clara County
• Charities Housing
• Cisco
• Cities Association of Santa Clara County
• City Team
• City of Cupertino
• City of Morgan Hill
• City of Mountain View
• City of Palo Alto
• City of San José
• City of Milpitas
• City of Santa Clara
• Community Services Agency
• Community Solutions
• County of Santa Clara:
o Behavioral Health Services
o Office of the District Attorney
o Probation Department
o Public Defender Office
o Public Health Department
o Reentry Services
o Santa Clara Valley Medical Center
o Social Services Agency
o Office of Supportive Housing
o Office of Equity and Social Justice
o Offices of Supervisors Cindy Chavez, Dave
Cortese, Susan Ellenberg, Joe Simitian, and
Mike Wasserman
o Valley Homeless Healthcare Program
• David and Lucile Packard Foundation
• Destination: Home
• Dependency Advocacy Center
Thank You!
Santa Clara County Community Plan to End Homelessnes: 2020–2025 | 17
• Downtown Business Association
• Downtown Streets Team
• EAH Housing
• East Side Union High School District
• Family Supportive Housing
• First Community Housing
• Gilroy Compassion Center
• HomeFirst
• Housing Trust Silicon Valley
• Humane Society of Silicon Valley
• Hunger at Home
• Kaiser Permanente
• Kids in Common
• Law Foundation of Silicon Valley
• LifeMoves
• LinkedIn
• Los Altos Community Foundation
• Mental Health Systems
• Next Door Solutions
• On Lok
• PATH
• Razing the Bar
• Resources for Community Development
• Santa Clara County City Managers Association
• Santa Clara County Housing Authority
• Santa Clara County Office of Education
• Santa Clara County Domestic Violence Advocacy
Consortium
• Santa Clara Family Health Plan
• Sacred Heart Community Service
• Salvation Army
• Silicon Valley Community Foundation
• Silicon Valley Council of Nonprofits
• Silicon Valley at Home
• Silicon Valley Independent Living Center
• Silicon Valley Organization
• South Bay Coalition to End Human Trafficking
• Spectrum Equity
• St. Joseph Family Center
• Sunnyvale Community Services
• The Health Trust
• United Way Bay Area
• U.S. Department of Veterans Affairs
• West Valley Community Services
• YWCA of Silicon Valley
Thank You!