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PSC 04-12-2012 • CUPERTINO PUBLIC SAFETY COMMISSION REGULAR MEETING MINUTES Thursday, April 12, 2012, 7:00 p.m. Cupertino City Hall, Conference Room A I. CALL TO ORDER Commissioner Huang called to order the regular meeting of the Cupertino Public Safety Commission at approximately 7:01 p.m. on Thursday, April 12, 2012 in the Cupertino City Hall, Conference Room A, located at 10300 Torre Avenue, Cupertino, California 95014. Commissioner Huang introduced Captain Ken Binder as the new Captain of the West Valley Patrol Division, and asked all in attendance to introduce themselves. Then Commissioner Huang presented Lt. Don Morrissey of the West Valley Patrol Division with a gift of appreciation from the City of Cupertino and the Public Safety Commission. They want to thank him and acknowledge all the time he has volunteered in assisting the Commission and in attending the PSC Meetings while two different Captains were away for extended training sessions. II. ROLL CALL Commissioners Present: Andy Huang Daniel Nguyen Nina Daruwalla (late) Robert McCoy Lily Lim Commissioners Absent: none Staff Present: Captain Ken Binder, Santa Clara County Sheriffs Office Lieutenant Don Morrissey, Santa Clara County Sheriffs Office Battalion Chief Gary M. Cocroft, Santa Clara County Fire Department Staff Absent: none Other Present: Peter Friedland, Cupertino TICC (Technology, Information and Communications Commission Tom Sanford, Director of Security for Safety& Emergency Operations at the Verona/Montebello community III. ORAL COMMUNICATIONS There is one oral communication, presented in person by Tom Sanford, Director of Security for the Cupertino communities of Verona and Montebello. Although very pleased with the dedication emergency service personnel have displayed, he is very concerned that the continued growth of the City of Cupertino will strain emergency services response times. He believes there is a need to grow the size of emergency services in proportion to the growth of the City. IV. WRITTEN COMMUNICATIONS There are no written communications to discuss at this regular meeting. V. APPROVAL OF MINUTES 1. March 8, 2012 ACTION: YES VOTE: YES MOTION: Nguyen SECONDED: Huang 4 to 0 Commissioner Nguyen motioned to approve the minutes of March 8, 2012; the motion was seconded by Commissioner Huang; votes taken, all in favor to approve the minutes of March 8, 2012 without corrections, though one Commissioner had not yet arrived. VI. OLD BUSINESS 1. Discussion of Walk/Bike/Carpool (WBC)to School project ongoing Commissioner Lim received the contact information for Lincoln and Kennedy schools; she emailed both with no response so far and she is unsure if those individuals are still in charge of the programs there. She will forward the contact information to Commissioner McCoy so he may update the work program. Commissioners Nguyen and Daruwalla will submit the contact information for their assigned schools as well. Commissioner Daruwalla reports that Garden Gate School called to ask if it is too late to host a W/B/C event. She told them there is still time, and sent them the necessary forms. 2. Boltage Program progress/updates (Nguyen) ACTION: YES VOTE: NO MOTION: N/A SECONDED: N/A 0 to 0 Commissioner Huang asks Commissioner Lim to obtain Leslie's contact information from former Commissioner Pow, and to verify if Leslie is still involved with the Boltage program at the school. Commissioner Nguyen has no program update at this time. 3. Report on Surveys to Schools (Nguyen) ACTION: YES VOTE: NO MOTION: N/A SECONDED: N/A 0 to 0 Commissioner Nguyen received the October Surveys from three schools very late, just this February, and will be finished processing the data next month. He had considered creating an online document for the teachers to directly input their survey results and save him time on data entry. However, he is afraid the teachers will get confused. Therefore, he states that the process will not change at this time. Commissioner Nguyen initiates discussion on when to schedule the next Survey to Schools, and the Commission decides on May 7, 2012. Commissioner Huang states that each commissioner should personally contact the principals of their assigned schools, and ask them to alert the teachers to expect the upcoming survey. This will also allow an opportunity to verify contact information and learn of any upcoming changes. Commissioner Huang requests that Captain Binder notify the SROs of the scheduled survey and ask them to make formal contact with each school before they deliver the survey forms. Commissioner McCoy asks whether the Teen Commission's Bike to School Day is linked to the Survey, and Commissioner Huang answers that although the two commissions share a budget, there is no link between the events. Commissioner Huang encourages Commissioner McCoy, as the PSC's liaison to the Teen Commission, to get a copy of their budget for the bike event and find out who is in charge, since communication has been sparse in the past. Later, Commissioner Lim poses the question, whether the PSC could use the new Cupertino Alert System in the future to conduct the Survey to Schools. 4. Discuss progress on participation in the Alert SCC Program (Huang) ACTION: YES VOTE: YES MOTION: Huang SECONDED: Daruwalla 5 to 0 Commissioner Huang has not heard any updates from Rick Kitson since the last PSC Meeting regarding the new Cupertino Alert System through Everbridge, abbreviated CAS. Commissioner Huang motions to change the Agenda item regarding this topic to include CAS in addition to Alert SCC; the motion was seconded by Commissioner Daruwalla; votes taken, all in favor to update the Agenda item. Peter Friedland from the TICC offers that the budget for CAS was approved, but he has not heard when the system will become operational. Mr. Friedland then elaborates about how user-friendly the CAS system is, how cost will not prohibit use and how it might be used for polling residents as well. He states that the TICC requested the City develop a policy to determine who will be authorized to use the system, in the hopes that it will be used very proactively. He urges everyone to attend the next demonstration at the meeting on Thursday, April 26, 2012 at 2:00pm. Commissioner Huang verifies that Commissioners Nguyen and Daruwalla plan to attend the demonstration, asking them to review it at the next PSC Meeting. He will not be able to attend because he will be out of the country on a self-funded trip. Commissioner Huang has a charity for cancer research and the Chinese government invited him to join an anti-cancer development contract. The Taiwanese government also invited him to talk about updates in cancer research, and to discuss their emerging emergency alert system. He is also invited to a dinner where the Principal of the Taiwanese Central Police University (CPU) will be among the guests. There has been discussion about developing a sister police academy relationship, coinciding with the sister city relationship that currently exists with Hinshu. Captain Binder will introduce Commissioner Huang to the Director of the Sheriffs Academy to find if there may be mutual interest. Captain Binder adds that in the past, the Sheriffs Office has taken a trip to China to provide specialized training on evidence collection techniques. Commissioner Huang adds that Channel 26 invited him to the anniversary of the Japan 311 earthquake to give an emergency preparedness presentation in Chinese, including how to dial into the Alert SCC system as well as all other bay area systems currently in place, since the show's audience covers the bay area. Commissioner Huang has also been in discussion with four companies, including TSMC, Oracle, Cisco and Applied Materials, who have all requested bi- lingual presentations on the Alert SCC system and personal emergency preparedness. Mr. Friedland asked why those companies contacted Commissioner Huang when none has a presence in Cupertino, and Commissioner Huang explained that a large percentage of their engineers are Cupertino residents. Commissioner Huang also notes that the Cupertino Senior Center is requesting First Aid/Alert SCC training in both Mandarin and English, and radio station FM 92.3 would like a presentation as well. Mr. Friedland suggests that a special joint meeting take place between the PSC and the TICC to discuss the application of the new CAS system. Commissioner Huang agrees, asking Mr. Friedland to coordinate a meeting with Rick Kitson. VII. NEW BUSINESS No discussion of New Business at the time of this report. VIII. REPORTS 1. Santa Clara County Fire Department Battalion Chief Gary Cocroft reviews the monthly status report for County Fire in Cupertino. He acknowledges the concern expressed by Mr. Sanford during Oral Communications, and contends that although the population has grown in Cupertino, the standards for response times remain consistent at seven minutes or less, 90% of the time. Cupertino experienced low fire loss last month, the largest being a $2100 loss related to a multiple-family dwelling fire. When asked about the Hazardous Materials Unit, Battalion Chief Cocroft states that it is the only Hazardous Materials vehicle for the entire County, aside from a City of San Jose unit. The poor economy causes most other agencies to de-prioritize the program, so the County unit is relied upon more. Commissioner Huang asks if County Fire might produce a report with running calendar totals for their categories, so they can quickly overview the stats for each month of the last few years and try to spot trends. He points to a section of the Sheriffs Office report as a good example of what they would like to see. 2. Santa Clara County Sheriff's Office Captain Binder from the Santa Clara County Sheriffs Office reviews the monthly status report. Most numbers remain steady, but grand theft incidents and traffic moving citations increased in March. Peter Friedland points out the significant overall decrease from 2010 to 2011 and asks the reason. Lt. Morrissey fields the question by crediting a combination of working with the public, successful burglary suppression, and advanced identification work to link individuals and expose crime networks. In addition, with the economy down, more people are at home to discourage burglaries. Captain Binder continues his review, noting that response times are all well below the set obligations of 6 minutes for Priority One, 9 minutes for Priority Two and 20 minutes for Priority Three. Priority One calls for service in March actually averaged 4 minutes, Priority Two averaged 5.82 minutes and Priority Three averaged 8.92 minutes. Commissioner Huang notes that Moving Citations increased dramatically, and Lt. Morrissey reveals that there is a new Motorcycle Unit in Cupertino, Deputy Chad Biscardi, who recently completed motorcycle training and is very dedicated and diligent. He spends a lot of time educating drivers and enforcing against moving violations. Commissioner McCoy asks Lt. Morrissey whether they can also credit Deputy Biscardi for the high number of DUI arrests, but he states that the increase is common during times of Avoid the 13 Campaigns sponsored by the Office of Traffic Safety. The Sheriffs Office voluntarily participates in such enforcement campaigns a few times a year; Seatbelt Enforcement used to be a common campaign, but Distracted Driving Enforcement is the current focus. Mr. Friedland asks Lt. Morrissey if it is possible to separately track texting related citations, but he explains that those citations tend to fall under other violations and the Sheriffs Office does not separately track them. Commissioner McCoy inquires whether the PSC could use part of their funding for a day to pull over good drivers and reward them. Lt. Morrissey answers that you must have a law violation or other legal reason to detain someone, and randomly pulling people over would probably not be well received. Mr. Friedland offers that he has heard of some police agencies on the east coast having good driver reward programs in place. 3. Commission Reports Commissioner McCoy reports on the Bicycle-Pedestrian Commission. He is concerned about Apple employees riding bicycles unsafely through Cali-Mill Plaza on the sidewalk against traffic. Many people are almost knocked down by these bicyclists. They will contact the person in charge of the bike share program for Apple (which utilizes black bikes with silver saddlebags) to ask if employees are required to sign documents stating that they must follow standard DMV traffic rules for bicyclists. Commissioner Daruwalla offers that Google employees do not sign anything, and just randomly take bikes with no oversight. Mr. Friedland interjects that he has also witnessed many bicyclists zipping through stop signs and asks if there have been any campaigns to curb these violations. No one present recalls a specific campaign, but Captain Binder states that deputies do in fact issue citations to bicyclists when they witness violations. Commissioner McCoy reports that the Bicycle-Pedestrian Commission has ordered beacon lights (red light flashing on a post) for the intersections of McClellan and Lincoln, and Results Way and Bubb, which should be in place soon. In addition, May 10, 2012 is Bike to Work Day, and they plan to have a recharge station at the Quinlan Certer. Commissioner McCoy is concerned because they have no plans for traffic safety or medical issues. Captain Binder confirms that the Sheriffs Office has been notified of the event. Commissioner McCoy reports on the Teen Commission only that Lauren Neff, City staff liaison, requested that the SRO for Kennedy School be put in contact with her, so Commissioner McCoy asked Deputy Bond to make contact. Commissioner McCoy reports on the TICC that there is concern about the 408 area code overlay planned to take effect on October 20, 2012; specifically whether residents will be aware of the new procedure when calling the non-emergency number for County Communications. The concern also extends to local alarm systems, fire systems and medical alert systems that rely on auto-dial features. Mr. Friedland adds that the TICC would like to ask if the Sheriffs Office has a list of alarm companies that do business in Cupertino so the City staff may contact them and urge them to voluntarily contact their customers and ensure any necessary reprogramming is taken care of before the deadline. Captain Binder states that the Sheriffs Office typically gets alarm calls daily and that County Communications would likely have a list of alarm companies operating in the County. Commissioner Nguyen suggests that most companies probably already program the full dialing sequence in their auto-dialers to avoid possible problems, but Mr. Friedland believes that there is probably a percentage that are not on top of it. Commissioner McCoy proposes that the PSC monitor the situation and see what the City plans to do regarding this possible issue. Commissioner McCoy also reports on the TICC that they have a proposal for the Ready95014 App, to include a way to convert MMS to SMS text format. Mr. Friedland explains that since SMS uses such a small amount of broadband, it might be a viable means of communication post-emergency when the broadband system quickly becomes overwhelmed with voice calls. Mr. Friedland then expands information from the TICC. He states that the new AT&T tower on Results Way is now operational, and it should dramatically improve cell phone coverage for AT&T customers in the area of Lincoln and Kennedy schools. Commissioner Huang will call the Monta Vista principal and ask for a survey on cell phone coverage to get some feedback. Mr. Friedland encourages feedback, because if there are still problems then AT&T should be notified and may need to redirect the antennas. Commissioner McCoy next expresses concern about how the City website crashed recently when Apple released new plans and incurred so much traffic that the entire server crashed for a couple days. He asks whether the City will rely on the website post-emergency to issue shelter instructions to residents and is worried about the capacity for high-volume traffic. Mr. Friedland clarifies that the website is not designed to be a transaction oriented system, like a bank website for instance, so 5 high-volume traffic is a problem. The TICC is working with the City to upgrade the server with RFP. CAS, on the other hand, is designed as a transaction oriented system and would be the better choice to disseminate information to residents post-emergency. Commissioner Huang brings up the large number of user complaints regarding the quick auto-log- off they encounter when trying to use the City wifi. Mr. Friedland reports that even the Mayor is aware of the problem, but more people need to make formal complaints so that fixing this problem is given higher priority. Commissioners Nguyen and Lim have no updates to report at this time. IX. FUTURE AGENDA FOR NEXT REGULAR MEETING 1. Walk/Bike/Carpool to School Project, ongoing 2. Boltage Program progress/updates 3. Report on Survey to Schools 4. Discuss progress on participation in AlertSCC and CAS Programs X. ADJOURNMENT This regular meeting adjourned at 8:16 p.m. XI. NEXT MEETING The next regular meeting is scheduled on Thursday, May 10, 2012 at 7:00 p.m. SUBMITTED BY: Jennifer Roth Administrative Assistant West Valley Patrol Division Santa Clara County Office of the Sheriff April 17, 2012 APPROVED BY: h V/ g2 Andy Huang, Commission Chair Date 6