PSC 04-12-2012 •
CUPERTINO PUBLIC SAFETY COMMISSION
REGULAR MEETING MINUTES
Thursday, April 12, 2012, 7:00 p.m.
Cupertino City Hall, Conference Room A
I. CALL TO ORDER
Commissioner Huang called to order the regular meeting of the Cupertino Public Safety Commission
at approximately 7:01 p.m. on Thursday, April 12, 2012 in the Cupertino City Hall, Conference Room A,
located at 10300 Torre Avenue, Cupertino, California 95014.
Commissioner Huang introduced Captain Ken Binder as the new Captain of the West Valley Patrol
Division, and asked all in attendance to introduce themselves. Then Commissioner Huang presented
Lt. Don Morrissey of the West Valley Patrol Division with a gift of appreciation from the City of
Cupertino and the Public Safety Commission. They want to thank him and acknowledge all the time he
has volunteered in assisting the Commission and in attending the PSC Meetings while two different
Captains were away for extended training sessions.
II. ROLL CALL
Commissioners Present: Andy Huang
Daniel Nguyen
Nina Daruwalla (late)
Robert McCoy
Lily Lim
Commissioners Absent: none
Staff Present: Captain Ken Binder, Santa Clara County Sheriffs Office
Lieutenant Don Morrissey, Santa Clara County Sheriffs Office
Battalion Chief Gary M. Cocroft, Santa Clara County Fire Department
Staff Absent: none
Other Present: Peter Friedland, Cupertino TICC (Technology, Information and
Communications Commission
Tom Sanford, Director of Security for Safety& Emergency Operations at
the Verona/Montebello community
III. ORAL COMMUNICATIONS
There is one oral communication, presented in person by Tom Sanford, Director of Security for the
Cupertino communities of Verona and Montebello. Although very pleased with the dedication
emergency service personnel have displayed, he is very concerned that the continued growth of the
City of Cupertino will strain emergency services response times. He believes there is a need to grow
the size of emergency services in proportion to the growth of the City.
IV. WRITTEN COMMUNICATIONS
There are no written communications to discuss at this regular meeting.
V. APPROVAL OF MINUTES
1. March 8, 2012
ACTION: YES
VOTE: YES
MOTION: Nguyen SECONDED: Huang 4 to 0
Commissioner Nguyen motioned to approve the minutes of March 8, 2012; the motion was
seconded by Commissioner Huang; votes taken, all in favor to approve the minutes of March 8,
2012 without corrections, though one Commissioner had not yet arrived.
VI. OLD BUSINESS
1. Discussion of Walk/Bike/Carpool (WBC)to School project ongoing
Commissioner Lim received the contact information for Lincoln and Kennedy schools; she emailed
both with no response so far and she is unsure if those individuals are still in charge of the
programs there. She will forward the contact information to Commissioner McCoy so he may
update the work program. Commissioners Nguyen and Daruwalla will submit the contact
information for their assigned schools as well.
Commissioner Daruwalla reports that Garden Gate School called to ask if it is too late to host a
W/B/C event. She told them there is still time, and sent them the necessary forms.
2. Boltage Program progress/updates (Nguyen)
ACTION: YES
VOTE: NO
MOTION: N/A SECONDED: N/A 0 to 0
Commissioner Huang asks Commissioner Lim to obtain Leslie's contact information from former
Commissioner Pow, and to verify if Leslie is still involved with the Boltage program at the school.
Commissioner Nguyen has no program update at this time.
3. Report on Surveys to Schools (Nguyen)
ACTION: YES
VOTE: NO
MOTION: N/A SECONDED: N/A 0 to 0
Commissioner Nguyen received the October Surveys from three schools very late, just this
February, and will be finished processing the data next month. He had considered creating an
online document for the teachers to directly input their survey results and save him time on data
entry. However, he is afraid the teachers will get confused. Therefore, he states that the process
will not change at this time.
Commissioner Nguyen initiates discussion on when to schedule the next Survey to Schools, and
the Commission decides on May 7, 2012. Commissioner Huang states that each commissioner
should personally contact the principals of their assigned schools, and ask them to alert the
teachers to expect the upcoming survey. This will also allow an opportunity to verify contact
information and learn of any upcoming changes. Commissioner Huang requests that Captain
Binder notify the SROs of the scheduled survey and ask them to make formal contact with each
school before they deliver the survey forms.
Commissioner McCoy asks whether the Teen Commission's Bike to School Day is linked to the
Survey, and Commissioner Huang answers that although the two commissions share a budget,
there is no link between the events. Commissioner Huang encourages Commissioner McCoy, as
the PSC's liaison to the Teen Commission, to get a copy of their budget for the bike event and find
out who is in charge, since communication has been sparse in the past.
Later, Commissioner Lim poses the question, whether the PSC could use the new Cupertino Alert
System in the future to conduct the Survey to Schools.
4. Discuss progress on participation in the Alert SCC Program (Huang)
ACTION: YES
VOTE: YES
MOTION: Huang SECONDED: Daruwalla 5 to 0
Commissioner Huang has not heard any updates from Rick Kitson since the last PSC Meeting
regarding the new Cupertino Alert System through Everbridge, abbreviated CAS. Commissioner
Huang motions to change the Agenda item regarding this topic to include CAS in addition to Alert
SCC; the motion was seconded by Commissioner Daruwalla; votes taken, all in favor to update the
Agenda item.
Peter Friedland from the TICC offers that the budget for CAS was approved, but he has not heard
when the system will become operational. Mr. Friedland then elaborates about how user-friendly
the CAS system is, how cost will not prohibit use and how it might be used for polling residents as
well. He states that the TICC requested the City develop a policy to determine who will be
authorized to use the system, in the hopes that it will be used very proactively. He urges everyone
to attend the next demonstration at the meeting on Thursday, April 26, 2012 at 2:00pm.
Commissioner Huang verifies that Commissioners Nguyen and Daruwalla plan to attend the
demonstration, asking them to review it at the next PSC Meeting. He will not be able to attend
because he will be out of the country on a self-funded trip. Commissioner Huang has a charity for
cancer research and the Chinese government invited him to join an anti-cancer development
contract. The Taiwanese government also invited him to talk about updates in cancer research,
and to discuss their emerging emergency alert system. He is also invited to a dinner where the
Principal of the Taiwanese Central Police University (CPU) will be among the guests. There has
been discussion about developing a sister police academy relationship, coinciding with the sister
city relationship that currently exists with Hinshu. Captain Binder will introduce Commissioner
Huang to the Director of the Sheriffs Academy to find if there may be mutual interest. Captain
Binder adds that in the past, the Sheriffs Office has taken a trip to China to provide specialized
training on evidence collection techniques.
Commissioner Huang adds that Channel 26 invited him to the anniversary of the Japan 311
earthquake to give an emergency preparedness presentation in Chinese, including how to dial into
the Alert SCC system as well as all other bay area systems currently in place, since the show's
audience covers the bay area. Commissioner Huang has also been in discussion with four
companies, including TSMC, Oracle, Cisco and Applied Materials, who have all requested bi-
lingual presentations on the Alert SCC system and personal emergency preparedness. Mr.
Friedland asked why those companies contacted Commissioner Huang when none has a presence
in Cupertino, and Commissioner Huang explained that a large percentage of their engineers are
Cupertino residents. Commissioner Huang also notes that the Cupertino Senior Center is
requesting First Aid/Alert SCC training in both Mandarin and English, and radio station FM 92.3
would like a presentation as well.
Mr. Friedland suggests that a special joint meeting take place between the PSC and the TICC to
discuss the application of the new CAS system. Commissioner Huang agrees, asking Mr. Friedland
to coordinate a meeting with Rick Kitson.
VII. NEW BUSINESS
No discussion of New Business at the time of this report.
VIII. REPORTS
1. Santa Clara County Fire Department
Battalion Chief Gary Cocroft reviews the monthly status report for County Fire in Cupertino. He
acknowledges the concern expressed by Mr. Sanford during Oral Communications, and contends
that although the population has grown in Cupertino, the standards for response times remain
consistent at seven minutes or less, 90% of the time. Cupertino experienced low fire loss last
month, the largest being a $2100 loss related to a multiple-family dwelling fire. When asked about
the Hazardous Materials Unit, Battalion Chief Cocroft states that it is the only Hazardous Materials
vehicle for the entire County, aside from a City of San Jose unit. The poor economy causes most
other agencies to de-prioritize the program, so the County unit is relied upon more. Commissioner
Huang asks if County Fire might produce a report with running calendar totals for their categories,
so they can quickly overview the stats for each month of the last few years and try to spot trends.
He points to a section of the Sheriffs Office report as a good example of what they would like to
see.
2. Santa Clara County Sheriff's Office
Captain Binder from the Santa Clara County Sheriffs Office reviews the monthly status report.
Most numbers remain steady, but grand theft incidents and traffic moving citations increased in
March. Peter Friedland points out the significant overall decrease from 2010 to 2011 and asks the
reason. Lt. Morrissey fields the question by crediting a combination of working with the public,
successful burglary suppression, and advanced identification work to link individuals and expose
crime networks. In addition, with the economy down, more people are at home to discourage
burglaries.
Captain Binder continues his review, noting that response times are all well below the set
obligations of 6 minutes for Priority One, 9 minutes for Priority Two and 20 minutes for Priority
Three. Priority One calls for service in March actually averaged 4 minutes, Priority Two averaged
5.82 minutes and Priority Three averaged 8.92 minutes. Commissioner Huang notes that Moving
Citations increased dramatically, and Lt. Morrissey reveals that there is a new Motorcycle Unit in
Cupertino, Deputy Chad Biscardi, who recently completed motorcycle training and is very
dedicated and diligent. He spends a lot of time educating drivers and enforcing against moving
violations.
Commissioner McCoy asks Lt. Morrissey whether they can also credit Deputy Biscardi for the high
number of DUI arrests, but he states that the increase is common during times of Avoid the 13
Campaigns sponsored by the Office of Traffic Safety. The Sheriffs Office voluntarily participates in
such enforcement campaigns a few times a year; Seatbelt Enforcement used to be a common
campaign, but Distracted Driving Enforcement is the current focus. Mr. Friedland asks Lt. Morrissey
if it is possible to separately track texting related citations, but he explains that those citations tend
to fall under other violations and the Sheriffs Office does not separately track them. Commissioner
McCoy inquires whether the PSC could use part of their funding for a day to pull over good drivers
and reward them. Lt. Morrissey answers that you must have a law violation or other legal reason to
detain someone, and randomly pulling people over would probably not be well received. Mr.
Friedland offers that he has heard of some police agencies on the east coast having good driver
reward programs in place.
3. Commission Reports
Commissioner McCoy reports on the Bicycle-Pedestrian Commission. He is concerned about
Apple employees riding bicycles unsafely through Cali-Mill Plaza on the sidewalk against traffic.
Many people are almost knocked down by these bicyclists. They will contact the person in charge
of the bike share program for Apple (which utilizes black bikes with silver saddlebags) to ask if
employees are required to sign documents stating that they must follow standard DMV traffic rules
for bicyclists. Commissioner Daruwalla offers that Google employees do not sign anything, and just
randomly take bikes with no oversight. Mr. Friedland interjects that he has also witnessed many
bicyclists zipping through stop signs and asks if there have been any campaigns to curb these
violations. No one present recalls a specific campaign, but Captain Binder states that deputies do
in fact issue citations to bicyclists when they witness violations.
Commissioner McCoy reports that the Bicycle-Pedestrian Commission has ordered beacon lights
(red light flashing on a post) for the intersections of McClellan and Lincoln, and Results Way and
Bubb, which should be in place soon. In addition, May 10, 2012 is Bike to Work Day, and they plan
to have a recharge station at the Quinlan Certer. Commissioner McCoy is concerned because they
have no plans for traffic safety or medical issues. Captain Binder confirms that the Sheriffs Office
has been notified of the event.
Commissioner McCoy reports on the Teen Commission only that Lauren Neff, City staff liaison,
requested that the SRO for Kennedy School be put in contact with her, so Commissioner McCoy
asked Deputy Bond to make contact.
Commissioner McCoy reports on the TICC that there is concern about the 408 area code overlay
planned to take effect on October 20, 2012; specifically whether residents will be aware of the new
procedure when calling the non-emergency number for County Communications. The concern also
extends to local alarm systems, fire systems and medical alert systems that rely on auto-dial
features. Mr. Friedland adds that the TICC would like to ask if the Sheriffs Office has a list of alarm
companies that do business in Cupertino so the City staff may contact them and urge them to
voluntarily contact their customers and ensure any necessary reprogramming is taken care of
before the deadline. Captain Binder states that the Sheriffs Office typically gets alarm calls daily
and that County Communications would likely have a list of alarm companies operating in the
County. Commissioner Nguyen suggests that most companies probably already program the full
dialing sequence in their auto-dialers to avoid possible problems, but Mr. Friedland believes that
there is probably a percentage that are not on top of it. Commissioner McCoy proposes that the
PSC monitor the situation and see what the City plans to do regarding this possible issue.
Commissioner McCoy also reports on the TICC that they have a proposal for the Ready95014 App,
to include a way to convert MMS to SMS text format. Mr. Friedland explains that since SMS uses
such a small amount of broadband, it might be a viable means of communication post-emergency
when the broadband system quickly becomes overwhelmed with voice calls.
Mr. Friedland then expands information from the TICC. He states that the new AT&T tower on
Results Way is now operational, and it should dramatically improve cell phone coverage for AT&T
customers in the area of Lincoln and Kennedy schools. Commissioner Huang will call the Monta
Vista principal and ask for a survey on cell phone coverage to get some feedback. Mr. Friedland
encourages feedback, because if there are still problems then AT&T should be notified and may
need to redirect the antennas.
Commissioner McCoy next expresses concern about how the City website crashed recently when
Apple released new plans and incurred so much traffic that the entire server crashed for a couple
days. He asks whether the City will rely on the website post-emergency to issue shelter instructions
to residents and is worried about the capacity for high-volume traffic. Mr. Friedland clarifies that the
website is not designed to be a transaction oriented system, like a bank website for instance, so
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high-volume traffic is a problem. The TICC is working with the City to upgrade the server with RFP.
CAS, on the other hand, is designed as a transaction oriented system and would be the better
choice to disseminate information to residents post-emergency.
Commissioner Huang brings up the large number of user complaints regarding the quick auto-log-
off they encounter when trying to use the City wifi. Mr. Friedland reports that even the Mayor is
aware of the problem, but more people need to make formal complaints so that fixing this problem
is given higher priority.
Commissioners Nguyen and Lim have no updates to report at this time.
IX. FUTURE AGENDA FOR NEXT REGULAR MEETING
1. Walk/Bike/Carpool to School Project, ongoing
2. Boltage Program progress/updates
3. Report on Survey to Schools
4. Discuss progress on participation in AlertSCC and CAS Programs
X. ADJOURNMENT
This regular meeting adjourned at 8:16 p.m.
XI. NEXT MEETING
The next regular meeting is scheduled on Thursday, May 10, 2012 at 7:00 p.m.
SUBMITTED BY:
Jennifer Roth
Administrative Assistant
West Valley Patrol Division
Santa Clara County Office of the Sheriff
April 17, 2012
APPROVED BY:
h V/ g2
Andy Huang, Commission Chair Date
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