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ReportsLibrary Commission 02/05/20 Item #11 Library Commission 02/05/20 Item #11 Cupertino Community Library Report Page 1 of 11 Library Commission 02/05/20 Item #11 CUPERTINO LIBRARY JANUARY 2020 CUPERTINO LIBRARY MONTHLY REPORT — JANUARY 2020 Our Cupertino Library monthly report highlights the diverse collections, programs, and outreach our staff provide to our Cupertino community. For more information, please contact me at 408.446.1677 or at cvaresio@sccl.org Clare Varesio, Community Librarian DID YOU KNOW? Cupertino Library has a new reservable meeting room! The Children's Small Study Room, for children up to 8th grade, is available to groups of 2- 4 people; adults may use the room weekdays before 2:00 pm. Learn more, and reserve the room, online at https://sccld.org/book-a-room/. DECEMBER 2019 CIRCULATION STATISTICS 2019 2018 NEW PATRONS 560 11,471 VISITORS 70,515 70,500 PASSPORT APPLICATIONS ACCEPTED 192 183 MEETING ROOM BOOKINGS 135 31 ADULT & TEEN CIRCULATION 89,810 89,750 CHILDREN'S CIRCULATION 132,242 124,841 OVERDRIVE EBOOK CIRCULATION 15,334 9,980 TOTAL CIRCULATION 222,052 214,591 Happy birthday Think Tank! Cupertino Library's medium-sized meeting room has now been in use for one year, with 1,300 total bookings. Page 2 of 11 Library Commission 02/05/20 Item #11 CUPERTINO LIBRARY JANUARY 2020 LIBRARY NEWS Cupertino Library welcomes new protective services officers Greg Tuck and Omar Omar, who will be helping to ensure that our library continues to be safe and welcoming for all of our patrons. We also congratulate library pages Ela, Sooyeon, Radhika and Tomasita, and welcome back former page Aurea, who will begin work in our new library circulation aide positions in February. JANUARY 2020 PROGRAM HIGHLIGHTS i�1y�1��1]1Gi ADULT PROGRAMS 23 16 TEEN PROGRAMS 8 3 PRESCHOOL PROGRAMS 19 19 SCHOOL AGE PROGRAMS 22 20 TOTAL LIBRARY PROGRAMS 72 58 ADULT PROGRAM ATTENDANCE 928 716 TEEN PROGRAM ATTENDANCE 162 39 PRESCHOOL PROGRAM ATTENDANCE 858 1,011 SCHOOL AGE PROGRAM ATTENDANCE 803 913 TOTAL PROGRAM ATTENDANCE 2,751 2,679 CHILDREN'S PROGRAMS M With a new year upon us, families flocked to the Cupertino Library for multiple craft programs. We launched our new series of children's origami programs and celebrated Lunar New Year with origami mice and rats. Kids started the year by learning how to make light up paper circuit cards and relaxing with our calming sensory slime program. Many thanks to the Friends of the Cupertino Library for supporting these programs! 2 Page 3 of 11 Library Commission 02/05/20 Item #11 CUPERTINO LIBRARY JANUARY 2020 ADULT & TEEN PROGRAMS January was a busy month for adults and teens at the library. We held the first iPhone and Android phone essentials workshops for seniors; this series will continue through May 2020. We also began a series of Wireless Thursday drop -in sessions to help patrons use our e- resources more effectively. A large crowd of over 100 attendees celebrated Lunar New Year with Firebird Youth Chinese Orchestra's performance, and we finished off the month with San Francisco Shakespeare Festival's performance of Macbeth. Teens participated in a Teen Entrepreneurship Challenge, with Team Fetch taking home the top prize. JANUARY 2020 LIBRARY OUTREACH 2020 2019 OUTREACH EVENTS 9 13 OUTREACH ATTENDANCE 123 676 TOTAL VOLUNTEER HOURS 776 828 Cupertino Library welcomed the 2020 Library 2 Library Bicycle Loop Tour on Saturday, January 18, providing refreshments and library information to participants. Library staff visited schools and senior facilities, as well as the Creekside Farmers' Market with our Go Go Biblio. As we move into spring, look for our Go Go Biblio out on the road in Cupertino! Page 4 of 11 Library Commission 02/05/20 Item #11 CUPERTINO LIBRARY JANUARY 2020 We thank the Friends of the Cupertino Library and the Cupertino Library Foundation for their generous support of our library events and programs! To view all upcoming events, visit https: //sccld. org/location/cupertino-library-events/. MONDAY, February 3, 10:30 am, Community Hall - Family Music Concert with Asheba MONDAY, February 3, 6:30 pm, Library Story Room - Silicon Valley Reads Film: Mission Blue WEDNESDAY, February 5, 7:00 pm, Community Hall - Feng Shui for the Year of the Rat THURSDAY, February 6, 4:00 pm, Library Story Room - Origami for Kids in Grades K-8 WEDNESDAY, February 12, 7:00 pm, Library Story Room - Flexprep: Unprecedented Changes to the ACT * THURSDAY, February 13, 1:00 pm, Library Think Tank - Wireless Thursday: Drop in Help with Library E- Resources FRIDAY, February 14, 6:30 pm, Library Story Room - Family Valentine's Day Craft SATURDAY, February 15, 4:00 pm, Library Story Room - Art in the Afternoon * WEDNESDAY, February 19, 7:00 pm, Library Story Room -Silicon Valley Reads: Paving the Way THURSDAY, February 20, 7:00 pm, Library Story Room - Adult Book Discussion Reads The Night Tiger FRIDAY, February 21, 1 1:00 am, Library Parents' Corner - Bilingual Mandarin/English Storytime MONDAY, February 24, 6:30 pm, Library Story Room - Silicon Valley Reads Film: On the Basis of Sex THURSDAY, February 27, 7:00 pm, Library Story Room - Silicon Valley Reads: The Tenth Muse Author Catherine Chung * Registration Required DON'T FORGET! Friends of the Cupertino Library Used Book Sale Saturday, February 8 & Sunday, February 9 FOLLOW THE LIBRARY! Cupertino Library Facebook - https://www.facebook.com/CupertinoLibrary santa Clara county SCCLD Newsletter- https://sccld.org/newsroom/ librarydistricr Page 5 of 11 Library Commission 02/05/20 Item #11 Library Commission 02/05/20 Item #11 Santa Clara County Library Report Page 6 of 11 1SraMtffitfarQ 120 Item #11 County i b ra rydistrict February 2020 Commission Report Nancy Howe, County Librarian Reflections by Nancy Howe, County Librarian It has been my privilege and honor to serve as County Librarian since 2012, and to work for the Santa Clara County Library District for over 25 years. There is a quote attributed to Confucius, "Do what you love and you'll never work a day in your life". That has been true for me as the past 25 years have flown by and it comes with mixed emotions to announce that I will be retiring on March 27, 2020 and my last day in the Library will be February 28th. When I first started as County Librarian in 2012, there were several major crises brewing. The special tax which accounted for approximately 20% of our revenue was set to expire and we had implemented an unpopular and confusing non-resident card fee. Working together, we are now in a much better place. The special tax has been renewed until 2033, we are fiscally sound with reserves for economic uncertainty, and our library services are free to all. SCCLD is busier than ever, open 7 days/week, welcomes new patrons every day, launched a brand new website, and is an essential part of our diverse community. Our strategic vision during these years can be summarized simply: acquire resident patrons, retain satisfied patrons. A great library balances both. We have succeeded in raising the percent of residents with active library cards from 50% to 72% and a whopping 97% of visitors find our staff friendly and welcoming. It has been a sustained commitment and has taken intentional decisions and actions on the part of every single staff member with the support of our Library Commissioners to make this happen. It is a success that we create and share together. For over 100 years, the County Library District has strived to eliminate barriers for every resident and patron, especially our children and vulnerable populations. I am proud and grateful to have been a part of that journey. Thank you for your ongoing support, guidance and dedication to the Library. Serving the unincorporated areas of Santa Clara County and the cities of Campbell I Cupertino I Gilroy I Los Altos I Los Altos Hills I Milpitas I Monte Sereno Morgan Hill I Saratoga Page 7 of 11 l LSIntffitsf arla120 Item #11 county i b ra rydistrict Listening to our Patrons r L. 1, i• Y i s } ;INhe } ti AM rfr1kh, . yv In 2019, SCCLD conducted its triennial Patron Satisfaction Survey. The results are in incorporating input from nearly 7,000 patrons about their experiences with many different aspects of library operations. We are happy to report that the large majority of those questioned (97%) responded that Account and Reference staff were friendly and approachable. A significant majority (85%) went on to say that they would be highly likely to recommend the Library to their friends and family. The survey results have been broken down for all eight of our libraries and the Bookmobile, and we will use the results, feedback, and recommendations to help us further improve our patron experience. Chris Brown, Deputy County Librarian, will be visiting each of the Commissions in February or March to share with you the highlights from the survey. In addition, each Community Librarian has received a databook with the detailed results and open-ended comments related to their individual library. Discovering the New SCCLD Website The new website is live and the patron response has been very positive. This is an entirely new platform, navigation and includes brand new features. Allison Lew, Library Service Manager for Virtual Library, Public Technology and Cataloging, will be visiting each Library Commission in the months of February and March to share the highlights and give you a personalized tour of the website. She and Chris Brown will alternate at each Commission meeting so you are able to receive an update on the Patron Satisfaction Survey �u Santa daa ■ library- Event tt!�ht FENG SHUI for the I YEAR OF THE RAT `�� Ret-d FOSSRW maseer, Mk. YL; Will rR^NEE . ) one month and an introduction to the new website the alternate month. Serving the unincorporated areas of Santa Clara County and the cities of Campbell I Cupertino I Gilroy I Los Altos I Los Altos Hills I Milpitas I Monte Sereno Morgan Hill I Saratoga Page 8 of 11 l4Sr tffitfaI Q 120 Item #11 county i b ra rydistrict SCCLD is Helping Patrons Get Ready for Tax Season SCCLD is teaming up with VITA and AARP to assist patrons prepare their returns. Three of our libraries are offering free assistance for low and moderate -income individuals. This service is made possible thanks to the generous volunteers from the AARP and the Volunteer Income Tax Assistance program (VITA), who are certified by the IRS to advise about tax matters. Below is a list of locations offering free tax help sessions. Campbell • Services provided by AARPvolunteers on three Saturdays (2/22, 3/7, and 4/4), with three separate sessions (10 am, 1 pm, and 3 pm). Online registration AND completion of intake booklet is required. Cupertino VITA volunteers will be available every Sunday from 3/1 to 3/29 from 1:30 — 5 pm. Drop -in only. Milpitas • VITA volunteers will be available Saturdays from 2/8 to 4/11 from 10:30 am - 1:30 pm. Sign-up sheets will be posted at 9 am each day. Informed Voting in 2020 Milpitas Library will serve as a polling site with all SCCLD libraries providing ballot information to help you vote. With the March 3 California Presidential Primary around the corner, the Library is partnering with the County Registrar of Voters (ROV) to make it easier for patrons to be prepared and vote. The League of Women Voters of California's Easy Voter Guides (available in multiple languages) and voter registration forms are available in our libraries and on the voting resources available page on our website. This year, the County is moving away from precinct -based elections, but will still offer a limited number of polling locations for those who wish to vote in person. Milpitas Library is one such official voting site. ROV will be mailing out vote by mail ballots starting on February 3. Voters can either fill out and mail back their ballots, no postage needed, or carry them in to official voting or drop-off sites. All SCCLD libraries will be designated as 24-hour ballot drop-off sites. Serving the unincorporated areas of Santa Clara County and the cities of Campbell I Cupertino I Gilroy I Los Altos I Los Altos Hills I Milpitas I Monte Sereno Morgan Hill I Saratoga Page 9 of 11 14Sr tffitfaI Q 120 Item #11 county i b ra rydistrict SILICON VALLEY READS Silicon Valley Reads 2020 ,#VWA IVIP10% Kill to—* IT HAPPEN Silicon Valley Reads is in full swing in February. Below is a list of some of the highlight events at each of our libraries. Please visit SiliconValleyReads.org or our website at sccld.org/svr for a complete list of scheduled events. CAMPBELL LIBRARY Lumos: Magical Circuit Wants — STEM for Mothers and Daughters Sun, Feb 2 @ 2-4pm Catherine Chung, Author of The Tenth Muse Sun, Feb 23 @ 2pm Life and Times of Rosie the Riveter -Film Wed, Mar 4 @ 7pm CUPERTINO LIBRARY Paving the Way: Women's Struggles for Political Equity in California Wed, Feb 19 @ 7pm Catherine Chung, Author of The Tenth Muse Thur, Feb 27 @ 7pm Learning from the Lemonade Stand- Children grades 3 and up Sat, Mar 7 @ 3pm GILROY LIBRARY The Life of Georgia O'Keeffe Sat, Feb 15 @ 11 am Lumos: Magical Circuit Wants — STEM for Mothers and Daughters Sun, Feb 16 @ 2-4pm Catherine Chung, Author of The Tenth Muse Sun, Mar 1 @ 2pm LOS ALTOS LIBRARY Forgotten Women of Science Tue, Feb 11 @ 1:30pm Wherever There's a Fight Thur, Feb 20 @ 7pm Julian Guthrie, Author of Alpha Girls in Conversation with Abe Kleinfeld Fri, Feb 28 @ 7:30pm Serving the unincorporated areas of Santa Clara County and the cities of Campbell I Cupertino I Gilroy I Los Altos I Los Altos Hills I Milpitas I Monte Sereno Morgan Hill I Saratoga Page 10 of 11 14Sr tffitfaI Q 120 Item #11 county i b ra rydistrict MILPITAS LIBRARY Iron Jawed Angels- Film Sat, Feb 8 @ 2pm Hidden Figures- Film Sat, Mar 7 @ 2pm Learning from the Lemonade Stand- Children grades 3 and up Sun, Mar 8 @ 4pm MORGAN HILL LIBRARY Book Discussion: Alpha Girls Tue, Mar 3 @ 7:30pm Learning from the Lemonade Stand- Children grades 3 and up Wed, Mar 4 @ 4pm Lumos: Magical Circuit Wants — STEM for Mothers and Daughters Sun, Mar 8 @ 2-4pm SARATOGA LIBRARY Hidden Figures- Film Mon, Feb 24 @ 7pm Catherine Chung, Author of The Tenth Muse Sat, Feb 29 @ 10:30am Learning from the Lemonade Stand- Children grades 3 and up Sat, Feb 29 @ 2pm Serving the unincorporated areas of Santa Clara County and the cities of Campbell I Cupertino I Gilroy I Los Altos I Los Altos Hills I Milpitas I Monte Sereno Morgan Hill I Saratoga Page 11 of 11