SCC 09-23-04
CUPEIQ1NO
SENIOR CITIZENS COMMISSION
Regular Meeting
Thursday, September 23, 2004, 2 p.m.
Cupertino Senior Center - Reception Hall
21251 Mary Avenue
(408) 777-3150
AGENDA
CALL TO ORDER
PLEDGE OF ALLEGIANCE
ROLL CALL
1. MINUTES
A. Regular meeting of June 24, 2004
2. ORAL COMMUNICATIONS
This portion of the meeting is reserved for persons wishing to address the commission on any matter not on
the agenda. Speakers are limited to three (3) minutes a person. In most cases, state law will prohibit the
commission from making any decisions with respect to a matter not listed on the agenda.
3. NEW BUSINESS
A. Recommendation to City Council regarding Senior Center membership fee increases and case
management program
B. Selection of quarterly meeting date
C. Selection of work plan meeting date
4. PRESENTATION
A. David Greenstein, Chair, Bicycle Pedestrian Commission - "The Walk to School Program"
5. MISCELLANEOUS - NO ACTION REQUIRED
A. Written communications
B. Commission updates
C. Staff updates
6. ADJOURNMENT
In compliance with the Americans with Disabilities Act (ADA), the city of Cupertino will make
reasonable efforts to accommodate persons with qualified disabilities. If you require special assistance,
please contact the Parks and Recreation office at 777-3110 at least 48 hours in advance of the meeting.
Parking is limited and restricted at the Cupertino Senior Center - prior to the
meeting a parking pass may be requested at the Senior Center reception counter.
DRAFT
Senior Citizens Commission
CITY OF CUPERTINO
REGULAR MEETING
THURSDAY, JUNE 24, 2004
I. CALL TO ORDER
Vice-chairperson Smith called the meeting to order at 2 p.m.
2. PLEDGE OF ALLEGIANCE
3. ROLL CALL
Commissioners present:
Commissioners absent:
Staff present:
Linda Walker, Estelle Incociati, Mavis Smith
Frank Yapp, Christine Pierce
Julia Lamy, Supervisor; Marie Preston, Administrative Secretary
4. MINUTES
A. Regular meetings of February 18 and March 25,2004
ACTION:
A motion was made, seconded and unanimously passed to accept the regular
meeting minutes of February 18 and March 25, 2004, as written.
5. ORAL COMMUNICATIONS
Bill Mannion, Cupertino Senior TV Productions, introduced himself and briefly
discussed his group's activities. He stated that he came to the meeting to find out what
topics the commission is interested in so that they can include those items in their shows,
The Better Part, seen on Cable 15, at 7 p.m. He reported that they meet at the Senior
Center on Tuesdays, 9:30 a.m. They are currently assisting the Historical Society with a
project whereby they are interviewing Cupertino "old timers." The group also has an
article in the Senior Center's monthly newsletter.
6. MISCELLANEOUS - NO ACTION REQUIRED
A. Staff Oral Reports:
a. FY 04-05 Budget Update - Supervisor Lamy reported that the City Council
adopted the 04-05 budget. At that time, City Council adopted a new revenue
source proposal increasing the membership fee for 2005. This additional
revenue will fund the case manager position. Recruitment will start
immediately for the new case manager. Membership for residents will be
$15/year and nonresidents will be $20. Starting in November, parking permits
for the Senior Center parking lot will cost $20/yr., which will be used as a
fundraiser for the case manager position. Nonresident volunteers, working 20
Senior Citizens Commission
June 24, 2004
Page 2 of3
hours or more, will be allowed to pay at the resident membership fee. Several
programs will not be funded: evening programs, emergency fund, holiday
basket program, health and safety fair, and flu shots. Also, funding for staff
professional memberships and training will be eliminated, as well as reducing
spending on materials, supplies, and services for this fiscal year.
Senior services that were adopted by City Council were in the Community
Development Block Grant Fund (CDBG).
Commissioner Incociati stated that the fee increases might impact many
seniors. Supervisor Lamy stated that those seniors who are financially
challenged to pay the membership fee increases could apply for scholarships
through the case manager. She also stated that some seniors did contact City
Council saying that the $20 membership fee was adequate for people to pay.
b. Website - Supervisor Lamy reported that the city's website now has a link
that will enable the community to read the Senior Citizens Commission
agendas and minutes.
B. Commissioner Updates:
a. Commissioner Smith reported on her attendance at the Mayor's breakfast. She
would like to add to the next agenda whether the commission will intend to be
reactive or proactive, and would the commission be willing to consider
making an effort to contact other commissions that seem to be working on
similar issues and programs.
b. Commissioner Incociati reported on her attendance at a Mayor's breakfast and
information shared by other commissioners. At the meeting, she mentioned
that Cupertino does not have a senior citizen discount with Comcast unless
they are housebound or disabled. She told Steve Ting, Telecommunications
commissioner, that other cities had a senior discount. Commissioner Ting
told her he would look into this issue. Other information: there will be a
ribbon cutting for the new library on October 30; the initiative may have
enough votes to go on the ballot; artist of the year is Kate Curry; Cali Mill
Park will be formally opened on July 24, 10 a.m., Helios' name will be
changed to Park Place and will have a new menu; Bicycle and Pedestrian
commissioner reported that accidents occur, where cars are at fault, at the
average age range of 40 and 49, when bikers are at fault the average age range
is 10 to 14 years, and when pedestrians are at fault, the average age range is 6
to 9 years.
c. Commissioner Walker reported that she sent an email to Council members in
support of the case manager position. She was scheduled to attend the July
Mayor's breakfast, but needed to trade with someone, and Commissioner
Smith agreed to go to the July meeting.
Senior Citizens Commission
June 24, 2004
Page 3 of3
d. In reference to Commissioner Smith's comments about the commission being
reactive or proactive, Supervisor Lamy referred the commission to their
handbook, page 13, item I., Work Program, she suggested that the commission
discuss the development of a work plan at their September 23 meeting. She
encouraged the commissioners to contact the City Council about their vision
for the commission.
Commissioner Incociati suggested discussing having meetings closer together.
Supervisor Lamy stated that could be a part of the work plan discussions.
Supervisor Lamy did offer to schedule a meeting prior to the September 23
meeting; July would be the earliest date, August would probably not work
because of vacation schedules. Commissioner Smith stated that with two
absent commissioners, they are unable to explore an additional meeting date.
She asked if they could schedule another meeting earlier in September. The
commission was told they could have a regular adjourned meeting that would
be prior to their September 23. Commissioner Incociati asked if it were
possible to call the other two commissioners to get their opinions. Supervisor
Lamy reminded the commissioners that there was a quorum at the meeting
and if the commission decided that they would like to see an item happen,
they have the three technical votes to move forward. With that information,
Commissioner Incociati stated that she would like to stay with the regular
September 23 meeting, Commissioner Walker agreed.
Supervisor Lamy reviewed the direction that the commission gave to staff: at
the regular meeting on September 23, they would like added to the agenda:
Work Program Development, and then any other agenda items that might
come up over the summer. All commissioners agreed.
7. ADJOURNMENT
Vice-chairperson Smith adjourned the meeting at 2:30 p.m.
Respectfully submitted
Marie Preston, Administrative Secretary
Televised Council meetings may be viewed live on Cable Channel 26, and may also be viewed
live or on demand at www.cuvertino.orf!. Videotapes of the televised meetings are available at
the Cupertino Library, or may be purchasedfrom the Cupertino City Channel, 777-2364.
Minutes approved at the
, 2004, regular meeting.
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CUPEIQ1NO
PARKS AND RECREATION ADMINISTRATION
DIRECTOR'S NOTES
TO SENIOR CITIZENS COMMISSION
Agenda Date: September 23, 2004
Item 3.A.:
Review Senior Center membership fee increases
On June 21, 2004, the City Council acted on your recommendation to retain the case
management service and funded it in this budget cycle through a combination of sources
including: 40 percent from General Fund reserves, 20 percent from a Title III grant from the
Council on Aging, and 40 percent from increased fees to Senior Center members. The Council
went further and stated that the increased membership fee should be a parking fee. These fees
would go into effect this fall with the 2005 membership drive.
Proposed Fees
Cupertino residents $15/year
Nonresidents $20/year
$5/year for newsletter mailing (optional)
Parking permits at $20/year (optional)
Please note: The nonresident fee would not apply to Senior Center volunteers who contribute
more than 20 volunteer hours in one year.
Senior Center members range in age from 50 to 98 years. Some members are at the peak oftheir
earning ability, while others have been retired for as much as 35 years. There is a significant
range in ability to pay among the members. Those requiring the service of the case manger are
likely to have less ability to pay.
There was strong reaction to the proposed fee increase. This item is back to you for further
consideration so that more members can give input on the value of the case management program
and comment on how to fund it if appropriate.
The objectives for the Commission meeting include:
Communicating to the membership why the City is in a difficult financial situation and
how the Council has funded senior programs to the extent possible (Staff)
Determining the importance of the case management program to the Senior Center
membership (Commissioners)
Determining what methods of funding the program are acceptable to the Senior Center
membership (Commissioners)
Printed on Recycled Paper
Director's Notes to Senior Citizens Commission
September 23,2004
Page 2 of3
Attached is a copy ofthe PowerPoint presentation that staffwill be give at the meeting. We will
review the City's General Fund expenditures and show that senior programs fall within the
Department of Parks and Recreation. There is general budget information on the Senior Center
operation including the portion covered from fees and the portion underwritten by the City's
General Fund. The case management program is discussed in detail. Staff felt it was necessary to
provide the audience with some context for understanding the need to raise fees.
The Job Description
Staffhas received a number ofletters and emails suggesting that volunteers could perform the
duties of the case manager. This is not recommended. The City of Cupertino has benefited from
highly qualified case managers since the position was instituted in 1980. Qualifications for this
position include:
Bachelors Degree with major course work in social work, psychology, counseling,
sociology, nursing, or gerontology, and three years of social work experience, of which
one year has been with seniors.
Alternatively, the case manager may have a Master's Degree with one year of case
management experience with seniors.
The attached presentation details the objectives for the case manager and discusses the service
boundaries established by the Council on Aging.
Council on Aging Grant
Title III funds, which are Federal funds, are distributed by the Council on Aging, have been
declining since the City first received them. The City now receives under $20,000 per year. The
adopted 2004/2005 budget anticipated a grant receipt of $19,750 with the city share of the case
management program at $52,350. Receipt of these funds puts constraints on how the City offers
the case management program, including:
Defining the service area as Cupertino and West San Jose (as opposed to Cupertino
Senior Center membership)
Prohibits the City from collecting fees for case management services (with the exception
of donations)
Requires that the case manager be a full-time employee, as the minimum case load must
be 120 clients per year
If the commission determines that the constraints placed on the program by the funder are too
restrictive, the City may refuse the funds (they would go to another entity) and choose to design a
program that more closely reflects the needs of Cupertino Senior Center members.
Commission Action
The Senior Citizens Commission is advisory to the City Council. The Council will ultimately
take action on this matter. There are a number of alternatives the Commission may want to
recommend to the Council including, but not limited to:
Director's Notes to Senior Citizens Commission
September 23, 2004
Page 3 00
Discontinuing the case management program all together and rescinding the parking fee;
or
Rescinding the parking fee and finding revenue from other sources to continue the case
management program
Another possibility (of many) is to:
Give up the Council on Aging grant and design a program for Senior Center membership
that involves some fee for service, as well as some City support. You may want to
consider a program available only to Senior Center members.
Of special note is how the membership feels about the value of the case management service.
Please review the attached presentation, which will be discussed by staff at the meeting, and
direct any questions you may have to Julia or Therese prior to the meeting.
- fÎt (ì)L...
Therese Ambrosi Smith, Director
Parks and Recreation
mp
g:\parks and recreation admin\sr citizen comm\reports\directors notes 092304.doc
PowerPoint presentation that will be given at September
23 meeting
Reconsideration of Fee Increases
Senior Citizens Commission
September 23, 2004
..
CUPEIQ1NO
Thank you for coming!
. The Senior Citizens Commission:
- Meets on the 4th Thursday of March, June,
September, and December, at 2 p.m.
2
I
,
Issue # 1
. The City has raised fees and customers
are unhappy. We need to try to fix the
problem.
- From the letters/emails received:
. 46 received
. 44 unhappy
a_...______
3
Issue #2
. The City has seen a decrease in
revenue:
- State take-aways
- Downturn in the economy; sales tax &
transient occupancy tax (TOT)
- Lost interest on investments
4
2
. With the adoption of the FY 04/05 budget
(approved by Council in June 2004)
membership fees were raised.
. With the 2005 membership drive starting in
November:
- Cupertino residents will pay $15/yr
- Non-residents will pay $20/yr
- There will be a $5/yr fee for newsletter mailing
(optional)
- Parking permits for the Senior Center parking lot
will cost $20/year (optional)
5
. The fees were raised to help offset the
cost of the case manager position.
. The decision was made to fund the
position:
- 40% from City General Fund reserves
- 40% from fees paid at the Senior Center
- 20% from Council on Aging grants
6
3
· Programs cancelled due to budget cuts:
- Evening programs
- Emergency fund
- Holiday basket program
- Health & safety fair
- Flu shots
7
· Professional memberships and training for
Senior Center staff have been eliminated and
funding for materials, supplies and services
has also been reduced.
· Exception to the fee increase - nonresident
Senior Center volunteers who have worked
20 volunteer hours or more in one year will be
allowed to pay the resident fee for
membership.
8
4
Opening the Books
. The Senior Center is a part of the Parks & Rec. Dept.
The total budgeted
rrom the General
Fund for FY 04/05
is $31,365,000
CO\Ø1CiI & Comm
1%
7%
. $2.2 million, or 7%, of the City's General Fund
expenditure goes to Parks and Recreation
COlD1(:iI & Comm.
10/.
General Fund
Expenditures
$31,365,000
Other 15%
7%
· The Parks and Recreation Department budget is $7.6 M;
· $5.4M is generated from user fees ($7.6M-2.2M GP = $5.4M)
· +/- $lM per year goes to the Senior Center with $550,000
coming ITom tax support
10
5
· There are five divisions within the Parks
and Recreation Department, and each
division is lead by a recreation
supervisor. The budget reflects this
f
organrza Ion. Administration I
I
I I I
Cultural Classes Youth/Teen Programs Sports/Fitness
Quinlan Center Monta Vista Rec. Ctr. Sports Center
Community Hall Teen Center
Senior Center/ BBF /Golf Course
Senior Programs McClellan Ranch
Senior Center Budget
Without Case Manager
Number of Other
Staff Cost of Program Total
Supported Staff Costs
General 50/. $404,850 $62,325 $467,175
Fund
Senior 1 Y. $76,275 $395,000 $471,275
Center
Fees
Total 7 $481,125 $457,325 $938,450
Staffing w/o
Case Mgr
12
6
Senior Center Budget
With Case Manager
Number of Other
Staff Cost of Program Total
Supported Staff Costs
General 50/. $404,850 $62,325 $467,175
Fund
Sen ior 114 $76,275 $395,000 $471,275
Center
Fees
Case 1 $55,000 $17,280 $72,280
Manager
Total 8 $536,125 $474,605 $1,010,730
Staffing
Case Mgr
13
Why did we advocate for the
Case Manager?
. Last spring, the newly formed Senior
Citizens Commission heard from
members unhappy that Jackie
Baddeley's position remained
unfilled. They expressed concern for
the loss of the position.
14
7
· Case management is a long-running
service to seniors - since 1980
15
The Job Description
The Case Manager
performs professional social
work with senior citizens
and/or families to obtain
health, financial and social
services, provide
assessments, and develop
and implement case
management plans.
16
8
. For experience and training, the case
manager should be in the possession of:
- A Bachelor's Degree with major course work in
social work, psychology, counseling, sociology,
nursing, or gerontology, and
- Three years of social service experience, one year
of which has been with senior citizens
. Also acceptable:
- The equivalent to a Master's Degree with major
course work in social work, psychology,
counseling, sociology, nursing or gerontology, and
- One year of professional case management
experience involving senior citizens and related
geriatric issues
17
The case management program objectives are
accomplished through coordinating with a variety of
community services such as home delivered meals,
Outreach, In Home Support Services, Health Insurance
Counseling, Senior Adult Legal Assistance, and Adult
Protective Services.
18
9
The Council on Aging
12 Service
Areas in
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In 2003, the City of Cupertino participated in the Council On Aging's
competitive bid process and was chosen as the designated service
provider for Title III Funds for the next 3 years. The Cupertino Senior
Center is now one of only 12 community service area sites in the
county for receipt of these funds. The case manager's services are
available to anyone in the CupertinolWest San Jose area, as required
by the Council on Aging.
19
. We are currently eligible to receive
$19,750 from the Council on Aging
. If we accept these funds, we must abide
by their conditions, which include:
- Serve the designated service delivery area
that is CupertinolWest San Jose
- Serve a minimum of 120 clients/year
- Charge no fees (donations accepted)
- Serve everyone in the service delivery area
regardless of membership
20
10
Analysis - Cost
· From 1980-94, a contract employee filled the Senior
Center's case manager position
· The case manager became a part-time City
employee (with only retirement benefits) between
1995 and 1999
· In 1997, Congress reduced funding for the Title III
Grant
· Beginning 2000, the case manager became a full-
time City employee with full benefits and additional
support from the City of Cupertino
21
Here is the funding history over the last 10 years.
Year
Title III
Funds
$23,110
$19,490
$20,250
$19,745
$19,745
$19,750
$19,750
$19,750
$19,750
$19,750
$19.750
City
Funds
$17,205
$23,348
$31,700
$17,723
$24,860
$24,200
$51,130
$54,957
$66,350
$69,668
$52.350
Total
Funds
$40,315
$42,838
$51,950
$37,468
$44,605
$43,950
$70,880
$74,707
$86,102
$89,418
$72.280
'94-'95
'95-'96
'96-'97
'97-'98
'98-'99
'99-'00
'00-'01
'01-'02
'02-'03
'03-'04
Proposed '04-'05
22
II
Analysis - Benefits
· Annually the case manager has 120
homebound senior clients and 200 in-office
appointments
· On average the case manager spends about
9.5 hours per homebound client to provide
service annually
23
· This is an excerpt of a monthly report from
2002:
- 69 relatively homebound elders served by the
Cupertino Senior Center case management
program
- Of these 69 homebound clients:
· 19 live alone
· the total reflects 18 couples, at least one of who
is frail
· all cases have aging and caregiving issues
· there are 10 multigenerational couples where
frail elder parents are caring for a disabled
adult child or an adult child is caring for a
parent.
24
12
· There were three deaths this month.
· Two clients being conserved by the Probate
Court due to financial abuse.
· Cooperative case management with Adult
Protective Services:
- 5 clients
- financial abuse and self and caregiver
neglect are the issues
25
Cost
· For the full time case management program
to be reinstated:
- the Senior Center could use the funds from the
COA grant, $19,750, and
- the City Council would have to approve additional
funds in the amount of $52,530 for a total $72,280.
· During the budget process, the Council asked
that membership and other fees be generated
in support of the case management program.
· The 40% share proposed = $21,012
26
13
Possible Actions
· Eliminate the parking fee and raise revenue
from other sources.
- The membership may want to offer suggestions
for raising $20,000 in additional revenues
· Eliminate the parking fee and discontinue the
case management program
· Eliminate the parking fee, give up the Council
on Aging grant and run a half-time case
management program (perhaps on contract)
and charge a nominal fee for service
All other suqqestions are welcome
27
What direction should the City take?
· Is case management a valuable service?
· Should it become a service for a fee or be
supported through other fees charged at the
center?
· Should we continue to accept the Council on
Aging grant given the limitations it places on
the program, or should we give it up and
charge fees for the case manager's work?
28
14
Letters and emails regarding the proposed fee increase
support the case management program.
position was funded, staff recruited and interviewed some excellent candidates. We believe we have
found an individual who can provide outstanding service, but we are now in a quandary as to whether
or not to move forward given the backlash from the membership regarding the pending fee increase.
.r.ì ì J. tJ 86 rNfR 81;)..1 t/vil 1'1.
o The root of a lot of the discontent appears to be the $20 parking fee. 1:- _ '
I can understand that members believe parking should be provided tree, but let me explain a little bit
about why the parking fee makes sense. When the governor rolled back the vehicle licensing fee (last
spring), drivers got a break in their car registration fees. However, this was not state money that the
governor gave back, it was local money. The reduction in local revenue has left cities scrambling to
find ways to increase fees and provide services. It's local money that funds your Senior Center and
programs.
One of the reasons for dividing the parking fee from the membership fee at the center was to
@ acknowledge that not all seniors drive: Those that drive received a rebate in the car tax, so it seemed
only fair to structure fees at the Senior Center to reflect this. If you have a car, it is likely you saved
several hundred dollars this year in vehicle licensing fees. This was money that didn't go to your local
governrnent or your local Senior Center. Even if you pay $20 a year for parking at the Senior Center,
ø you should come out ahead. Remember, no one is required to buy a parking permit.
At any rate, if you do pay to park, your total fee of $40/per year expenditure for membership and
parking still seems like a good value at the Senior Center. Hopefully, the services we provide to you
are worth more than 77 cents a week, but that is all that we are charging -less than 77 cents a week.
Please attend the Senior Citizens Commission meeting on Thursday, September 23, 2 p.m., at the
Cupertino Senior Center, to comment on the membership fees that were increased to reinstate the Case
Manager position. We need to know if the Case Manager's service is valuable to seniors. We will not
hire the new Case Manager if we learn that seniors do not believe the fee increase is worth it.
If you would like to comment on this matter, but are unable to attend the meeting, please write or email
us at: ,...- -
Address
Parks and Recreation Administration
City of Cupertino
10300 Torre Avenue
Cupertino, CA 95014
Sincerely,
/~ ~-
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.....r . ì Ther e Ambrosi Smith, Director
{O . Parks and Recreation Department
~
Email
parks@cupertino.org
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Marie Preston
From: Maryann3417@aol.com
Sent: Saturday, September 11, 2004 10:38 AM
To: City of Cupertino Parks and Recreation
Subject: Proposed parking fee at Senior Center
Cupertino Parks
Dear Sir:
Since I am unable to attend the meeting on the 23rd, I would like to voice my objection and concerns
regarding the $20 fee for parking at the Cupertino Senior Center. My objections are as follows:
a. While I feel a Case Manager is important, I believe they should be paid for by the City and not
put upon the backs of the members of the Senior-Center. All eligible citizens have the availability of him/her
services and not just members. I also believe the Çase Manager should be located at Quinlin Center.
b. Since parking is VERY limited at the Center, why should we pay for something that is not
guaranteed? "Paying for nothing" comes to mind.
I currently am a member, take trips, and take many classes at the center. If this fee is imposed, I would find
myself not paying for the parking, becoming a member but only coming to the center to take trips. Many of the
classes are found at other Centers where parking is not charged so I would go there.
Sincerely,
Mary Ann West
Member # 154
9/13/2004
Marie Preston
From:
Sent:
To:
Subject:
Harriet M Leman [novavista@juno.com]
Thursday, September 09, 2004 3:44 PM
City of Cupertino Parks and Recreation
Raised fees
Regarding your letter of August 20, I'm not happy about the parking fee,
but you have a good and logical explanation for it.
One question - the membership fee for residents will be $15, plus $20
parking. In the third from last paragraph of the letter, you mention a
total fee of $40/per year expenditure. For Cupertino residents, it seems
more like $35 a year, which doesn't sound quite as bad - you probably
should mention both totals in future correspondence.
I do have one argument - full fee per person for couples. Our first year
in Cupertino we paid for both of us and didn't use any of it. The second
year, I signed up for myself, figuring if a members-only event appealed
to us, we could always pay another membership for my husband.
Two arguments, actually - Would it be so hard to pro-rate a membership
fee for those who joined in the middle of the year? Again the first year,
we joined in July, I believe - two full memberships for less than half a
year, ultimately unused. Seems rather unfriendly to newcomers.
Harriet Leman
22399 Cupertino Road
Apt. 1
Cupertino, CA 95014-1048
1
Marie Preston
From:
Sent:
To:
Subject:
Gilbert P. Seymour [giliz@macdialup.com]
Wednesday, September 08,2004 10:39 AM
City of Cupertino Parks and Recreation
Funding of Case Manager position
Dear Theresa A Smith: I thank you for the thoughtful letter regarding
the Sr Center. It is a great resource for the city. I believe that
it is the wrong year for the city to try to fund a social services
position such as the Case Manager through the contributions of the city
and the Senior population. There are many other sources of info which
may not be centrally organized but are available in the community.
Could
this position be supported by a grant or some other outside source?
Who else have you approached for support? I have been under the
impression that other outside groups have made donations in past years.
I read in this morning's paper that the county is closing all
libraries on Monday, starting next month. We are into a severe budget
squeeze!
I would also like for other data to be made available regarding the
number of citizens helped and what city they live in. Are they
completely alone or are families available? I just do not believe that
the cost of these support services should rest solely on the city and
seniors.
I trust that you can make copies of this correspondence available to
the Sr Citizens Commission. Thank you.
Elizabeth Seymour
Cupt Sr Center Member #4942
1
Page 1 of 1
Marie Preston
From: DENKAY@aol.com
Sent: Wednesday, September 08,20046:32 PM
To: City of Cupertino Parks and Recreation
Subject: senior center
To: Therese Ambrosi Smith, Director
In response to your Aug. 20th letter, I am one senior center member who will not be renewing this fall. My
reason has nothing to do with the parking fee. I have no problem with acknowledging that not all seniors
drive. I only wish that the fact that not all seniors are retired had been taken into consideration when the
evening yoga classes were eliminated. As it is impossible for me to attend any classes before 6:30 pm, I will
(sadly) no longer be able to make use of the senior center.
Thank you for reading my comments.
Kay Eastwood
9/9/2004
~
~
-
Septemher 7, 2004
Dr. Dennis Frese'
Director, Adult and Community Education
591 W. Fremont Avenue
Sunnyvale, CA 94087
Dear Dr. Frese':
I am writing to voice my concerns about a class you are offering -
#289123, Low Impact Exercise for Seniors. Many in the class have been
enrolled for several years. However, we are regretfully questioning whether
we will be continuing the class in 2005 even though we very much enjoy the
class and our instructor, Nancy Thompson.
The Cupertino Senior Center has notified us, as have you, that we will
be expected to pay a membership fee of$15.00 plus a $33.00 registration fee.
However, we have been recently informed by the Senior Center that there will
also be an additional charge of $20.00 for parking in 2005. We feel this
additional cost must be clearly stated in your ACE. schedule. The failure to
include this amount results in the $33.00 registration, $15.00 membership
and. the unexpected $20.00 parking charge, totaling $68.00.
Evidently the $20.00 fee is needed for a Case Manager sponsored
by the Senior Center. Do you feel this funding should be expected of enrolees of
the Fremont Adult Education classes? Surely not!
Your listings in ACE. are certainly misleading and incomplete. At
other sites the additional parking fees are not required nor expected.
We wish to enroll in the class you offer, but NOT for the Senior Center
expectations.
Your brochures and schedules should be updated and corrected.
If these Senior Center additional costs are unavoidable, would another site
be possible? The enrollment in your classes scheduled at the Senior Center will
certainly be negatively impacted if nothing is done.
Thank you for your consideration.
Marian Crowley
20729 Celeste Circle
Cupertino, CA 95014
cc: Parks and Recreation Administration
City of Cupertino
10300 Torre Avenue
Cupertino, CA 95014
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Marie Preston
From:
Sent:
To:
Subject:
Nancy Huettl [nhuettI200@mac.com]
Friday, September 03, 2004 7:47 PM
City of Cupertino Parks and Recreation
Senior Center Fee increase
To Mrs Smith,
I do not currently need the services of a Case Manager, but am aware that
many people do. I am willing to pay the increases because i enjoy the
classes available at the Center, and have the means to afford the fees.
There may be some in Cupertino who cannot afford these increases. Is there
any way to make provision, based on income, to help those who cannot afford
to pay? In confidence of course. Perhaps a fund could be set up to help
these people. I have no talent for organization, but I am sure there many
who do who might like to help in this endeavor.
Sincerely, nancyhuett1200@rnac.com
1
Page 1 of 1
Marie Preston
From: Lynn Wedel [Ixwedel@comcast.net]
Sent: Friday, September 03, 2004 12:36 PM
To: City of Cupertino Parks and Recreation
Subject: senior center parking fees
basically, i think the parking fee of $20jyr. is fair for those who use the senior center regularly.
however, i think there should be a lower parking fee for those who sign up for a short 6 or 8 week
class. i took a spanish class there last spring, and $20 parking would have been a lot to pay for a
short class. perhaps you could have a different color parking sticker with an expiration date that
people can purchase for a short term activity at the center. i know there's parking for free farther
away at the park, but that's a distance to walk for those with health restrictions.
since i do not attend the senior center regularly, i do not have an opinion on the need for a case
manager. does this need to be a fulltime position? perhaps a compromise is to have it as a half time
position.
Iynn wedel
9/10/2004
Senior Citizens Commission
City of Cupertino
4 September 2004
¡ am unable to attend the Senior Citizens Commission meeting on September 23 because
I will be participating in the Petaluma excursion sponsored by the Senior Center.
1 have been a member of the Senior Center for the past two years but will no longer be
able to afford membership with the exponential fee increase in 2005.
As a San Jose resident I will not be eligible to use the Case Manager services and resent
having to pay for them for Cupeliino residents.
The courses I took that were oftèred at the Senior Center through De Anza College have
been dropped.
The trips I have enjoyed are initially expensive, and when membership and parking fees
are added they are the straw that breaks the camel's back for a senior on a fixed income.
I regret that I can no longer afford to be a member of the Cupertino Senior Center. For
twenty years I served the citizens of Cupertino on the staff of the Cupertino Library, and
I tèel a great sense of loss in losing my last connection with the community.
Catherine T. Horner
(!tttf~ Ja1ÆA/
-----
Sharon Heyler
21063 Patriot Way
Cupertino, CA 95014
September 1, 2004
Therese Smith
Parks and Recreation Director
City of Cupertino
10300 Torre Avenue
Cupertino, CA 95014
Dear Therese,
As a member of the Cupertino Senior Center, I will make every effort to attend the
September 23 meeting. In this letter to you, I would like to make some comments
regarding some reasons for memberships not being renewed at the Center. These
comments could prove too sensitive to present in a general meeting. It is hoped,
however, that the City and Parks and Recreation will give some consideration to these
concerns as future programs at the Senior Center are discussed.
At the outset, I will state that I truly understand the financial problems faced by the City
and hence, the Senior Center. I am in total support of filling the Case Manager position
with another very competent and much needed person. It is my strong feeling that an
increase in dues would be far more appropriate than looking to an increase in parking
fees to support this position.
Cupertino is changing ethnically and culturally. The Senior Center is reflecting these
changes in its membership, as well as in programs offered. It is the perceived change of
focus, partly due to a change in the membership, which has led to non-renewal by
several people I know. There is an expressed feeling that "there is less and less for non-
Chinese." I have heard comments that the Senior Center has become "The Chinese
Center." I have heard from mends who say that they feel "excluded." These mends
include Japanese Americans and East Indians. It is unfortunate that language can be the
great divider, but this apparently is what has caused some dissatisfaction with the
Center. It is truly hoped that this perception, true or not, can be addressed. I truly
believe that better communication and collaboration including all the senior citizens are
needed to clear up some of the perceptions. Perhaps this is the first time many non-
Chinese have been placed in a minority position and therefore have difficulty in "coming
together. "
Please know that some of the non-renewals are participating in other Senior Centers
which seem to provide broader and more inclusive programs to meet their expectations.
Some Cupertino residents have held two memberships, Cupertino and Sunnyvale and are
therefore paying two memberships. Some Cupertino residents state that they feel "more
at home" in Sunnyvale. A few have chosen to participate in the Cypress Center in San
Jose. I can truly state that the cost of membership or parking fee was not a factor in my
friends and acquaintances choosing to not renew in Cupertino.
It is sometimes easier for people to avoid expressing concerns and perhaps that is what is
happening here. I am certain that the City is addressing changing demographics in the
broader community and serving Cupertino's seniors is a part of the total picture.
As for me personally, I feel fortunate that I can walk to the Senior Center and parking is
not an issue. I have an active life beyond "senior activities." I feel that there are fewer
and fewer offerings which peak my interest and perhaps fewer reasons for me to continue
my membership. I will, however, continue to support this beautiful facility with my
membership.
P.S. The Moon Festival has historically been a poorly monitored and out of control event
in Memorial Park. This produces negative feelings which some in the City carry over to
the Senior Center and to Cupertino's Chinese population in general. That is a tragedy.
The City Council is apparently unwilling or unable to address this very serious annual
problem.
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From:
Sent:
To:
Subject:
DorisRudy@aol.com
Sunday, August 29, 2004 1 :59 PM
City of Cupertino Parks and Recreation
Cupertino Senior Center Membership Fees 2005
Dear Ms. Smith:
I am writing this in reply to your letter of August 20, 2004. I consider
charging $20 for parking outrageous. I am willing to pay an increase in
membership fees, but not for parking. I have checked with half dozen other senior
centers in the area and several of them do not even charge membership fees.
NONE of them charge for parking. They all have the same problem with losing
money from vehicle licensing fees so that is not a reason to charge for
parking. Most or many seniors live on fixed incomes which have gone down in recent
years so we need any extra money we get to take care of everything else in our
lives that has increased in cost. I only go to the
afternoon exercise class (which also has increased in cost) and especially in the
afternoons the parking lot is full. To ask members to pay for parking when
there frequently is no parking space available is ridiculous.
If people need help from a case manager let them pay a charge for it.
There is a charge for everything else at the senior center and most of these
have been increased in recent years. Several other senior centers provide daily
hot lunches for $2. The lunches I see advertised at Cupertino run from $4 to
$7. There are other ways to get help than through a case manager. I have
used Outreach when necessary and did not have to go to a case manager to learn
about this sefvice. Meals on Wheels is listed in the telephone book as I am
sure many other things can be found that way also. Of course, it helps if you
can speak English.
I hope you will reconsider and drop the $20 parking fee for next year or
I will probably be one of the members not renewing in the fall. I have been a
member for 15 years! Other senior centers provide case managers and various
services without the fees you charge at Cupertino. Maybe Cupertino needs
people better able to run the city and especially the financial aspects.
Sincerely,
Doris Rudy
1
Josephine Daugherty
8125 Park Villa Circle
Cupertino, CA. 95014
August 29, 2004
Director Smith
Parks and Recreation Administration
City of Cupertino
10300 Torre Avenue
Cupertino, CA 95014
Dear Director Smith:
As a Senior Citizen and member of the Senior Center, I would like to express my
opposition to the proposal of hiring a Case Manager.
The salary of$55,000 proposed for this position is extremely to high for any benefits
that this person may provide. There are other facilities that can offer similar advices
without this kind of expense.
I attempted to use this service several years ago when you had a Case Manager and it
was a waste of time. The person was not helpful at all!
Again, I am opposed to this expense and instituting a parking fee at the Center. I regret
that I cannot attend the Sept. 23'" meeting to express my opinion personally.
Josephine Daugherty
Marie Preston
From:
Sent:
To:
Subject:
Alvin Wilhelmi [ajwilhelmi@worldnet.att.net]
Saturday, August 28, 2004 3:46 PM
City of Cupertino Parks and Recreation
Parks and Recreation Memorandum Dated August 20, 2004
TO: Therese Ambrosi Smith, Director
Parks and Recreation Department
Dear Ms. Smith,
Thanks for your memorandum of August 20, 2004. I would like to offer
several brief comments.
1. It seems that the problem is that the position of Jackie Baddeley was
abolished upon her retirement in December or at least it has been left
vacant. Where were those funds supposed to have come from if Ms. Baddeley
had not retired? Would she have been laid off?
2. The increase in the Senior Center membership fees that you suggest are
clearly excessive. An increase in the fees from $10 to $15 per year for
residents is an increase of 50%!! An increase in the nonresident fees from
$15 to $20 is an increase of 33%. I can assure you that our increases in
Social Security Annuities have not been anywhere near these increases as
you most probably know.
3. The proposed new $20 parking fee and your explanation of its rational
are bogus. When the "governor rolled back the vehicle licensing fee," he
merely undid an increase that was unfairly implemented by the previous
governor. We did not receive new funds when the "governor rolled back the
vehicle licensing fee", we only got back to where we were before the
increase was implemented.
4. Rather than impose the new and/or increased fees that you have
mentioned to fund the Case Manager position, my wife and I would certainly
vote to have the Case Manager position abolished.
We will likely not continue membership in the Senior Center unless these
fees are rescinded.
Regards,
A. Wilhelmi
1
Page I ofl
Marie Preston
From: Bob Hamilton [robert.b.hamilton@worldnet.att.net]
Sent: Friday, August 27, 20046:46 PM
To: City of Cupertino Parks and Recreation
Subject: Senior Center Fees
Hello:
I am not a typical Senior Center member but I feel obliged to comment anyway on the Therese Smith letter,
dated August 20. I am a Rhythmaire living in San Jose which pigeon-holes me. I am a retired business
manager who believes you should operate the Senior Center moslly as a business rather than as an
entitlement program. There are some members who truly will not be able to afford the fee increase. Most,
however, will bluster that they can't while eagerly awaiting their next monthly trip to the casinos. I am a strong
believer that there has been a step change in the mindset of Seniors today that has materialistic and self-
serving overtones. This is most unbecoming because we were taught to give back to society. I see no signs
that this trend can be reversed in the near future. I think you have to go ahead and bite the bullet. You have
probably used some kind of problem solving and decision-making techniques to arrive at your present
position. You need to make sure that you have considered the adverse consequences of your proposed
action. My offhand guess is that your membership might drop to about 1000. While seemingly a step
change, it is probably a "too bad but so what." The Center surely remains viable and proactive at this reduced
level of membership. The members will have to make choices. For those members who truly can't afford the
new fees, I can't believe there aren't ways to do the right thing.
Bob Hamilton
9/10/2004
Marie Preston
From:
Sent:
To:
Subject:
MargeonTer@aol.com
Friday, August 27, 2004 4:29 PM
City of Cupertino Parks and Recreation
Attn: Therese Ambrosi Smith
Dear Ms. Smith,
I am a member of the Cupertino Senior Center. I take part in some of the
classes, activities, trips and I also volunteer for the coffee room and am the
secretary of the advisory board. I do not live in Cupertino, but rather in San
Jose. Since I will never be able to use the Case Manager, I have to admit
that I object to having to pay $20 a year to support this activity. Many times
it is almost impossible to find parking at the center and I certainly can't see
spending $20 on something as nebulous as ODe of the parking places there! I
think that the new fees are too high and the parking fee is outrageous. The
San Jose Senior Centers are not this expensive nor is the Sunnyvale Center; in
fact, none of them have ever charged for parking to my knowledge. I under-
stand that many people are refusing to sign up for next year due to these
charges; I won't do this since I have promised to be the secretary for the board,
but I would be tempted to if I did not have this commitment. Many seniors,
especially single women, are on very limited incomes and simply can't afford
these extra expenditures.
Please reconsider.
Yours,
Marjorie Apel
756 Terrazzo Drive
San Jose, CA 95123
1
Page I of 1
Marie Preston
from: Dorris Williams [dulcinea1375@earthlink.net]
Sent: Friday, August 27, 2004 11 :25 AM
To: City of Cupertino Parks and Recreation
Subject: Volunteer's Opinion
You are not alone in trying to generate additional funds. Whence are the additional funds derived but from
the people who participate. Unfortunately every city, business, county, etc. is attemptng to increase operating
funds, ergo it is the individual who is ultimately forced to pay by added taxes, increased prices, reduced
services from everyone.
As a volunteer who is not a Cupertino resident my participation is limited to 2 hours on Mondays and 1 hour
on Thursdays. I drive 28 miles a week to the classes I conduct, and I have paid the memrbership fee each
year. Other than that I don't avail myself of the activities the Cupertino Senior Center offer, other than an
occasional lunch which I pay for or as a guest of someone else.
In essence I am paying for the privilege of volunteering my time as well as the expense of driving to the
Center twice a week.
I appreciate your dilemma. I hope whatever decision is made regarding added fees will be for the good of
those who need whatever services are generated by your decision. At this time, I don't feel that I need the
additional expense.
Doris Williams
9/10/2004
Page 1 of I
Marie Preston
From: AJScottie@aol.com
Sent: Friday, August 27, 2004 9:36 AM
To: City of Cupertino Parks and Recreation
Cc: Cupertino City Manager's Office; Sandra James; Patrick Kwok; Richard Lowenthal; Dolly
Sandoval; Kris Wang
Subject: Senior Citizens Commission Meeting
I will be unable to attend the Senior Citizens Commission meeting on September 23 at 2:00 PM because I,
along with 39 other Cupertino Senior members, will be on a Center day trip to Petaluma. In my opinion, this
was poor timing for this important meeting.
Regarding the letter send to all the members of the Cupertino Senior Center, I thought it was an insult.
As far as the Case Manager is concerned, all seniors living in the City of Cupertino can use the services of this
social worker, not just the members of the Senior Center. Why force the members to pay 40% of the Case
Manager's salary. The Case Manager is a City position and this person should have an office at City hall or at
the new community building.
Why do you expect the people of this City on limited fixed incomes, some of whom suffered great financial
losses in the past few years to pick up the bill for everyone?
It is true that not all members drive to the Senior Center. A few ride with Outreach, others are able to take
public transportation or walk. The members who drive do so because they do not have other options. To
force these people to pay for parking is wrong.
If you insist on parking fees for the Senior Center, then there should be parking fees at City Hall, the Library,
Quinlin Center, the Sports Center, the Golf Course, and at all Cupertino Parks. If your intention is for the
residents of Cupertino to generate what you consider lost revenue, then share that expense with everyone
using public facilities. Do not target just the sector of the population least able to afford the additional
expense.
Since the mailing of the newsletter was suddenly discontinued, I have seen a great change in the Senior
Center. Our lifeline to the Center has been cut. Classes have been canceled, trips have been canceled. The
active bustling Center has become quiet - almost a ghost town. I feel I'm watching the Center die. Now with
the increase in fees, the death may be closer at hand. Is this your ultimate intention?
Alice Ramsauer
10531 Castine Avenue
Cupertino, CA 95014
9/10/2004
Page 1 of 1
Marie Preston
From: Rosemary1206@ao1.com
Sent: Thursday, August 26. 2004 12:44 PM
To: City of Cupertino Parks and Recreation
Subject: parking @ senor center
This email is in reference to the letter sent re increases fees and parking fees. My concen is not the actual
charge but the problem with finding a parking space. Currently when I try to park on Wednesday mornings @
least 50% of the time there is no parking and this is especilly true when there have been day/overnight trips
and cars are parked there all day. Can anything be done to improve this situation.
Thank you Rosemary Brown
9/10/2004
Page I of I
Marie Preston
From: Chet521@aol.com
Sent: Thursday, August 26,200411:11 AM
To: City of Cupertino Parks and Recreation
Subject: Case Manager Position
You r letter was very i nlormative.
The services 01 a Case Manager is well worth the increase in membership dues and the addition of the
parking lee.
Also charging lor mailing 01 the newsletter makes sense. II a person is able to attend classes/events at the
center, they are capable 01 picking up a newsletter while there.
I hope that members will give this matter serious thought and realize that they would be giving up a much
needed service by quibbling over a 77 cents a week increase in dues/parking.
Carol Clark
9/10/2004
Marie Preston
From:
Sent:
To:
Subject:
Carolyn Hopkins [cs_hopkins@yahoo.com]
Thursday, August 26, 2004 8:27 AM
City of Cupertino Parks and Recreation
Meeting to DiscussSenior Center membership fees
I will be unable to attend the membership meeting
September 23 at the Cupertino Senior Center.
However, the argument for the parking fee used in the
invitation is the same argument everyone is trying to
use to raise fees and taxes right now - schools,
libraries, etc. Money is tight and Seniors are on
fixed incomes or dependent on a stock market that is
not doing well.
Some real questions need to be answered:
1. How many people utilize this service per year?
2. Is this position full time or part time?
3. Could this position be shared with another/other
Senior Centers?
4. Have you considered using volunteers to do all or
some of this or other jobs to fee up existing
personnel?
Quite a few seniors belong to more than one Senior
Center in the area to participate in the
classes/activities they want. Rather than give that
up they will simply park elsewhere and walk in. Many
do it now. It's just like the BART. Every time they
raise the rates, rider ship goes down.
I would appreciate an E-mail of the meeting minutes
and answers to my questions. Just like everyone else,
I will have to decide how I want to handle the final
decision on the parking fee.
Thanks.
Carolyn Hopkins
cs Hopkins@yahoo.com
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1
Marie Preston
From:
Sent:
To:
Subject:
Aswath Iyengar [aswathiyengar@yahoo.com]
Thursday, August 26, 2004 5:56 AM
City of Cupertino Parks and Recreation
Senior Center membership fees/parking fee implementation
Dear Therese Smith,
I do not believe the fee increase is worth it and I
strongly oppose this raise. Please evaluate the
necessity of hiring a case manager for staff at Senior
Center and how many seniors need the services of a
case manager for assistance on a full time basis!!!
I suggest giving this additional portfolio to the
existing staff at Sr. Center (which may not at all be
a full time duty) -since the City has a financial
crisis- and pay them suitable remuneration in addition
to their pay for their services. Value this against
spending $55K annually taxing all the seniors who have
limited income.
Thank you for your time.
Aswath.lyengar
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t
5627 W. Walbrook Dr.
San Jose, Ca 95129
August 26 2004
Therese Ambrosi Smith
Parks & Recreation Dept.
City of Cupertino
Dear Ms. Smith:
This is in response to your letter of August 20 concerning the increase of fees at the
Senior Center.
And wow, pow, and zowie: the fat's in the fire, it seems, and something has certainly
hit the fan.
It's difficult to cover all the ramifications of all of this. Those of us who are members of
the Senior Center and extremely fond of it are somewhat divided on this issue, but the
overwhelming feeling - from what I've heard - is that the fee increase is excessive. I, for
one, would miss the center deeply if I were to let my membership drop, and I'm sure
I'm not alone.There are, after all, other senior centers in the area - and so far their rates
have not take any jumps comparable to that being proposed for us. Ouch.
I'm writing this letter because I'll be on a day trip with others from the center on
September 23: our trips are something I would particularly miss - along with the
friendships and sense of "family" that the center offers its members. This sense of
family has always, in the past, included those to whom we could offer a helping hand -
seniors at risk, who can't travel with us, who have special needs. Jackie took such
good care of them....
I understand the constrictions placed on so many municipalities with the current state
of the economy and can see where cutbacks on many fronts are necessary. But I don't
think our membership can take up the slack on this issue. Many are on fixed incomes.
Even more must be shaking their heads over the idea that their extra dollars will never
be used for them, personally, because they are out of the area being served by any
Cupertino outreach program. But most of the head-shaking has been, is, and will be
over the fact that they'd be paying $20 per year to drive around in circles trying to find
a parking place. Another ouch - a big one. However, if enough people drop their
membership because of the fees, parking may become more available. (Not, it seems
to me, the best way to improve the situation!)
We have one of the finest groups of volunteers anyone could ask for but I'm afraid
we're going to lose some of our longest-serving and most dedicated if the fees go
through as now planned. We love our beautiful "new" facility and appreciate it as a
gift from the city. But I think many wonder if the city has considered all its priorities in its
spending: is the park being used by special groups, for example, with no fees? Is there
anything else we can do? Our staff at the center is short-handed and working
extremely hard, and many volunteers have tried to take up some of the slack. We want
to make everything as smooth and equitable as possible, and I frankly can't see what
the answer is.
Raising annual membership costs somewhat and adding a charge for the mailing of
the newsletter seems reasonable. Am not at all sure about raising enough to pay for a
Case Manager through member fees would also be reasonable. I am one of those
who would probably be outside the area served, and would be willing to help those
who are in the service area with a small fee, but - the parking fee is a stumbling block,
mostly because the absence of parking places is such a dire problem for us now.
I am very concerned about all of this, and do hope that a solution to the whole complex
situation can be found. Should I add - GOOD LUCK!! -?
,Sin.~:,r,7IY, , ¿.'" ( I
.:J¡;~~
Marj;r¡fÊve~ . ~.')
Outgoing President
Senior Center Advisory Council
Page I of I
Marie Preston
From: Joyce Shannon Uoys@worldnet.att.net]
Sent: Wednesday, August 25, 2004 7:59 PM
To: City of Cupertino Parks and Recreation
Subject: Parking fee at Cupt Senior Center
Thank you for the letter informing me of the possible levying of a parking fee at
Cupertino Senior Center. This will definitely affect my decision to renew my
membership. Having the parking sticker as part of the membership was why I
paid the fee in the first place. $20 to $25 is reasonable for membership
(including the parking sticker), but $40 is too much and if it's put into effect I
won't be renewing my membership.
Joyce Shannon
ioys@att.net
9/10/2004
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Marie Preston
From:
Sent:
To:
Subject:
JEAN MASSEY [sketcher70@sbcglobal.net]
Tuesday, August 24, 2004 9:57 PM
City of Cupertino Parks and Recreation
Senior center fees
I attend an art class at Cupertino Senior Center
because the instructor, Mary Neumeister is an
excellent teacher. Because of my low income I would
not be able to continue if I have to pay for parking.
An alternate suggestion is to allow students to park
in the back parking area for more than 2 hours. Jean Massey
1
Page I of 1
Marie Preston
From: Carolyn & John Claudy (cjclaudy@earthlink.net]
Sent: Tuesday, August 24, 2004 5:59 PM
To: City of Cupertino Parks and Recreation
Subject: Senior Center Fees
Thank you for inviting me to discuss the proposal to increase Senior Center membership and parking fees.
won't attend the meeting, but will send you my thoughts in this message.
First, you are to be commended on your response to the grumbling. Holding a meeting and notifying
members, clearly and calmly describing reasons for the proposed fee increase, and being willing to reverse
direction is a productive response to the controversy.
Second, I believe the circumstances and proposed use of the money justify the increase in fees. But I'm not
cheap or on a fixed income, so the higher fees don't matter much to me. I think I'm receiving a great value for
my money.
Finally, what does matter to me is the difficulty I've had in finding a convenient place to park at the center.
This Spring, when Mom and I arrived for an 11 :00 class, the lot was often full. Perhaps you should consider
one or more of the following actions: more vigorously enforcing the "Permit Only" rule, expanding the permit
parking area, or restricting the number of parking permits sold. The increased parking fee seems unjust if
members can't find an empty place to park.
Thank you again.
Carolyn Claudy
9/10/2004
Page 1 of2
Marie Preston
From: Passable@aol.com
Sent: Tuesday, August 24, 2004 7:00 PM
To: City of Cupertino Parks and Recreation
Subject: Increase in Membership Fee for Sr. Center
Therese Ambrose Smith, Director
Parks and Recreation Department:
Top Line (or, Bottom Line):
As a result of the nlanned combined incr~a~eof membershin AND narking
____________________________._...._....,.o_,_,_.___.__m__00_ __ _ _ _ _ _ --ro:- - ___.n____________________________.............._".·"".,_"._ _"_m'__'__'____ ________.. __ - __ - __ - __ - - - - ____________________________________r:____n__n_____________......_____.___.______.___..___ _ _
fee. I will not be renewing my membership at the Senior Center for 2005.
And yes. the infinite rate increase (20/0.0) in the parking fee is probably the main
reason for my not renewing my membership.
You may know that I am a resident of SUNNYVALE which has recently opened it's
own brand new Senior Center of which I am also a member. As far as I know,
Sunnyvale is not planning to raise its fees or charge for parking.
It wouldn't surprise me if quite a few of your Senior members are also members of
Sunnyvale's Center. Have you ever surveyed that. In fact sending out a survey before
September 22 would be a good idea, don't you think so?
Meetings can only accomplish so much. They operate more on the squeaky wheel get
more oil than on a rational, logical, unemotional approach to the matter.
I don't disagree that 12 cents per DAY for membership and parking combined is a real
bargain and costs less than the cream in your coffee. And you made a good argument
that the money could come from reductions in DMV fees.
But I think you realize that in any financial situation, or even political ones, there are
fence sitters who will opt out (or in) depending on marginal factors.
For me, since I am not a very active member of Cupertino's Senior Center anyway, I
think I will just opt out. I am one of those on the fence who thought it was a real
bargain without the parking fee but with a parking fee would not think so.
9/10/2004
Page 2 of2
I know another member who really doesn't use the facilities very much but became a
member just so he could park there to wait to pick up his daughter there after her
classes at De Anza College.
So people are members for a variety of reasons, not all of which are critical to them. I
am sure you are aware of that.
Also, although some of the members may not drive or have cars, they may have family
members or friends who do and drop them off or pick them up. I suppose they can still
do that without paying a parking fee, right?
As for raising fees to pay for a Case Manager, I am a little surprised this is a primary
reason. Maybe you should take a survey of how many people want or need that service.
I would think that you could obtain some of those services gratis from United Way or
some other charitable service. Also, this might be covered by volunteer service who
might not be as knowledgeable as a professional but who could still lend a helping hand
with computer searches, filling out forms, making phone calls, etc.
I commend you on sending out the letter to explain your rationale for raising fees and
being open to correcting it if you "made a mistake", rather than dealing with such a big
decrease in membership that your objective of fund raising would be defeated by the
act of..... fee raising. That would be ironic, wouldn't it?
Bottom/Bottom Line:
As a result of the increased membership/parking fees, I will not be renewing for
2005. I will not be attending your September 22 meeting since I don't have much
more to say. You can send me a surveyor write me, but I do receive email from only a
limit list of correspondents, so please don't try to email me since it will get rejected
anyway.
David Orne
Sunnyvale
9/10/2004
Page 1 of 1
Marie Preston
From: JActerman@aol.com
Sent: Tuesday, August 24, 2004 6:22 PM
To: City of Cupertino Parks and Recreation
Subject: Sr. Center membership
Atten: Therese Ambrosi Smith:
I am displeased at the membership fee increases for the Senior Center. Adding to that is the decision to
discontinue my favorite class, Symphony & Concertos.
The $20 parking fee is especially irritating.
Your rationale that we got several hundred dollars in the license fee rebate is not of my world. I looked at
my records for registering my 93 Volvo and the fee was $69 in Nov 2002 and $72 in Nov 2003. There may
be some who got the "several hundred dollar bonanza" but it certainly wasn't people in circumstances
similar to mine.
Overall at present we are disinclined to renew our membership.
Rose and Joseph Acterman
9/10/2004
Page I of I
Marie Preston
From: OmaNita@aol.com
Sent: Tuesday, August 24, 2004 6: 17 PM
To: City of Cupertino Parks and Recreation
Subject: Senior Center
Dear Sir,
I am unable to attend the meeting to discuss the new membership and parking permit discussion.
I believe that the parking permit of $20.00 is too high!
I hope that if this is true that you will limit the parking permits to ONLY senior citizens who pay for a
membership fee. The parking is often limited as it is as many seniors who attend DeAnza College also
purchase a parking permit. Therefore often when I use the center there is no parking available.
SO PLEASE MAKE SURE THAT THE PAKING PERMIT ONLY GOES TO SENIOR CITIZENS WHO ARE
MEMBERS OF THE CENTER AND LIVE WITHIN CUPERTINO!
Sincerely, Juanita Simpkins
8155 Park Villa Circle
Cupertino, CA
(408) 725-0997
Qr:nªnita@aol.com
9/10/2004
Marie Preston
From:
Sent:
To:
Subject:
Donna ross [donna2435@webtv.netl
Tuesday, August 24, 20044:39 PM
City of Cupertino Parks and Recreation
membership fees
Dear Therese,
Thank you for your letter of August 20 re.the new fees. I will not be
able to attend the 9/23 meeting.
I don't think that people are disputing the need for a Case Manager's
service but object to so high a parking fee when often
one has to park on the street because the parking lot (including the back
area for seniors) has cars parked there without
permits. There should be a patrol out there who has no qualms about
issuing citations.
Also, why has Roger Irnmanuels class (symphony &concerts) been canceled?
It was the best class offered there and carne under the membership fee.
Regads
1
Marie Preston
From:
Sent:
To:
Subject:
Thelmawat@aol.com
Tuesday, August 24,20044:12 PM
City of Cupertino Parks and Recreation
No Subject
Dear Therese Smith,
Just received your 8/20/04 letter re increased fees at the Senior Center. I
am on a cane, so handicapped, and need the proximity of parking.
Although I have been a member as long as I can remember, there is no way I
will pay $40 for the privilege. So regretfully, you will loose many of us.
Thelma Watkins
Sunnyvale, CA
1
Marie Preston
From:
Sent:
To:
Subject:
Donna ross [donna2435@webtv.net]
Tuesday, August 24, 2004 4:39 PM
City of Cupertino Parks and Recreation
membership fees
Dear Therese,
Thank you for your letter of August 20 re.the new fees. I will not be
able to attend the 9/23 meeting.
I don't think that people are disputing the need for a Case Manager's
service but object to so high a parking fee when often
one has to park on the street because the parking lot (including the back
area for seniors) has cars parked there without
permits. There should be a patrol out there who has no qualms about
issuing citations.
Also, why has Roger Immanuels class (symphony &concerts) been canceled?
It was the best class offered there and came under the membership fee.
Regads
1
Page I of I
Marie Preston
From: Steve Yu [steveyu@comcast.net]
Sent: Tuesday, August 24, 2004 3:20 PM
To: City of Cupertino Parks and Recreation
Subject: Membership and parking
To my surprise you are not only raise the membership but also add additional parking fee, I joined the senior
center for a few years and never enjoied any benefit yet, I see no reason for me to renew my membership.
Also, my wife will not renew her membership too. Hope you can increase enough fee and get enough
member to keep you in business. Otherwise the city wasted so much money put up the building but can not
find enough support. Good luck.
Steve Yu
10299 McKlintock Lane
Cupertino, CA. 95014
9/10/2004
Marie Preston
From:
Sent:
To:
Subject:
Kay Kinney [klbkin@netscape.net]
Tuesday, August 24, 2004 3:25 PM
City of Cupertino Parks and Recreation
membership dues.
Dear Therese,
I just received your letter regarding a change in memberships dues and
an invitation to attend a Senior Citizens Commission meeting, Thursday,
Sept. 23, at 2 p.m. I will not be able to attend this meeting. I give
my vote and support for increasing the fees for membership and parking.
Wishing you the best.
Sincerely,
Kay Kinney
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1
Page I of I
Marie Preston
From: Larryloewy@aol.com
Sent: Tuesday, August 24,2004 12:17 PM
To: City of Cupertino Parks and Recreation
Subject: No more Taxes" read my lips
Dear Ms. Smith,
We received your form letter about the increases in fees proposed for the Senior Center membership, and
they are outrageous.
There was not one word to indicate any improvements or added benefits that attach to the increase. The
stupid reasoning regarding money saved on vehicle licensing fees was false in its inception. You spend more
than you have, and you want the Seniors to make up the difference. Most Seniors are on fixed incomes,
where do we go to get more money??
We will not be renewing our membership, figure out what else you can increase to make up for the loss of
membership.
Lawrence Loewy
#000628
9/10/2004
AUGUST 24, 2004
DEAR THERESE,
MY NAME IS FRANCES OTA. I'M A VOLUNTEER HULA TEACHER AT
CUPERTINO SENIOR CENTER. I'VE BEEN VOLUNTEERING FOR FOUR YEARS
AT THE CENTER. I'VE ALWAYS PAID THE $10.00 REGISTRATION FEE IN
ORDER TO GET A PARKING PERMIT AT THE CENTER.
ACCORDING TO YOUR LETTER, DATED AUGUST 20, THE FEE FOR PARKING
WILL BE SEPARATE FROM THE FEE FOR REGISTRATION. I DO NOT FEEL
THAT I NEED TO PAY BOTH FEES, WHEN I'M VOLUNTEERING MY SERVICES.
I GENERATE MONEY FOR THE CENTER, BY HAVING THESE HULA CLASSES,
BY HAVING THE STUDENTS REGISTER FOR THE CLASSES, EVERY SIX
WEEKS. THE CENTER HAS NEVER GIVEN ME A "FREE PARKING" PERMIT,
OR ANY KIND OF ACKNOWLEDGMENT, IN ALL THEYEARS AS A
VOLUNTEER INSTRUCTOR.
ARE THERE OTHER VOLUNTEER TEACHERS? DO THEY GET ANY
"FREEBIES", OR DO THEY HAVE TO DISH OUT? DO PAID INSTRUCTORS GET
FREE PARKING DECALS?
I'LL BE AT YOUR OCTOBER 23 MEETING.
SINCERELY,
~d/1UAJ c:Jt;G
~~ i;¡cjf f
To whom it should concern:
I feel like I have been hit in the solar plexes. I went to the center to rest a
bit, Was happy to see the newsletters outside for us and took one. So I read
it as I was resting and I was no longer happy. Just as I have been trying to
get more active in the activities I was delt a low blow. I know the state has a
shortage and I know you are having to charge for classes but to go from $1 0
to $40 for membership and parking only is a huge increase to keep one
employee on.Classes which once were free now have big price tags. I thought
that would be enough to keep you solvent. If I were a daily user of the center
I can see that it might be worth it but I was paying my $1 0 dues and maybe
not even using it except for an occasional class or event. Now it is becoming
like Cell Phones and Computer Providers and Exercise Clubs: you have to pay
high prices for something that you may use only occasionally if at al1. Good
for excessive users at the expense of occasional users. I have been a
supporter since I first learned about the center when I took a class from
Judy Chiu years ago. I always got the membership whether I took classes or
not. Now I'm expected to pay 4 times that whether I use it or not if I want to
use it at all. Something does not seem right somehow. I know things are
tough right now but when you raise prices even for a short emergency,
somehow they never quite go back down again. You, like the state
governments, will find uses for that money that you think are legitimate. I
have helped increase your membership by recommended you. Some have
been Cupertino residents, some not. I myself live 0.6 of a mile from the
Cupertino city line. As the roads go not as the crow flies. I have gone to
other centers as well. I didn't continue with S'vale because they charged for
being a non-resident. It cost me around $50 to take one class there what
with the price of the class and the non-resident fee. I can go to Santa Clara
Senior Center but they do not have what I want nor are they as convenient
for me to get to since I live right off St. Creek Road. Maybe one fee to be
accepted to any center might be a way to go. You are not the only ones
hurting. I'm sure they will be raising their rates and eliminating services also.
I left Cypress many years ago because it seemed the people who worked
there thought it was for them not the Seniors.At a time I could really use the
services I feel really let down. Don't send me a letter of apology. I don't want
to hear it. I see I have a choice to make. If I decide to make other choices I'd
like to say I've enjoyed much of my time with you and good luck.
C..leda Decker J j.
/ft] ~(/YV1 ~
~ ~,CA r~ðS'i
position was funded, staff recruited and interviewed some exceIJent candidates. We believe we have
found an individual who can provide outstancling service, but we are now in a quandary as to whether
or not to move forward given the backlash from the membership regarding the pending fee increase.
The root of a lot of the discontent appears to be the $20 parking fee.
I can understand that members believe parking should be provided free, but let me explain a little bit
about why the parking fee makes sense. When the governor rolled back the vehicle licensing fee (last
spring), drivers got a break in their car registration fees. However, this was not state money that the
governor gave back, it was local money. The reduction in local revenue has left cities scrambling to
find ways to increase fees and provide services. It's local money that funds your Senior Center and
programs.
One of the reasons for dividing the parking fee from the membership fee at the center was to
acknowledge that not all seniors drive. Those that drive received a rebate in the car tax, so it seemed
only fair to structure fees at the Senior Center to reflect this. If you have a car, it is likely you saved
several hundred dolJars this year in vehicle licensing fees. This was money that didn't go to your local
government or your local Senior Center. Even if you pay $20 a year for parking at the Senior Center,
you should come out ahead. Remember, no one is required to buy a parking pennit.
At any rate, if you do pay to park, your total fee of $40/per year expenditure for membership and
parking stilI seems like a good value at the Senior Center. Hopefully, the services we provide to you
are worth more than 77 cents a week, but that is all that we are charging - less than 77 cents a week.
Please attend the Senior Citizens Commission meeting on Thursday, September 23, 2 p.m., at the
Cupertino Senior Center, to comment on the membership fees that were increased to reinstate the Case
Manager position. We need to know if the Case Manager's service is valuable to seniors. We will not
hire the new Case Manager if we learn that seniors do not believe the fee increase is worth it.
If you would like to comment on this matter, but are unable to attend the meeting, please write or email
us at:
Address
Parks and Recreation Administration
City of Cupertino
10300 Torre Avenue
Cupertino, CA 95014 K + / ,-If
Sincerely, <j) ¡Q& iJ..o cJ.-ø17!1 J ""'j --<Jf./f7,Á..~
/~{h. ::-,. . OÍY/Jî It ÝtM'f; ik£}[ hr:u~ ca-~
Ther~e'Àmbrosl SITI1th, DIrector. ' / 7 ì ¡J I
Parks and Recreation Department / cftu¡ a.. Ü¿¿.t../e ' iú.L:.tl"et-l /
(/ '4"
Ct- ,. f~O 7/cU
Email
parks@cupertino.org
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Marie Preston
To:
Cc:
Subject:
DorisRudy@aol.com
David Knapp; Julia Lamy
Response to your email dated July 14, 2004
Dear Ms. Rudy:
Your email to the City Council regarding the increased fees at the Cupertino Senior Center
was forwarded to me for a response. As you are aware, the City was facing a funding
shortfall this year due to state take-aways and a weak local economy. At the Cupertino
City Council meeting of June 21, the Council adopted the budget for fiscal year 2004/05
and decided to re-instate the Case Manager position at the Senior Center. The City Council
understands the Case Manager provides important services to the community and wanted to
include the position within the budget. Because of the funding shortfall, the Council
sought new revenue to partially support the position, committing additional revenue from
the General Fund reserves. After consulting with Senior Center Manager, Julia Lamy, the
Council moved to increase membership fees for 2005. The fee increase will cover
approximately 40 percent of the program costs; General Fund reserves covering 40 percent,
and the Council on Aging covering 20 percent of the Case Manager program.
The Case Manager works to inform seniors and their caregivers of resources available to
delay/prevent institutionalization of frail elders. The Case Manager is a referral
resource for seniors concerned about friends or relatives in transition. The Case Manager
cost effectively accomplishes a number of objectives working with different community
services such as: home delivered meals, outreach, in-home support services, adult
insurance counseling, senior adult legal assistance and adult protective services. In
addition, the Case Manager provides education about aging and support for seniors
grappling with the aging process.
The Case Manager position has been vacant and unfunded since December 2003, and the Senior
Commission, recognizing the void created by the retirement of our last Case Manager,
Jackie Baddeley, actively participated in discussions with the City Council during the
budget to make the filling of this position a very high priority.
Please know that the additional fees you are paying will go directly into this program in
support of frail elders. The Council has been very supportive of senior programs in the
past, and continues to support them to the highest level possible.
If you have additional questions, please contact me at 408-777-3110.
Best Regards,
Therese Ambrosi Smith, Director
Parks and Recreation Department
cc: David Knapp
Julia Lamy
-----Original Message-----
From: DorisRudy@aol.com [mailto:DorisRudy@aol.com]
Sent: Wednesday, July 14, 2004 11:24 AM
To: City Council
Subject: Increased charges to belong to Senior Center in 2005
I am writing to object to the increase in costs to belong to the Cupertino
Senior Center starting in 2005. The increase from $12 to $20 is bad enough, but
charging $20 for parking is outrageous. You should not have to pay to park.
I go to the exercise class because I have a serious back problem. Especially
in the afternoons the parking lots are so full it is hard to find anywhere to
1
park, and now you want to charge for something that is not even available! !
Sometimes I have to drive round and round hoping someone will come out and
there will be a parking spot. Other times I have had to park way north in the
second or third section of the lot and walk carrying my exercise equipment and
walking is very painful for me. Now I am supposed to pay for this. I have
belonged to the senior center for nearly 15 years, but may not belong belong much
longer. I hope you will remove this parking charge as most seniors are on
fixed incomes and our incomes have gone down in recent years
2
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CLAIRE GRUBER
19924 PORTAL PLAZA
CUPERTINO, CA 95014
(408) 996-3625
Cupertino City Council
10300 Torre Avenue
Cupertino, Ca 95014
July 29,2004
The senior aerobics class, meeting Tuesdays and Thursdays from 10:45A.M till
noon,hereby wish to register our resentment of the new parking tax fee being imposed
upon us.
Since the opening of the new Senior Center, we have never had adequate parking for
our class. Some of us park at the Quinan Center and walk over, some take a chance
and park at the Oaks across the way, others park wh~re they can on Mary Ave. The
center is well aware of our problem as we have been complaining to them constantly.
To no avail I might add. It now seems we have to pay an additional $20 for the
privilage of not being able to park.
Where else in Cupertino is a parking fee required? Not the library, sports center, city
hall, Quinlan---why the Senior Center? If it's to cover the cost of the case worker, why
not let the state, county, city, churches, private organizations, etc. take care of the
needy? The center should be for recreation and education.
If monies are needed to maintain the Senior Genter, all classes should have a fee
requirement. There is no reason for any class, even those fO~itizenshiP and ¿
computer training to be free of charge. - /:/, / C" é> /17[.,'
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CUPERTINO SENIOR CENTER
21251 Stevens Creek Blvd. Cupertino CA 95014
(408) 777-3150
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Other information pertaining to:
- Case management
- Other local senior centers
SOll1etÏn1es You
Need an Ace
A geriatric care manager can help you cope
with an agi ng relative. IV SUSAN GARU.N~
o FAMILIES STRl1GGUNG
with the needs of aging
relatives, the geriatric
care manager can be a
godsend. This emerging
breed of specialist can as-
sess a senior's physical,
social, and financial needs and stitch to-
gether a patchwork of services to address
them. The cost: about $300 to $800 for
an initial assessment, and $50 to $150 an
hour after that.
If you're .in me market fur such a person,
be aware that the protession is virtuallyWl-
regulated: The feds don't monitor it, and
only one state, New Hampshire, requires li-
censing. As the demands of the older pop-
ulation grow, the field.is 'Wide open to prac~
titioners w:ith. little experience in dealing
with the variety of issues the elderly iàce.
Cathy Cress, president of Cresscare Case
Management Agency fur Elders in Mon-
terey; Calif, says aœoWltWg and financial-
planning firms and home-health agencies
are starring to offer geriatric care manage-
ment, too. Although these professionals
mxy be trained in some íàœts of elder care,
she says, families need to check credentials
carefully. "These are incredibly complicat-
edproblems, and geriatric
care managers must be ex-
perts in multiple do--
maIDs," explains Cress,
who teaches courses on
geriatric care manage-
ment for San Francisco
State University's master's
in gerontology program.
In short, a skilled
geriatric care manager is
a "jack: of all trades,"
says Tara Eisner, who
works for LivHome
Corp. in Los Angeles.
You can hire oue to su~
M ¡ ,.. . --A'TL..4 j July 12. 2004
pervise home-care aides,
retain an attorney for le-
gal problems, arrange tor
transportanon for visits
to doctors and shopping
trips~ fill out endless
forms for benefits pro-
grams, and act as a family's advocate
with hospitals and physicians. Adult
children who live far away look to care
managers to visit their parenrs regularly
and to keep them infunned, she says. Al-
though she will help place a senior in an
institutional setting" Eisner says her
goal is to keep an older person at home:
"We want them living an independent
life so they can age gracefully."
GmlNG INSURERS TO BUDGE
THAT'S WHAT NIKI MARTIN, 50, of
Sunnyvale, Calif., is trying to do for her
78-year-old father, Nick, who lives with
her. She tu.'1led to Cresscare in early
April for help with her father, who had
suffered several strokes. He had also
been diagnosed with a brain tumor that
was causíng violent behavior. The care
manager, Stephen Kutchko, found a dai-
ly outpatient treatment program for her
fa.ther~ persuaded a re-
luctant insurance com-
pany to pay for a home-
care aide, and arranged
for a wristband transmit-
ter in case her father
wandered off. Kutchko
plans to spend an hour
and a half a week on the
Martin case. Marti.n~
who works full-rime as
an executive assistant at
Agilent Technologies,
says the service provides
I her with the "expertise
.. to navigate a very com-
I Where To I
I Find Help i
. Aging NetwwkServicos, I
agingnets.com I
aEldercare.locator,
eldercare,gov or 80Ó677'1il6
.Nation~IAssociationof
,;ProfessionaIGeriatric;Caie'.
/Mai1agers,carema~ca,!
',IIi$e~iol8ddge l3rni'¥':9!s.i
;,~b~~';';'familY;GCm" '>?
.. ..-.;,....'-,. .." -'""6';' .. .__ .. ...,~.-·.'.-r.,. -_-..
plicateli, cumbenome ~UP
system.' She signed a The Martins
contract, which in- andi<utchko
cluded a $500 deposit
and an hourly fee of $85, although there
might be some other costs depemiing on
her dad's needs.
Li1œ Martin, re1a.tives usua1!yseekhelp
during a crisis when they do not have
time fur an in-depth probe of a care man-
ager's training. Soïfyou think you may
need this sort of help, start looking ahead
of time (table).
Make sure the: manager is licensed as
a social worker, a registered nurse, a
therapist, or care-related professional.
The best place to start is the National As-
sociation of Professional Geriatric Care
Managers, whose members must meet
c;ertain standards. Anyone you picl<
shonld have several years' experlence in
providing assessments of and services to
the elderly and a list of re<:ent references.
Also inquire how the manager would
handle family squabbles over care. Mar-
sha Pierson, a care manager with ¡ona Se-
nior Services m Washington, says she will
mediate disputeS among siblings. "We try
to neutralize the family dynamics of guilt
and anger and meet the needs afthe sen-
ior," she says.
Although costly, a geriatric care man- i
ager may offer something money ~>t ~
buy. By lightening the burden of havmg ~
to unravel the perplexing web of elder- ::
care services on their own, families will be ~
able to make the most of those last yeBIS ~,
with their aging relative. . ;.
)C)<XI"IX)'IO'IIX)<'<1''Jo:XXICX C
' , ,
~ "'X"'X('( ~ ~~ ~
"..."""11:'"'1<0....."',, resscare
¡ '",,I ~ ":S" ~ .
,,,·,,,....."X....",,,,..,,,,,,...,,,,
: )< ( :- ~ ~
a :J;J;:" E ~Y/M ~ Case Management Agency For Elders
:: :':~~"g"=:
.. '",,' II 'ut""...)<x
, . ,
"")i'X,,,,,,,,,,,, "x",,,¡e,,,,,,..,.,,
200 Gænwood Circk, Suite Aì5
Monterey, California 93940
Tekphone (831) 372·0802 FA,"\ (831) 372-0392
Toll F", 1-800-400·2062
e-maiL: cressj@cresscare.com
888N. FirsrStreet#316
San Jose, California 95112
T,kpho", (408) 280-6024 FAX (408) 280-7817
e~mail: cress2@cresscare.com
w'WW.cresscare,com
Friday, August 13, 2003
Julia Lamy
Cupertino Senior Center
21251 Stevens Creek Blvd.
Cupertino, CA 95014
Dear Julia,
Case management has become a valuable tool in assisting seniors who must
cope with declining health and the increasingly complex world of health
care.
Cresscare is a nationally known geriatric case management agency. Our
mission is to help seniors to remain independent while receiving quality
care. We have been serving seniors in Monterey, San Benito and Santa Clara
counties for 25 years. Cresscare is widely known for it's integrity, expertise and professionalism,
as well as our long standing excellence in the field of geriatric case management.
I wrote the first book ongeriatric care management, nationally, Handbook for Geriatric Case
Management and teach in the new master's program in geraitric care managment in the
gerontology master's at San Francisco State. Please see enclosed a recent Business Week article
about geraitric care managment and our agency.
I will be calling you in the next few days to make an appointment to update
you on our extensive menu of services. If you wish to learn more about us in
the meantime, visit our website at: www.cresscare.com.
I look forward to talking with you soon.
Sincerely,
Cathy Cress, MSW
President
City of Cupertino
Survey of Local Senior Centers
Approx.
$475,000
Approx.
2,500
individuals
use the
center
Yes - classes
offered
through adult
education &
West Valley
College.
Charge for
travel
Yes,p:
time.
Contracted
via
Outreach.
Funded thru
several
sources
No
additional
benefits
Yes - on1y
mailed @
$1/month;
copies not
available
for general
pick-up
None-
eliminated
1 year ago
program.
Some free
offerings
OF 55%
EF 45%
$996,000
66,000
served
Yes, some
free offerings
2004 -
no;
2005
consid-
ering
$20/vear
No
No
Access to
classes,
trips
Yes. If
mailed
$5/year
2004
$15
2005
$15/R
$20/NR
Cupertino
777-3150
Julia
N/A
N/A
560
members
Yes, some
free offerings
Pancake Yes - share
breakfast, with other
newsletter, SJ senior
discount on centers
some
events.
Yes, no
charge
$8
Cypress
(S1)
244-1353
Maqueline
100% OF
$587,638
4,500/year
served
Yes; some
free offerings
No
Yes
Access to
classes,
newsletter
Yes;
mailed for
free
$6/R
$8/NR
Milpitas
586-2775
Lanette
Senior Centers
City of Cupertino Survey of Local
100% GF
300-
500/day
served
Yes. Classes
offered
through adult
education &
Foothill
college.
No
Yes-
shared with
community
services
Everyone
one is
included
Yes~ no
mail to
homes
None
Mt. View
650-903-
6330
John
100% GF
$22,000
1,000/mo
served
Yes, $15
some
programs
free
agency -
comes 1
day a month f.
Yes - No
shared with
community
servIces
Reduced
lunch fee
Yes. To
have
mailed
$4/year
$12
Los Altos
650-947-
2797
Lydia
Via in-kind
donations
No
separate
budget
exiJ;ts
200+
members
Yes via the
City's parks
and
recreation
department;
some free
offerings via
the center
No
ency
Yes - Sr.
Coord. does
this part
time
Break on
trips if
member of
55+ Club
Yes
monthly
newsletter
@ $10/yr
for 55+
Club
members;
bimonthly
flyer free
Yes -free
No
Los Gatos
354-1514
Linda
100% GF
$600,000
6,000-
10,000/mo
served
Yes via
unified
school
district
No
Yes - 36
hours/wk
None
No
Santa
Clara
615-2200
Bed
-·Some centers had only member attendance and not number of seniors served.
doc
Page 2 of3
September 2, 2004
Jr'\m'lrh ßnñ t'f':(':rf>.Rtìon nnmin\<u>:ninr í'.N1tt':T\5:.lIrvev oq 2004
City of Cupertino Survey of Local Senior Centers
Approx.
5%GF
($18,000),
remainder
In
fundraisers
& fees
N/A
Yes, some
free offerings
$25/yr +
$10 each
additional
family
member
Saratoga
868-1253
Jeannie
N/A
3,500+
members
Yes, some
free offerings
No
No
Access to
rooms,
offerings,
fitness
room
N/A
** Some centers had only member attendance and not number of seniors served.
N/A
395
members
Yes, some
free offerings
No
No
1 member
party, free
video
rentals,
newsletter
centerlsurvey 09 2004.doc
Have a
activity
guide
catalog -
going to
monthly
newsletter
Yes, no
charge
2004
$121R,
$18/NR
2005
$18/R
$25/NR
Surmyvale
730-7360
Myrna
$8
Page 3 of3
September 2, 2004
g:\parks and recreation admin\senjor
Willows
(SJ)
448-6400
Nasario &
Shirle